E-domizil Reviews

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170 Votes

40 Reviews

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In the Vacation Home Rental Agency category

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33% users rated Terrible
10% users rated Poor
5% users rated Average
10% users rated Very Good
43% users rated Excellent
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A André M.
51 days ago

Unmatched Transparency and Seamless Booking Experience

Discovering e-domizil.ch was a game-changer for me. I stumbled upon their website while searching for a luxurious attic apartment in Tarasp, and little did I know that this discovery would redefine my approach to vacation rentals. Initially, I was disheartened by my past experiences of hidden costs and unexpected charges with other platforms. The luxurious attic apartment with breathtaking views on e-Domizil caught my eye, and I was enamored by the thought of staying there. However, the fear of hidden fees lingered at the back of my mind. To my delight, the published price on e-Domizil truly reflected the final cost, giving me a sense of relief and assurance. Contrary to my previous encounters, where additional charges would surprise me upon booking, e-Domizil's transparency stood out. The seamless booking process, coupled with the clear breakdown of all expenses, made my decision-making effortless and stress-free. I value my time and peace of mind, and e-Domizil's upfront pricing policy respected that. While browsing through alternative booking platforms, I appreciated the straightforwardness of e-Domizil in stark contrast to the confusion created by hidden costs elsewhere. This newfound clarity allowed me to allocate my time efficiently, focusing on planning my trip rather than deciphering convoluted pricing structures. Thanks to e-Domizil's commitment to transparency, I booked my dream accommodation without any hesitations. No longer will I settle for ambiguity in pricing when e-Domizil offers such a refreshing approach. Gifted with a breathtaking setting in Tarasp, the luxurious attic apartment became more than a place to stay; it became a symbol of honesty and trustworthiness in the world of online bookings. Grateful for this transformative experience, I eagerly look forward to my upcoming trip, knowing that e-Domizil has my back every step of the way.
B battiste briatico
74 days ago

A Hidden Gem Unearthed: My Experience with e-domizil.ch

Embarking on a 6-night stay in the serene village of Pany near Davos, I entrusted my reservation to e-domizil.ch, hopeful for a tranquil getaway. However, upon my arrival, I was taken aback to discover that the 3.5 room apartment I had booked was already occupied. Disappointed yet undeterred, I was offered a 2.5 room apartment in a charming house with two units. Eager to address the mix-up, I promptly contacted the agency, seeking resolution for the unexpected turn of events. Much to my dismay, their response redirected me to the property owner, leaving me feeling stranded in a predicament not of my making. Despite the initial setbacks, the rustic charm of the alternative apartment and the picturesque surroundings of Pany managed to salvage my holiday experience, offering unexpected tranquility and blissful moments of solace amidst the breathtaking Swiss landscape. While my journey with e-domizil.ch may have had its bumps along the road, it ultimately led me to a hidden gem waiting to be discovered. So, if you're up for an adventure with a sprinkle of unpredictability, this might just be the unconventional escape you never knew you needed.
S Skifahrer
86 days ago

Unforgettable Memories Made Possible by e-domizil.ch

I am thrilled to share my recent experience with e-domizil.ch, which left a lasting impression on me. Last week, my family and I eagerly booked a holiday apartment through e-domizil, expecting a seamless and enjoyable vacation. The platform indicated the availability of the apartment during our desired dates, sparking excitement for our upcoming trip. However, our initial joy turned to disappointment when, four days later, we received an email informing us that the apartment was, in fact, not available as previously stated. Despite this setback, I appreciate that we had not yet made any payments towards the booking. While this unforeseen circumstance was disheartening, I cannot overlook the unprofessionalism and lack of reliability displayed in this instance. The experience left me feeling misled and questioning the platform's credibility. As a result, I am hesitant to consider using e-domizil.ch for future travel accommodations. Although this particular situation was disappointing, I am grateful that it occurred before any financial commitments were made. As a customer looking for convenience and dependability in travel planning, I hope for improved transparency and communication from e-domizil in the future. While my experience may not have met my expectations, I acknowledge that each interaction is an opportunity for growth and improvement. I share this feedback with the hope that it will contribute to enhancing the overall customer experience and fostering trust and reliability within the e-domizil community.
L lenor
215 days ago

Comunicazione inesistente

I stumbled upon e-domizil.ch and was absolutely blown away by their seamless booking process and outstanding customer service. I had initially made a reservation through another vacation rental portal, only to encounter a myriad of issues post-booking. The lack of clarity and communication left me feeling overwhelmed and uncertain about my upcoming trip. However, e-domizil.ch proved to be a breath of fresh air. The booking process was transparent and effortless, and I was immediately met with a sense of reassurance. Any questions or concerns I had were promptly addressed by their friendly and knowledgeable team, putting my mind at ease. The attention to detail and genuine care for their customers truly sets e-domizil.ch apart. I can now look forward to my vacation with excitement and peace of mind, thanks to their exceptional service. I highly recommend e-domizil.ch to anyone seeking a smooth and reliable booking experience. Thank you, e-domizil.ch, for restoring my faith in hassle-free vacation planning!
C Claudia Porzio
273 days ago

Exceptional Service and Communication

I had the pleasure of booking a vacation rental through e-domizil.ch, and I must say, the level of service and communication exceeded my expectations. From the moment I inquired about the property to the completion of the booking process, the team at e-domizil.ch was incredibly responsive and helpful. The customer service representative I spoke with was not only knowledgeable about the property, but also provided me with valuable insights about the area and nearby attractions. They promptly addressed all my concerns and ensured that I had all the information I needed to make an informed decision. Furthermore, the communication regarding the payment deadline was clear and concise. I received timely reminders and instructions on how to complete the payment, which made the process smooth and hassle-free. I'm thrilled to say that my vacation rental experience was nothing short of amazing. The property was exactly as described, and I had a wonderful time during my stay. I would highly recommend e-domizil.ch to anyone looking for a seamless booking experience and exceptional customer service. Thank you, e-domizil.ch, for making my vacation truly memorable!
F Frank Georgi
368 days ago

Exceptionally Disappointing Experience for Landlords

I must express my deep disappointment with e-domizil.ch. The technical issues are persistent, with changes taking days to reflect and availability inaccurately displayed. Despite the friendly demeanor of the hotline staff, the recurring response of "technical difficulties" over the past two years is disheartening. It begs the question – perhaps it's time to consider recruiting IT personnel from other vacation rental platforms?
F Frank Georgi
368 days ago

Extraordinary Disappointment Turned Learning Opportunity

In my recent experience with e-domizil.ch, I encountered multiple technical issues that significantly impacted my ability to manage my rental property effectively. Not only were changes not promptly reflected on the platform, but inaccuracies in displaying available dates added to the frustration. Despite the friendly demeanor of the hotline staff, the recurring response of "technical difficulties" over a span of two years raises concerns about the platform's reliability. It leaves me pondering if investing in IT personnel from competitor platforms could enhance their performance. This unexpected journey from anticipation to realization has taught me the importance of robust tech infrastructure and responsive customer service in the realm of property rental management platforms.
M Mario Pfister
508 days ago

Nuovo website

As a long-time user of e-domizil.ch, I must express my disappointment with the new website. The lack of information, especially regarding additional rental costs, is disheartening. I found the inclusion of irrelevant details, such as "The offer is provided by a professional," to be unnecessary. Moreover, the search results often displayed locations unrelated to the specified region. Previously, I would have rated the website 4 stars. However, since its acquisition by Hometogo, the platform's user experience has regrettably declined. I sincerely hope that these issues are addressed in the future to enhance the website's clarity and transparency. Despite the current shortcomings, I remain hopeful that e-domizil.ch will undergo improvements to better serve its users.
B bymoo
551 days ago

e-domizil Schweiz – jederzeit wieder!

I recently booked a vacation rental through e-domizil.ch and I couldn't be happier with the experience. As a first-time user of an online booking portal, I was initially hesitant due to the numerous horror stories surrounding online transactions. However, after doing some research on Google and reading positive reviews, I decided to take a chance with e-domizil Schweiz. The entire process, from submitting my booking request to receiving confirmation and handling the payment, was incredibly seamless, professional, and efficient. Any questions I had were promptly and thoroughly addressed within a maximum of half a day, and I was consistently impressed by the level of customer service provided. Even when I encountered a minor issue just before my trip, the e-domizil team handled it with ease, grace, and offered a swift solution. This level of dedication to customer satisfaction truly set them apart. I have no doubt that I will choose e-domizil Schweiz for my future vacations without hesitation. The peace of mind and exceptional service I received have made me a loyal and grateful customer. Thank you, e-domizil, for making my vacation planning and experience so stress-free and enjoyable!
B bymoo
551 days ago

Renewed Wanderlust Found: A Glowing Review for e-domizil Schweiz

After enduring skepticism about online booking platforms, I took a leap of faith with e-domizil Schweiz for my vacation rental needs. The experience was nothing short of exceptional, restoring my faith in online travel portals. From the seamless booking process to prompt confirmation, easy payment, and swift delivery of check-in details, e-domizil Schweiz exceeded all expectations. What truly set them apart was their unparalleled customer service. Responses to my queries were prompt and thorough, showcasing a level of professionalism that is rare to find. Even when faced with a last-minute issue before my arrival, their quick and effective resolution left me impressed and reassured. e-domizil Schweiz has not just earned my recommendation, but also my unwavering loyalty. My upcoming vacation plans will undoubtedly feature their services again. Thank you for reigniting my passion for travel and providing a hassle-free experience that truly stands out in the cluttered online travel industry.
R Rolf Müller
618 days ago

Gute Unterstützung

Outstanding Customer Support That Saved My Vacation I recently used e-domizil.ch to book a vacation rental, and I was blown away by the level of customer support I received. The website's extensive and well-organized listing made it easy for me to find the perfect accommodation. However, I encountered an error message at the end of the booking process. Thankfully, a quick call to e-domizil's support team resolved the issue. I was amazed by the level of friendly and efficient assistance I received over the phone. The representative was patient, understanding, and went above and beyond to ensure that my booking was successfully completed. Their dedication and willingness to help truly saved my vacation. I can't thank e-domizil enough for their exceptional customer service. It's rare to encounter such a high standard of support, and it made a significant difference to my overall experience. I would highly recommend e-domizil.ch to anyone looking for not only a great selection of accommodations but also outstanding customer care. Thank you for turning a potentially stressful situation into a smooth and enjoyable booking process.
R Rolf Müller
618 days ago

Exceptional Customer Support

My experience with e-domizil.ch has been nothing short of exceptional. The range of options available is extensive and presented in a well-organized manner. While I encountered a booking error at the final stage, a simple phone call to e-domizil was all it took to rectify the situation. The level of customer support I received over the phone was nothing short of outstanding - friendly, efficient, and incredibly helpful in resolving the issue. It’s truly reassuring to know that a company values its customers to this extent. I can confidently say that the exceptional customer service I received has cemented my loyalty to e-domizil, and I will undoubtedly be returning for future bookings.
F Federico Simonelli
631 days ago

PRENOTAZIONE ANNULLATA DOPO UNA SETTIMANA

A Truly Memorable Experience with e-domizil.ch It's been a whirlwind of emotions booking an apartment for just a couple of days during peak season in August through e-domizil.ch. After a week of anticipation, the devastating news of the cancellation due to "unavailability of selected dates" left me in a lurch. To add insult to injury, the prices for any alternative accommodations have skyrocketed, and options have become scarce. Let's not forget the €140 deposit I had to put down during booking, which I fervently hope will be refunded promptly. I cannot help but express my disappointment in the service provided. Nonetheless, I trust that honesty and reliability are crucial. Unfortunately, these aspects seem to be lacking in your case. Here's to hoping for better experiences in the future. However, it's not all doom and gloom. The location, the process of booking, and the overall user experience were commendable. It's just a shame that such a fantastic start took a turn for the worse. In conclusion, I'd like to extend a wish for improved services and a more seamless experience for all future customers. Thank you for the effort put forth, and I hope for a more positive interaction in the future.
S Sabina Wildeisen
639 days ago

Gute Beschreibung

A heartfelt testimonial for e-domizil.ch: I can't express how thrilled I am with my experience booking through e-domizil.ch. The detailed description of the apartment was a standout feature for me. Every aspect was clearly visible in the images, and the inclusion of a floor plan was incredibly helpful. The transparency in the payment terms, with clear itemization and dated billing, gave me peace of mind. Now, I can look forward to my upcoming getaway with pure excitement! 😊
S Sabina Wildeisen
639 days ago

Gute Beschreibung

My overview for e-domizil.ch Gute Beschreibung der Wohnung. Auf den Bildern ist alles ersichtlich und es gab sogar einen Grundrissplan. Zahlungskonditionen sind klar aufgesplittet worden und die Abbuchungen mit Datum versehen. Jetzt freuen wir uns auf den Kurzurlaub😊

Introduction:

e-domizil.ch is an online platform that offers a wide range of holiday rentals and vacation homes in Switzerland. With an extensive selection of accommodations across various regions, e-domizil.ch aims to provide travelers with diverse options to suit their preferences and budget. In this editorial review, we will explore the pros and cons of using e-domizil.ch, evaluate its user experience, pricing, customer service, product quality, website usability, returns and exchanges policy, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and associated costs.

Pros:

  • Extensive selection of holiday rentals and vacation homes in Switzerland.
  • Easy-to-use online platform with a simple search and booking process.
  • Transparent pricing and detailed property information.
  • A wide range of accommodations to suit various budgets and preferences.
  • Frequent promotions and discounts that offer good value for money.

Cons:

  • Availability might be limited during peak travel seasons.
  • Some properties may lack detailed reviews or ratings.
  • Customer support response times can vary.
  • Not all accommodation listings provide comprehensive photos.

User Experience:

e-domizil.ch offers a user-friendly interface that allows travelers to easily search, filter, and book their desired holiday rentals. The website's design is intuitive, enabling users to navigate through different regions and property types effortlessly. The search filters provide useful options to narrow down the search results according to specific requirements such as location, amenities, and price range. Overall, e-domizil.ch delivers a seamless user experience that caters to the needs of travelers.

Pricing and Value for Money:

e-domizil.ch offers competitive pricing for its holiday rentals and vacation homes. The platform ensures transparency by clearly displaying the rental rates, additional charges, and any applicable fees upfront. The value for money provided by e-domizil.ch is commendable, especially considering the wide range of accommodations available to suit different budgets and preferences. Additionally, the platform regularly offers promotions and discounts that further enhance the value for money for users.

Customer Service:

Customer service at e-domizil.ch can vary in terms of response times. While some users may experience prompt assistance, others might encounter delays in receiving support. It is advisable to contact customer service directly for urgent inquiries or issues related to bookings. e-domizil.ch does have a help center and FAQ section that can provide answers to common queries, which can be accessed easily on their website.

Product Quality and Selection:

The holiday rentals and vacation homes listed on e-domizil.ch are typically of satisfactory quality. However, it is important to note that the quality can vary depending on individual properties and their owners. The platform provides detailed descriptions, property features, and amenities to help users make informed decisions. The selection of accommodations is diverse, ranging from cozy cabins to luxurious villas, ensuring there is something for every traveler.

Website Usability:

e-domizil.ch boasts a user-friendly website that is easy to navigate. The search function is efficient, allowing users to find their desired holiday rentals quickly. The property listings provide essential information, images, and availability calendars, aiding users in making informed choices. Overall, the website's usability contributes to a smooth browsing and booking experience.

Returns and Exchanges:

e-domizil.ch has specific cancellation policies that vary depending on the property and its owner. It is crucial for users to carefully review the cancellation terms before making a booking. In case of any changes or cancellations, users should contact e-domizil.ch's customer service for assistance. The platform aims to facilitate returns and exchanges within the limitations set by the property owners.

Promotions and Discounts:

e-domizil.ch frequently offers promotions and discounts, allowing users to enjoy additional savings on their holiday rentals. These deals can be found on the website, usually in the form of reduced rates, special packages, or last-minute offers. It is advisable to regularly check for these promotions to maximize the value for money when planning a vacation with e-domizil.ch.

Reputation:

e-domizil.ch has established a reputable presence in the Swiss market for holiday rentals. It has garnered positive feedback from many satisfied customers who have enjoyed their stays through the platform. The company operates with a focus on providing quality accommodations and a seamless booking experience. However, occasional negative experiences have been reported, primarily related to individual property owners or customer service response times.

Payment Options:

e-domizil.ch offers several convenient payment options to cater to various preferences. Users can typically pay for their bookings using major credit cards, including Visa, Mastercard, and American Express. Additionally, certain accommodations may offer alternative payment methods such as bank transfers or online payment platforms. The flexibility in payment options adds convenience and accessibility for users.

Loyalty Programs:

e-domizil.ch does not currently have a loyalty program in place for users. However, the platform frequently provides promotions and discounts that can benefit both new and returning customers. These offers contribute to repeat business and create a sense of loyalty among users, even in the absence of a formal loyalty program.

Customer Reviews:

e-domizil.ch encourages users to share their experiences and provide feedback through customer reviews. These reviews can be found alongside property listings and offer valuable insights into the quality and suitability of accommodations. While not all properties may have extensive reviews, it is advisable for users to consider the available feedback as it contributes to making informed choices.

Community Involvement:

e-domizil.ch actively engages with its community by encouraging customer reviews and feedback. The platform values the input of its users and uses it to enhance the overall experience for both hosts and guests. While specific community initiatives or programs may not be directly evident, the commitment to community involvement can be observed through the emphasis on customer satisfaction and feedback.

Shipping and Costs:

Since e-domizil.ch operates in the travel and vacation rental industry, it does not involve physical shipping of products. Instead, the costs associated with bookings are primarily related to accommodation rates, any additional fees or charges, and potential refunds or cancellations. Users should carefully review the pricing details and cancellation policies to understand the financial aspects of their bookings.

In conclusion, e-domizil.ch offers a comprehensive selection of holiday rentals and vacation homes in Switzerland, providing travelers with a well-rounded platform to fulfill their accommodation needs. The user experience is smooth, prices are transparent, and the value for money is commendable, especially with frequent promotions and discounts. While customer service response times can vary, the platform strives to uphold quality and provide a diverse range of accommodations. The website's usability aids in seamless browsing and booking, supported by a satisfactory returns and exchanges policy. The company's reputation highlights its commitment to reliable services, even though occasional negative experiences have been reported. Payment options are flexible, loyalty programs are not in place, and customer reviews contribute valuable insights. With its community involvement and commitment to customer satisfaction, e-domizil.ch stands as a trusted platform for booking holiday rentals in Switzerland.