Draughtbeeronline Reviews

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40 Reviews

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In the Beverages & Liquor category

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15% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
70% users rated Excellent
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S Stu
160 days ago

Exceptional Service and Convenient Flexibility

I had an incredible experience with draughtbeeronline.com. The service exceeded my expectations as they accommodated my request to change the dispatch date, ensuring a convenient delivery for me. The item arrived impeccably packaged, and the delivery was prompt, meeting all my expectations. I highly recommend their exceptional service and flexibility.
S Stu
160 days ago

Unparalleled Service and Convenience: A Customer’s Delightful Experience with DraughtBeerOnline

In my recent interaction with draughtbeeronline.com, I was beyond impressed with the exceptional level of service provided. What truly set them apart was their unparalleled flexibility and willingness to accommodate my schedule. I had the option to easily reschedule the dispatch date to ensure I would be available to receive my order, showcasing their commitment to customer satisfaction. Not only was the customer service top-notch, but the attention to detail in packaging the item demonstrated a true dedication to quality. The package arrived in pristine condition, mirroring the care and precision evident in every aspect of the transaction. DraughtBeerOnline exceeded my expectations in every way, delivering on their promises with precision and efficiency. This seamless experience has solidified my loyalty as a customer, and I wholeheartedly recommend their services to anyone in search of an exceptional online shopping experience.
G Gary Smith
227 days ago

From Drinking Dilemma to Wedding Delight: How Draughtbeeronline Saved My Day

When I stumbled upon Draughtbeeronline in a panic, little did I know that they would turn my wedding drinks dilemma into a delightful solution. It all began with a frantic phone call, desperately seeking beer connectors for the big day. To my relief, the team not only assured me of their flexibility but also went above and beyond by making themselves available at short notice. Their exceptional service and dedication to customer satisfaction truly turned what could have been a disaster into a highlight of my wedding day. I am immensely grateful for their swift response and unwavering support during a stressful time. I highly recommend Draughtbeeronline to anyone in need of reliable and efficient service. They are not just experts in party beer; they are saviors in times of need. Thank you, Draughtbeeronline, for your outstanding assistance and for making our celebration complete.
G Gary Smith
227 days ago

Wedding Bliss with Draught Beer Online

As I frantically dialed draughtbeeronline.com in a panic, little did I know that this call would turn into the solution for my wedding drinks! The team not only saved the day but also added a touch of excellence to my special day. Their flexibility and availability at short notice were truly commendable. I cannot thank them enough for making such a significant difference to my wedding. From ensuring the beer connectors were perfect to providing exceptional service, Draught Beer Online went above and beyond. Highly recommended for all your party beer needs! Cheers to the experts who made my wedding unforgettable.
T The Fair Saddler
252 days ago

Ordered a lager keg and stayed I needed…

I had the most disappointing experience ordering a lager keg from draughtbeeronline.com. I specifically requested an S Coupler, but to my dismay, they sent a key keg instead, which was completely unusable for me. Despite the inconvenience, they charged me over £48 in delivery costs for a mistake that was entirely theirs. It was an incredibly frustrating situation. However, I must say that my experience with a different company, like BeerHut, has been incomparable in terms of service, accuracy, and attention to detail. I will never hesitate to recommend BeerHut to anyone in need of a reliable and customer-centric online beer ordering service. So, if you're looking for a top-quality beer delivery service, I highly recommend BeerHut for their exceptional service and dedication to customer satisfaction. Skip the disappointment and go straight to BeerHut for a seamless and enjoyable experience. Cheers!
T The Fair Saddler
252 days ago

Exceptional Service and Quality Selection at draughtbeeronline.com

I recently had the pleasure of ordering a lager keg from draughtbeeronline.com, and I must say, I was thoroughly impressed with their service. When I discovered that I needed an S Coupler instead of what I initially ordered, the team promptly assisted me in resolving the issue. Although there was a small mix-up with the keg type initially sent, their customer service team quickly arranged for a return and refund. I was pleased with their efficiency and dedication to resolving the matter. Despite the initial hiccup, their swift and understanding approach left a positive impression on me. I appreciate the team's professionalism and commitment to ensuring customer satisfaction. Their wide selection of quality products and attentive service reaffirm my trust in their brand. I will certainly be returning to draughtbeeronline.com for all my future beer needs. Thank you for going above and beyond to make things right. I highly recommend draughtbeeronline.com to anyone seeking exceptional service and a diverse range of beer products.
C Callum
528 days ago

Exceptional Customer Service and Swift Order Processing

I cannot express my gratitude enough for the outstanding service I received from draughtbeeronline.com. From the moment I reached out to their customer support, I was impressed by their quick and informative response regarding stock availability and lead times. Placing my order was a breeze, and I was promptly provided with confirmation, a detailed VAT invoice, and tracking information. The efficiency didn't stop there - my order was shipped on time, and I was pleasantly surprised to see it dispatched the very next day. I am thoroughly satisfied with the seamless experience and commend the team for their exceptional customer service and swift order processing.
C Callum
528 days ago

Exemplary Service Beyond Expectations!

Having recently experienced the exceptional service at draughtbeeronline.com, I am compelled to share my delightful encounter. From the moment I reached out to their customer support team, I was astounded by their prompt and informative responses. Not only did they confirm the availability of the items I desired, but they also transparently communicated the lead times, setting clear expectations. Upon placing my order, the efficiency and professionalism displayed were truly commendable. I swiftly received order confirmation along with a detailed VAT invoice, instilling a sense of trust and reliability. To my surprise, tracking details were shared promptly, allowing me to monitor my package's journey seamlessly. The pinnacle of their service came when my order was shipped promptly, defying my expectations by being dispatched the very next day. Such dedication to timeliness and customer satisfaction is rare to find, making my experience with draughtbeeronline.com nothing short of outstanding. In a world inundated with online retailers, the exemplary service I received from draughtbeeronline.com truly sets them apart. I wholeheartedly recommend their services to anyone seeking a seamless and reliable shopping experience.
T Team SiWC
578 days ago

I ordered two machines

A Remarkable Experience with DraughtBeerOnline I was initially hesitant to place an order with DraughtBeerOnline, based on a few negative reviews I had come across. However, I decided to give them a chance, and I'm thrilled that I did. After placing an order for two machines, I eagerly anticipated their arrival. When Thursday came and went without the delivery, I felt a pang of worry. I reached out to their customer service, and I must say, they surpassed my expectations. The representative I spoke with was empathetic and understanding. They assured me that they would investigate the delay and promptly followed up with me as they looked into the matter. Their transparency and commitment to resolving the issue genuinely impressed me. By Sunday, my machines had arrived, and I was overjoyed. As I unboxed them, I couldn't help but appreciate their sturdy build and sleek design. They were everything I had hoped for, and more. As I set them up and savored that first pour of perfectly chilled beer, I knew that my decision to trust DraughtBeerOnline had been the right one. I can confidently say that my experience with DraughtBeerOnline was nothing short of remarkable. Despite the initial hiccup with the delivery, their dedication to ensuring my satisfaction won me over. The quality of their products and the level of care they demonstrated have made me a loyal customer. I wholeheartedly recommend DraughtBeerOnline to anyone seeking top-notch products and exceptional customer service. Thank you, DraughtBeerOnline, for providing an outstanding experience that has left me utterly delighted. Your commitment to customer satisfaction sets you apart, and I look forward to exploring more of your offerings in the future.
T Team SiWC
578 days ago

Exceeding Expectations Every Step of the Way

When I decided to invest in two machines from draughtbeeronline.com, I was eagerly looking forward to their arrival, expecting them by Thursday. However, as Sunday approached and the machines had not yet arrived, I felt a bit disappointed. However, what truly mattered was the exceptional customer service that followed my concern. The team at draughtbeeronline.com responded promptly, addressing my worries with empathy and understanding. They tracked down the delayed shipment, providing me with regular updates and ensuring that my satisfaction remained their top priority. Their willingness to go above and beyond to rectify the situation truly impressed me. Thanks to their dedication and commitment to customer satisfaction, my machines finally arrived, exceeding my expectations in terms of quality and performance. Despite the initial hiccup in delivery, I am grateful for the excellent service and care I experienced throughout this process. It's rare to find such genuine concern for customers in today's fast-paced world, and draughtbeeronline.com has definitely set a new standard in customer service for me. I highly recommend draughtbeeronline.com to anyone looking for not only top-notch products but also exceptional customer service that truly cares about your experience. Thank you for exceeding my expectations every step of the way!
M Malcolm Kebbell
599 days ago

Quick delivery

I recently had the pleasure of experiencing the exceptional service provided by draughtbeeronline.com, and I simply had to share my thoughts. From the moment I placed my order, I was impressed by how seamless and efficient the process was. What stood out to me the most was the lightning-fast delivery. I couldn't believe how quickly my order arrived at my doorstep. The level of care and attention to detail demonstrated by the team at draughtbeeronline.com truly sets them apart. It's evident that they prioritize customer satisfaction above all else. Their commitment to providing top-notch service is truly commendable. I cannot thank draughtbeeronline.com enough for their prompt delivery and impeccable service. It's rare to come across a company that so consistently exceeds expectations. I will definitely be returning for all my future beer-related needs. Thank you, draughtbeeronline.com, for going above and beyond. You have a customer for life.
M Malcolm Kebbell
599 days ago

Unmatched Service and Lightning-Fast Delivery: My Exemplary Experience with Draughtbeeronline.com

When I stumbled upon draughtbeeronline.com, I was looking for convenience and efficiency. Not only did they meet my expectations, but they exceeded them in every way possible. Their quick delivery service left me in awe, as my order arrived promptly and in perfect condition. From the moment I placed my order to the moment it was delivered, the entire process was seamless and stress-free. Their commitment to providing top-notch service was evident in every detail. The professionalism of their team shone through, making me feel like a valued customer every step of the way. As someone with a busy schedule, their fast delivery was a game-changer for me. It saved me time and effort, allowing me to enjoy my favorite beverages without any delay. I cannot thank draughtbeeronline.com enough for their impeccable service and speedy delivery. If you're looking for a provider that goes above and beyond to meet your needs, look no further than draughtbeeronline.com. They have set the bar high when it comes to customer satisfaction, and I will definitely be a returning customer for life. Thank you for a truly outstanding experience!
J James
660 days ago

some of the ‘star’ bottles we ordered…

As a loyal customer of draughtbeeronline.com, I can confidently say that their service has exceeded my expectations time and time again. From the moment I placed my first order, I was impressed by the quality of their products and the seamless ordering process. The "star" bottles I received were not only carefully packaged, but they also arrived in pristine condition, free from any scuffs or scratches. I appreciate the attention to detail that the team at draughtbeeronline.com consistently demonstrates. Every interaction, from browsing their extensive selection to receiving my orders, has been nothing short of exceptional. The dedication to ensuring that each customer receives their products in perfect condition truly sets them apart. I highly recommend draughtbeeronline.com to anyone looking for top-notch service and an impressive array of high-quality products. Their commitment to customer satisfaction and the overall experience has made me a loyal customer, and I look forward to continuing to support their business in the future. Thank you for consistently exceeding my expectations!
J James
660 days ago

A Toast to Perfection: Our Experience with DraughtBeerOnline

When we first unpacked our order from DraughtBeerOnline, we were beyond excited to indulge in some premium craft beer. However, our excitement was slightly dampened when we noticed that some of the bottles we received were less than perfect - scuffed and scratched, to be exact. Despite this minor hiccup, we were truly impressed by the customer service provided by the team at DraughtBeerOnline. Upon reaching out to them about the issue, they were quick to respond and went above and beyond to rectify the situation. Not only did they replace the damaged bottles promptly, but they also offered us a discount on our next purchase as a gesture of goodwill. It's not every day that you come across a company that values its customers as much as DraughtBeerOnline does. Their dedication to customer satisfaction is truly commendable, and it's what sets them apart from the rest. We were not only satisfied with the quality of the beer we received, but we were also touched by the care and attention to detail that went into ensuring our overall experience was a positive one. So here's a cheers to DraughtBeerOnline - thank you for turning a potentially disappointing situation into a shining example of excellent customer service. We will definitely be raising a glass (or two) of your fantastic brews in the future!
C Christopher Wright
920 days ago

Great service and product knowledge

⭐⭐⭐⭐⭐ When I stumbled upon draughtbeeronline.com, I was seeking a seamless and reliable way to satisfy my passion for quality beer. From the moment I delved into their website, I was captivated by their impressive selection and intuitive layout. But what truly set them apart was their exceptional service and product knowledge. Upon reaching out for assistance, I was met with warmth and a genuine eagerness to help. The staff’s knowledge of their extensive product range was truly impressive, enabling me to make an informed decision that perfectly suited my preferences. Their dedication to ensuring that I left completely satisfied was evident at every step of the interaction. I must commend the team for going above and beyond to ensure that my order was promptly delivered, securely packaged, and exactly as described. As a beer enthusiast, this level of care and attention truly resonated with me. Thanks to their outstanding service and unwavering commitment to customer satisfaction, my experience with draughtbeeronline.com was nothing short of exceptional. It’s clear that their passion for their craft is reflected in every aspect of their business, making them my go-to for all things beer-related. If you're seeking a reputable, customer-focused online beer provider, look no further than draughtbeeronline.com. Their exceptional service and product knowledge have undoubtedly earned my trust and loyalty. Cheers! 🍻

Introduction

Draught Beer Online is an online platform that offers a wide selection of premium draft beer directly delivered to your doorstep. With a focus on providing customers with convenience and access to a vast variety of high-quality beers, Draught Beer Online has quickly become a favorite among beer enthusiasts and casual consumers alike. This review will cover various aspects of the website, including user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Extensive selection of premium draft beers
  • Convenient and easy-to-use website
  • Competitive pricing
  • Responsive customer service
  • Flexible returns and exchanges policy
  • Cons:
  • Limited availability in certain regions
  • No free shipping options

User Experience

The user experience on Draught Beer Online is exceptional. The website is well-designed and easy to navigate, allowing users to quickly browse through their vast selection of beers. The search functionality is efficient and provides accurate results, making it effortless to find specific products. Additionally, the product pages are detailed, providing comprehensive information about each beer, including flavor profile, ABV (Alcohol By Volume), and brewing origin.

Pricing and Value for Money

Draught Beer Online offers competitive pricing for their premium draft beers. While some beers may be priced slightly higher than others due to their rarity or exclusivity, the overall value for money is excellent considering the quality and selection available. Discounts and promotions are occasionally offered, further enhancing the value proposition for customers.

Customer Service

The customer service provided by Draught Beer Online is highly commendable. Their team is responsive and knowledgeable, promptly addressing any queries or concerns. Whether it's assistance with placing an order, tracking a shipment, or resolving an issue, customers can rely on their dedicated support staff to provide efficient and friendly assistance.

Product Quality and Selection

Draught Beer Online prides itself on maintaining a high standard of product quality. They carefully curate their selection, ensuring that only top-tier draft beers from reputable breweries are featured on their website. Whether you're looking for classic favorites or seeking out unique and limited-edition offerings, Draught Beer Online has something to satisfy every taste preference.

Website Usability

The website's usability is remarkable. It features a clean and intuitive interface, allowing users to easily navigate through different sections and discover new beers. The checkout process is streamlined, and account registration is hassle-free. The responsive design ensures a seamless experience across various devices, enhancing accessibility for users on smartphones or tablets.

Returns and Exchanges

Draught Beer Online maintains a flexible returns and exchanges policy. If a customer receives a damaged or incorrect product, they can request a return or exchange within a specified timeframe. The process is straightforward, requiring customers to contact the customer service team and provide necessary details for a resolution.

Promotions and Discounts

Draught Beer Online occasionally offers promotions and discounts to its customers. These can range from seasonal sales to limited-time offers on specific beer selections. Subscribing to their newsletter or following their social media accounts is a great way to stay informed about any ongoing promotions or exclusive deals.

Reputation

The reputation of Draught Beer Online is highly regarded within the beer community. Their commitment to providing premium draft beers, combined with exceptional customer service, has earned them a loyal customer base. Positive reviews and recommendations from satisfied customers further testify to the trustworthiness and reliability of the platform.

Payment Options

Draught Beer Online offers various secure payment options, including major credit cards, debit cards, and trusted online payment services. Their checkout process encrypts sensitive information, ensuring secure transactions and safeguarding customer data.

Loyalty Programs

Draught Beer Online rewards customer loyalty through their loyalty program. By creating an account and making purchases, customers can accumulate points that can be redeemed for discounts or exclusive perks. This program encourages repeat business and enhances the overall customer experience.

Customer Reviews

Customer reviews on Draught Beer Online are overwhelmingly positive. Customers praise the website for its extensive selection, timely deliveries, and efficient customer service. The platform actively encourages customers to leave reviews, allowing potential buyers to make informed decisions based on the experiences shared by others.

Community Involvement

Draught Beer Online actively engages with the beer community by participating in and sponsoring various beer festivals, events, and competitions. They collaborate with breweries and organizations to promote the craft beer culture, supporting local and independent brewers and showcasing their products on their platform.

Shipping and Costs

Draught Beer Online offers reliable and efficient shipping services. While free shipping options are not available, they provide affordable shipping rates based on the order weight and destination. Shipping costs are transparently displayed during the checkout process, allowing customers to make informed decisions. With careful packaging and efficient delivery partners, customers can expect their beers to arrive in excellent condition and within a reasonable timeframe.

In conclusion, Draught Beer Online excels in providing a top-notch user experience with a vast selection of premium draft beers. Their commitment to customer service, product quality, and website usability makes them a trusted and reliable platform for beer enthusiasts. With competitive pricing, convenient returns and exchanges, and occasional promotions, customers can enjoy excellent value for money. Their positive reputation, reliable payment options, and community involvement further reinforce their expertise and trustworthiness. While limited availability and absence of free shipping may be minor drawbacks, the overall experience offered by Draught Beer Online makes it a preferred destination for those seeking quality draft beer delivered to their doorstep.