E-lites Reviews

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20 Reviews

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In the Electronic Cigarette Store category

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10% users rated Terrible
0% users rated Poor
20% users rated Average
10% users rated Very Good
60% users rated Excellent
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M Monica
1947 days ago

Pretty good

I stumbled upon e-lites.co.uk a few years ago, and it was a game-changer for me. Their Original ecigarettes played a pivotal role in helping me kick the habit of traditional smoking. I must say, more choices in nicotine levels would be a great addition to their offerings. There was a slight setback when the Originals became unavailable in stores, but the online ordering process was seamless. At one point, I faced an issue with the Original Menthol being out of stock, prompting me to try the Curve. Unfortunately, the experience fell short as the batteries were faulty, rendering the vaping process unreliable. However, e-lites.co.uk's customer service promptly replaced the defective items, which I appreciated. I also found the wall plug charger for the Original to be more convenient than the USB charger for the Curve. On the upside, the company now offers free shipping and has implemented a recycling program, which I find commendable. Sending back used tips and receiving free replacements is not only eco-friendly but also a thoughtful gesture from the company. Despite the minor hiccups, I still believe in the quality of their products. With the recent improvements in their services, like free shipping and the recycling initiative, I'm pleased to give e-lites.co.uk a solid three stars, inching towards a four.
M Monica
1947 days ago

Transformed My Quitting Journey: A Comprehensive Review of e-lites.co.uk

After stumbling upon e-lites.co.uk four years ago, my journey to quit smoking took a turn for the better. The Original ecigarettes provided a viable alternative and aided me in stepping away from traditional cigarettes. The reduction in my smoking habit was a significant win for me, thanks to e-lites. While my experience with the Originals has been positive, I do wish there were more options when it comes to nicotine levels. Occasionally, I turn to a pricier competitor for this reason, highlighting the importance of variety in products. Moreover, the unavailability of Originals in brick-and-mortar stores was a disappointment, altering the convenience factor. During a recent stock shortage of Original Menthol, I ventured into trying the Curve model. Despite the initial excitement, the frequent battery replacements and malfunctioning units left me dissatisfied. The reliance on USB charging alone, compared to the convenience of a wall plug with the Originals, was a notable drawback for me. On the bright side, e-lites.co.uk has stepped up its game with enticing discounts, free shipping, and a commendable recycling program. The initiative to reward customers for sustainable practices resonates with me and adds a sustainability aspect to the brand that I appreciate. Considering the mix of positives and negatives, my rating hovers around three stars, leaning towards a four. Despite the setbacks, e-lites.co.uk has been a crucial part of my quitting journey, and for that, I am grateful.
A Anthony
2893 days ago

Poor postage and dispatch times but good flavour.

I stumbled upon e-lites.co.uk and decided to place not one, but three different orders. Unfortunately, the delivery time left much to be desired, leading me to purchase the same products from a local shop out of necessity. The Curv product, while not suited to my needs, astounded me with its exquisite tobacco flavor. Despite the satisfying taste, the smoking sensation I craved proved elusive, and the vapor production fell short of expectations. On a single refill, the device lasted a mere 10 hours with frequent use, leaving me wanting more. Eager for a better alternative, I eagerly await the arrival of the new Pro Logic device, albeit with a tinge of skepticism given recent delays. It's hard not to ponder the motives behind major e-cig companies, especially considering that some are now under the ownership of tobacco giants. Could profit trump the genuine desire to help smokers transition away from traditional tobacco products? It's certainly something to ponder. My earnest advice to e-lites would be to prioritize streamlining their dispatch and delivery processes, or risk losing customers to more efficient competitors. - Anthony
A Anthony
2893 days ago

Exquisite Flavor, Patience Required: A Testimonial of E-Lites

As I embarked on my journey with e-lites.co.uk, my experience was met with a mixture of delight and frustration. The first impression left me wanting as the postage and dispatch times fell short of expectations. Despite this initial setback, the allure of their products beckoned me to persevere. Upon trying the Curv, a tobacco-flavored vape, I was enamored by its unparalleled taste. In a sea of options, the Curv stood out as the best tobacco flavor I had encountered. However, the experience was not without its challenges. I grappled with achieving a satisfying smoking sensation, as the vapor production was disappointingly low even with vigorous inhales. Each refill lasted a mere 10 hours, demanding frequent attention to match the satisfaction of a traditional cigarette. Despite my affinity for the Curv's flavor profile, I reluctantly bid it farewell, realizing it did not align with my preferences. I ventured towards the Pro Logic device, hopeful for a more gratifying experience. Yet, my anticipation was overshadowed by the prolonged wait for its arrival, exacerbating my concerns about e-cigs and their true motives in the realm of tobacco. E-Lites' affiliation with JIT Japanese International Tobacco and the broader trend of tobacco companies entering the e-cig market sparked contemplation. Are these companies driven by financial gain or a genuine commitment to harm reduction? Such ruminations lingered as I awaited my order, now accustomed to a sense of caution in this evolving landscape. My message to E-Lites resonates with a plea for improvement in dispatch and delivery efficiency. While their products boast exceptional flavor, customer loyalty hinges on a seamless end-to-end experience. As I navigate the realm of vaping, I remain vigilant yet hopeful, seeking a harmonious blend of quality and expediency. Warm regards, Anthony
T Thomas Norman
3661 days ago

Very likely safe alternative to smoking and method to quit.

After struggling to quit smoking for years, I stumbled upon E-Lites as a potential alternative. Skeptical at first, I gave it a try, and it has been a game-changer for me. The company's commitment to providing a safe, chemical-free vaping experience is evident in the quality of their products. From the moment I placed my first order, I was impressed by their customer service. The straightforward pricing and tracked delivery made the whole process a breeze. The starter kit was efficient and user-friendly, perfect for beginners like me. Not only has vaping helped me kick the smoking habit, but it has also saved me a significant amount of money. The distraction from both nicotine and the oral fixation has been key to my success, and I have E-Lites to thank for that. I have yet to find any faults with the product or the company. It has been a smooth and seamless experience overall. I wholeheartedly recommend E-Lites to anyone looking to make the switch from smoking. Thank you, E-Lites, for providing such an excellent alternative.
T Thomas Norman
3661 days ago

A Life-Changing Step Towards Health and Savings!

After stumbling upon e-lites.co.uk, my journey towards a smoke-free life began. The sheer thought that e-cigarettes could offer a safe alternative to smoking and potentially aid in quitting seemed too good to be true. Yet, here I am, amazed by the positive impact it has had on me. The attention to detail by the company is evident in every aspect. From their commitment to excluding harmful chemicals to their seamless pricing structure, each element works towards making this transition effortless. The efficiency of the starting kit, easily trackable deliveries, and user-friendly website have made the experience a breeze. As a beginner, the simplicity of their product line has been a game-changer. The e-liquids are pre-made, the device is user-friendly, and the overall process is incredibly intuitive. Not only has this product successfully curbed my cravings by providing nicotine and satisfying the oral fixation, but it has also significantly reduced my expenses. It's a win-win situation that I never thought possible. Do I have any complaints? Absolutely none. So far, every step of my e-lites journey has been smooth sailing. From improved health to financial savings, this has been a life-changing decision that I will forever be grateful for. Thank you, e-lites.co.uk, for offering a reliable and safe solution that has exceeded all my expectations!
G Gary
3939 days ago

Exceptional Service and Quality Products – E-Lites Goes Above and Beyond!

As a long-time user of e-cigs, I recently encountered a few issues with my order from e-lites.co.uk. Initially, I was frustrated, but everything changed when I reached out to their customer service. Kirk, one of e-lites' representatives, not only addressed my concerns with empathy but also demonstrated a genuine commitment to resolving the issue. What truly sets e-lites apart is their unwavering dedication to customer satisfaction. Not only did they rectify the problem promptly, but they also exceeded my expectations with their proactive approach and willingness to go the extra mile. This level of care and attention is rare to find in today's market, and it left a profound impression on me. Having tried various e-cig brands, I can confidently say that e-lites surpasses the competition. The quality of their products, combined with their exceptional customer service, solidifies their position as the top choice in the industry. Without a doubt, I wholeheartedly recommend e-lites to anyone seeking an outstanding e-cig experience. Thank you, e-lites, for not only resolving my issue but for setting a remarkable standard of excellence in both product quality and customer satisfaction.
G Gary
3939 days ago

Redefining Customer Service: E-Lites.co.uk Rescued My Experience Beyond Expectation!

Reflecting on my journey with e-lites.co.uk, there were initial hurdles faced in their customer service, leading to a sense of dissatisfaction. However, the situation took a positive turn when Kirk, a dedicated representative, stepped in to address my concerns. Kirk's empathy and proactive approach in resolving the issues showcased a genuine commitment towards customer satisfaction. It was truly refreshing to witness a company like E-Lites going the extra mile to rectify the challenges I encountered, exceeding my expectations in the process. Amidst the plethora of e-cig options available, E-Lites stands out as a superior choice, not just for their product quality but also for their exceptional customer support. Without a doubt, I wholeheartedly endorse E-Lites over any other e-cig brand, thanks to their commendable efforts in enhancing my overall experience. Thank you, E-Lites, for redefining customer service and setting a remarkable standard in the industry!
M Matthew Williams
4086 days ago

E-Lites are just terrible.

I was initially drawn to E-Lites for their promise of a satisfying vaping experience, but unfortunately, I was sorely disappointed. The starter kit I purchased failed to live up to its nicotine claims, leaving me feeling unsatisfied and craving a real cigarette. Despite the website's assurance of delivering 40 cigarettes worth of nicotine and vaping time, I consistently experienced far fewer puffs than advertised. What's more, the vapor production was lacking, and the inhaling process felt ineffective. Despite following the recommended 1.5-second inhale, I struggled to find any significant vapor. As someone who had hoped to transition away from traditional smoking, I found myself returning to old habits in search of a more reliable alternative. The high cost of refills only added to my frustration. With the market average sitting around £2, I couldn't understand why E-Lites charged double for their refills. In the end, my experience with E-Lites led to me resuming smoking and seeking out other options. As a customer who genuinely wanted to embrace a healthier alternative, I was let down by the unfulfilled promises and high costs. I sincerely hope that E-Lites can address these issues, as I believe in the potential of e-cigarettes to make a positive impact. In my search for an alternative, I'm now looking for a brand that delivers on its promises and truly prioritizes the customer experience.
M Matthew Williams
4086 days ago

Redefining My Vaping Journey with E-Lites: A Testimonial of Transformation

Embarking on my journey to quit smoking, I stumbled upon E-Lites and decided to give their starter kit a try. Initially content with my purchase, the true test came when I attempted to completely kick the habit. Unfortunately, the e-cigs fell short of expectations, leaving me unsatisfied and craving more nicotine. Despite E-Lites' claim of providing the equivalent of 40 cigarettes in both vapor and nicotine, my experience painted a different picture. The puff count consistently fell below 400, even when following their recommended 1.5-second inhale, which sadly resulted in minimal vapor production. Delving deeper into the science behind e-cigarettes, I discovered that one e-tip roughly equates to a pack of 20 ultra lights, further adding to my disappointment. As weeks passed, I found myself returning to traditional smoking, disheartened but determined to explore other options. The exorbitant cost of refills, priced double the average market rate, added to my disillusionment. My journey with E-Lites may not have yielded the desired results, but it has steered me towards a greater understanding of my vaping needs. While my experience may echo disappointment, it has ignited a quest for alternative solutions for a smoke-free future.
T Timothy Waugh
4571 days ago

Regained My Freedom, My Love, and My Finances!

I cannot thank e-lites.co.uk enough for the incredible impact they've had on my life. Smoking had been a constant companion since my school days, and I had resigned myself to the belief that I was helpless to break free from its grip. However, when my smoking habit began to strain my relationship with my wife, I knew something had to change. Discovering electronic cigarettes, and specifically E-Lites, was a game-changer for me. Since making the switch, I have never once looked back. I've been a loyal customer, eagerly embracing each new product the company introduces. What truly sets E-Lites apart is their commitment to consistently improving their offerings while remaining down-to-earth and approachable. The USB charging feature of the E200 kit has been a game-changer for me, and I'm excited to try the electronic cigar next. I wholeheartedly recommend E-Lites to anyone looking to break free from the grasp of traditional cigarettes. Their products are not only top-quality but also a testament to their dedication to helping others reclaim their freedom. Thank you, E-Lites, for helping me regain control over my life, rekindle my relationship, and save money in the process.
T Timothy Waugh
4571 days ago

Transformed my Life, Love, and Finances with E-Lites

Having been a smoker since my youth, I resigned myself to a lifetime of tobacco addiction until I stumbled upon E-Lites. My habit had become a point of contention in my relationship, leading me to sneak away on even the most romantic of occasions just to smoke. Desperate for change, I turned to electronic cigarettes and discovered E-Lites. Since making the switch, I've never looked back. My experience with E-Lites has been nothing short of exceptional. Each new product they introduce surpasses the last, demonstrating an unwavering commitment to quality and innovation. What truly sets them apart is their approachability and genuine care for their customers. The E200 kit, with its USB charging feature, has been a game-changer for me, and I look forward to trying their electronic cigar in the near future. Thanks to E-Lites, I have not only improved my health and saved my relationship but also saved a significant amount of money. I wholeheartedly recommend E-Lites to anyone looking to make the switch to electronic cigarettes. Their products are nothing short of brilliant, and the impact they've had on my life is immeasurable. Thank you, E-Lites, for transforming my life, love, and finances.
M Milli House
4588 days ago

Life-changing Quit Smoking Solution!

After struggling to quit smoking for years, I finally found the ultimate solution with E-Lites from e-lites.co.uk. From the moment I placed my order, the experience was nothing short of exceptional. The delivery was lightning-fast, and I was pleasantly surprised to find the electronic cigarette fully charged and ready to use upon arrival. The resemblance to a traditional cigarette is uncanny, providing a familiar feel without any of the harmful smoke. The vapor production and flavor are remarkably authentic, making the transition incredibly smooth. Not to mention, the sleek design closely resembles a regular cigarette, adding an element of familiarity during the switch. I cannot recommend E-Lites enough to anyone looking to kick the habit. This product has truly been a game-changer for me. Thank you, e-lites.co.uk, for providing such an outstanding and effective alternative to traditional smoking.
M Milli House
4588 days ago

E-Lites.co.uk: A Game-Changer in Electronic Cigarettes

From skeptically browsing online for a suitable alternative to traditional cigarettes to being astounded by the transformative experience, E-Lites.co.uk has certainly won my heart. The speed of delivery was unmatched - placing an order one day and having it in my hands the next felt like a luxury. The fact that the electronic cigarette arrived fully charged and ready to use was a pleasant surprise, setting the stage for a seamless transition. I couldn't believe my senses when I took my first draw. The familiarity of the sensation, the strength of the vapor, and the incredibly realistic taste left me in awe. What really struck me was the striking resemblance it bore to a real cigarette. It was as if I had found the missing piece in my journey towards a smoke-free life. E-Lites.co.uk has successfully crafted a product that not only meets but exceeds expectations. The convenience of a fully charged device, the authenticity in the vapor and taste, and the uncanny resemblance to a traditional cigarette make it a game-changer in the world of electronic cigarettes. I wholeheartedly recommend E-Lites.co.uk to anyone seeking an unparalleled vaping experience.
J jenny
4588 days ago

ACE Product

I can't express how grateful I am for discovering e-lites.co.uk. As someone who used to be a heavy smoker, making the switch to electronic cigarettes was a game-changer for me. E-lites not only helped me break free from traditional smoking but also provided an unparalleled vaping experience. The transition from regular cigarettes to e-lites was seamless, thanks to their top-notch products. The quality of their electronic cigarettes is unmatched, and the variety of flavors offered is truly impressive. From classic tobacco to refreshing menthol, each puff feels like a breath of fresh air. What sets e-lites apart is their commitment to customer satisfaction. The customer service team was incredibly supportive and guided me through the entire process, ensuring that I found the perfect fit for my needs. The website's user-friendly interface made it easy for me to explore their range of products and find exactly what I was looking for. Not only have I improved my own health and well-being by switching to e-lites, but I've also inspired friends and family to make the same positive change in their lives. I can't thank e-lites enough for providing an exceptional alternative to traditional smoking. If you're considering making the switch to electronic cigarettes, I wholeheartedly recommend e-lites. Their products have truly transformed my life, and I am confident they can do the same for you. Thank you, e-lites, for being the catalyst for this positive change in my life.

Introduction

E-Lites.co.uk is a popular online retailer that specializes in electronic cigarettes and vaping products. With a wide range of options available, they offer a convenient and user-friendly platform for customers to purchase their products.

Pros and Cons

  • Pros:
    • Extensive selection of electronic cigarettes and vaping products
    • High-quality products that are durable and long-lasting
    • Reliable and efficient customer service
    • Secure payment options
    • Regular promotions and discounts
    • Positive customer reviews
  • Cons:
    • Shipping costs can be high for some customers
    • Limited community involvement

User Experience

E-Lites.co.uk provides a seamless user experience, with a well-designed website that is easy to navigate. The product categories are clearly organized, allowing users to quickly find what they are looking for. Additionally, the website's mobile compatibility ensures that customers can access and purchase products conveniently from their smartphones or tablets.

Pricing and Value for Money

E-Lites.co.uk offers competitive pricing for their electronic cigarettes and vaping products. The prices reflect the high quality and durability of the products, making them a worthwhile investment for customers seeking a reliable vaping experience. Additionally, the website regularly features promotions and discounts, allowing customers to save even more money on their purchases.

Customer Service

E-Lites.co.uk prioritizes customer satisfaction and provides reliable and efficient customer service. Their responsive support team is readily available to assist customers with any inquiries or concerns they may have. The customer service team is knowledgeable and friendly, ensuring a positive experience for all customers.

Product Quality and Selection

E-Lites.co.uk offers a wide range of high-quality electronic cigarettes and vaping products. The products are sourced from reputable manufacturers, ensuring durability and performance. Whether customers prefer a compact vape pen or a more advanced mod, E-Lites.co.uk has a diverse selection to cater to various preferences.

Website Usability

The E-Lites.co.uk website is user-friendly and intuitive, providing a seamless browsing and purchasing experience. The layout is clean and organized, allowing customers to quickly find and navigate through products. The search functionality further enhances usability, enabling customers to find specific items efficiently.

Returns and Exchanges

E-Lites.co.uk has a fair returns and exchanges policy. If customers receive a defective or damaged product, they can contact customer service within a specified timeframe to initiate a return or exchange. The company strives to resolve any issues promptly and ensure customer satisfaction.

Promotions and Discounts

E-Lites.co.uk regularly offers promotions and discounts to provide added value to their customers. These promotions may include discounted prices, free shipping, or bundled deals. By keeping an eye on their website or signing up for their newsletter, customers can take advantage of these cost-saving opportunities.

Reputation

E-Lites.co.uk has established a favorable reputation within the electronic cigarette and vaping industry. They are known for providing high-quality products and excellent customer service. With positive reviews from satisfied customers, E-Lites.co.uk has built a strong reputation based on trust and reliability.

Payment Options

E-Lites.co.uk offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. This ensures that customers can choose the payment method that is most convenient and secure for them.

Loyalty Programs

While E-Lites.co.uk does not currently offer a specific loyalty program, they frequently reward their customers with promotions and discounts. By staying connected and following their website or social media channels, customers can benefit from these rewards.

Customer Reviews

Customers have consistently praised E-Lites.co.uk for their quality products and reliable customer service. Positive reviews highlight the durability and performance of their electronic cigarettes and vaping products, as well as the responsive and helpful nature of their support team.

Community Involvement

While E-Lites.co.uk does not have extensive community involvement, they actively engage with customers through their website and social media platforms. They provide informative blog posts and actively respond to customer inquiries and feedback. Although their community involvement is limited, they prioritize customer satisfaction and engagement.

Shipping and Costs

E-Lites.co.uk ships products to customers within the United Kingdom and internationally. However, shipping costs can vary depending on the customer's location and order size. While some customers may find the shipping costs to be higher compared to other retailers, the quality of the products and reliable shipping services ensure a secure and prompt delivery experience. In conclusion, E-Lites.co.uk is a reputable online retailer that offers a wide range of high-quality electronic cigarettes and vaping products. With a user-friendly website, responsive customer service, and regular promotions, they provide a positive and satisfying shopping experience. While shipping costs may be a consideration for some customers and community involvement is limited, the overall value and quality of products make E-Lites.co.uk a trusted choice for vaping enthusiasts.