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10% users rated Excellent
M
Maxime
Discovering Resilience: My Journey with E-domizil
Embarking on a holiday adventure should evoke excitement, not frustration. Unfortunately, my experience with E-domizil initially left me disheartened. However, true colors shine brightest in the face of challenges, and E-domizil surprised me. After expressing my concerns, they didn't just brush it aside; they acknowledged the missteps and, together, we reached an agreement. While the process wasn't flawless, it showed their commitment to making things right. Receiving a compensation of 80€ might seem inadequate compared to what I encountered—a keyless first night and missing bed linen. Yet, it's not about the amount but the willingness to rectify the situation. Transparency matters, and E-domizil listened. Despite the slight hiccup in the final refund amount, I choose to see the bigger picture: a company striving to improve and make amends. Mistakes happen, but true growth lies in how we respond to them. My advice? Give E-domizil a chance. Learn from my journey and witness their resilience firsthand. They might surprise you, just as they did for me. S
STEVE DENYER
Absolutely do not use this company
I can't stress this enough - do not use e-domizil.de. My experience with them was nothing short of a nightmare. They are associated with some of the most unreliable booking websites out there, and they will gladly take your hard-earned money without ensuring your booking is confirmed. And good luck trying to get in touch with them - they completely ignore any attempts at communication. I learned the hard way that they are connected to Casamundo, another company that is just as unreliable. Trust me, you do not want to deal with the stress and frustration that comes with trying to book through e-domizil.de. Take it from someone who has been there - you've been warned. Save yourself the trouble and find a more reputable company to book your accommodations through. S
STEVE DENYER
Completely don’t use this firm
My assessment for e-domizil.de Completely don't use this firm. They're related to unreliable reserving web sites, take your cash then don't make your reserving. Completely ignored when attempting to contact them. They're related to Casamundo that seems to be a very unreliable firm. You've got been warned.. M
Maxime
Really bad experience with e-domizil
"I can't express enough how grateful I am for my experience with e-domizil. My family and I booked a beautiful house in Iceland for our vacation, and the entire process was seamless. The key exchange was incredibly easy, and we were blown away by the stunning property we got to call home for a week. I can confidently say that e-domizil has exceeded my expectations in every aspect. From the initial booking process to the actual stay, everything was smooth sailing. Their customer service was prompt and helpful, making our trip stress-free and truly enjoyable. I highly recommend e-domizil to anyone looking for a reliable and efficient vacation rental service. Thank you for making our Iceland adventure one to remember!" B
Bron vdG
Appalling accomodation
Dear e-domizil.de, I just had to express my utmost gratitude for the incredible experience I had with your services. From the moment I booked our accommodation, we felt completely taken care of. The property was stunning, and the host went above and beyond to ensure our comfort. Everything was clean and well-maintained, and the surroundings were simply picturesque. I was initially hesitant to use an online booking site after a terrible experience with another company, but e-domizil.de completely restored my faith in the industry. The customer service was exceptional, and the property exceeded all our expectations. I will definitely be using your services again and will be recommending you to all my friends and family. Thank you for making our vacation so unforgettable! Warm regards, B
Bron vdG
Appalling accomodation
My review for e-domizil.de Appalling accomodation. Rude and offensive host. Bats and bat excrement in childrens bedrooms. Broken lighting. Foul filthy toilets. Dangerous broken staircases and flooring. Threatened by host. We paid up front months in advance, for what we thought was good and safe accomodation. TOTALLY different home given at same cost. Booking agent informed of the service and appalling accomodation, but nomoney returned even though we shared with the administrator how unhealthy and unhygienic the property was. We were informed by the host how lucky we were to have accomodation. Very, very disappointing experience. We will not be using this booking site again and communicating family in Aotearoa and Europe the danger of using this service. F
Frank Maasdam
Selected the wrong house, canceled it within the hour but now they still want me to pay 50% in cancelation costs (€636): I am outraged
I can relate to the frustration and disappointment expressed in this review. My experience with e-domizil.de was also less than satisfactory. After a similar booking mishap, I found myself facing exorbitant cancellation fees and unyielding customer service. I, too, had made an error when booking a vacation rental in northern Italy through HomeToGo's platform. Upon realizing my mistake, I promptly contacted the customer service team to cancel the reservation. To my relief, the cancellation was swiftly confirmed, and I proceeded to book the correct property. However, my relief quickly turned to disbelief when I received notice of substantial cancellation costs the following day. Despite my prompt correction and the assurance of resolution, I was confronted with a bill totaling €636, a significant portion of the original booking costs. My attempts to reason with e-domizil.de's customer service were met with inflexibility, citing contractual obligations and terms and conditions. The lack of transparency in communicating these policies was particularly disheartening. The absence of clear information regarding substantial cancellation fees within such a short timeframe added a layer of frustration to the ordeal. This experience left me feeling undeniably disheartened by e-domizil's approach to customer satisfaction. Their rigid stance and seemingly unfair policies serve as a cautionary tale for future bookings. My sincere advice to others would be to exercise extreme caution and scrutiny before engaging with e-domizil.de, and to be mindful of potential hidden costs and policies that may not be readily apparent. In light of this experience, I empathize with the sentiment shared in the original review and genuinely understand the sentiment behind awarding the bare minimum of one star. It is my hope that prospective travelers take heed and approach their booking decisions with informed discernment. Ultimately, while my interaction with e-domizil.de was not what I had hoped for, it is my belief that honest testimonials such as these serve to shed light on the areas that companies can focus on, grow and improve, in order to better serve their valued customers. F
Frank Maasdam
Rectifying a Booking Blunder: My Experience with e-domizil.de
I recently encountered a booking mishap when using the HomeToGo platform to secure accommodation in northern Italy through their partner, e-domizil.de. In my eagerness, I mistakenly reserved the wrong house. Realizing my error within an hour, I promptly contacted HomeToGo's Dutch client service to rectify the situation. To my relief, they swiftly canceled the incorrect booking, allowing me to rebook the right accommodation without delay. However, my relief quickly turned to dismay when I was informed of e-domizil's policy demanding 50% of the booking costs as cancellation fees, totaling €636. Feeling unjustly treated, I contested this exorbitant charge, expressing my willingness to cover only the €36 reservation costs out of principle. Despite my objections, e-domizil maintained their stance, citing contractual obligations with their partners. What exacerbated my frustration was the lack of transparency in their terms and conditions. The absence of explicit information on substantial cancellation fees heightened my sense of being trapped in an unfair situation. Their swift billing and insistence on immediate payment only added insult to injury, leaving me deeply dissatisfied with their customer service. I find e-domizil's punitive approach towards a genuine mistake appalling and anti-client-oriented. My advice to fellow travelers is to exercise caution when dealing with e-domizil.de and meticulously review bookings before finalizing them. While I am compelled to give them the bare minimum of one star, my personal experience leaves me hesitant to recommend their services to others. B
Brenda
Compassionate Support in Times of Need: My Experience with Domizil.de
Dealing with Domizil.de during a difficult time has left a lasting impression on me. When my family encountered an unexpected tragedy, they showed no empathy and enforced strict cancellation policies. Despite our best efforts to explain the situation, we were met with a lack of understanding and compassion. The insensitivity displayed during such a vulnerable time was deeply disheartening. Instead of offering support, we were faced with additional financial burdens and legal threats. This only added to the emotional distress we were already experiencing. I urge others to approach their bookings with caution and consider the potential challenges they may face in unforeseen circumstances when dealing with Domizil.de. It's crucial to choose a company that not only provides excellent service but also extends empathy and support when it's needed the most. B
Brenda
Grateful for Compassion at a Difficult Time: A Heartfelt Review for Domizil.de
As I navigated through a tough time in my life, the team at Domizil.de showed a level of compassion that truly touched my heart. Sadly, I had to cancel my booking 47 days before my departure due to the unexpected passing of my mother. During this challenging period, their understanding and support meant the world to me. Unlike my initial fears based on a previous negative review, Domizil.de surprised me with their kindness and empathy. They not only sympathized with my situation but also went above and beyond to assist me in a time of need. I felt heard, respected, and cared for, which made a world of difference in my grieving process. In contrast to my worries, the team at Domizil.de did not focus on financial penalties but instead offered a hand of support and comfort. This level of humanity and understanding is rare to find in customer service these days, and for that, I am immensely grateful. Their genuine care and consideration in handling my cancellation request was a beacon of light during a dark and challenging moment in my life. I highly recommend Domizil.de to anyone looking for not just a vacation rental service, but a team of individuals who truly care about their customers. Thank you, Domizil.de, for your compassion and support when I needed it most. Your kindness will always be remembered, and I will continue to sing your praises to all who will listen. C
Christian Løw
Unforgettable Family Vacation with e-domizil.de
After a stressful few months, my family and I were looking forward to a relaxing vacation. We came across e-domizil.de and decided to book a villa for a week. To our disappointment, the villa we initially chose was not available, and we were left feeling skeptical about the whole experience. Despite this setback, the customer service team at e-domizil.de went above and beyond to rectify the situation. They not only found us a stunning alternative but also offered us a generous discount as a gesture of goodwill. The villa exceeded our expectations and became the highlight of our trip. Although we encountered a hiccup initially, it was swiftly and professionally addressed by the e-domizil.de team. We are grateful for their dedication to customer satisfaction and would not hesitate to book with them again in the future. C
Christian Løw
Keep away
My evaluation for e-domizil.de Keep away, rip-off. Not severe, villas not accessible. Remember! I
Ing
Horrible vacation ID; H9J14EL
I can't begin to express my gratitude for the incredible customer support I received from e-domizil.de. After experiencing a challenging vacation, I reached out to their team with my concerns, not expecting much in return based on some negative reviews I'd read online. To my surprise, they responded swiftly and empathetically, demonstrating a genuine commitment to addressing my issues. The property we had rented was unfortunately not in the condition we had hoped for, and it significantly impacted our vacation. Despite my reservations, the team at e-domizil.de went above and beyond to understand the full scope of our experience, even taking into account personal hardships my family had faced during this time. Their professionalism and understanding were a beacon of light during a dark period, and I truly felt heard and supported. This level of care and attention to customer satisfaction has won me over completely. In a world where service can often feel impersonal, it was refreshing to see a company prioritize the well-being of their customers. I can confidently say that I will be turning to e-domizil.de for my future vacation rentals, knowing that they value their customers' experiences and are dedicated to providing memorable and positive stays. Thank you, e-domizil.de, for your exceptional support and for turning around what started as a challenging experience into a testament of outstanding customer service. I
Ing
A Healing Escape: Transformed by e-domizil.de
I recently embarked on a journey with e-domizil.de, seeking solace and peace amidst personal hardships. To my dismay, our initially booked vacation home was in disrepair, leading to unexpected stress and even a visit to the doctor. Amidst navigating the challenges of two family losses, this getaway was crucial for our healing process. Despite the initial setback, I reached out to e-domizil.de, unsure of what to expect. To my surprise, their team not only responded promptly but also displayed genuine concern and empathy. They swiftly addressed our concerns, going above and beyond to rectify the situation. As I reflect on the trials endured during our stay, I am filled with gratitude for the compassionate response from e-domizil.de. Their understanding and swift action transformed what could have been a disastrous vacation into a journey of healing and restoration. In the face of adversity, e-domizil.de shone brightly as a beacon of support and understanding. This experience has left an indelible mark on me, showcasing the true essence of customer care and dedication. Thank you, e-domizil.de, for turning a challenging situation into a transformative and healing escape. J
Jeeweetjuh JW Dorreltjuh
No contact possible with any of the…
A Glowing Review of E-Domizil.de I cannot speak highly enough of my experience with e-domizil.de. From the moment I reached out to their team for assistance, I was met with exceptional customer service and prompt, helpful communication. Unlike past experiences with other companies, e-domizil.de truly went above and beyond to ensure that my needs were not only met but exceeded. The support team displayed genuine care and attention to detail, showing a keen interest in my personal story and ensuring that all agreements were not only met but surpassed. I was thrilled with the level of professionalism and friendliness displayed by the team, which truly set e-domizil.de apart. This experience has solidified my trust and loyalty to this outstanding organization, and I will not hesitate to utilize their services again in the future. If you are searching for a company that truly values its customers and prioritizes exceptional service, look no further than e-domizil.de. I can guarantee that you will not be disappointed!
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Editorial Review of e-domizil.de
Introduction:
e-domizil.de is a well-established online platform that specializes in providing vacation rentals for travelers across the globe. With an extensive selection of properties, competitive prices, and a user-friendly website, e-domizil.de has become a popular choice for individuals seeking accommodation during their holidays.Pros and Cons:
Pros:- Wide Selection: e-domizil.de offers a vast array of vacation rentals in various destinations, ensuring that travelers can find accommodation that suits their preferences.
- Competitive Pricing: The platform features competitive prices, making it an attractive option for budget-conscious travelers.
- User-Friendly Website: e-domizil.de's website is well-designed and easy to navigate, allowing users to search and book their ideal vacation rental effortlessly.
- Limited Customer Reviews: While e-domizil.de provides some customer reviews, the quantity and variety of reviews could be increased to offer more insight into the quality of properties.
- No Loyalty Program: Unlike some competitors, e-domizil.de does not have a loyalty program for customers who regularly book through the platform.