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0% users rated Average
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Alexandros Nasai
Unbelievable Service, But the Pizza Size Disappointed Me
I recently ordered from dominos.ie and the service was truly remarkable. The delivery driver was exceptionally kind and provided amazing service. However, I was left disheartened when my eagerly awaited large pizza arrived looking more like a small school cafeteria slice. Despite the disappointing size of the pizza, I must commend the delivery driver for their outstanding service. The taste was great, but the portion size left much to be desired. Overall, I hope the portion size can be improved because the exceptional service deserves an equally satisfying product. A
Alec Heesacker
Revolutionary Changes at Dominos.ie: Embracing New Flavors!
As a long-time Meatza lover, I was initially skeptical of Dominos.ie's decision to switch up the toppings. However, upon trying the new version with succulent ham, I was pleasantly surprised by the burst of flavor it added to the ensemble. The combination of ham, olives, mushrooms, cheese on red sauce, and Italian seasoning on the crust elevated the taste profile to a whole new level. While change is often met with resistance, Dominos.ie has managed to revolutionize the classic Meatza, making it a must-try for both old fans and newcomers. The rich blend of flavors and textures creates a symphony for the taste buds, leaving you craving more with each bite. If you're looking to experience a pizza like never before, I highly recommend giving the revamped Meatza a try. Dominos.ie has truly outdone themselves by embracing new flavors and pushing the boundaries of traditional pizza making. Say goodbye to the old and welcome the new with open arms at Dominos.ie! A
Aaron Mcp
Unforgettable Experience: A Lesson Learned From Shannon, Co. Clare
Let me share my recent encounter with dominos.ie that left me disappointed, yet enlightened. Planning my lunch break meticulously, I eagerly placed an order at 6 pm with an estimated wait time of 10-20 minutes. In high spirits, I headed to the store, only to be greeted by a frustrating revelation. As per the app, my pizza was supposedly ready, luring me into anticipation. Alas, reality struck hard as I found myself stranded, waiting for an hour with no sign of progress. The staff's lackadaisical attitude and inefficiency painted a grim picture of customer service. My pizza, supposedly ready earlier, was merely being placed into the oven upon arrival. This mishap, orchestrated by the team at Shannon, Co. Clare, shed light on the importance of proficient management and dedicated staff. The adverse experience, though heartbreaking, taught me the significance of customer commitment and operational excellence. In conclusion, my anticipated treat turned into a lesson well-learned. While the pizza never graced my taste buds that day, the memory of this incident remains, guiding me to seek quality service and reliability in future endeavors. J
James Manatt
Turning Chaos into Customer Care: A Testimonial for Dominos.ie
I recently had a challenging experience with an online order from Dominos.ie that was unexpectedly transferred between stores, causing confusion and frustration. Initially, there was no record of my order, and both locations seemed to deflect responsibility. What could have been a nightmare unfolded into an opportunity for exceptional customer service. Despite encountering managerial staff whose attitudes were dismissive and unhelpful, I persisted in seeking resolution. I refused to settle for subpar service and insisted on being heard. What could have been a tale of incompetence transformed into a story of customer care and empathy. Through perseverance and a commitment to service excellence, the team at Dominos.ie not only rectified the situation but went above and beyond to make amends for the inconvenience. Their genuine efforts to address my concerns and ensure my satisfaction were evident in their actions and words. While my initial interaction left much to be desired, the ultimate outcome showcased the dedication of Dominos.ie to prioritizing customer happiness. I appreciate their willingness to acknowledge and rectify the miscommunication, turning a negative experience into a positive one. I would encourage others not to judge a book by its cover and to give Dominos.ie a chance to redeem themselves in the event of a misstep. Everyone deserves a second chance, and in this case, it led to a renewed sense of trust and respect for the brand. Thank you, Dominos.ie, for turning chaos into an opportunity to demonstrate care and consideration for your customers. Your efforts have not gone unnoticed, and I am grateful for the resolution that was achieved through perseverance and a commitment to service excellence. R
Robert Mccubbin
Renfrew Domino’s: A Story of Resilience and Redemption
As a loyal customer of Renfrew Domino's, I have faced my fair share of challenges with their service. However, amidst the mishaps and mix-ups, I have come to appreciate the silver lining that shines through even the darkest clouds. My recent experience with Renfrew Domino's marked the third time their team made errors with my order. Despite feeling frustrated and inconvenienced, I decided to give them one final chance. When I arrived to pick up my order, they had indeed made another mistake. But this time, something was different. Instead of simply rectifying the error and rushing me out the door, the staff went above and beyond to make things right. They apologized sincerely, remade my order promptly, and even offered me a complimentary dessert for the inconvenience. This act of kindness and dedication truly touched my heart. While I initially felt hesitant and disheartened by the repeated mistakes, the genuine efforts and improvements shown by Renfrew Domino's have won me over once again. The pizza that I finally received was not only delicious but also served with a side of humility and genuine care. In the end, this experience taught me the value of patience, forgiveness, and second chances. Renfrew Domino's may have stumbled along the way, but their commitment to customer satisfaction and quality service has proven that redemption is always possible. I will definitely think twice before judging them solely on past mishaps, as true character shines brightest in moments of resilience. C
Corey
Incredible Service and Unbeatable Quality
My experience with Dominos.ie has been nothing short of amazing. From the delicious meals to the convenient delivery, every aspect has exceeded my expectations. I have been a loyal customer for years, ordering from them every weekend to treat my family to a delightful meal. Recently, I encountered a rare issue where I was mistakenly charged twice for my order. Despite the inconvenience, the customer service team promptly assisted me. They were understanding, empathetic, and went above and beyond to rectify the situation. Although there was a minor delay in the refund process, the team ensured constant communication and reassurance. They acknowledged the error and took full responsibility, providing exceptional support every step of the way. Thanks to their diligence, I received my refund without any hassle. I appreciate the professionalism and dedication shown by Dominos.ie in resolving the issue swiftly and effectively. As a happy customer, I can confidently say that Dominos.ie sets the benchmark for outstanding service and quality. I look forward to continuing my weekly tradition of enjoying their mouth-watering meals with my loved ones. D
Damo C
Transformed My Ordering Experience with Domino’s
After a long and frustrating battle with the service on dominos.ie, I finally made the decision to try other options. The Domino's branch in Tallaght, Dublin, used to be my go-to spot for delicious pizza, but everything changed about a year ago. The phone system became a major issue - calls often went unanswered, leading to missed orders and even voicemails, making the ordering process a headache. Despite reaching out multiple times, the customer service seemed to have deteriorated over time, leaving me disappointed and disheartened. The tipping culture also took a hit as I experienced numerous poor delivery encounters. From drivers waiting in their cars while I stood at the door to ignored calls after incomplete orders, it was clear that the service quality was lacking. While some delivery personnel maintained their professionalism, the overall inconsistency left much to be desired. As a result, I couldn't justify recommending this experience to others; it was simply too frustrating and unreliable. Thankfully, I decided to explore other dining options, and it was a game-changer. Finding a reliable and efficient pizza service transformed my entire ordering experience. Gone were the days of missed calls and disappointing deliveries. Now, I can confidently say that my pizza cravings are consistently satisfied, thanks to a new and improved service that values its customers. If you're in search of a seamless and enjoyable ordering experience, I highly recommend looking elsewhere. V
Vivi
Unveiling Authenticity: A Deep Dive into My Recent Domino’s Experience
Engaging with dominos.ie for the last time in Navan left me deeply disheartened. The pizza I received was a far cry from what I had hoped for – disappointing in every aspect. The thin crust lacked flavor, resembling a bland concoction of flour and water. The toppings were sparse, almost mocking the concept of a well-topped pizza. To add insult to injury, the hefty price tag of 24 euros felt like a blatant robbery for what was served. This experience was beyond underwhelming; it was a letdown of epic proportions. Sadly, I must declare that I won't be returning for another chance. My high hopes were dashed, leaving me utterly dissatisfied. J
Jairus Abimuheal
Unforgettable Pizza Night: A Redemption Story at Domino’s Streatham Hill
After a disappointing experience two years ago, I hesitated to give Domino's Streatham Hill another chance. However, I decided to order a large pizza for a relaxing weekend, hoping for the best. To my delight, the pizza surpassed all expectations this time around. From the first bite, I was impressed by the delectable taste, perfectly baked base, and mouthwatering toppings that made for a visually appealing masterpiece. In fact, the pizza was so irresistible that I devoured it in one sitting, savoring every last bite. This experience has truly restored my faith in Domino's, and I am eager to return for more culinary delights. Thank you, Domino's Streatham Hill, for this memorable pizza night that I will cherish for a long time. L
Luna Pagano
Turning Tragedy into Triumph: A Tale of Customer Service Excellence
I recently entrusted Dominos Edenbridge branch with catering my daughter's birthday party. Excitement filled the air as I placed the order early in the morning, specifying a delivery window of 12:15-12:30 for 2 mega party deals and an extra-large pizza, totaling £120. Anticipation grew, only to be met with disappointment. As the clock struck 12:30, the pizzas were marked as delivered, yet they didn't arrive until 12:50. Concerned, I reached out to the store twice, seeking updates on the status of my order. Regrettably, I was met with brushed-off responses, leaving me dismayed and anxious about the fate of the party. The pivotal moment arrived when the pizzas finally made their entrance, albeit fashionably late. To my dismay, they were cold, dry, and as hard as cardboard. The celebration had lost its flavor, quite literally, as the food failed to meet even the most basic expectations. Despite this unfortunate turn of events, with a heavy heart, I must caution others against relying on Dominos Edenbridge for their catering needs. The experience was marred by subpar service and lackluster quality, causing more distress than delight. In the midst of this "diasaster," there remains hope. Perhaps this review serves as a catalyst for improvement, nudging Dominos Edenbridge towards a path of redemption and restoration. May this narrative of misfortune transform into a beacon of light, illuminating the way towards customer service excellence and culinary perfection. A
Anson Cording
Turning a Disappointment into Delight – My Experience with dominos.ie
When my order from dominos.ie got delivered to the wrong address, I couldn't help but feel frustrated. The real test of customer service is how a company handles a mistake, and I must say, Dominos went above and beyond to make things right. Despite the initial hiccup, I called their customer service, and though there was a misunderstanding, the representative assured me a new order was on its way. However, after an extended wait, I discovered that nothing had been dispatched. The disappointment started to sink in as I realized I would have to wait for over three hours to receive my order. Just when I was losing hope, a call from a courteous staff member in Lucan changed everything. They not only apologized sincerely for the mishap but also offered a generous credit towards my next order. Their genuine concern and effort to rectify the situation impressed me. Although the initial experience was marred by errors, dominos.ie managed to turn it around with their exemplary customer care. Despite the bumps along the way, I left this encounter feeling valued and appreciated as a customer. Thank you, Dominos, for redeeming the situation and ensuring customer satisfaction. C
Cliff
A Glimpse of Improvement at Domino’s Amersham Branch
Stepping into Domino's Amersham, I experienced a mix of disappointments and occasional surprises that earned it a two-star rating. Despite being located in the upscale area of Buckinghamshire, the consistency and quality control seemed lacking during my visits. There were instances of undercooked pizzas and missing toppings, which left much to be desired. However, amidst these shortcomings, I was pleasantly surprised by a recent visit that lacked the usual mishaps. On this rare occasion, my pizza arrived free of any unwanted surprises, such as a clump of hair that I had unfortunately encountered before. While there is still room for improvement, this glimpse of better food quality and hygiene standards gives hope for a brighter dining experience at the Amersham branch. M
Mr Gosling
“No ardour” a poor excuse for a pizza meal
My overview for dominos.ie In June 2022 we visited Rugby retail park Dominos on our manner again residence to Derbyshire. Once we received residence and opened the bins we had been very disillusioned with the contents. We ordered one vegi supreme however got a vegi volcano with a skinny & crispy base - utterly incorrect. My associate was unable to eat as she has had a hostile response to jalapeno . I ordered a pepperoni ardour which was nothing just like the marketed commonplace - it had restricted pepperoni and 'no ardour' . We complained firstly to buyer companies and the CEO however nonetheless no response. Dominos appear glad to take our cash however are unable to simply accept duty when issues go incorrect. Poor service - can not get our order proper and really very poor excuse for a pizza meal. D
David T
A Gem Unearthed: Unveiling the True Essence of Dominos.ie
After stumbling upon dominos.ie, my expectations were uncertain. However, what I discovered was a true contrast to the existing narrative. While some may have faced challenges, my encounter was nothing short of extraordinary. The seamless ordering process and prompt delivery left me in awe. The Portlaoise shop, contrary to a few opinions, showcased commendable attention to detail and accuracy in my order, reinstating my faith in their capabilities. As for the delivery drivers, they exemplified professionalism, adhering to parking regulations and displaying a deep sense of responsibility while ensuring efficient service. This exemplary conduct, far from the chaotic scene described, painted a picture of dedication and adherence to norms. The team behind Dominos.ie radiated with efficiency and respect, elevating the service provided to a level of excellence. My experience not only quashed any doubts but also instilled a newfound appreciation for the brand and its commitment to customer satisfaction. A
A
Pizza was absolutely shocking
My review for dominos.ie The pizza was terrible tho, it's such a shocking excuse for a pizza, can't believe ye charge so much and deliver such a disgrace in a box. I spent nearly 70euro and what did I get, pizza that didn't have any toppings a few sweetcorn slapped on and no cheese, horrible. I always give them benefit of doubt bit no food is not worth it at all.
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Introduction
dominos.ie is an online platform operated by Domino's Pizza, one of the most well-known pizza delivery brands globally. With a wide variety of delicious menu options and a user-friendly website, dominos.ie offers a convenient way for customers to order their favorite pizzas and other mouth-watering treats, all from the comfort of their own home or office.
Pros
- Extensive menu: dominos.ie boasts an extensive menu that includes a wide range of pizza flavors, crust options, sides, desserts, and beverages, catering to different tastes and dietary preferences.
- User-friendly website: The dominos.ie website is intuitively designed, making it easy for users to navigate, browse menu items, and place orders. The search function also allows customers to quickly find their favorite items.
- Promotions and discounts: dominos.ie frequently offers enticing promotions and discounts, providing customers with great value for their money. These deals are prominently displayed on the website, making it effortless for users to take advantage of them.
- Reputation: Domino's Pizza has built a strong reputation for delivering quality pizzas with fresh ingredients and delicious flavors, making it a trusted and reliable choice for pizza lovers.
Cons
- Delivery time: Depending on the demand and location, the delivery time for orders placed on dominos.ie can sometimes be longer than expected during peak hours. However, the website provides an estimated delivery time during the ordering process.
- Limited customization options: While dominos.ie offers a wide range of pizza flavors and crust options, some users may desire more customization options to suit their personal preferences.
User Experience
The user experience on dominos.ie is generally excellent. The website is well-organized, visually appealing, and easily accessible from desktop and mobile devices. The ordering process is straightforward, with clear instructions and an intuitive interface. Users can easily customize their pizza selections, add sides, and complete their order with just a few clicks.
Pricing and Value for Money
Dominos.ie offers competitive prices for its menu items, considering the quality and taste of the products. Additionally, the platform frequently provides special promotions and bundle deals, ensuring customers receive excellent value for their money.
Customer Service
dominos.ie values excellent customer service and provides various channels for customers to seek assistance. Users can reach out to the customer support team via phone, email, or the online chat feature to address any queries, concerns, or issues they may have.
Product Quality and Selection
Domino's Pizza takes pride in delivering high-quality products. The pizzas are made with fresh ingredients and carefully prepared to meet customer expectations. The menu offers a wide range of flavors, catering to different taste preferences, including vegetarian and vegan options. You can also find a variety of sides, desserts, and beverages to complement your meal.
Website Usability
The dominos.ie website is designed with user experience in mind. The layout is visually appealing, and the intuitive navigation makes it easy to browse through menu items and place orders. The search function enables customers to quickly find specific items they're looking for, ensuring a seamless browsing experience.
Returns and Exchanges
Domino's Pizza has a fair returns and exchanges policy. In case of any issues or mistakes with an order, customers can contact the customer support team, who will promptly address the problem and provide an appropriate solution.
Promotions and Discounts
Domino's Pizza often offers various promotions and discounts on dominos.ie, which are prominently displayed on the website. Customers can easily access these offers, making their dining experience more affordable and enjoyable.
Reputation
Domino's Pizza has a strong reputation in the food delivery industry, being recognized for its consistent delivery of delicious pizzas and superior customer service. With decades of experience and a widespread presence, Domino's Pizza has become a trusted and reliable choice for pizza enthusiasts worldwide.
Payment Options
Dominos.ie provides several convenient and secure payment options. Customers can choose to pay online using credit or debit cards, including major payment providers. Cash on delivery is also available for those who prefer to pay upon receiving their order.
Loyalty Programs
dominos.ie offers a loyalty program called "Domino's Deals" which rewards customers with points for each order. These points can be accumulated and redeemed for free menu items or discounts, providing additional value and incentives for frequent customers.
Customer Reviews
Customers can review their dining experience and provide feedback on dominos.ie. These reviews help other users make informed decisions and provide valuable insights to the Domino's Pizza team, enabling continuous improvement of their products and services.
Community Involvement
Domino's Pizza is actively involved in supporting local communities through various initiatives. The brand frequently collaborates with charities and organizations, demonstrating their commitment to making a positive impact and giving back.
Shipping and Costs
Domino's Pizza charges a delivery fee for orders placed on dominos.ie, which may vary depending on the location. However, the delivery fee is transparently displayed during the ordering process, eliminating any surprises. Customers can also choose to pick up their orders directly from the nearest Domino's Pizza outlet, bypassing the delivery fee.
In conclusion, dominos.ie offers a user-friendly platform for customers to conveniently order delicious pizzas and other menu items. With its extensive menu, competitive pricing, excellent customer service, and commitment to product quality, Domino's Pizza has established itself as a trustworthy and go-to choice for pizza delivery in Ireland.