Users Voice for Dx

92% users rated Terrible
1% users rated Poor
0% users rated Average
0% users rated Very Good
6% users rated Excellent
Pie Chart Review Representation for Dx
Dx Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Jul 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 1.5 3.8 4.5 4.1 5 2.2
Oct 2022 1.4 4 3.6 3.9 1 1.4
Nov 2022 1.3 3.3 4.4 4.1 5 1.1
Dec 2022 5 5 5 5 5 5
Mar 2023 1.5 2.7 4.1 3 2 1.3
Line Chart for Rating of peer stores

dx.com

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dhgate.com

Detailed Dx Review by

Introduction

DX.com, also known as DealExtreme, is a renowned online retailer that supplies a broad range of products, including electronics, gadgets, toys, fashion accessories, home goods, and much more. Appealing to a global customer base, DX.com is known for offering low prices, free worldwide shipping, and an unbeatable rewards program. The site serves as a one-stop-shop for all your shopping needs, offering an enormous range of products from various manufacturers.

Pros and Cons

Pros:
  • Wide range of products at affordable prices
  • Free shipping worldwide with tracking numbers
  • Loyalty program that rewards its customers
  • Excellent customer service
Cons:
  • Delivery time can vary widely, depending on the location
  • Product quality can vary between manufacturers

User Experience

The DX.com website boasts a straightforward layout that enables easy, error-free navigation. It's easy to locate the products you need or scan entire categories. The website also provides excellent filtering, sorting, and search options, allowing you to find precisely what you're looking for in no time. Moreover, customers indicate that the site is exceptionally fast, which means that you'll spend very little time waiting for pages to load.

Pricing and Value for Money

If you favor ridiculously low prices, then DX.com is the perfect platform for you. You will find unbeatable prices for products of all sorts, ranging from electronic gadgets to home goods. Additionally, the website provides regular flash and clearance discounts and promotions, allowing you to save even more on your shopping. DX.com supplies excellent value for money, with many customers saying that they received more than what they bargained for.

Alternatives

While many online retailers provide similar products, DX.com stands out as one of the best in its category due to its unparalleled pricing, free shipping worldwide, and a rewards program. Some alternatives to DX.com include Banggood, Aliexpress, and Gearbest.

Customer Service

The customer service at DX.com is excellent, with numerous customer reviews indicating satisfaction. You can communicate with the company through an email contact form, live chat, or phone. Additionally, they provide an extensive set of FAQs and guides to help customers troubleshoot issues.

Product Quality and Selection

DX.com has a massive selection of products that cater to various customer needs, whether you're searching for home goods or electronic gadgets. The site also carries many reputable brands, ensuring that the products are of high quality. Customers indicate that the product quality can sometimes differ depending on the manufacturer, so it is essential to read other customer reviews before purchasing.

Website Usability

The DX.com website is user-friendly, straightforward, and easy to use. The site is also fast and responsive, with high-quality images and detailed information about products.

Returns and Exchanges

DX.com has a fair return and exchange policy. If you're not content with your purchase, you can return it within 30 days for an exchange or refund. They provide a return address in China, and the customer covers the shipping cost.

Promotions and Discounts

Throughout the year, DX.com provides various promotions and discounts, such as flash sales, clearance sales, and anniversary sales; keep an eye out for these.

Reputation

DX.com has a sound reputation among its customers. The e-commerce platform caters to a worldwide customer base and has garnered a loyal fanbase over the years. Customers find the website to be reliable, trustworthy, and safe.

Payment Options

DX.com provides a range of payment options, including PayPal, credit card, and direct bank transfers.

Loyalty Programs

DX.com provides an unbeatable rewards program. When you make a purchase, you receive points, which you can redeem for discounts on future purchases. Additionally, the e-commerce platform provides an affiliate program that rewards you for referring others to DX.com.

Customer Reviews

Customer reviews are essential for making informed purchasing decisions. DX.com allows customers to leave reviews for all their products, which means that you can read about what others thought of the product before making your purchase.

Community Involvement

DX.com has an active and lively community forum where customers can connect, share, and discuss various matters. They also have an extensive range of comments and ratings on their products.

Shipping and Costs

DX.com proudly offers free shipping worldwide, with tracking numbers for all orders. Delivery times vary depending on location, but some customers report receiving their orders within a week. There are no additional costs, such as handling, for orders. However, customers should be aware that they may be subject to additional customs duties, taxes, and fees on some orders.

Dx Recent User Reviews

User Rating

5 stars

26

1 stars

381

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Reviewer Name: mark rose

Review Submission Date: 2022-12-10

Review Title: Only gave 1 star because zero isn’t an…
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Review Description: Only gave 1 star because zero isn’t an option. They set a time window of 1105-1300. Then said they turned up at 1025 and couldn’t deliver. I have a video doorbell which shows this to be a total lie. Nobody turned up at 1025 at all. Now rescheduled for some time between 9am and 5pm on Monday! So I’m expected to stay in all day for them to not turn up again and lie about another attempted delivery.

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Reviewer Name: Donna Good

Review Submission Date: 2022-12-10

Review Title: I received a delivery with DX yesterday…
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Review Description: I received a delivery with DX yesterday for my kettle bell weights. The gentleman was really friendly and polite whilst being professional. He definitely looked like he enjoyed his job. Some delivery people for other companies don't always look like they want to be there and you are an inconvenience to their day lol! Credit where its due :)

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Reviewer Name: .kerry edwards

Review Submission Date: 2022-12-10

Review Title: poor company
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Review Description: Not received my parcel came to my home wednesday 7/12 when i was at work left card saying they took it back as a signature was required changed my delivery option to work supposed to be delivered on the 8th and again on the 9th Not turned up and no response to my e mail poor poor shoddy outfit should be held accountable for thier actions

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Reviewer Name: Martin

Review Submission Date: 2022-12-09

Review Title: delivery failed to turn up
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Review Description: delivery failed to turn up, they then lie to say they tried to deliver at 8pm, they then don't bother trying to deliver next day (Friday). Then to add insult to injury they say that you requested redelivery on Monday. Completely useless lying company.

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Reviewer Name: Timea

Review Submission Date: 2022-12-09

Review Title: The worst delivery company I dealt…
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Review Description: The worst delivery company I dealt with. Bought an electric scooter was a issue at the original delivery tome, then I had to send it back , also a nightmare at the collection and finally bringing back the scooter to me was another absolute nightmare. And the driver himself commented that they don’t handle their return parcels with care at their depo!

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Reviewer Name: Susan Ford

Review Submission Date: 2022-12-09

Review Title: I would give zero
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Review Description: I would give zero , but can’t ! I had a text at 8.17am to say my goods would arrive that day between 9.00am and 6.00pm , well I was already at work. Spoke to the driver , he was surly, defensive and unapologetic ‘ it’s not my problem’.

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Reviewer Name: Andrea Smedley

Review Submission Date: 2022-12-08

Review Title: Appalling, don't take any care of parcels or respond to issues
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Review Description: The delivery man literally dropped a very heavy parcel from his shoulder onto a stone floor. I opened my door just in time to watch him do it. Contents were smashed. Messaged DX Express via their web 'contact us' form 10 days ago. They haven't even had the courtesy to respond with an apology. Disgusted with them.

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Reviewer Name: Alex Spencer

Review Submission Date: 2022-12-08

Review Title: Never again
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Review Description: This is the second time that this courier claimed to have tried to deliver my packages when i was waiting for it all day long. What a waste of my time. Useless courier, won’t recommend or support any company that uses them.

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Reviewer Name: Marc

Review Submission Date: 2022-12-07

Review Title: Informed that parcel would be delivered…
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Review Description: Informed that parcel would be delivered at a certain time .This delivery was unexpected so I changed my plans and they didn’t deliver .The only option that I had was an email which they will take upto six hours to deal with my enquiry.Absolute waste of my time

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Reviewer Name: IAN GEORGE WHITE

Review Submission Date: 2022-12-07

Review Title: After reading reviews from others I was…
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Review Description: After reading reviews from others I was prepared for the worst, how wrong I was. Email in the morning saying parcel would be here between 10 02 and12 02 hrs. At 10 05 hrs George the delivery driver delivered my parcel in good order.