Dqt Reviews

Voted Good (4/5)

59 Votes

40 Reviews

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In the Men's Clothing Store category

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10% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
80% users rated Excellent
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E Ed
165 days ago

Really lovely customer service

Absolutely incredible customer service experience with dqt.co.uk! I can't say enough good things about this company. I recently ordered a tie that was unfortunately out of stock. However, the way they handled the situation was amazing. Not only did they reach out to me promptly via email and phone, but they also offered me alternatives and a refund. I opted for a similar alternative, and I am so glad I did. The tie arrived much quicker than I anticipated, and the fact that the postage was free was just the cherry on top! The quality of the tie far exceeded my expectations, especially considering the reasonable price of only 8.99. I am truly impressed by their level of customer care and the genuine effort they put into making sure I was satisfied with my purchase. This experience has solidified my loyalty, and I will undoubtedly be a returning customer. Thank you, dqt.co.uk, for your exceptional service and fantastic products. Can't wait to shop with you again in the future!
E Ed
165 days ago

Exemplary Customer Care Goes a Long Way

This heartfelt customer testimonial shines a light on the exceptional service at dqt.co.uk. The tie I initially selected was out of stock, but their proactive approach to reaching out via email and phone truly set them apart. The genuine care and effort put into offering an alternative or a refund truly impressed me. Opting for a similar tie proved to be a fantastic choice as it not only arrived promptly but also exceeded my expectations in quality. The fact that it came with free shipping was an added bonus, making the entire experience even more delightful. For a tie priced at just 8.99, the value for money and the level of service received were exceptional. This positive experience has without a doubt secured my loyalty, and I eagerly look forward to further purchases from them in the future.
J Jim Scott
314 days ago

Exceptional Customer Care and Quality Merchandise!

My Experience with dqt.co.uk I recently purchased a tie from dqt.co.uk and was thoroughly impressed with the high-quality product and affordable pricing. The added bonus of free and swift delivery within just 2 days further elevated my satisfaction. Despite a minor imperfection on the tie upon arrival, the exceptional customer service team, especially Kim, promptly addressed my concern and assured me a replacement would be expedited in time for my event. True to their word, the replacement arrived punctually and surpassed my expectations. I cannot praise this company enough for their superior merchandise, speedy and complimentary delivery, competitive pricing, and above all, their outstanding customer care. I wholeheartedly recommend dqt.co.uk to anyone in search of top-notch accessories and unparalleled service.
J Jim Scott
314 days ago

Unbeatable Service and Quality!

Embarking on a hunt for a perfect tie, I stumbled upon dqt.co.uk and was pleasantly surprised by the blend of quality and affordability they offered. The tie I ordered exceeded expectations in both aspects. Despite a minor hiccup of receiving a marked item, the exceptional customer service swiftly rectified the situation. A quick email exchange led to a prompt replacement dispatched in time for my event, leaving me nothing short of impressed. The efficiency, care, and dedication demonstrated by the team, especially Kim, truly set them apart. From impeccable products to speedy and complimentary delivery, this experience radiated excellence. Highly recommended for anyone seeking top-notch products and unparalleled service. Thank you, DQT, for your outstanding commitment to customer satisfaction!
T Tom
398 days ago

The Perfect Touch to My Outfit

From the moment I received my order from DQT, I knew I had made the right choice. The tie I purchased was nothing short of excellent, adding the perfect touch to my outfit. The delivery was prompt, and the quality of the product surpassed my expectations. I can confidently say that DQT has won me over as a loyal customer, and I eagerly look forward to future orders.
T Tom
398 days ago

Impressively Exceptional

From the moment I placed my order on DQT.co.uk, I knew I was in for a treat. The tie I received exceeded all expectations – the quality was truly exceptional. Its intricate design and luxurious feel made me stand out at the event I attended. Not only was the product stellar, but the delivery service was prompt, ensuring I had it in hand right when I needed it. This level of reliability is hard to come by these days, and DQT nailed it. Needless to say, I will definitely be a returning customer. DQT has won me over with their top-notch products and superb service. If you're looking for a brand that delivers excellence in every aspect, look no further than DQT – they'll elevate your style game effortlessly.
J Jemma Taylor
503 days ago

Exceeding Expectations: A Wedding to Remember

After reading some negative reviews, I was initially hesitant about ordering from dqt.co.uk for my wedding. However, I am thrilled to share that my experience was nothing short of exceptional. The delivery was impressively swift, and the quality of the men's accessories I ordered exceeded my expectations. The color was exactly what I had envisioned, adding a touch of elegance to the occasion. As if that wasn't enough, I was pleasantly surprised to receive a complimentary bow tie, which further showcased the company's generosity and commitment to customer satisfaction. I am genuinely impressed with every aspect of my order, including the reasonable pricing. It's a pleasure for me to award dqt.co.uk with a well-deserved 5-star rating. Thank you for contributing to the success of my special day.
J Jemma Taylor
503 days ago

A Wedding Dream Come True: Unveiling Quality and Value at DQT.co.uk

In the whirlwind of wedding planning, finding the perfect accessories can be a daunting task. However, my experience with DQT.co.uk was nothing short of spectacular. Despite encountering negative reviews, I took a chance – and I'm beyond grateful that I did. The delivery was not just quick; it was lightning-fast, and the quality of the items surpassed my expectations. The men at my wedding looked dashing in the accessories, and the color was an exact match, adding an elegant touch to the overall aesthetic. But what truly warmed my heart was the unexpected gift of a bow tie, a gesture that showcased their dedication to customer satisfaction. The icing on the cake was the reasonable pricing, proving that exceptional quality doesn't have to come with a hefty price tag. I can confidently say that my experience warrants a glowing 5-star review. Thank you, DQT.co.uk, for making my wedding day not only special but truly unforgettable.
A Akmol Hussain
668 days ago

AVOID !

I cannot thank dqt.co.uk enough for the amazing service and products they have provided. I recently ordered 3 ties for a special event and opted for first-class delivery. Unfortunately, there was a delay and the ties arrived after the event was over, causing a lot of stress and inconvenience. However, when I reached out to their customer service, I was met with genuine empathy and concern. Jewel D. from the customer service team went above and beyond to make things right. She provided a refund for the additional delivery charge and arranged for the return of the ties at no extra cost. Her professionalism and dedication turned what could have been a negative experience into a positive one. I truly appreciate the effort and care she put into resolving the issue. The quality of the ties is exceptional, and despite the initial delivery mishap, I am thoroughly impressed with their products. I highly recommend dqt.co.uk for their fabulous selection and outstanding customer service. Thank you once again for your attention to customer satisfaction.
A Akmol Hussain
668 days ago

Unparalleled Customer Service and Quality Products

I cannot speak highly enough of dqt.co.uk! My experience with this company has been nothing short of exceptional. I recently ordered three ties for a special event and opted for first-class delivery. To my dismay, the ties did not arrive in time, causing a great deal of inconvenience and stress. Desperate for a resolution, I reached out to their customer service representative, Jewel D, and was met with the utmost professionalism and empathy. Not only did she provide me with genuine assistance, but she also rectified the situation promptly. The level of care and dedication demonstrated by the dqt.co.uk team truly sets them apart. I highly recommend this company for their top-notch products and unparalleled customer service.
G George
1130 days ago

Excellent shopping experience!

I can't help but rave about my recent shopping experience with dqt.co.uk. I was in need of a black grenadine silk tie and stumbled across their website. I placed my order on a Friday afternoon, opting for the 1st class delivery for just a little bit extra, and to my surprise, it arrived promptly on Saturday morning! The tie itself exceeded my expectations - the quality was exceptional, and the price was just right. I was thoroughly impressed by the swift dispatch and delivery. As a result, I'm one very pleased customer! Thank you, dqt.co.uk, for not only delivering a fantastic product but also for providing an outstanding shopping experience. I'll definitely be returning for more in the future!
G George
1130 days ago

Absolutely Delighted with My Purchase!

It brings me great joy to share my outstanding experience with dqt.co.uk. After ordering the black grenadine silk tie, I opted for the 1st class delivery for a little extra cost. To my surprise and delight, the item arrived promptly the very next morning, on a Saturday no less! The tie itself was of impeccable quality, exactly as described, and the pricing was beyond competitive. Not only did the product exceed my expectations, but the speed of dispatch and delivery left me thoroughly impressed. I am one very satisfied customer, and I extend my heartfelt gratitude to the team at dqt.co.uk for their exceptional service. Thank you for making my shopping experience truly exceptional!
M Mike Ross
1517 days ago

Happy Customer

I cannot say enough good things about my experience with dqt.co.uk. I purchased a cumberband and matching Bow Tie from them before Christmas, but when it arrived, the Bow Tie was a tie one instead of a pre-tied one. Despite this, I didn't think much of it until a couple of months later when I decided to give them a call. Upon contacting them, I spoke with a lovely lady who not only reviewed my previous order but also went above and beyond to ensure that I was taken care of. She informed me that there was a matching pre-tied Bow Tie available, which she promptly dispatched for free. Additionally, she provided a pre-paid envelope for me to return the other Bow Tie. This level of customer service truly blew me away. It's not often that you encounter a company willing to rectify a mistake with such efficiency and care. I am thoroughly impressed and grateful for their dedication to customer satisfaction. I highly recommend dqt.co.uk for anyone in need of quality products and exceptional service. They have certainly earned my trust and loyalty as a customer. 5 stars all the way.
M Mike Ross
1517 days ago

Exceptional Service at DQT.co.uk

After a slight mishap with my order from DQT.co.uk, I couldn't be happier with the outstanding customer service I received. I had ordered a cumberband and a matching Bow Tie before the holidays, but the Bow Tie that arrived was not the pre-tied one I expected. Despite the mix-up, I let it go for a while until I decided to reach out to the company a few months later. Upon contacting them, I was greeted by a kind and helpful lady who took the time to look into my previous order. To my delight, she informed me that there was a pre-tied Bow Tie available to match my cumberband. Not only did she dispatch it immediately at no extra cost, but she also provided a prepaid envelope for me to return the incorrect item hassle-free. The level of care and attention to detail demonstrated by the DQT.co.uk team truly exceeded my expectations. Their swift and efficient resolution of my issue, along with their thoughtful gesture of covering the return shipping, exemplifies top-notch customer service. I am incredibly impressed and grateful for their dedicated assistance, making my shopping experience a delightful one. This kind of service is a rare gem, and I wholeheartedly recommend DQT.co.uk for anyone seeking not only quality products but also exceptional customer care. Thank you for going above and beyond to ensure customer satisfaction.
H Hannah
1578 days ago

Lilac Swirl Tie Review

I can't recommend DQT.co.uk enough! When I ordered 2 Lilac Swirl Adult Ties with Pocket Handkerchief and 2 Children’s Lilac Swirl Bow Ties for our wedding, I was a bit nervous about the delivery time. However, when they arrived the following Thursday, I was blown away. The ties were in great condition and even better than the website's photo. The quality was excellent, and the colors matched the online picture perfectly. They looked absolutely perfect for our special day. Thank you, DQT.co.uk, for making our wedding complete.

Introduction

dqt.co.uk is a leading online retailer specializing in men's formalwear accessories. With a wide range of high-quality products, competitive pricing, and excellent customer service, it has gained a reputation as a trusted destination for those looking to complete their formal attire. Through this review, we will delve into various aspects of DQT.co.uk to assess its strengths, weaknesses, and overall value proposition.

Pros:

  • Diverse Product Selection: DQT.co.uk boasts an extensive collection of accessories, including ties, bow ties, pocket squares, cufflinks, and more. With various designs, colors, and materials available, customers can easily find products to match their personal style and formalwear needs.
  • High-Quality Products: DQT.co.uk takes pride in offering well-crafted accessories made from premium materials. Their products are durable and designed to withstand regular use, ensuring long-lasting satisfaction.
  • Competitive Pricing: Despite its focus on quality, DQT.co.uk maintains affordable prices across its range. Customers benefit from reasonable rates without compromising on product excellence.
  • User-Friendly Website: The website's intuitive interface and easy navigation enhance the overall shopping experience. Customers can effortlessly browse through categories, view detailed product descriptions, and make purchases hassle-free.
  • Promotions and Discounts: DQT.co.uk frequently offers attractive promotions and discounts, allowing customers to enjoy additional savings on their purchases. These offers provide excellent value for money.

Cons:

  • Limited Loyalty Programs: While DQT.co.uk strives to enhance customer loyalty, the current loyalty programs are relatively limited. Expanding these programs could incentivize customers to make repeat purchases.
  • Restricted Payment Options: DQT.co.uk currently supports only a few payment methods, limiting convenience for some customers. Expanding the range of payment options, such as mobile wallets or additional credit card processors, would be beneficial.

User Experience:

DQT.co.uk offers a seamless user experience through its well-designed website and user-friendly interface. The website's clean layout, categorized product listings, and search functionality ensure visitors can easily find the items they are looking for. Additionally, comprehensive product descriptions and clear images assist customers in making informed purchasing decisions. Overall, DQT.co.uk ensures a smooth and enjoyable shopping experience.

Pricing and Value for Money:

DQT.co.uk provides excellent value for money. With competitive pricing and high product quality, customers receive exceptional products without breaking the bank. The company's philosophy of offering affordable prices while maintaining top-notch quality ensures satisfaction and attracts a loyal customer base.

Customer Service:

DQT.co.uk places great emphasis on customer service, aiming to provide timely and effective assistance. Their customer support team is readily available to address queries and resolve issues promptly. Additionally, they maintain a comprehensive FAQ section that covers various common concerns. With a commitment to customer satisfaction, DQT.co.uk ensures a positive and reliable customer service experience.

Product Quality and Selection:

DQT.co.uk is renowned for its exceptional product quality. The company carefully selects materials, ensuring that their accessories are sturdy, durable, and crafted to perfection. The extensive range of products ensures customers can find the ideal accessories to complement their formal attire, regardless of personal style or preferences.

Website Usability:

The DQT.co.uk website stands out for its user-friendly design and easy navigation. The simple layout and intuitive interface allow customers to browse through products effortlessly. Quick-loading pages and well-organized categories contribute to a seamless shopping experience. In terms of usability, DQT.co.uk excels in providing an efficient and convenient platform for customers.

Returns and Exchanges:

At DQT.co.uk, customers enjoy a hassle-free return and exchange process. The company offers a generous return policy, allowing customers to return or exchange any unused items within 30 days of purchase. This flexibility provides peace of mind and ensures customer satisfaction.

Promotions and Discounts:

DQT.co.uk regularly offers enticing promotions and discounts, benefiting customers seeking affordability without compromising on product quality. Customers can take advantage of limited-time offers, seasonal sales, and discounts on bulk orders. These promotions enhance the overall shopping experience and provide excellent value for money.

Reputation:

DQT.co.uk has built a solid reputation as a trustworthy and reliable online retailer. Their commitment to product quality, competitive pricing, and exceptional customer service has garnered praise from satisfied customers over the years. Positive customer reviews and testimonials further reinforce DQT.co.uk's reputation as a reputable brand in the formalwear accessories industry.

Payment Options:

DQT.co.uk accepts multiple payment options, including major credit and debit cards. However, the current range of payment methods is somewhat limited. Expanding to include additional options such as mobile wallets or alternative digital payment platforms would enhance convenience for customers and cater to a wider audience.

Loyalty Programs:

DQT.co.uk currently provides limited loyalty programs. Expanding these programs with rewards, exclusive discounts, or personalized offers for loyal customers would incentivize repeat purchases and create a stronger sense of customer loyalty.

Customer Reviews:

Customer reviews play a crucial role in shaping the reputation of DQT.co.uk. Positive reviews highlight the excellent product quality, fast shipping, and responsive customer service. These authentic user experiences serve as strong endorsements, contributing to the trustworthiness and reliability of DQT.co.uk as an online retailer.

Community Involvement:

DQT.co.uk actively engages with its customer community through various social media platforms. They share styling tips, product updates, and collaborate with influencers. By fostering a sense of community, DQT.co.uk establishes a deeper connection with customers, ultimately enhancing the overall shopping experience.

Shipping and Costs:

DQT.co.uk offers reliable and efficient shipping services. Customers can choose from various shipping options, including standard and express delivery. The company ensures prompt order processing and fast shipping times. However, it's worth noting that shipping costs may vary depending on the customer's location and selected shipping method.

Overall, DQT.co.uk is a reputable online retailer offering a wide range of high-quality formalwear accessories. With competitive pricing, excellent customer service, and a user-friendly website, DQT.co.uk has established itself as a trusted destination for customers seeking affordable and stylish accessories.