Dryrobe Reviews

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55 Reviews

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In the Clothing Store category

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15% users rated Terrible
5% users rated Poor
2% users rated Average
0% users rated Very Good
78% users rated Excellent
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B Bex
50 days ago

Unmatched Customer Care: A Testimonial for Dryrobe.com

Let me share my experience with Dryrobe.com, a company that truly embodies exceptional customer service. At the outset, I must commend their flexible approach to accommodating our needs. Initially, we utilized a discount code for our order, selecting multiple sizes to ensure the perfect fit. When it became evident that adjustments were necessary, the team at Dryrobe went above and beyond to assist us. Despite not offering direct exchanges, they facilitated the return process seamlessly, allowing us to reorder the correct sizes when available. What sets Dryrobe apart is their commitment to customer satisfaction. Not only did they honor the original discount code, but their communication was prompt and reassuring. Queries were met with speedy responses, refunds were processed promptly within a mere 2-3 days, and deliveries were swift. The warmth and attentiveness of their customer service team left a lasting impression, prompting me to declare that future purchases are undoubtedly on the horizon. In a market saturated with choices, Dryrobe.com stands out not only for the quality of their products but also for the genuine care they extend to their customers. My journey with them has been nothing short of delightful, and I wholeheartedly recommend them for anyone seeking a brand that values its clientele. Kudos to Dryrobe for exemplifying what true customer service should look like.
B Blatti
57 days ago

Unparalleled Warmth in Every Adventure

Sharing my heartfelt experience with dryrobe.com! Having owned their coat for over 4 months, I can attest to its exceptional warmth. While I may not partake in winter water sports like surfing or stand-up paddleboarding, this coat has become my go-to for chilly outdoor ventures. Surprisingly, it keeps me incredibly warm, almost to the point of being too toasty even in above-freezing temperatures. The versatility of this coat has truly won me over. Whether I'm out for dog walks or tending to my horses in the stable, the dryrobe ensures I stay comfortably warm throughout. I find myself reaching for it time and time again, grateful for the cozy embrace it provides in every adventure. If given the chance, I would undoubtedly repurchase this coat. Its ability to keep me warm in various activities makes it a valuable addition to my outdoor gear collection. Thank you, dryrobe.com, for a product that not only meets but exceeds my expectations!
J Jane Kirillov
63 days ago

Transformative Comfort: A Testimonial of Exceptional Quality and Service from dryrobe

Embarking on my journey, clad in my new dryrobe from dryrobe.com, I realized instantly how it felt like being enveloped in a warm embrace. The unparalleled comfort and quality of the product truly set it apart from the rest. It wasn't just a garment; it was a shield against the elements, a sanctuary of warmth amidst cool waters and breezy shores. What truly elevated my experience, however, was the impeccable customer service that accompanied this remarkable product. The team at dryrobe exhibited a level of dedication and attentiveness that surpassed all my expectations. They were not just selling a product; they were fostering a community of satisfied customers. From assisting me in selecting the perfect size to promptly addressing any queries I had, their commitment to ensuring my satisfaction was truly commendable. The seamless blend of top-notch product quality and exceptional customer service left me in awe. dryrobe is not just a brand; it's a testament to excellence in both product innovation and customer care. My gratitude knows no bounds for the warmth, literally and figuratively, that dryrobe has brought into my life. I am a customer for life, knowing that I am not just purchasing a product but investing in an experience, backed by unparalleled quality and service.
C Celeste Gardner
65 days ago

Transforming Cold Water Adventures: My Love Letter to dryrobe.com

As an avid cold water enthusiast, I cannot emphasize enough how dryrobe has revolutionized my outdoor escapades. Beyond a mere product, it has become an indispensable companion, elevating my experiences to new heights. But what truly sets dryrobe apart is not just the exceptional quality of their product but the unparalleled level of customer service that accompanies it. Imagine brisk mornings by the water, the chill in the air, and the anticipation of plunging into the unknown. With my dryrobe, those moments are not just bearable but invigorating. The cozy warmth it offers is unmatched, ensuring that nothing can dampen my spirit, no matter how icy the waters may be. And let's not forget the convenience it brings to dog walks – a versatile companion for all occasions. The multifunctionality of dryrobe seamlessly integrates into my active lifestyle, making it a must-have for anyone seeking comfort and warmth in the great outdoors. If you're contemplating taking the plunge into cold water adventures or simply looking for a reliable companion for your outdoor pursuits, look no further than dryrobe. Their product is not just a garment; it's a game-changer that adds a layer of comfort and joy to every escapade. Trust me, you won't regret it. Highly recommended.
L Lynda Downey
67 days ago

Turning Disappointment into Delight: A Redemption Story with Dryrobe

From a rocky start to a heartwarming resolution, my experience with Dryrobe's customer support was nothing short of redemption. After encountering a delay in receiving my refund for a returned item, frustration began to set in. However, what could have been a deal-breaker turned into a shining moment of customer service excellence. Upon reaching out for assistance, the team at Dryrobe swiftly took action, acknowledging the oversight and rectifying the situation promptly. Their proactive approach in addressing my concerns not only restored my faith in their brand but also exceeded my expectations. It was evident that they valued my satisfaction and were dedicated to making things right. This transformation from initial disappointment to genuine delight showcases the true colors of a company that cares about its customers. While the journey had its bumps, the destination was one of appreciation and loyalty. I am now not only a satisfied customer but also an advocate for Dryrobe, knowing that they stand behind their products and are committed to ensuring a positive customer experience. In the end, what could have been a reason not to return as a customer became the very reason I would choose Dryrobe again. Their responsiveness, accountability, and genuine care have won me over, turning a challenging situation into a memorable demonstration of exceptional customer service.
H Heidi
67 days ago

Unmatched Quality, Disappointing Service: My Honest dryrobe Experience

Upon receiving a dryrobe as a Christmas gift, I was instantly captivated by its exceptional quality and undeniable comfort. The fabric felt luxurious against my skin, and I couldn't help but admire the craftsmanship that went into creating such a remarkable product. However, my positive experience took a disappointing turn when I encountered issues with their customer service. Despite the pristine condition of the robe, still adorned with its original label, I approached dryrobe with a simple request for an exchange due to sizing issues. Regrettably, their response left much to be desired. The lack of willingness to accommodate a straightforward exchange for an unused, brand-new item was disheartening, especially considering the premium price tag associated with their products. While I continued to receive compliments on the robe's elegance, I couldn't overlook the overshadowing frustration caused by the unhelpful customer service. This negative encounter led me to seek alternative brands when purchasing robes as gifts for my friends during their birthdays. It was disappointing to steer away from dryrobe solely due to the lack of customer-centric values displayed during my exchange attempt. It's a true shame when a renowned brand falls short in prioritizing customer satisfaction and fails to uphold basic exchange procedures. The expectation for a customer to purchase a replacement robe after receiving a gifted one is both unreasonable and off-putting. The contrast in experiences between dryrobe and other brands, where smooth exchanges were effortlessly facilitated, further highlighted the need for substantial improvements in dryrobe's customer service approach. In conclusion, my initial excitement over the excellence of the dryrobe product was unfortunately overshadowed by the subpar customer service encounter. The allure of the robe's quality wasn't enough to compensate for the disappointing service standards, ultimately leading to the redirection of my future purchases to more accommodating brands. Hopefully, dryrobe will heed this feedback and enhance their customer service practices to align with the exceptional quality of their products, ensuring a seamless and satisfactory experience for all customers.
T Tim
71 days ago

Unforeseen Hurdles with Virtual Cards: A Cautionary Tale of Patience and Persistence

Embarking on a journey to surprise a loved one with a gift from dryrobe.com, I encountered an unexpected roadblock that left me disheartened. Despite the smooth debit of funds from my virtual card, the order was inexplicably blocked, halting my thoughtful gesture in its tracks. Navigating through the ensuing refund process tested my patience, as I awaited the resolution of this inconvenience. The anticipation of the gift transformed into a bittersweet wait for the funds to be returned, casting a shadow over an otherwise joyous occasion. This experience serves as a poignant reminder of the complexities that can arise when utilizing virtual cards for online transactions. While my trust in virtual cards remained unscathed prior to this incident, the hiccup with dryrobe.com shed light on the potential pitfalls that one may encounter along the way. As I reflect on this journey, I am reminded of the importance of resilience and adaptability in the face of unforeseen challenges. While the road may be fraught with obstacles, each hurdle serves as a stepping stone towards greater understanding and preparedness for future endeavors. In the realm of online transactions, my encounter with dryrobe.com stands as a testament to the significance of diligence and persistence. May this tale serve as a cautionary guide for fellow virtual card users, reminding us to tread carefully and remain vigilant in our digital pursuits.
C Cameron Thorn
72 days ago

A Heartwarming Tale of Exceptional Service: My Journey with Dryrobe

I feel compelled to express my gratitude for the outstanding customer service provided by Dryrobe. Let me take you through a heartwarming experience that truly exemplifies their commitment to customer satisfaction. Recently, I ordered a jacket from Dryrobe as a special Christmas gift for my wife. However, due to unforeseen circumstances, the package went missing in transit and did not arrive on time for the festive occasion. Upon reaching out to the Dryrobe team, I was met with unwavering support and empathy. In a remarkable display of generosity and efficiency, the team promptly arranged for a replacement jacket to be sent out to me, along with covering all courier and border customs charges. Their proactive approach and dedication to resolving the issue left me truly impressed. Not only did Dryrobe excel in their customer service, but the quality of the jacket surpassed all expectations. The attention to detail, durability, and style of the garment reflected the brand's commitment to excellence. In conclusion, my experience with Dryrobe transcended a mere transaction; it was a testament to their values of integrity and customer-centricity. I wholeheartedly recommend Dryrobe to anyone in search of premium products backed by exceptional service. Kudos to the Dryrobe team for setting the benchmark in customer satisfaction.
B Ben
75 days ago

A Snow Angel’s Tale: A Love Letter to Dryrobe’s Alpine Beauty

Let me take you on a journey through the icy waters of Ullswater, where adventure meets comfort in the form of a Dryrobe. As an avid open water enthusiast, my trusty robe has been my faithful companion for over a decade, braving the elements and keeping me warm post-swim, run, or paddle. But when Dryrobe released their limited-edition white robe, I couldn't resist the allure of its elegance. Despite initial hesitation, I took the plunge and oh, how it has transformed my post-adventure routine! The fear of impracticality melted away as I slipped into that pristine white coat, feeling like a snow angel ready to conquer the world. My friends now affectionately dub me the snow angel, serenading me with E17's "Stay Now" as I bask in the cozy embrace of my luxurious Dryrobe. The fur hood remains lush, the white coat stays crisp, and the interior continues to exude pristine elegance even after numerous wears. As I sit on my Dryrobe changing mat, treating it with a touch more care than my trusty black robe, I am awash with gratitude for this newfound indulgence. Thank you, Dryrobe, for not just keeping me warm but for making me feel like a million dollars every time I wrap myself in Alpine Beauty. To anyone considering a Dryrobe purchase, do not hesitate. Embrace the extravagance, revel in the elegance, and let Dryrobe's Alpine Beauty elevate your post-adventure experience to new heights. Trust me, you'll never look back.
L Little Fletch
77 days ago

Redefining Comfort: The Ultimate Canine Coat Experience!

My furry friend's comfort means the world to me, and thanks to dryrobe.com, I found the perfect coat for my dog! Not only does it fit impeccably, but the customer service team went above and beyond to assist me in selecting the right size, ensuring a seamless shopping experience. The speedy delivery and meticulous packaging showcased the brand's commitment to customer satisfaction. Now, whether we're embarking on a chilly morning walk or simply lounging at home, my dog is snug and stylish in their new coat from dryrobe.com. Thank you for redefining comfort for my four-legged companion with your top-notch products and exceptional service!
L Lorraine hanson
78 days ago

Unmatched Quality and Service: A True Gem in the World of Outdoor Gear

Let me start by saying that my experience with dryrobe.com has been nothing short of exceptional. From the moment I placed my order, the company kept me in the loop every step of the way, ensuring I never had to wonder about the status of my purchase. Their delivery time was mind-blowing – I received my package promptly and in perfect condition, a true testament to their commitment to customer satisfaction. Now, let's talk about the real star of the show – the products. The quality of the coats from dryrobe.com is simply unmatched. Having tried various brands in the past, I can confidently say that nothing comes close to the durability, comfort, and functionality of these coats. Whether I'm out in the wilderness or just running errands in chilly weather, my dryrobe keeps me warm and cozy like no other. I hold this company in such high regard that I've not only bought three coats for myself but also invested in a dog coat for my furry companion. The fact that they cater to our four-legged friends as well speaks volumes about their inclusivity and dedication to providing top-notch products for everyone. If you're in the market for high-quality outdoor gear that not only meets but exceeds your expectations, look no further than dryrobe.com. I wholeheartedly recommend this company to anyone in search of premium gear backed by unparalleled service. Trust me, you won't be disappointed.
J julie atkinson
79 days ago

A Lifesaver in Customer Service: dryrobe.com Goes Above and Beyond

As a loyal customer of dryrobe.com, I recently encountered an issue with the dog dry robe I purchased as a Christmas gift. After just a short month of use, the Velcro fastening began to wear out, making it impossible to keep the robe securely fastened. I was devastated, and despite reaching out to dryrobe through multiple online channels, I received no response. This lack of communication left me feeling frustrated and disappointed. However, just when I thought all hope was lost, dryrobe stepped in and exceeded my expectations. After finally getting in touch with them, I was able to return the faulty item, and to my delight, a replacement was promptly sent to me. I am grateful for their swift action and their commitment to ensuring customer satisfaction. I am now enjoying my new dog dry robe, and I am hopeful that this time, the Velcro fastening will stand the test of time. If any issues arise in the future, I have no doubt that dryrobe will be there to support me every step of the way. Thank you, dryrobe, for your exceptional customer service and for turning a potentially negative experience into a positive one.
E Ellen Hunter
81 days ago

Wonderful customer support Hello my son ordered me a dry gown for…

My evaluation for dryrobe.com Hello my son ordered me a dry gown for Christmas and had it despatched out to dubai ship/ postage was nice .as I used to be spending Christmas on the market so he wished to offer me the coat on Christmas Day. Anyway I needed to deliver it again with me to the UK because it was not the appropriate match for me . I do notify DRYROBE of this by way of I emailed to clients service and likewise began the returns course of in line. Customer support had been simply nice glorious communication by way of e mail inside a day of them receiving the gown they began the refund course of instantly. I can not thank them sufficient the customer support was completely good WELL DONE DRYROBE 👏👏👏. THE HUNTER FAMILY
B BARBARA MYERS
84 days ago

Exceeding Expectations: A 6-Star Customer Service Experience at Dryrobe.com

I recently had the pleasure of purchasing a Dryrobe from dryrobe.com as a Christmas gift for my granddaughter. Upon realizing the urgency of the situation, I quickly placed my order, only to realize later that I needed the item sooner due to her impending trip. Despite the order being on the verge of dispatch, I decided to reach out to customer service with my concerns. To my surprise and immense gratitude, the team at Dryrobe went above and beyond in accommodating my request. Their responsiveness and eagerness to assist far surpassed any expectations I had. While some may find the lack of direct phone contact an issue, I found their prompt and efficient email responses to be more than sufficient. Not only did they retrieve my order swiftly, but they also arranged for next-day delivery at no extra cost, ensuring that the gift reached my granddaughter in time for Christmas, despite the holiday rush. The exceptional level of customer service I experienced during a peak season truly solidified my trust and loyalty to Dryrobe. Thank you for setting a new standard in customer care!
B BUTTERWORTH
88 days ago

The Perfect Dry Robe Experience

I'd like to share my amazing experience with dryrobe.com. I recently purchased a dry robe, and I couldn't be happier with the quality of the product. The material is top-notch, and it's exactly what I needed for my outdoor adventures. Initially, I encountered a sizing issue, as the robe seemed larger than expected. Despite my concerns, I decided to give it a try. However, after using it, I found it to be uncomfortably big. Although I had removed the labels, I reached out to dryrobe's customer service for assistance. To my disappointment, they were unable to accommodate an exchange. Despite this setback, I must commend dryrobe for the exceptional quality of their product. The durability and design are truly impressive. While I wish the customer service experience had been more accommodating, I'm still thrilled with my dry robe and will continue to use it for all my outdoor activities. Thank you, dryrobe, for providing such a high-quality product that has added value to my adventures.

Introduction:

Dryrobe.com is an online store specializing in innovative and functional outdoor changing robes. Their products are designed to provide warmth, comfort, and convenience for outdoor enthusiasts participating in various activities such as surfing, swimming, camping, and more. With an extensive range of sizes, colors, and styles, dryrobe.com aims to cater to the diverse needs of their customers.

Pros and Cons:

  • Pros:
    • High-quality and durable products
    • Wide selection of sizes and colors
    • Innovative features for convenience
    • Quick-drying and warm materials
    • Stylish designs
  • Cons:
    • Relatively higher price range
    • Limited availability in some regions

User Experience:

Dryrobe.com offers a user-friendly shopping experience. The website features a clean and intuitive interface, allowing customers to easily navigate through different product categories and find the desired items. The detailed product descriptions, size guides, and customer reviews provide valuable insights to assist in making informed purchasing decisions. The website also offers a secure checkout process, ensuring the safety of customer information and transactions.

Pricing and Value for Money:

While dryrobe.com products may be relatively higher in price compared to some alternatives, they offer excellent value for money considering the exceptional quality, durability, and innovative features they provide. The long-lasting performance and comfort offered by dryrobe.com products make them worth the investment, especially for avid outdoor enthusiasts who require reliable and functional gear.

Customer Service:

Dryrobe.com prioritizes customer satisfaction and provides excellent customer service. Their support team is responsive, helpful, and knowledgeable, assisting customers with any queries or concerns promptly. The website also offers a comprehensive FAQ section, which addresses common questions and provides detailed information about their products, shipping, returns, and more. Overall, their customer service ensures a positive shopping experience.

Product Quality and Selection:

Dryrobe.com stands out in terms of product quality and selection. Their changing robes are crafted using premium materials, ensuring durability and comfort. The product range includes various styles, sizes, and colors suitable for different outdoor activities and personal preferences. The innovative features such as waterproofing, thermal lining, multiple pockets, and easy-wear design make their robes highly functional and practical.

Website Usability:

The dryrobe.com website is designed with a focus on usability. The well-organized layout, clear product categorization, and search functionality make it easy for users to find the desired products quickly. The website is also optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets. Additionally, the website loads quickly, enhancing user satisfaction and reducing bounce rates.

Returns and Exchanges:

Dryrobe.com provides a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified period, as long as they are in original condition with all tags intact. The process is straightforward, ensuring a smooth experience for customers. However, customers are responsible for any return shipping costs unless the item is defective or incorrect.

Promotions and Discounts:

Dryrobe.com occasionally offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions may include discounts on specific products, bundle deals, seasonal offers, or limited-time sales. Customers can stay updated on the latest promotions by signing up for the dryrobe.com newsletter or following their social media channels.

Reputation:

Dryrobe.com has established a strong reputation in the outdoor apparel industry. Their commitment to delivering top-quality products and excellent customer service has earned them a loyal customer base. They have also received positive reviews and endorsements from outdoor enthusiasts, professionals, and athletes who trust and rely on the functionality and durability of their changing robes.

Payment Options:

Dryrobe.com offers a variety of secure payment options to ensure convenience and flexibility for customers. These options may include major credit cards, debit cards, PayPal, and other popular online payment gateways. The secure payment process safeguards customer information and provides peace of mind during transactions.

Loyalty Programs:

Currently, dryrobe.com does not offer a specific loyalty program. However, they do value their customers and often provide special discounts and promotions to reward repeat purchases and demonstrate appreciation for their continued support.

Customer Reviews:

Customers who have purchased from dryrobe.com have shared positive reviews, highlighting the durability, functionality, and exceptional warmth provided by their changing robes. The reviews also appreciate the sleek designs, ease of use, and overall satisfaction with the products. These customer reviews further validate the quality and performance of dryrobe.com products.

Community Involvement:

Dryrobe.com actively engages with the outdoor community through sponsorships, collaborations, and events. They support various outdoor sports and activities, collaborating with athletes, organizations, and events to promote their brand and foster a sense of community among outdoor enthusiasts. Their involvement in the outdoor community demonstrates their commitment to the lifestyle and values shared by their customers.

Shipping and Costs:

Dryrobe.com offers reliable and efficient shipping options to various destinations. The shipping costs may vary based on the customer's location, order size, and selected shipping method. The website provides detailed shipping information and estimated delivery times to ensure transparency. Customers can track their shipments using the provided tracking numbers to stay updated on the delivery progress.

In conclusion, dryrobe.com is a reputable online store offering high-quality and innovative outdoor changing robes. With excellent customer service, a wide selection of sizes and styles, and a commitment to customer satisfaction, dryrobe.com has established itself as a trusted brand within the outdoor community. While their products may be relatively higher in price, the functionality, durability, and performance of their changing robes make them a valuable investment for outdoor enthusiasts seeking reliable and convenient gear.