Users Voice for Dominos

0% users rated Terrible
0% users rated Poor
0% users rated Average
23% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Dominos
Dominos Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Mar 2022 5 4.2 4.1 1.8 2.4 5
Apr 2022 5 5 3.4 3.4 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4 5 4 5
Mar 2023 4.7 3 3.5 4 5 5
Line Chart for Rating of peer stores

dominos.de

boomf.com

fragrancex.com

everyplate.com

pharmapacks.com

iceland.co.uk

Detailed Dominos Review by

Introduction

Dominos.de is the German branch of the popular food delivery chain, Domino's Pizza. With over 16,000 locations in more than 85 countries, the franchise has established itself as one of the top global pizza providers. The dominos.de website offers customers a simple ordering process and straightforward service. At the heart of their success is their commitment to using fresh ingredients and innovative recipes, catering to customer demands for a delicious and authentic pizza experience.

Pros and Cons

Pros: - Domino's extensive menu includes a range of tasty pizzas, pasta dishes, sides, and desserts. - User-friendly website that is easy to navigate, with a personalized experience and multiple payment options. - The site offers frequent promotions and discounts, providing exceptional value for money. - Domnios.de offers fast and reliable delivery service, with delivery tracking. - Vegetarian and vegan options are available. Cons: - Delivery fees vary and can be expensive. - Delivery times can be delayed during peak hours. - The quality of the ingredients can vary depending on the location. - Some customers report dissatisfaction with customer service.

User Experience

The dominos.de website offers customers an accessible and user-friendly platform to order their pizzas. The site features a simple and intuitive interface, with an emphasis on personalized experiences. Users can easily customize their orders and track the delivery process in real-time. As a result, customers can order their meals quickly and efficiently, making ordering from Dominos a convenient and hassle-free experience.

Pricing and Value for Money

Pizza prices on dominos.de can vary depending on the size and toppings. On average, small pizzas start at around €6.99, while large pizzas range from €9.99 to €16.99, with extra toppings costing up to €2.99 each. While some customers may find the prices on the higher side, Domino's offers frequent promotions and deals, providing exceptional value for money.

Alternatives

Pizza Hut, Papa John's.

Customer Service

While some customers have reported less than satisfactory experiences with Dominos' customer service, there is a robust and efficient system in place to address concerns or issues. Customers can contact customer service via phone, email or live chat, and queries are answered promptly.

Product Quality and Selection

Domino's Pizza is recognized for using fresh ingredients and innovative recipes, offering customers a range of mouth-watering pizzas, sides, pasta dishes, and desserts. Vegetarian and vegan options are available, catering to different dietary requirements.

Website Usability

Dominos.de offers a visually appealing and user-friendly website that is easy to navigate. The homepage layout clearly displays menu items, promotions, and other relevant information. The site also features a personalized experience, with login options that allow customers to track their previous orders, customize their pizzas and save payment information for future orders.

Returns and Exchanges

Customers can cancel or change their orders up until they have been processed. If a customer has received unsatisfactory service or an incorrect order, they are encouraged to contact customer service as soon as possible to discuss a refund or replacement.

Promotions and Discounts

Dominos.de offers frequent promotions and discounts throughout the year, providing customers with significant savings. These promotions typically include discounted menu items, free sides, and BOGO deals.

Reputation

Domino's Pizza is a globally recognized brand renowned for its innovation and focus on quality. The company has maintained high standards of service and product quality, which have contributed to its worldwide reputation.

Payment Options

Customers can choose from multiple payment options when ordering from dominos.de, including credit and debit cards, PayPal, and cash on delivery.

Loyalty Programs

Dominos.de offers a loyalty program called "Domino's Club." This program provides members with exclusive deals and promotions, as well as the ability to earn points with every order that can be redeemed for free items.

Customer Reviews

Online reviews for dominos.de are generally positive, with most customers praising the quality of the food and the convenience of the service. Some negative reviews highlight customer service issues and delays in delivery times.

Community Involvement

Domino's Pizza is actively involved in the community through various initiatives such as fundraising for local charities and initiatives to reduce hunger and food waste.

Shipping and Costs

Delivery fees on dominos.de vary, depending on the location and time of delivery. While some customers may find the fees expensive, delivery is usually fast and reliable, with real-time tracking.

Dominos Recent User Reviews

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Reviewer Name: E. Rowe

Review Submission Date: 2021-03-21

Review Title: 10x!
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Review Description: 10x!I like this place. Fast service. Food has a taste!

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Reviewer Name: Griffin

Review Submission Date: 2021-03-21

Review Title: that's cool
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Review Description: that's coolI like their atmosphere. Fast service. Normal coffee. The food here is better than average. Have a nice day)

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Reviewer Name: ???? ???????

Review Submission Date: 2021-03-21

Review Title: thank!
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Review Description: thank!Cook quickly! I dine here) Normal tea. My compliments to the chef. I will advise!

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Reviewer Name: Georgina tiberkfirsli

Review Submission Date: 2021-03-21

Review Title: thx u
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Review Description: thx uIt's a nice place. Sometimes I meet here for work. Delicious tea. Good food. Have a nice day)

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Reviewer Name: Louis reiflamunmu

Review Submission Date: 2021-03-21

Review Title: thanks!
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Review Description: thanks!It's a nice place. I have breakfast here if I'm in a hurry) Good selection of teas. Good food. See you soon!

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Reviewer Name: ??????? ??????

Review Submission Date: 2021-03-20

Review Title: thanks
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Review Description: thanksI like their atmosphere. Flavored tea. The food here is better than average.

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Reviewer Name: ????? ????????

Review Submission Date: 2021-03-20

Review Title: thank
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Review Description: thankI like this place. I have breakfast here if I forget food at home) Normal tea. Food has a taste! See you later!

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Reviewer Name: Liam

Review Submission Date: 2021-03-20

Review Title: 10x!
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Review Description: 10x!This is a cool place. Good service! You can go on a date here) Not bad tea. Good food here.

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Reviewer Name: Isabella kajernelon

Review Submission Date: 2021-03-20

Review Title: Thx!
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Review Description: Thx!This place has a soul. Good service! Sometimes I meet here for work. Better than average tea. Good food here. See you later!

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Reviewer Name: Molly

Review Submission Date: 2021-03-20

Review Title: thank.
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Review Description: thank.Impossible to pass by because it smells delicious here! Polite staff. It is convenient to dine here. Fragrant tea. Food has a taste! See you soon!

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