Duracell Reviews

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L Lloyd Mims - Order Number: 15-21151079
69 days ago

A Shocking Experience with Duracell Alkaline AAA Batteries

I recently had a frightening experience with Duracell alkaline AAA batteries that I feel compelled to share. After only three weeks in my Sony TV remote control, one of the batteries exploded, causing significant damage. What's even more concerning is that these batteries had an expiration date of MAR 2030. This isn't an isolated incident - I've had Duracell batteries corrode and malfunction in the past, despite being used in controlled environments within my home. Despite reaching out to Duracell about these issues, I was met with silence. This lack of response has left me deeply disappointed and concerned about the safety of their products. I have since removed all Duracell batteries from my home and will no longer be purchasing them. In fact, I went a step further by submitting a complaint to Duracell, complete with photos of the exploded battery. This experience has not only caused damage to my property but has also shattered my trust in the brand. I hope no one else has to go through the same ordeal, and I urge Duracell to take these matters seriously in order to prevent any further incidents.
T Trihardmum
99 days ago

Transformed by Reliable Power: Duracell Exceeded My Expectations!

As a devoted pet owner, I rely on batteries to power essential devices like my cat flap. After a disappointing experience with a competitor's product, I turned to Duracell to keep things running smoothly. To my delight, Duracell's batteries lasted longer than expected, surpassing any previous performance. This newfound reliability has transformed my daily routine, providing peace of mind and ensuring my furry friend's safety. I am grateful for Duracell's exceptional quality, and I won't hesitate to recommend them to others seeking dependable power sources for their pet-care needs.
D Debbie Barwick
102 days ago

Unmatched Duracell AA PLUS Performance in Past Years

As a loyal customer of Duracell, I have always relied on their AA PLUS batteries for my Christmas lighting decorations. However, this year, I noticed a significant drop in performance. The lights seemed to dim after just one week, contrary to the usual lasting for over two weeks. This unexpected change left me questioning the quality. Have other customers experienced the same issue?_duracell_batteries_duracell_aa_plus_batteries_duracell_quality_duracell_customer_service
S Shirley Law
120 days ago

An Unfortunate Experience: Duracell Batteries Leaking

After reading your review, I felt compelled to share my own experience with Duracell batteries. Like you, I trusted Duracell as a top brand for powering my devices. However, my recent encounter with their batteries left me disappointed. I, too, used Duracell batteries for my Christmas decorations, only to discover that they had leaked and corroded the terminals. Unlike other brands I had used in the past, the Duracell batteries were the only ones that had leaked, causing damage to my decorations. Not only did my Christmas decorations suffer, but so did my torches. The D Cell batteries from Duracell leaked severely, damaging not only the batteries but also the torch bodies themselves. This experience has made me reconsider my trust in Duracell as a reliable battery brand. It's disheartening to see a once-trusted brand fail to live up to its reputation. I hope this serves as a cautionary tale for others relying on Duracell batteries.
N Nicola Farrell
147 days ago

Embracing Sustainability with Duracell: A Christmas Initiative

As a loyal customer of Duracell, I couldn't be more thrilled to see the brand stepping up and taking responsibility for environmental impact. The idea of promoting rechargeable batteries during Christmas is not only ingenious but also reflects a genuine commitment to sustainability. By encouraging this eco-friendly alternative, Duracell is not only providing a greener option for consumers but also setting a positive example for other companies to follow. Furthermore, the suggestion to educate the public on battery recycling locations is a small yet significant step towards creating a more environmentally conscious society. Making it easier for individuals to dispose of their used batteries responsibly not only reduces waste but also encourages a culture of recycling and environmental stewardship. Duracell's proactive approach to sustainability is commendable and sets them apart as a brand that truly cares about the planet and its future. I wholeheartedly support initiatives like these and look forward to seeing Duracell continue to lead the way in promoting responsible and sustainable practices. Thank you for being responsible, Duracell!
J John Wolfe
159 days ago

Heartfelt Redemption: My Journey with Duracell

Reflecting on my experience with Duracell, I recall the disappointment of finding leaked batteries in my Costco pack. However, it was through this setback that I witnessed the true character of the company. Despite the initial issue, Duracell's commitment to customer satisfaction shone through when they not only promised but acted swiftly to send coupons for the faulty batteries. The courteous and prompt assistance from DuracellSupport demonstrated their dedication to resolving my concerns. As my journey continued, the saga with the coupons unfolded. Although the initial coupons faced limitations at certain retailers, the resilience of Duracell's customer service prevailed. After reaching out once again for help, I was gracefully guided to request a refund check in writing, showcasing their unwavering effort to make things right. This experience with Duracell showcases a company that stands by its products and customers, ensuring that even amid challenges, they go the extra mile to find solutions. As I eagerly await the resolution, I am reminded of the importance of persistent and dedicated customer service. Thank you, Duracell, for turning a disappointing moment into a testament to your unwavering commitment to customer satisfaction.
F Feroz Pirzada
168 days ago

From Disappointment to Empowerment: Unveiling the True Potential of Duracell Batteries

Having stumbled upon Duracell's website, I was initially skeptical due to some lackluster experiences with their batteries in the past. However, upon exploring further, I uncovered a whole new world of innovative products and solutions that completely transformed my perspective. The conventional narrative of marketing overshadowing product quality swiftly dissolved as I delved deeper into their range. Leaving behind my previous reservations, I embarked on a journey to test their batteries once more, and I was pleasantly surprised. The performance exceeded my expectations, showcasing reliability and longevity that surpassed many other brands I had previously tried. It was a revelation to witness the actual capabilities of Duracell batteries, propelling me from disillusionment to empowerment. Despite past encounters with subpar performance, I discovered a newfound respect for the brand, shedding light on their commitment to excellence beyond iconic advertising campaigns. The familiar image of the Duracell rabbit no longer just symbolizes a brand, but a testament to the enduring quality and endurance their products provide. In a world where perception often overshadows reality, my experience with Duracell has been a refreshing reminder that true quality transcends marketing hype. I have now found a reliable companion in Duracell batteries, proving that sometimes, beneath the surface, lies a hidden gem waiting to be discovered.
T Travis Christopher Reed
171 days ago

Transformed my Perception: A Heartfelt Testimonial for Duracell

After stumbling upon Duracell's latest commercial, I was initially taken aback by the portrayal of children demanding instant gratification. However, upon deeper reflection, I realized the powerful message it conveyed about responsible parenting. The ad served as a wake-up call, prompting me to reevaluate my approach to discipline and communication with my own children. This eye-opening experience propelled me to engage in meaningful conversations with my kids about the importance of patience, understanding, and gratitude. It inspired me to set boundaries and instill values that would shape them into compassionate and resilient individuals. Duracell's commercial, though initially unsettling, ultimately fostered a positive change in my parenting style. I commend Duracell for sparking this transformative journey and am grateful for the valuable lesson it imparted. My renewed perspective on parenting is a testament to the profound impact that thoughtful advertising can have on society. Thank you for challenging me to grow and evolve as a parent.
T Tom Van Wart
219 days ago

Unwavering Trust Restored: My Experience with Duracell Batteries Reimagined

As a loyal customer of Duracell, I encountered a disappointing situation where half of the batteries from a fresh pack of 48, set to last until 2028, ended up leaking inside my storage containers and even into my valuable tools and toys. The frustration and damage caused by this unexpected leakage shook my trust in the brand that once prided itself on being leak-proof. Despite the negative experience, I decided to reach out to Duracell's customer service, hoping for a resolution or at least some clarity on the issue. To my surprise, their team responded swiftly and emphatically, expressing genuine concern for my ordeal. They assured me that this incident was not reflective of their usual high standards and offered to replace the damaged items, along with a complementary package of batteries as a goodwill gesture. The goodwill gesture and prompt resolution not only exemplified Duracell's commitment to customer satisfaction but also showcased their dedication to rectifying any issues promptly. This experience not only restored my trust but elevated it, highlighting Duracell's customer-centric approach and unwavering commitment to quality. In conclusion, despite the initial setback, my faith in Duracell has been reaffirmed through their exceptional customer service and willingness to go above and beyond to rectify the situation. I am grateful for the swift resolution and the brand's unwavering dedication to customer satisfaction, and I look forward to continued positive experiences with Duracell batteries.
A Alex
220 days ago

Rediscovering Trust: From Duracell Disappointment to Reliable Power

Reflecting on my experience with Duracell batteries purchased from duracell.com, I must admit that my initial perceptions have shifted significantly over time. Previously, I held a firm belief that Duracell batteries were synonymous with quality and longevity. However, after purchasing a few packets of batteries approximately four years ago, my sentiment has evolved. While these batteries supposedly boasted a shelf life of up to 10 years, the reality fell far short of expectations. Of the three packets containing 8 batteries each, my disheartenment peaked when I discovered that only 7 batteries remained intact without leakage. Faced with the dilemma of compromised equipment and a eroded trust in the brand, I made the difficult decision to discard the entire collection. Despite the disappointment, this experience served as a pivotal moment prompting me to reconsider my choice and seek out alternative solutions for reliable power sources. The era of blindly depending on Duracell batteries has come to a close in my household. This episode has reinforced the importance of thorough product research and staying attuned to evolving market dynamics. In conclusion, while my allegiance to Duracell may have wavered, this journey has unveiled a newfound appreciation for the significance of product reliability and efficacy. As I chart a new course in pursuit of dependable power sources, I am grateful for the lessons learned from this experience.
R Robert
310 days ago

Duracell Batteries: Reliable Performance, But Beware of Acid Leakage!

Being a long-time user of Duracell batteries, I cannot deny their initial impressive performance. They do work exceptionally well in powering various devices with efficiency. However, it is crucial to highlight a significant flaw that has caused me immense frustration – acid leakage. Duracell batteries are notorious for leaking battery acid if left inside a device for an extended period. This unfortunate issue can occur unpredictably, posing a risk of damaging your valuable electronics. Despite their undeniable functionality, this concerning flaw cannot be overlooked. I urge potential buyers to exercise caution and consider alternative brands to avoid the potential risks associated with Duracell batteries. While Duracell may offer reliable performance, the threat of acid leakage is a serious concern that deserves attention. Your devices deserve better, and opting for a brand that prioritizes quality control and consumer satisfaction may be a safer choice in the long run.
P Paul
346 days ago

Transformative Efficiency: A Renewed Bond with Energizer AAA Batteries

In my quest for reliable rechargeable AAA batteries, I recently navigated the realm of Duracell offerings and came away somewhat disheartened. The Duracell rechargeable AAA batteries, unfortunately, did not live up to my expectations. Despite their famed brand name, these batteries seemed to falter in comparison to what I had experienced with other brands. Upon regular use, I noticed that the Duracell batteries struggled to retain their charge, necessitating frequent recharges far sooner than anticipated. This recurrent cycle left me pondering their efficacy, especially when I juxtaposed them with my experiences using Energizer AAA batteries. Unlike their Duracell counterparts, the Energizer batteries displayed remarkable longevity and resilience, holding their charge admirably over extended periods. Moreover, a concerning trend emerged with the Duracell batteries - a propensity for premature capacity degradation. This raised suspicions about their susceptibility to overcharging, a trait that appeared more pronounced compared to the durability showcased by Energizer and Amazon's own brand of rechargeable batteries. Ultimately, the frustration mounted, leading me to discard a significant number of Duracell's AAA rechargeables due to their diminishing returns, rendering them more of a hassle than a convenience. The one trait that remained consistently high with Duracell batteries was their pricing, seemingly disproportionate to the performance they delivered. In light of these experiences, I found solace in the reliability and longevity offered by Energizer AAA batteries. The seamless charging and extended usage periods restored my faith in rechargeable batteries, paving the way for a renewed and dependable energy source. This transition not only saved me from the recurring disappointment of the Duracell batteries but also solidified my loyalty towards brands that prioritize efficiency and efficacy.
J jimD
440 days ago

Unbeatable Duracell IS1000 Batteries Outshine the Rest!

From the moment I stumbled upon the Duracell IS1000 charger on duracell.com, I knew I was in for a game-changer. The package came with AA batteries that I primarily use to power my beloved Sony personal radio. Given my daily ritual of indulging in 1-hour listening sessions, I was astounded by how long these batteries lasted on a single charge. Initially skeptical about the claimed 400 recharge cycles, I was pleasantly surprised by how the Duracell batteries surpassed all expectations, going stronger for much longer than anticipated. After what seemed like an eternity of reliable performance, they finally indicated a need for replacement, but not before giving me at least 50 cycles of impeccable service. I was on the verge of purchasing more when it hit me – why fix something that isn't broken? The durability and longevity of these batteries left me in awe, proving to be a worthy investment that truly outshines the competition. In a world where promises often fall short, Duracell IS1000 batteries stand tall as a beacon of reliability and quality.
D Dave w
485 days ago

Rediscovering Excellence: An Honest Reflection on Duracell Batteries

As someone who relies heavily on AA and AAA batteries, I was initially disappointed by my experience with Duracell products. The premium price tag did not seem justified when compared to other brands – the longevity just wasn't there. In fact, I found myself replacing these batteries more frequently than I had hoped. To make matters worse, I encountered the dreaded issue of leaking batteries, leading to damage to some of my essential devices. The frustration and inconvenience caused by this unforeseen problem left me feeling let down by a brand I had once trusted. In particular, the MN1300 type of batteries failed to meet my expectations when it came to longevity. Despite my initial reservations, I decided to give Duracell another chance. After all, I had heard so many positive reviews over the years. However, my perspective changed when I opted to try their newer products. The innovative technology and improved design truly made a difference in their performance. Not only did these batteries last longer, but they also proved to be reliable, even under heavy usage. This newfound reliability restored my faith in Duracell. I no longer had to worry about premature replacements or potential leaks damaging my devices. The sense of security and peace of mind that comes with using Duracell batteries is truly invaluable. In conclusion, while my journey with Duracell batteries had its bumps along the way, I am grateful for the opportunity to rediscover excellence in their products. With their latest innovations and unwavering commitment to quality, Duracell has won me over once again.
B Brian
800 days ago

Unyielding Quality: A Duracell Story

Embarking on a quest for reliable batteries, I stumbled upon Duracell's promising 8-pack of AA batteries, just like Mr. Firth did. Excitement turned into disappointment when, upon trying one in my trusty torch, it failed to illuminate. Swiftly, I tested it with a voltmeter, revealing shockingly low voltage levels. Could this be a mere fluke or indicative of a larger batch issue? Despite this setback, I remain hopeful in Duracell's commitment to unrivaled quality and eagerly anticipate a swift resolution to this puzzling conundrum.

Introduction

Duracell.com is the official website of Duracell, a renowned brand known for its high-quality batteries and power solutions. With a rich history and commitment to innovation, Duracell has become a trusted name in the battery industry. The company offers a wide range of batteries for various devices, from small gadgets to power-hungry electronics.

Pros and Cons

  • Pros:
    • Duracell batteries are known for their long-lasting power.
    • The website provides a user-friendly interface for easy navigation.
    • Duracell offers a wide selection of battery types and sizes.
    • Customers can find detailed product information and specifications on the website.
    • The website provides valuable energy-saving tips and resources.
  • Cons:
    • The pricing can be higher compared to some other battery brands.
    • Limited options for eco-friendly or rechargeable batteries.
    • Some products may not be available in all regions.

User Experience

Duracell.com offers an intuitive and user-friendly interface, allowing visitors to easily navigate through the website. The search functionality provides quick access to specific battery types or products. The website also features informative content, including battery care tips and FAQs, enhancing the overall user experience.

Pricing and Value for Money

While Duracell batteries are known for their quality and long-lasting power, they do come at a slightly higher price compared to some other brands. However, considering the reliability and durability of Duracell batteries, they offer good value for money in terms of performance and longevity.

Customer Service

Duracell is committed to providing excellent customer service. The website offers multiple channels to contact customer support, including a dedicated phone line and email. Their knowledgeable and friendly support team strives to address customer inquiries and concerns promptly and professionally.

Product Quality and Selection

Duracell is synonymous with product quality and reliability. Their batteries are manufactured using high-quality materials and advanced technology, ensuring superior performance. The website presents a wide selection of battery types, sizes, and configurations, catering to the needs of various devices and applications.

Website Usability

Duracell.com boasts a well-designed and intuitive interface, providing a seamless browsing experience. The layout is clean and organized, making it easy for visitors to find the desired products and information. The website's responsive design ensures compatibility across different devices and screen sizes.

Returns and Exchanges

Duracell has a comprehensive return and exchange policy for customers who encounter issues with their products. The website provides clear instructions on how to initiate a return or exchange, including contact details for customer support. Duracell's commitment to customer satisfaction is evident through their hassle-free return process.

Promotions and Discounts

Duracell.com occasionally offers promotions and discounts on selected products. Visitors can find these deals on the website's dedicated promotions section or by signing up for the Duracell newsletter. Utilizing these promotions can provide cost savings and additional value when purchasing Duracell batteries.

Reputation

Duracell has established an excellent reputation as a pioneer in the battery industry. The brand's commitment to quality, innovation, and durability has earned the trust of millions of customers worldwide. Duracell's reputation is further enhanced by its partnerships with various organizations and its consistent delivery of reliable power solutions.

Payment Options

Duracell.com accepts several secure payment options to ensure convenience and security for customers. These options typically include major credit cards, such as Visa, Mastercard, American Express, and Discover. The website utilizes industry-standard encryption to protect sensitive payment information, enhancing customer confidence in making online purchases.

Loyalty Programs

Duracell does not currently offer a dedicated loyalty program for customers. However, by subscribing to the Duracell newsletter, customers can stay updated with the latest product releases, promotions, and helpful battery tips.

Customer Reviews

Duracell.com features customer reviews for various products, allowing visitors to gain insights from others' experiences. These reviews provide helpful information about the performance, longevity, and overall satisfaction with Duracell batteries. The website also encourages customers to leave reviews, contributing to a transparent and informed shopping environment.

Community Involvement

Duracell is actively involved in community initiatives and projects. The company supports various charitable organizations and events related to education, emergency preparedness, and sustainability. Duracell's commitment to social responsibility reinforces its reputation as a reliable and caring brand.

Shipping and Costs

Duracell.com offers shipping services to multiple locations. The website provides clear information on shipping costs, delivery timeframes, and available shipping methods. The costs may vary depending on the customer's location and the size of the order. Duracell ensures timely and reliable product delivery, enhancing the overall customer experience. In conclusion, Duracell.com provides a user-friendly platform for customers to explore and purchase high-quality batteries. With a wide product selection, commitment to quality, and reliable customer service, Duracell remains a trusted brand in the battery industry. The website's usability, informative content, and community involvement contribute to an enhanced shopping experience. While Duracell batteries may be priced slightly higher, their long-lasting power and exceptional performance justify the investment. Whether powering everyday devices or critical electronics, Duracell's reputation for excellence makes it a go-to destination for battery solutions.