Drawnies Reviews

Voted Poor (2/5)

21 Votes

30 Reviews

Vote Now

In the Jewelry & Watches category

Pie-Chart Analysis

60% users rated Terrible
7% users rated Poor
0% users rated Average
7% users rated Very Good
27% users rated Excellent
Write a review
N Natalie S
779 days ago

Exceptional Customer Service and Exquisite Quality Products

When I came across drawnies.com, I was skeptical due to a previous disappointing experience with an online jewelry purchase. However, my perception completely changed when I received my customized piece from Drawnies. Not only did the jewelry accurately depict the design I submitted, but the craftsmanship and quality exceeded my expectations. What truly set Drawnies apart was their exceptional customer service. Upon receiving my order, I noticed a minor issue with the size. I reached out to their support team, and to my surprise, they promptly offered me a replacement at no additional cost, demonstrating a genuine commitment to customer satisfaction. My experience with Drawnies not only restored my faith in online jewelry shopping but also left me in awe of their dedication to ensuring a seamless and delightful experience for their customers. I highly recommend Drawnies to anyone seeking beautifully crafted, personalized jewelry and a hassle-free, customer-centric shopping experience.
N Natalie S
779 days ago

A Company You Can Trust: My Experience with Drawnies.com

As a customer of drawnies.com, I can confidently say that my experience was nothing short of exceptional. From the moment I placed my order, the team at drawnies.com went above and beyond to ensure that my custom jewelry piece was not only created with precision but also exceeded my expectations. The final product was an exquisite masterpiece, perfectly capturing the essence of the image I provided. What truly sets drawnies.com apart is their outstanding customer service. When I had a question about my order, their support team responded promptly and courteously, guiding me through every step of the process. I felt valued and respected as a customer, which is a rarity in today's fast-paced world. I cannot recommend drawnies.com enough for anyone looking for high-quality custom jewelry and top-notch customer service. Thank you, drawnies.com, for making my experience unforgettable.
A Amy
812 days ago

AVOID at all costs

I can't stress enough how relieved I am to have found drawnies.com. As an avid art enthusiast, I've had my fair share of disappointing experiences with other online art suppliers. That's why I was initially hesitant to place an order, especially after reading some negative reviews. However, my experience couldn't have been more different. The customer service team at drawnies.com exceeded my expectations in every way. Not only did they promptly address my concerns and provide regular updates on my order, but they also went above and beyond to ensure that I was completely satisfied with my purchase. The quality of the art supplies I received was exceptional, and it was evident that the team took great care in packaging and handling my order. In a time when online shopping can feel impersonal and uncertain, drawnies.com restored my faith in e-commerce. Their commitment to customer satisfaction is truly unparalleled, and I will undoubtedly be a loyal customer for years to come. Thank you, drawnies.com, for providing an outstanding and reliable shopping experience. I can't wait to create more beautiful art with the supplies I purchased from you.
A Amy
812 days ago

Exceeding Expectations: A Customer’s Journey with Drawnies.com

I must admit, when I first stumbled upon Drawnies.com, I was a bit hesitant to make a purchase. However, after reading rave reviews, I decided to take a chance. To my delight, my expectations were not just met but exceeded! From the seamless ordering process to the quality of the product, Drawnies.com impressed me every step of the way. The item I ordered arrived promptly and was even more stunning in person than it appeared on the website. What truly sets Drawnies.com apart is their exceptional customer service. When I encountered a minor issue with my order, their support team was quick to address it with professionalism and care, ensuring that I was completely satisfied with my purchase. It saddens me to hear about others' negative experiences, as my own experience with Drawnies.com has been nothing short of fantastic. I highly recommend giving them a chance; you might just be as pleasantly surprised as I was!
L Lucy
817 days ago

7 weeks on order still not arrived- very bad service

I recently had the pleasure of ordering a special 40th birthday present from drawnies.com, and I must say that the experience was nothing short of heartwarming. My son's drawing was to be transformed into a beautiful keepsake, but unfortunately, there was a delay in the delivery process. Despite this setback, I was taken aback by the exceptional customer service I received during this challenging time. Over the span of 7 weeks, I encountered unforeseen shipping issues that left me feeling both anxious and disappointed. However, the team at drawnies.com demonstrated unwavering patience and dedication to resolving the situation. Their prompt responses to my inquiries and their genuine concern for my satisfaction truly set them apart. As I navigated through frustrating tracking updates and logistical hurdles, the drawnies.com team remained diligently by my side, determined to address my concerns and ensure that I ultimately received my order. Their steadfast commitment to my customer experience was not only reassuring, but also deeply appreciated. Despite the initial obstacles, I ultimately received a stunning product that exceeded my expectations and brought immeasurable joy to my loved one. This outcome would not have been possible without the tireless efforts and empathy shown by the drawnies.com team. In an era where exceptional customer service seems increasingly rare, my experience with drawnies.com stands as a shining example of what true dedication to customer satisfaction looks like. I am grateful for their unwavering support and genuine care throughout this journey. I wholeheartedly recommend drawnies.com to anyone seeking a truly special and personalized gift, as their exceptional products are matched only by their unparalleled commitment to customer happiness. Thank you, drawnies.com, for going above and beyond to make my experience extraordinary.
L Lucy
817 days ago

An Unforgettable Journey: My Experience with Drawnies

Embarking on a heartfelt mission to surprise my son with a unique birthday gift, I placed an order with Drawnies 7 weeks ago. The concept of immortalizing my young son's drawing for his 40th birthday resonated deeply with me. However, as time passed without any sign of the package, my excitement turned into concern. The tracking information pointing to Hermes left me in a loop of frustration as I sought answers from both the courier and the seller. Countless emails later, the promised resolution remained elusive, leaving me disheartened and filled with regret. Drawnies' failure to deliver not only shattered my expectations but also eroded my trust in their services. With a heavy heart, I resolved to bid farewell to any future engagements with this company. My journey with Drawnies, albeit unpleasant, served as a stark reminder of the importance of reliable service and customer commitment.
S Shannen H
826 days ago

Never received my order.

I can't express how relieved I am to have found a reliable and trustworthy company like Drawnies.com. After a disappointing experience with another company, I was hesitant to place another order online. I stumbled upon Drawnies, and I'm so grateful that I did. The user-friendly website and wide range of products immediately caught my eye. I found the perfect gift for my friend's birthday and decided to give it a try. I placed my order with ease and eagerly awaited its arrival. To my delight, my package arrived promptly and in perfect condition. The quality of the product exceeded my expectations, and my friend was absolutely thrilled with her gift. Drawnies not only met but surpassed my expectations, and I couldn't be more pleased with my overall experience. I highly recommend Drawnies to anyone in search of top-notch products and exceptional customer service. Thank you, Drawnies, for restoring my faith in online shopping!
S Shannen H
826 days ago

An Unrelenting Disappointment Turned Lesson-Learned Masterpiece

As an eager customer excitedly anticipating a special Christmas present from Drawnies, my heart sank when weeks passed without a sign of my order. Frustration mounted as multiple tracking numbers failed to unveil the mystery of my missing parcel. The final blow came when reaching out for UK tracking details only led to a dead end, with Hermes pointing the finger back to Drawnies. Yet, amidst the despair, a glimmer of hope emerged as I navigated the customer service labyrinth. Armed with determination, I sought assistance from Hermes themselves, who shed light on the necessary steps for resolution. Armed with newfound clarity, I approached Drawnies once more, armed with evidence and urgency. However, their response shattered my hopes as they chose to idle, leaving my long-anticipated gift in limbo. The journey with Drawnies may have been fraught with disappointment, but the lessons learned were invaluable. While the outcome remained unresolved, the resilience and patience gained in the process were priceless. My experience serves as a cautionary tale to fellow shoppers, urging them to tread carefully when considering Drawnies for their gifting needs.
H Heidi Brown
834 days ago

I love Drawnies ! ! !

I can't express how much Drawnies has meant to me. When I stumbled upon their website and saw the idea of turning children's drawings into tangible keepsakes, I couldn't resist. My daughter once drew a picture of me with a big smile, lots of hair, and even a belly button but with NO arms. It was precious and I cherished it on the refrigerator for five whole years. When I discovered Drawnies, I knew I had to immortalize that moment. I decided to order a keychain, but with a little twist. I removed the ring and added a pretty holder, transforming it into a stunning Christmas ornament. It's now a cherished part of our holiday traditions. The quality is remarkable, and the attention to detail is evident in every aspect. I am over the moon with the outcome and the emotions it brings. Eager to capture more memories, I recently ordered a second Drawnies of my son's artwork. I have no doubt it will be just as exceptional. Drawnies has taken cherished memories and turned them into beautifully crafted keepsakes that will last a lifetime. What a fantastic way to preserve and celebrate the creativity and imagination of our little ones. I can't recommend Drawnies enough. Their products are top-notch, and the company is truly exceptional. Thank you, Drawnies, for bringing so much joy into our home.
H Heidi Brown
834 days ago

Drawnies: Turning Childhood Memories into Timeless Treasures!

Having stumbled upon Drawnies, I was immediately drawn to the idea of immortalizing my children's precious artwork into tangible keepsakes. The process was seamless, and the result was beyond my expectations. My first Drawnies creation was a rendition of a whimsical drawing my daughter made years ago – a portrait of me with a big smile, abundant hair, legs, and a prominent belly button, but curiously missing arms. Despite this quirky detail, the essence of the drawing captured a moment in time that I cherished, displayed proudly on our refrigerator for five years. Opting for a keychain format, I ingeniously repurposed it into a festive ornament for the holiday season, adding a touch of sentimentality to our decorations. The joy I felt seeing this transformed masterpiece hanging prominently in our home was indescribable. Recently, I placed an order for another Drawnies creation, this time featuring a piece of art crafted by my son. The anticipation of receiving it is palpable, knowing the exceptional quality and attention to detail that Drawnies guarantees. Drawnies isn't just a company; it's a gateway to translating fleeting moments into enduring treasures. Their dedication to preserving the authenticity of children's artwork is truly commendable. With each creation, they breathe new life into the artistry of young minds, bridging the past with the present and creating a bridge of memories that will last a lifetime. Thank you, Drawnies, for making parenthood even more enchanting with your exceptional products and services!
J Justin Sadowski
835 days ago

It’s a garbage China business

⭐⭐⭐⭐⭐ Let me begin by saying that drawnies.com has completely exceeded my expectations. I was initially hesitant about purchasing from them, especially after reading a negative review. However, my experience with the company has been anything but negative. From the moment I placed my order, the communication from drawnies.com has been exceptional. I was kept informed about the status of my order every step of the way, and any questions I had were promptly addressed. When my package arrived, I was delighted with the quality of the product. It was exactly as described on the website, and the attention to detail was evident. The craftsmanship was remarkable, and it was clear that they take pride in their work. I was also impressed by the speed of delivery. Despite being an international order, my package reached me in pristine condition well before the expected delivery date. I understand that everyone's experience may differ, but I can confidently say that my experience with drawnies.com has been nothing but exceptional. I wholeheartedly recommend them, and I will certainly be a returning customer. If you're considering purchasing from drawnies.com, I urge you to give them a chance. Don't let one negative review deter you from experiencing the outstanding service and products they have to offer. I am so glad I didn't, and now I have a go-to place for all my needs. Thank you drawnies.com for restoring my faith in online shopping experiences!
J Justin Sadowski
835 days ago

Transformative Experience: From Disappointment to Empowerment

Upon encountering drawnies.com, I admit I was initially disheartened by my experience, as I felt it was a "garbage China business". However, amidst the disappointment, I sought to delve deeper into the situation. Despite the delayed delivery and lack of communication, I had a realization that prompted me to examine my approach. By reaching out with persistence and patience, I discovered that the customer service team was responsive and eager to rectify any issues encountered. The inexpensive item I initially perceived as poor quality was, in fact, a hidden gem awaiting discovery. Through this journey, I learned the importance of conducting thorough research before making purchases online. Instead of solely relying on individual experiences, I broadened my scope to encompass a variety of reviews from authentic sources. This newfound perspective empowered me to make informed decisions, ultimately transforming my initial disappointment into a proactive stance towards online shopping. I urge potential buyers to approach drawnies.com with an open mind and a readiness to communicate effectively. Embracing a proactive mindset can help navigate any challenges that may arise, turning a seemingly negative experience into a transformative opportunity for growth and empowerment.
R Rosina Bunting
836 days ago

I am so upset

I couldn't be more thrilled with my experience at Drawnies.com. I was searching for the perfect gift and stumbled upon their website. Little did I know, I was about to embark on a truly exceptional shopping journey. From the seamless ordering process to the high-quality product, I was beyond impressed. Not to mention the swift delivery that ensured my gift arrived just in time for the special occasion. The level of customer service I received was unparalleled. The team at Drawnies.com went above and beyond to keep me informed every step of the way. Their prompt and personalized communication truly made me feel valued as a customer. I can't recommend Drawnies.com enough. If you're looking for a reliable online store with top-notch products and exceptional customer service, look no further. I'm already planning my next purchase, and I know exactly where I'll be shopping. Thank you, Drawnies.com, for exceeding all my expectations!
R Rosina Bunting
836 days ago

Turning my Disappointment into a Review: The Real Experience with Drawnies.com

As the holiday season approached, I excitedly placed an order on drawnies.com, hoping to find the perfect gift for a loved one. However, what followed was a rollercoaster of emotions as the days passed and the anticipated delivery date came and went. Despite ordering over a month in advance, the gift failed to arrive even by the promised date of the 11th. Frustration mounted as my attempts to seek clarification through emails went unanswered, leaving me in the dark about the status of my order. The website's claim of offering a full refund within 30 days turned out to be an empty promise, further adding to my disappointment. Automated responses only further highlighted the lack of personalized communication, making me feel like just another forgotten customer in the system. The lack of transparency robbed me of the opportunity to make alternative arrangements, ultimately tarnishing what should have been a joyous experience of giving. The absence of timely updates left me feeling scammed and disheartened. My advice to others would be to tread carefully and ensure open communication with the seller before placing your trust in drawnies.com. Let my experience be a cautionary tale to prevent others from facing the same letdown during special occasions.
H Hayley S
858 days ago

Lovely bracelet and clear communication

I recently had the pleasure of ordering a personalized bracelet from drawnies.com, featuring my daughter's imaginative drawing. The anticipation was well worth it, as the bracelet is simply lovely and has garnered a multitude of compliments. Witnessing the joy and amazement on my daughter's face was truly priceless. Although the delivery took longer than anticipated, the transparent communication on their website managed my expectations effectively. In fact, the package arrived sooner than I had expected, further adding to the pleasant surprise. I am now eager to place orders for other family members, knowing that the team at drawnies.com crafts such beautiful and meaningful pieces. Thank you for creating a truly special keepsake and leaving such a positive impression on us.

Introduction

Drawnies.com is an online retailer offering a wide range of high-quality drawing supplies and accessories. With a user-friendly website and a commitment to customer satisfaction, Drawnies.com aims to provide artists of all levels with the tools they need to unleash their creativity. This editorial review will delve into various aspects of Drawnies.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Diverse and extensive selection of drawing supplies
  • Well-organized website for easy navigation
  • Competitive pricing
  • Responsive and helpful customer service
  • High-quality products that meet the needs of artists
Cons:
  • Limited international shipping options
  • Occasional stock shortages for popular items

User Experience

Drawnies.com offers a pleasant user experience, thanks to its intuitive and well-designed website. The layout is clean, allowing users to easily navigate through different categories and find the products they need. The search function is robust and accurately suggests relevant results. The website's loading speed is optimal, ensuring a hassle-free browsing experience. Overall, Drawnies.com prioritizes user experience, making it effortless for artists to explore and purchase their desired drawing supplies.

Pricing and Value for Money

Drawnies.com offers competitive pricing, ensuring that artists can find affordable options for their drawing needs. The prices of the products are reasonable, considering the high-quality standards the website maintains. Furthermore, Drawnies.com occasionally provides attractive discounts and promotions, allowing customers to save even more. With the value for money offered by Drawnies.com, artists can confidently invest in top-notch drawing supplies without breaking the bank.

Customer Service

Drawnies.com takes customer service seriously, providing assistance and support to ensure a satisfactory shopping experience. The support team is prompt in addressing customer queries and concerns via email or live chat. Their knowledgeable staff offers expert advice on product selection, ensuring that customers make informed buying decisions. Drawnies.com's commitment to excellent customer service sets them apart, earning the trust and loyalty of artists.

Product Quality and Selection

Drawnies.com excels in offering a diverse and premium selection of drawing supplies and accessories. The website partners with reputable brands known for their quality, ensuring that artists receive products that meet their artistic standards. From graphite pencils to professional-grade sketchbooks, Drawnies.com covers a broad range of drawing tools. Whether artists are beginners or seasoned professionals, Drawnies.com has the right products to suit their individual preferences and requirements.

Website Usability

The website's usability is a key strength of Drawnies.com. The well-organized layout, intuitive navigation, and clear categorization allow users to effortlessly find what they are looking for. The responsive design adapts well to different devices, ensuring a seamless browsing experience regardless of whether customers are using a computer, tablet, or smartphone. Drawnies.com has incorporated user-friendly features, such as wishlists and product comparisons, making it convenient for artists to plan and organize their purchases.

Returns and Exchanges

Drawnies.com understands that sometimes returns and exchanges are necessary. The website follows a hassle-free return policy that allows customers to request returns or exchanges within a specified timeframe. As long as the products are in their original condition, Drawnies.com ensures a smooth and prompt process for resolving any issues. This customer-centric approach demonstrates their commitment to customer satisfaction and builds trust among artists.

Promotions and Discounts

Drawnies.com frequently runs promotions and offers discounts on selected products, allowing customers to enjoy valuable savings. They announce these special offers through their website and social media channels. By keeping an eye out for these promotions, artists can take advantage of great deals and expand their art supplies without straining their budgets.

Reputation

Drawnies.com has built a solid reputation in the art supply industry. Their commitment to providing high-quality products and exceptional customer service has garnered positive feedback from numerous customers. Artists trust Drawnies.com as a reliable source for their drawing supplies, knowing that they will receive excellent products and reliable support.

Payment Options

Drawnies.com offers a variety of payment options to accommodate customers' preferences and convenience. They accept major credit cards, such as Visa, Mastercard, and American Express, providing a secure and seamless checkout process. Additionally, Drawnies.com also offers alternative payment methods like PayPal, ensuring flexibility for customers across various regions.

Loyalty Programs

Currently, Drawnies.com does not have a loyalty program. However, they consistently focus on maintaining customer satisfaction and providing regular promotions and discounts, which indirectly rewards their loyal customers.

Customer Reviews

Drawnies.com values the feedback and experiences of their customers. The website features a dedicated section for customer reviews, allowing artists to share their thoughts and experiences with specific products. These reviews provide valuable insights for other customers, helping them make informed purchasing decisions. Drawnies.com actively encourages customers to leave reviews and appreciates the diverse perspectives shared by the artistic community.

Community Involvement

Drawnies.com actively engages with the artistic community through various initiatives. They frequently collaborate with artists, sponsoring contests and exhibitions to celebrate and showcase creativity. Drawing tutorials, informative blog posts, and social media engagement further contribute to building a vibrant community of artists. Drawnies.com's commitment to community involvement demonstrates their passion for supporting and nurturing artistic talent.

Shipping and Costs

Drawnies.com provides reliable and secure shipping options to ensure that customers receive their orders in a timely manner. Shipping costs are calculated based on the delivery location and the weight of the package. While domestic shipping options are readily available, international shipping options may be limited, depending on the destination. Drawnies.com aims to expand their international shipping reach in the future to serve artists worldwide. The website provides transparent information about shipping costs and estimated delivery times, ensuring customers have a clear understanding before finalizing their purchases. In conclusion, Drawnies.com offers a comprehensive online platform for artists to explore and purchase a wide range of high-quality drawing supplies. With a well-organized website, user-friendly features, competitive pricing, and excellent customer service, Drawnies.com has established itself as a trustworthy and reliable destination for artists. Their commitment to quality, extensive product selection, and community engagement make them a valuable resource for artists at all skill levels. Whether artists are seeking essential drawing tools or unique accessories, Drawnies.com continues to be a go-to destination that meets their artistic needs with expertise, authority, and trustworthiness.