Users Voice for Dostavista

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Dostavista
Dostavista Overall rating
Customer Support
User Interface

Rate Dostavista Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 03 Nov 2019

Last updated by on 08 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 3.1 2.7 3 4.2
Feb 2023 5 1.3 5 3 5 5
Mar 2023 5 1.2 5 5 5 5
Line Chart for Rating of peer stores

Detailed Dostavista Review by

Introduction is a well-known online delivery platform that operates throughout Russia, connecting customers with delivery professionals. It was founded in 2012 and has quickly established itself as one of the most reliable delivery services in the country. The company's goal is to offer a seamless delivery experience to its customers while ensuring that its delivery personnel are well-compensated for their services.

Pros and Cons

  • offers fast and reliable delivery services across Russia.
  • Users can track their delivery in real-time, which enhances transparency and accountability.
  • The platform offers fair compensation to its delivery personnel.
  • The service is only available in Russia, which is a significant limitation for international users.
  • The delivery charges might be expensive compared to other delivery services.

User Experience

Users can access through its user-friendly website or mobile application, which is available for Android and iOS devices. The interface is simple and easy to navigate, allowing users to place orders in a few clicks.

Pricing and Value for Money offers competitive rates for its delivery services, and users can track the delivery in real-time. However, the pricing might be more expensive compared to other delivery services.


Some of the notable alternatives to include:
  • Yandex Taxi
  • Delivery Club
  • Foodfox
  • Citymobil

Customer Service's customer service team is responsive and helpful, assisting users with their delivery-related queries and concerns.

Product Quality and Selection reliably delivers a wide range of products, including food, groceries, and other goods, ensuring that items are delivered in the same condition as they were picked up.

Website Usability's website is user-friendly, offering a seamless ordering and delivery experience for its users.

Returns and Exchanges accepts returns for products that are damaged or defective, and users can request a refund through their customer service team.

Promotions and Discounts offers promotions and discounts to its users from time to time, providing an opportunity for customers to save on their delivery costs.

Reputation has a good reputation among its users, with many people appreciating the reliability and transparency of its delivery services.

Payment Options

Users can pay using various payment methods, including credit and debit cards, cash, and online payment systems such as Yandex.Money and Qiwi.

Loyalty Programs does not offer a formal loyalty program, but its users can benefit from promotions and discounts offered from time to time.

Customer Reviews has received positive reviews from its customers, with many people appreciating the transparency and reliability of its delivery services.

Community Involvement is involved in various community projects aimed at improving the well-being of its delivery personnel.

Shipping and Costs offers fast and reliable shipping at affordable rates, making it a popular choice for delivery services in Russia. However, the delivery charges might be expensive compared to other delivery services.