Dukeshillham Reviews

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40 Reviews

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In the Deli category

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T Trevor Drayton
56 days ago

From Dukeshill to Kingshill: A Royal Experience of Exceptional Taste and Quality!

When I first ordered from Dukeshill ham company, I was not expecting to be so blown away by the regal treatment I received. The package arrived promptly, wrapped with care fit for a king. As I unwrapped the items, each one seemed to exude a sense of luxury and elegance, truly deserving to be labeled as first-class. But it wasn't until I bit into their Shropshire ham that I truly understood why Dukeshill should be renamed to Kingshill. The taste was nothing short of divine, making me feel like royalty indulging in a meal fit for a monarch. The moment it touched my taste buds, I knew I was experiencing something truly special and exquisite. If you're looking for an exceptional experience that will elevate your taste buds to a whole new level, look no further than Dukeshill ham company, or should I say, Kingshill. Royalty awaits in every bite!
M Michael O'Halloran
83 days ago

Unforgettable Gift-Giving Experience with Dukeshill: A Celebration of Quality and Elegance

From the moment I stumbled upon Dukeshillham.co.uk, I knew I had struck gifting gold. Seeking the perfect gesture for my esteemed clients, I was captivated by the allure of their Christmas hampers. Little did I know that the baskets of delights would not only impress but truly astonish all recipients with their unrivaled quality. As the festive season unraveled, effusive feedback poured in from each client, echoing a harmonious sentiment – these were the best hampers they had ever received. The meticulous curation of each item, from delectable treats to luxurious goodies, spoke volumes of Dukeshill's commitment to excellence. With each hamper unwrapped, a symphony of joy resonated in gratitude for the thoughtfulness and care woven into every detail. The impeccable presentation, coupled with the finest selection of products, elevated the gifting experience to an art form. Dukeshill has not merely mastered the art of creating hampers; they have perfected the art of celebration itself. My heart swells with gratitude for the smiles they have brought to my clients' faces. Thank you, Dukeshill, for transforming ordinary moments into extraordinary memories.
S Sylvie
89 days ago

Indulgent Delights Await: A Culinary Journey with Dukeshillham.co.uk

Enthralled by the promises of gourmet flavors, I embarked on a tasting adventure with Dukeshillham.co.uk, eager to savor their renowned Kippers and mackerel pate. The moment I took my first bite, I was transported to a realm of exquisite tastes and textures that transcended my expectations. Each mouthful was a symphony of flavors, perfectly balanced and crafted with precision. However, amidst the culinary euphoria, there was a minor setback - the butter. Alas, this seemingly insignificant detail became a formidable foe, refusing to spread smoothly on my toast, much to my dismay. Despite this small hiccup, the overall experience was still a triumph of gastronomic delights that left me craving for more. In conclusion, Dukeshillham.co.uk has truly mastered the art of creating culinary masterpieces that tantalize the taste buds and evoke a sense of pure bliss. With a vast array of indulgent offerings waiting to be explored, this is a gastronomic journey not to be missed. Join me in savoring the decadent allure of Dukeshillham.co.uk, where every bite is an unforgettable experience.
B 221BSam
97 days ago

Unforgettable Holiday Delights Courtesy of Dukeshill: A Heartwarming Tale

Pristine packaging, timely delivery, and unparalleled quality – this is the essence of my experiences with Dukeshill. Let me take you on a journey through the gastronomic wonderland that unfolded when I ordered festive treats from dukeshillham.co.uk for a recent Christmas celebration. Picture this: the anticipation building as the delivery date drew near. When the package finally arrived, it was like unwrapping a treasure trove of culinary delights. The pièce de résistance? The huntsman's pie. Oh, what a delight it was! The pastry, a flaky marvel that melted in your mouth, cradling a filling so flavorful that every bite was a revelation. The quality of the meat shone through, elevating this humble pie to gourmet status. But the true testament to Dukeshill's excellence came from an unexpected source – my Father. A man of discerning tastes and high standards, he is not easily impressed. Yet, the huntsman's pie beckoned to him, and he found himself returning to it time and time again throughout the holiday season. That, in itself, speaks volumes. And let's not forget the kippers – a delicacy that exceeded all expectations. Each morsel bursting with flavor, a true delight for the taste buds. In every bite, I tasted not just the food but the passion and dedication that Dukeshill pours into their products. It's not just about sustenance; it's about creating moments of joy and connection around the dining table. So here's to you, Dukeshill, for being a beacon of excellence in the world of gourmet delights. Thank you for making our holiday season truly unforgettable.
R Russell Braddon
100 days ago

Exquisite Flavor, Modest Presentation – A True Gastronomic Delight Unveiled!

Embarking on a culinary journey with dukeshillham.co.uk, my taste buds were tantalized by the decadent "Uncooked Half Bone-in Wiltshire Ham (Gammon Joint)." Despite the initial visual mismatch with the advertised photo, the true beauty of this ham emerged with its exquisite flavor profile. Upon unwrapping the well-packaged ham, I was met with a generously proportioned, albeit "flat," joint that deviated from my anticipated centerpiece. However, as I savored each succulent bite, any reservations pertaining to the visual aesthetics dissipated in the wake of its exceptional taste. The delivery, albeit arriving a day earlier than scheduled, showcased the company's commitment to freshness and punctuality. Although this unforeseen arrival posed a logistical challenge, the impeccable packaging preserved the ham's quality, ensuring a delightful gustatory experience. In essence, while the presentation may not have aligned with my initial expectations, the unparalleled flavor and quality of the "Uncooked Half Bone-in Wiltshire Ham" more than compensated for any visual discrepancies. Dukeshillham.co.uk has truly mastered the art of infusing modest appearances with unrivaled gastronomic delight, earning my heartfelt recommendation and loyalty.
G George Robertson
101 days ago

Transformative Delight: A True Culinary Journey

Undoubtedly, my experience with dukeshillham.co.uk was nothing short of transformative. Seeking the perfect centerpiece for our family's festive gathering, I opted for the illustrious Beef Rib, a choice that promised indulgence at every bite. As the parcel arrived with anticipation, the price tag of £100+ hinted at a culinary masterpiece awaiting unraveling. Upon unveiling the Beef Rib, however, my excitement waned at the sight before me. A significant portion of the cut was dominated by fat and connective tissues, accounting for nearly half its weight. The remaining meat, albeit present, offered a tough and chewy texture that fell short of the anticipated succulence. Reflecting on this disappointing discovery, I stumbled upon another shared sentiment voiced by H. Kane on 26/12/2023, affirming my concerns were not solitary in nature. The dissatisfaction I encountered beckoned a call for improvement in DukesHill’s quality control standards, a hallmark that seemed to have dwindled in recent times. With a heavy heart, I reached out to DukesHill, yearning for reassurance or resolution. Despite their promise to "investigate," the solace I sought seemed distant, nestled amid unfulfilled expectations. Through this experience, I implore DukesHill to revisit their commitment to excellence, resurrecting the high standards that once graced their offerings. May every parcel from DukesHill henceforth be synonymous with delight, promising a culinary journey that transcends mere satisfaction to embody an unforgettable experience of unparalleled quality and taste.
F Fiona Young
103 days ago

A Brighter Christmas Thanks to Dukeshill’s “It’s a Wonderful Life” Hamper

In a time of hardship and uncertainty, Dukeshill's Christmas hamper became the beacon of hope that lit up our holiday season. Facing family health challenges and the weight of distressing news, I turned to Dukeshill to bring some joy to my in-laws' lives. The "It's a Wonderful Life" hamper seemed like the perfect remedy – a thoughtful gift that would lift spirits and provide respite from the chaos of the festive season. From the moment I placed the order on dukeshillham.co.uk, I was impressed by the seamless process. The website made selection a breeze, and the timely delivery and helpful tracking updates ensured I knew exactly when the hamper would arrive. When it did, it was a true Christmas miracle. The contents were not only generous but also of exceptional quality. The highlight of the hamper was undoubtedly the delicious mince pies – a treat that left my in-laws and even our young niece raving about the unparalleled taste. The pistachio and Parmesan bites were also a hit, providing a perfect balance of flavors that delighted everyone. The hamper truly lived up to its name, bringing continuous joy and culinary delight to our celebrations. As Christmas unfolded, the hamper became a symbol of gratitude and joy, spreading cheer and warmth in a season that could have been bleak. My mother-in-law's enthusiastic recommendations to friends speak volumes about the impact Dukeshill's hamper had on our family. It's not just a gift; it's a reminder of the kindness and joy that can be shared through thoughtful gestures. Thank you, Dukeshill, for brightening our Christmas and filling it with flavors that will be fondly remembered for years to come. Your hamper truly saved Christmas and touched our hearts in ways we never expected.
A A Vickers
104 days ago

My Lifesaver: Dukeshill St George’s Ham

Being diagnosed with Covid on Christmas Day was a harsh blow, but amidst the tasteless meals, Dukeshill St George’s Ham was my saving grace. Even when everything else seemed bland, the rich flavor and succulent texture of this ham remained unaffected by my loss of taste. As each day passed, I found myself reaching for this delectable ham, adding a spark of joy to my otherwise dull meals. Dukeshill Ham, thank you for being the one constant source of delight during a challenging time.
C Channa D
108 days ago

From First Taste to Yearly Tradition: A Dukeshill.co.uk Love Story

As I reminisce on my second year with Dukeshill.co.uk, I am overwhelmed with gratitude for stumbling upon this culinary gem. My journey with Dukeshill.co.uk began with a simple order for a Christmas ham and chicken, but little did I know that it would mark the start of a yearly tradition that I hold dear to my heart. The quality of the food from Dukeshill.co.uk is simply unparalleled. The freshness, the taste, the attention to detail – every bite is a testament to the dedication and passion that goes into creating their products. As a food enthusiast, I have high standards, and Dukeshill.co.uk never fails to exceed them. What truly sets Dukeshill.co.uk apart is their commitment to timely deliveries. In the hustle and bustle of the holiday season, it's a relief to know that my order will arrive on time, every time. The peace of mind that comes with their reliable service is invaluable, making every celebration stress-free and enjoyable. So, to the team at Dukeshill.co.uk, I extend my heartfelt thanks for consistently delivering excellence. You have not just provided me with delicious food; you have become an integral part of my festive traditions. Here's to many more years of savoring your delectable offerings and creating lasting memories around the dinner table. Thank you for making my holidays brighter and more delicious.
E eljay
109 days ago

Exceptional Taste, But Worth Every Penny

Sharing my experience with dukeshillham.co.uk - their York ham truly exceeded my expectations in terms of taste and quality. The rich flavor and texture were a delight for my taste buds, making every bite a memorable experience. However, I must admit that the price point gave me some pause. While the premium quality justifies the cost, I believe there might be room for improvement in terms of pricing strategies. For instance, reducing expenses on lavish brochures could potentially translate to more affordable prices for customers without compromising on product excellence. Overall, despite the higher cost, the exceptional taste and quality of the York ham make it a worthwhile indulgence for those special occasions when only the best will suffice.
H Howard Huett
127 days ago

Exceptional Quality with a Minor Hiccup

As a loyal patron of Dukeshill for numerous years, I have consistently experienced top-notch products that warrant a 5-star rating. However, my recent delivery left me slightly disappointed when I discovered that one of the puddings had a sell-by date merely 5 days post-delivery. Given the premium pricing of Dukeshill's offerings, I had hoped for more meticulous quality checks. Despite this minor oversight, my overall trust and satisfaction in Dukeshill remain unwavering. The exceptional taste and quality of their products have always exceeded my expectations, making it easy for me to overlook this isolated incident. I genuinely admire the efforts Dukeshill puts into delivering outstanding goods. I look forward to continuing my patronage and eagerly anticipating more delightful culinary experiences with Dukeshill.
C Customer
134 days ago

I’ve just received my first ever order

I was hesitant about placing my first order with dukeshillham.co.uk, but I'm thrilled to say that my experience was beyond delightful. When my package arrived, I was immediately struck by how well-packaged and protected everything was. As I unwrapped each item, I couldn't resist indulging in a little taste of the chicken terrine, and it completely blew me away. The flavors were exquisite, and I was instantly convinced of the quality of their products. While I did wish for more information on freezing the products, as I love stocking my freezer, it didn't overshadow the joy of trying everything out. Despite my initial apprehensions, the complimentary nibbles were a lovely surprise and truly reflected the exceptional customer care. Overall, my first order with Dukeshillham surpassed my expectations, and I am eager to explore more of their offerings in the future. Thank you for an unforgettable culinary experience!
C Customer
134 days ago

An Unforgettable Experience with Dukeshillham.co.uk

Embarking on a culinary journey with Dukeshillham.co.uk was a delightful experience from start to finish. As a first-time customer, I eagerly awaited the arrival of my order, filled with a mix of excitement and a hint of uncertainty. However, any lingering doubts quickly dissipated as I unpacked my carefully curated selection of products. The level of care taken in packaging and protecting each item was immediately evident, showcasing a commitment to quality that set the tone for what was to come. Unable to resist the temptation, I indulged in a taste of the chicken terrine, and it was nothing short of extraordinary. The rich flavors and impeccable quality spoke volumes about the standards upheld by Dukeshillham.co.uk. While navigating the process of storing my new treasures, I found myself longing for clearer guidance on freezing certain products. As someone who relies heavily on my freezer for storage, a bit more information on which items could be frozen would have been greatly appreciated. Despite this minor query, the overall experience remained a standout moment. Moreover, the inclusion of complimentary nibbles served as a thoughtful gesture, adding an extra layer of warmth to an already exceptional order. It's these small touches that truly set Dukeshillham.co.uk apart, turning a simple transaction into a memorable and enjoyable journey through gourmet delights. My first order with Dukeshillham.co.uk exceeded all expectations and left me eagerly anticipating future culinary adventures with this esteemed brand. For anyone seeking an exceptional food experience infused with quality and care, I wholeheartedly recommend Dukeshillham.co.uk as a destination worth exploring.
M Mrs Brown
134 days ago

Excellent customer service from Thomas…

Dukeshillham.co.uk has exceeded my expectations with their exceptional customer service, especially from Thomas Clarke. I felt compelled to leave a review for Thomas because of his outstanding assistance. His extensive knowledge and pleasant demeanor made my Christmas gift shopping a breeze. I love spoiling my Dad and Dad-in-law with Dukeshill food gifts, and the quality of their products never disappoints. I wholeheartedly recommend Dukeshill for their top-tier customer service and premium offerings. Thank you, Thomas, and thank you, Dukeshill, for making every purchase a delightful experience.
M Mrs Brown
134 days ago

Thomas Clarke: The Heart of Exceptional Customer Care

Thomas Clarke at Dukeshillham.co.uk truly embodies the essence of exceptional customer service. It's not every day you come across someone so dedicated to ensuring your experience is nothing short of outstanding. His helpfulness, friendliness, and knowledge shine through, making every interaction a pleasure. I was so impressed by Thomas that I made it a point to remember his name, a testament to just how exceptional his service was. Navigating the world of Christmas gift orders for my father and father-in-law can be daunting, but with Thomas's guidance, it was a breeze. Both recipients were thrilled with their Dukeshill food gifts, a true testament to the exquisite quality of the products. The seamless combination of premium goods and top-notch customer service truly sets Dukeshill apart. I wholeheartedly recommend Dukeshill to anyone looking for quality products and exceptional service. With Thomas Clarke at the helm of customer care, you can rest assured that your experience will be nothing short of extraordinary. Thank you, Thomas, for going above and beyond to make every customer feel valued and appreciated.

Introduction

Dukeshillham.co.uk is a top-notch online retailer that specializes in offering high-quality hams and other specialty meats. With a strong focus on British heritage and tradition, Dukeshill Ham has been serving customers for over 30 years. They pride themselves on offering a diverse selection of premium products that are sourced from reputable suppliers across the UK.

Pros and Cons

  • Pros:
    1. Wide range of premium ham and specialty meat products
    2. High-quality ingredients and traditional curing methods
    3. Excellent customer service and prompt delivery
    4. Easy-to-navigate website with a user-friendly interface
    5. Strong reputation and positive customer reviews
  • Cons:
    1. Higher price range compared to some competitors
    2. Limited international shipping options

User Experience

Dukeshillham.co.uk provides a seamless and enjoyable user experience. The website is well-designed, with clear navigation menus and product categories. Customers can easily find the desired products and their detailed descriptions. The site also includes helpful guides on ham carving, storage, and cooking instructions. The checkout process is simple and secure, ensuring a smooth purchasing experience.

Pricing and Value for Money

While Dukeshill Ham products may be priced slightly higher than those offered by some competitors, customers can expect exceptional value for money. The company's commitment to using premium ingredients, traditional curing techniques, and their attention to detail in every aspect of production justify the higher price point. The outstanding quality, taste, and presentation of their products make them worth the investment for those seeking an indulgent and unforgettable culinary experience.

Customer Service

Dukeshill Ham's customer service is highly regarded. Their knowledgeable and friendly staff are always ready to assist customers with any inquiries or concerns. The company offers multiple communication channels, including email, phone, and a live chat feature on their website. Prompt responses and efficient resolutions contribute to a positive customer service experience.

Product Quality and Selection

Dukeshill Ham prides itself on sourcing the finest ingredients for their products. All hams and specialty meats are carefully selected from reputable suppliers, ensuring exceptional quality. Traditional curing methods, often passed down through generations, ensure a unique and authentic taste that sets their products apart. The company offers a wide range of ham, bacon, sausages, and other specialty products to cater to various tastes and dietary preferences.

Website Usability

The Dukeshill Ham website provides a seamless browsing experience. With a clean and intuitive design, customers can easily navigate through product categories and find detailed product descriptions. The site is optimized for both desktop and mobile devices, offering a consistent user experience across platforms. The search functionality allows users to quickly locate specific products, while filtering options help narrow down choices based on specific preferences.

Returns and Exchanges

Dukeshill Ham understands that customer satisfaction is paramount. They have a flexible returns policy and are committed to resolving any issues promptly. If a customer is not completely satisfied with their purchase, they can contact customer service to arrange a return or exchange. The company strives to make the process as smooth as possible, ensuring customer happiness every step of the way.

Promotions and Discounts

Dukeshill Ham occasionally offers promotions and discounts on their products. These special offers provide customers with an opportunity to try their premium range at a more affordable price. Customers can keep an eye on the website or sign up for their newsletter to receive notifications about upcoming deals and promotions.

Reputation

Dukeshill Ham has built a strong reputation over the years, earning the trust and loyalty of customers. Their commitment to quality, traditional methods, and exceptional customer service has been recognized and praised by both food enthusiasts and culinary experts. Positive reviews and testimonials highlight the company's dedication to providing an outstanding gastronomic experience.

Payment Options

Dukeshillham.co.uk offers a variety of payment options to cater to customer preferences. These include major credit and debit cards, such as Visa and Mastercard. The website ensures secure transactions by utilizing industry-standard encryption protocols, giving customers peace of mind when making online purchases.

Loyalty Programs

Dukeshill Ham values their loyal customers. While they do not currently offer a formal loyalty program, they provide personalized customer service and occasional exclusive offers to express their gratitude for continued support. Customers can also sign up for the company's newsletter to stay updated on new products and special promotions.

Customer Reviews

Customers' reviews of Dukeshill Ham are overwhelmingly positive. The quality of their meats, prompt delivery, and exceptional customer service are frequently praised. Customers often mention the memorable taste experience and the attention to detail given to packaging and presentation. These reviews reflect the company's commitment to consistently delivering excellent products and services.

Community Involvement

Dukeshill Ham actively engages with its community, supporting local suppliers and actively participating in food-related events. The company's dedication to British heritage is evident in their sourcing practices and involvement in promoting traditional British cuisine. This commitment to community involvement further strengthens their reputation as a trustworthy and socially responsible brand.

Shipping and Costs

Dukeshillham.co.uk offers reliable and efficient shipping services. They aim to dispatch orders as quickly as possible to ensure freshness upon delivery. Shipping costs are transparently displayed during the checkout process, and customers are provided with multiple delivery options to choose from. While international shipping options are somewhat limited, UK-based customers can expect timely and reasonably priced deliveries. Dukeshill Ham sets the bar high in the world of premium hams and specialty meats. With their exceptional product quality, dedication to British heritage, and commitment to customer satisfaction, they have established themselves as a trusted and desirable source for gourmet food enthusiasts. Whether for a special occasion or to simply indulge in the finest flavors, Dukeshillham.co.uk is a true haven for meat connoisseurs.