Dukeanddexter User Reviews

Introduction

Duke and Dexter is a London-based footwear brand that specializes in designing and manufacturing high-quality shoes for men. The company was founded in 2014 by Archie Hewlett, and since then, it has gained a reputation for producing stylish and comfortable shoes that appeal to men of all ages. Duke and Dexter shoes are handmade in England using traditional techniques, and the brand has a loyal following of customers from around the world.

Pros and Cons

Pros:

• Duke and Dexter shoes are handmade in England from high-quality materials, ensuring durability and comfort.
• The brand offers a wide range of stylish designs, from classic loafers to contemporary sneakers.
• Duke and Dexter shoes are designed to provide a perfect fit, with a range of sizes and widths available.
• The brand's website is user-friendly, with clear product descriptions and images.
• Duke and Dexter offers free shipping on all orders over £100 in the UK and $150 in the US.

Cons:

• Duke and Dexter shoes are more expensive than some other footwear brands on the market.
• The brand's selection of women's shoes is limited.

User Experience

Duke and Dexter's website is easy to navigate, with a simple layout and clear product descriptions. The site's search function makes it easy to find specific products, while the homepage features a range of popular designs. The website is also mobile-friendly, allowing customers to shop on the go. Overall, Duke and Dexter offers an excellent user experience that makes shopping for shoes a hassle-free experience.

Pricing and Value for Money

Duke and Dexter shoes are more expensive than some other footwear brands on the market, with prices ranging from £130 to £240. However, the brand's high-quality materials, handmade construction, and stylish designs make them a worthwhile investment for those looking for long-lasting, comfortable footwear.

Alternatives

Some alternatives to Duke and Dexter include Grenson, Trickers, and Church's, all of which also specialize in high-quality men's shoes. However, Duke and Dexter's contemporary designs and unique style make them stand out from these more traditional brands.

Customer Service

Duke and Dexter offers excellent customer service, with a responsive team available to answer any questions or concerns that customers may have. The brand also offers a 30-day returns policy, allowing customers to exchange or return any product within 30 days of purchase.

Product Quality and Selection

Duke and Dexter shoes are made from high-quality materials, including leather and suede, ensuring their durability and comfort. The brand offers a wide selection of styles, from classic loafers to contemporary sneakers, ensuring that there is a design to suit all tastes and occasions. However, the selection of women's shoes is limited, with only a few designs available.

Website Usability

Duke and Dexter's website is user-friendly, with clear product descriptions and images. The site's search function makes it easy to find specific products, while the homepage features a range of popular designs. The website is also mobile-friendly, allowing customers to shop on the go.

Returns and Exchanges

Duke and Dexter offers a 30-day returns policy, allowing customers to exchange or return any product within 30 days of purchase. Customers can contact the brand's customer service team for further information on returns and exchanges.

Promotions and Discounts

Duke and Dexter occasionally offers promotions and discounts on its products, with offers advertised on the brand's website and social media channels. Customers can also sign up for the brand's newsletter to receive updates on promotions and discounts.

Reputation

Duke and Dexter has a strong reputation for producing high-quality, stylish shoes for men. The brand's handmade construction, attention to detail, and comfortable designs have earned it a loyal following of customers from around the world.

Payment Options

Duke and Dexter accepts a range of payment options, including credit and debit cards, PayPal, and Klarna Finance.

Loyalty Programs

Duke and Dexter does not currently offer a loyalty program, although customers can sign up for the brand's newsletter to receive updates on promotions and discounts.

Customer Reviews

Customer reviews of Duke and Dexter are overwhelmingly positive, with customers praising the brand's high-quality materials, comfortable designs, and stylish aesthetic. Customers also appreciate the brand's excellent customer service and easy returns policy.

Community Involvement

Duke and Dexter is involved in a range of community initiatives, including supporting local charities and sponsoring events. The brand's commitment to supporting its local community is reflected in its handmade construction and use of traditional techniques.

Shipping and Costs

Duke and Dexter offers free shipping on all orders over £100 in the UK and $150 in the US. For orders under these amounts, shipping costs vary depending on the destination. The brand's shipping times vary depending on the location, with most orders delivered within 3-5 business days.