Users Voice for Dropps

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Dropps
Dropps Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 19 Jan 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 3.6 5 4.6 5 5
Feb 2023 5 5 1.3 5 1.8 1.8
Mar 2023 5 5 1.2 5 5 5
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Detailed Dropps Review by

Introduction

Dropps.com is an eco-friendly laundry and household cleaning brand, offering a range of detergent pods, fabric softeners, dishwashing liquid, and other cleaning products. Founded in 2008, the company has a mission to eliminate the use of harmful chemicals in cleaning and reduce plastic waste.

Pros and Cons

Pros of using Dropps products include their eco-friendliness, effectiveness in cleaning, and convenience of use. The pods are easy to use with no measuring or spills, and the brand offers free shipping on all orders. One downside is that the products may be more expensive compared to traditional cleaning products.

User Experience

Dropps.com has a user-friendly website that allows easy browsing and purchase of products. The website is optimized for mobile use, enabling users to shop on their smartphones or tablets. The brand also has a 24/7 customer support team to assist with any queries or issues.

Pricing and Value for Money

Dropps products are competitively priced, with the detergent pods starting at $16 for a 56-load pack. Customers can subscribe to a monthly delivery plan for a discount of up to 20%, making the products more affordable for regular users.

Alternatives

Some alternatives to Dropps include Seventh Generation, Ecover, and Method. These brands also offer eco-friendly cleaning products, but Dropps is known for its convenience and effectiveness in cleaning.

Customer Service

Dropps has a dedicated customer support team that is available 24/7 to assist customers with their inquiries or concerns. The brand also offers a 100% satisfaction guarantee, providing a full refund for any unsatisfied customers.

Product Quality and Selection

Dropps products have received positive reviews for their effectiveness in cleaning while being eco-friendly. The brand offers a range of products, including detergent pods, fabric softeners, dishwashing liquid, and stain and odor removers.

Website Usability

Dropps.com has a user-friendly website that allows easy navigation and purchase of products. The website is optimized for mobile use, enabling customers to shop on their smartphones or tablets.

Returns and Exchanges

Dropps offers a 100% satisfaction guarantee, providing a full refund for any unsatisfied customers. However, returns or exchanges may not be accepted for products that have been opened or used.

Promotions and Discounts

Dropps offers promotions and discounts from time to time, such as free shipping on all orders and up to 20% discount for customers who subscribe to a monthly delivery plan.

Reputation

Dropps has a positive reputation for its eco-friendly cleaning products that are effective in cleaning. The brand has received positive reviews from customers and is recognized for its commitment to reducing plastic waste.

Payment Options

Dropps.com accepts major credit cards, including Visa, Mastercard, American Express, and Discover. Customers can also pay using PayPal.

Loyalty Programs

Dropps does not have a loyalty program at the moment. However, customers can subscribe to a monthly delivery plan for a discount of up to 20%.

Customer Reviews

Customers have left positive reviews for Dropps products, praising their effectiveness in cleaning while being eco-friendly. Some customers have also noted the convenience of using the detergent pods.

Community Involvement

Dropps is committed to reducing plastic waste and has partnered with organizations such as Plastic Oceans and 5 Gyres to achieve this goal. The brand is actively involved in promoting awareness of the plastic pollution problem and the importance of eco-friendly alternatives.

Shipping and Costs

Dropps offers free shipping on all orders, and delivery is typically within 2-4 business days. International shipping is also available, but fees may apply.