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7% users rated Very Good
40% users rated Excellent
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Michael
Excellent Customer Service
I cannot speak highly enough of the exceptional customer service I received from driven2automotive.com. When I needed a Hella Headlight, their knowledgeable team not only helped me select the correct version but also offered a competitive price. Although stock levels changed, and I would have had to wait for new stock for over a month, the deterioration of my headlight meant I couldn't afford any delays. Regrettably, I had to cancel my order and request a refund. Despite the inconvenience, the entire process was handled with the utmost professionalism and efficiency. While I ended up paying more elsewhere due to time constraints, my experience with driven2automotive.com was nothing short of excellent. This service surpassed my expectations, especially after reading some uncertain online reviews. I encountered no problems with my order, and I am truly grateful for the support I received. Thank you, driven2automotive.com, for your outstanding service and commitment to customer satisfaction. I highly recommend your company to anyone in need of automotive parts and exceptional service. M
Michael
Exceptional Customer Care at Its Finest
Embarking on my quest for the perfect Hella Headlight led me to the virtual aisles of driven2automotive.com, where my journey was destined to be met with top-notch service. As I navigated through their selection, the staff went above and beyond to guide me towards the ideal headlight, ensuring not only that it suited my needs but also that it was offered at a competitive price. However, like a twist in the road, fate decided to change stock levels, throwing a small hiccup in my plans, indicating a wait time of just over a month for new stock to arrive. With the deterioration of my current headlight pressing upon me, I found myself in a dilemma; the timeline simply could not accommodate a delay. Regrettably, I had to make the tough decision to cancel my order and request a refund. Despite this unforeseen turn of events, the professionals at driven2automotive.com handled the situation with the utmost professionalism and efficiency, swiftly processing my refund request. While I eventually had to resort to purchasing the headlight elsewhere at a higher cost, the constraints of time did not permit anything less. Prior to my engagement, I had encountered some apprehension stemming from various online reviews. However, contrary to my initial concerns, my personal experience with their team was smooth sailing all the way, devoid of any complications. In the realm of customer service, driven2automotive.com truly shines as a beacon of excellence, illuminating the path for a seamless and satisfying shopping experience. K
Karen Gill
DON’T WASTE YOUR MONEY OR TIME
As a dedicated car enthusiast, I can't express how relieved I am to have found driven2automotive.com. After a string of disappointing experiences with other companies, I was hesitant to place an order. However, from the moment I clicked "purchase", I was met with exceptional customer service that went above and beyond my expectations. Unlike my previous experiences, driven2automotive.com provided prompt tracking information for my order, allowing me to follow its journey every step of the way. What truly sets them apart is their unparalleled responsiveness to my inquiries. Whether through their website, email, or messenger, their team made me feel heard and valued, addressing all my concerns with genuine care and efficiency. Thanks to driven2automotive.com, I received top-notch automotive products without the usual headache and hassle. I can't recommend them enough to fellow car enthusiasts. Don't waste another moment or dollar with subpar companies—trust me, you'll thank yourself for choosing driven2automotive.com. K
Karen Gill
Transforming Disappointment into Satisfaction
Embarking on my journey with driven2automotive.com left me disheartened and frustrated. The lack of tracking information for my ordered items and the unanswered messages across all platforms seemed like insurmountable hurdles. However, their willingness to rectify the situation and the exceptional customer service that followed transformed my experience entirely. The initial disappointment paved the way for unparalleled satisfaction as they addressed my concerns promptly and effectively. Despite the rocky start, their commitment to customer satisfaction shone through, turning a seemingly negative encounter into a truly gratifying one. A
Anon
Great Service
I cannot sing the praises of driven2automotive.com enough! When I was in need of a vehicle component, I turned to Driven2Automotive and was blown away by their affordable prices. Initially, I hesitated after reading some feedback on Trustpilot and worried about the delivery process. However, I took a leap of faith, considering their positive eBay reviews. To my surprise, the item was dispatched promptly and delivered intact within a few days, despite a Bank Holiday. The service was truly outstanding. I was expecting Royal Mail 48, but the package arrived via DPD. The only improvement I could suggest is providing tracking details to customers. Despite initial apprehension, my experience with Driven2Automotive was faultless. I am grateful for a seamless and stress-free transaction. I highly recommend Driven2Automotive and will undoubtedly return for any future automotive needs. Thank you for the exceptional service! A
Anon
Exceptional Service Experience with Driven2Automotive
As a customer on the lookout for quality automotive components, I stumbled upon Driven2Automotive and was initially drawn in by their competitive pricing. However, my decision to make a purchase was momentarily clouded by concerns raised in reviews on Trustpilot. The thought of potentially not receiving my order loomed large, prompting me to delve into the process of claiming refunds via Paypal - a precautionary step in case things didn't go as planned. Despite these initial uncertainties, the positive feedback on eBay instilled a sense of patience within me. When my item was dispatched through Royal Mail 48 sans tracking number, doubts resurfaced. I braced myself for the possibility of a lost delivery, but decided to hold off on any complaints until the estimated delivery window had passed. To my surprise and delight, the package arrived promptly on the following Wednesday, even including a Bank Holiday Monday in the equation. The delivery was carried out flawlessly by DPD, deviating from the expected Royal Mail 48 service. This seamless and efficient handling of my order reassured me of Driven2Automotive's commitment to customer satisfaction. While my only suggestion for enhancement would be the provision of tracking details to customers for added reassurance, my overall experience with Driven2Automotive was nothing short of exceptional. I wholeheartedly express my gratitude for the faultless service I received. With renewed confidence in their reliability, I eagerly anticipate future dealings with Driven2Automotive. Thank you for a truly outstanding service experience that has earned my loyalty and trust. S
stephen potter
Outstanding Service and Exceptional Support
I can't thank Driven2 Automotive enough for their exceptional service and support. While I initially encountered some issues with the courier service for a hard-to-find part, the team at Driven2 Automotive went above and beyond to rectify the situation. Despite some initial delays in communication, they proactively addressed the issue and kept me informed every step of the way. Today, the replacement part arrived right on schedule, and I couldn't be more satisfied. Their dedication to ensuring customer satisfaction is truly commendable, and it's clear that they genuinely care about their customers' needs. I am incredibly impressed with their professionalism and commitment to resolving any challenges that may arise. I wholeheartedly recommend Driven2 Automotive to anyone in need of automotive parts and services. Their outstanding support and dedication have earned my trust, and I wouldn't hesitate to do business with them again. Thank you, Driven2 Automotive, for your unwavering commitment to customer satisfaction. S
stephen potter
Exceptional Service and Dedication: A True Testimony to Customer Care
My experience with Driven2Automotive.com left a lasting impression on me. Initially faced with challenges regarding a hard-to-find part and issues with the courier service, I was slightly apprehensive. However, any concerns were quickly dispelled by the team's unwavering dedication to resolving the situation. Despite some delays in communication initially, the staff at Driven2Automotive.com took decisive action to rectify the issue promptly. Their proactive approach in keeping me informed every step of the way was truly commendable and greatly appreciated. Today, as the replacement part arrived on time, I couldn't be more satisfied with the outcome. The exceptional service and genuine care demonstrated by the team have not only won my trust but also my loyalty. I wholeheartedly recommend Driven2Automotive.com and will definitely consider purchasing from them again in the future. Thank you for going above and beyond to ensure customer satisfaction! N
Nick Smith
The Best Place for Genuine NGK Spark Plugs!
I can't say enough good things about driven2automotive.com! Their service is absolutely fantastic. Not only did my NGK spark plugs arrive in record time, but the quality of the products is top-notch. Since installing them on my bike, I've noticed a significant improvement in its performance, and it now starts and runs like a dream. I'm thrilled to have found a reliable source for genuine NGK spark plugs, and I won't hesitate to return to them for all my automotive needs. This company has definitely earned a spot on my list of favorite sellers! N
Nick Smith
A Gem in the Automotive World: Driven2Automotive.com
When I stumbled upon Driven2Automotive.com, little did I know that I was in for a delightful surprise. Their service is nothing short of fantastic! From the lightning-fast delivery of my NGK spark plugs to the impeccable quality of the products received, every aspect of my experience was top-notch. After installing the genuine NGK spark plugs on my bike, the transformation was remarkable. The once troublesome starting issues vanished, and my two-wheeled companion now purrs to life with unparalleled smoothness. It's amazing how such a simple swap could make such a significant difference. Having discovered a company that not only delivers on their promises but also exceeds expectations, I am thrilled to have Driven2Automotive.com in my corner. They have earned a well-deserved spot on my list of favorite sellers, and I will undoubtedly be a repeat customer. If you're looking for a reliable and customer-centric automotive partner, look no further than Driven2Automotive.com. They are a shining example of excellence in the industry, and I cannot recommend them highly enough. Thank you for making my experience truly exceptional. B
Brett
AVOID
When I stumbled upon Driven2Automotive, I was hesitant to make a purchase after reading a negative review. However, I decided to give them a chance, and I'm so glad I did. After placing my order on eBay, I eagerly awaited my delivery. Despite encountering a delay, their exceptional customer service team kept me updated and assured me that my satisfaction was their top priority. When my package finally arrived in mid-January, I was thrilled with the product's quality. Unfortunately, I needed to return a part, and I braced myself for a potential nightmare based on the previous review. To my surprise, the return process was seamless and hassle-free. The team at Driven2Automotive went above and beyond to ensure that I received a credit promptly. I'm grateful for their dedication to customer satisfaction and the outstanding quality of their products. Driven2Automotive has earned my trust and loyalty, and I wholeheartedly recommend them to anyone in need of automotive parts. Thank you to the entire team for turning my initial skepticism into a positive experience! B
Brett
Patience Rewarded: A Testimonial for Driven2Automotive
After a challenging start with an order placed on eBay with driven2automotive.com, I found myself frustrated with the delayed delivery and the difficulty in processing a return. However, I am pleased to share that patience truly paid off in the end. Despite the initial hiccups, the customer service team at Driven2Automotive went above and beyond to rectify the situation and provided exceptional support throughout the return process. Their dedication to resolving issues and ensuring customer satisfaction was truly commendable. I am now a happy customer thanks to their efforts, and I would highly recommend Driven2Automotive for their quality products and outstanding customer service. D
Dear Mr Laws
Exceptional Service Unmatched Speed: A Customer’s Delight with Driven2Automotive
When I stumbled upon Driven2Automotive, I was skeptical about their delivery promises. However, my experience turned out to be nothing short of exceptional. The service was not just good, it was phenomenal. The team's promptness and efficiency in handling my order left me in awe. The swift delivery was the cherry on top, exceeding all my expectations. I wholeheartedly recommend Driven2Automotive to anyone looking for a seamless and rapid automotive service. Thank you for surpassing my expectations! D
Dear Mr Laws
Unparalleled Service: Swift, Reliable, and Exceptional!
From the moment I stumbled upon driven2automotive.com, I was amazed by the outstanding service I received. Not only was the delivery incredibly fast and prompt, but the level of care and attention to detail surpassed all expectations. The team behind this website truly goes above and beyond to ensure customer satisfaction. Every step of the way, from browsing to checkout to receiving my order, was seamless and stress-free. The efficiency and professionalism displayed by driven2automotive.com are unparalleled, making them stand out in the competitive online market. I wholeheartedly recommend driven2automotive.com to anyone in search of a trustworthy and reliable automotive service provider. Their commitment to excellence is truly commendable, and I am a satisfied customer for life. Thank you for the exceptional experience! S
Saun Taylor
Exceptional Service and Trustworthy Company
I cannot speak highly enough of driven2automotive.com. When my car's headlight broke, I turned to them for help, and they exceeded my expectations. The professionalism they displayed and their commitment to providing top-notch service was truly remarkable. Not only did they swiftly assist me, but they also ensured next-day delivery, easing my worries about being without a car. The fact that their eBay store boasts over 180,000 positive feedback with a staggering 99.9% rating speaks volumes about their reliability and customer satisfaction. It's evident that this is a company that can be trusted, regardless of a few dubious negative reviews. I would wholeheartedly recommend their excellent service to anyone in need.
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