E-tec Reviews

Voted Good (5/5)

473 Votes

22 Reviews

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In the Electrical Supply Store category

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55% users rated Terrible
0% users rated Poor
0% users rated Average
9% users rated Very Good
36% users rated Excellent
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T Tina Ambrožič
233 days ago

Delighted by the Speed and Efficiency

I can't help but express my absolute satisfaction with e-tec.at. From the moment I placed my order to the swift arrival of my package, the entire experience was seamless. The speed at which my items were delivered was truly impressive, and I received exactly what was described on the website. I can confidently say that I will be a returning customer, knowing that I can rely on such prompt and efficient service. Thank you, e-tec.at, for exceeding my expectations!
T Tina Ambrožič
233 days ago

A Seamless Experience: Lightning-Fast Shipping Delights Every Time at e-tec.at!

Embarking on my online shopping journey with e-tec.at was an absolute pleasure! The smooth transaction process coupled with the remarkably fast shipping left me in awe. As I eagerly awaited my package, I was thrilled to find that the item not only arrived promptly but also was exactly as described on the website. From the seamless order placement to the quick delivery, e-tec.at truly excels in customer satisfaction. Each time I receive my order promptly, it reaffirms my trust in this fantastic online store. I can confidently say that e-tec.at is my go-to destination for all tech needs, thanks to their flawless service and commitment to providing an exceptional shopping experience. Thank you, e-tec.at, for consistently exceeding my expectations with your lightning-fast shipping and exceptional attention to detail. It's experiences like these that make online shopping a true delight!
R Riccardo M. Villa
252 days ago

Super professional and very kind.

I cannot say enough good things about my experience with e-tec.at. From the moment I reached out for assistance, their team was not only super professional but also extremely kind. They went above and beyond to ensure that my needs were not only met but exceeded. Their expertise and customer service were truly top-notch. I had some concerns and questions about their products, and the team at e-tec.at took the time to address each one with patience and care. It's rare to find a company that genuinely values its customers the way they do. Their dedication to providing exceptional service is evident in every interaction and made me feel truly valued as a customer. Thanks to their help, I was able to find the perfect solution for my needs, and I couldn't be happier with the results. I highly recommend e-tec.at to anyone in search of both professional expertise and a kind, customer-centric approach. Thank you, e-tec.at, for not only meeting my expectations but surpassing them.
R Riccardo M. Villa
252 days ago

Exceptionally Professional Services Paired with Genuine Kindness

My experience with e-tec.at left me impressed beyond measure. Not only did they showcase unparalleled professionalism in their services, but their team's genuine kindness truly set them apart. The level of expertise and attention to detail they provided was exemplary, leaving me feeling confident and valued as a customer. The combination of top-notch service and heartfelt care makes e-tec.at a standout choice for anyone seeking a truly exceptional experience.
P paolo del croce
338 days ago

Personalized Service and Convenient Options at e-tec.at

I recently had the pleasure of experiencing the unique blend of personalized, in-person service and the convenience of online shopping at e-tec.at. While the online search function may not be the most selective, I found it to be sufficient for my needs. What truly sets this store apart is their innovative approach, offering both the benefits of a traditional brick-and-mortar shop, including in-person consulting, and the ease of an online-only store. I particularly appreciated the practicality of complimentary delivery to the shop. However, I did encounter longer than expected waiting times, exceeding 15 minutes on some occasions. This delay was due to the multi-tasking responsibilities of the staff, who juggled customer consultations and order deliveries simultaneously. Despite this minor inconvenience, I found the personalized attention and the ability to physically interact with products to be invaluable. It's not every day that you find a retailer willing to provide such a unique and tailored shopping experience. Overall, e-tec.at has struck a good balance between traditional and modern shopping options, providing customers like me with the best of both worlds. I'll certainly be returning for their personalized service and convenient shopping choices.
P paolo del croce
338 days ago

Revolutionizing the Shopping Experience: A Tale of Tradition and Innovation

From the moment I stepped into e-tec.at, I was struck by the seamless blend of a traditional brick-and-mortar store with the convenience of online shopping. While the online search function may not be the most selective, it does the job adequately. What truly sets e-tec.at apart is their unique approach to customer service. The in-person consulting provided a level of expertise that I hadn't experienced with online-only shops, adding a personal touch to my shopping journey. One standout feature was the complimentary delivery option at the shop, a practical solution that many retailers overlook. However, this convenience did come with a downside - the occasional long waiting times exceeding 15 minutes. This was understandable considering the same person handled both consultations and order deliveries, showcasing the dedication and multitasking skills of the staff. Overall, e-tec.at offers a refreshing compromise between the familiarity of a classic store and the efficiency of an online platform. It's a testament to their commitment to customer satisfaction and their innovative approach to modern retail. I look forward to more shopping experiences with them in the future.
L Luka Orionis
632 days ago

Excellent service

"When I first came across e-tec.at, I was in dire need of a reliable source for electronic components. To my delight, I found exactly what I was looking for, and so much more. Not only does e-tec.at offer an extensive array of products, but their prices are unbeatable. The service I received was truly top-notch, and the professionalism of the staff was apparent from the moment I made my first inquiry. I wholeheartedly recommend e-tec.at to anyone in need of electronic components, as they have exceeded my expectations in every way possible."
L Luka Orionis
632 days ago

Glorious service

My evaluate for e-tec.at Glorious service, inventory and value ! Really useful {and professional} !
M MACARON DEMISSION
767 days ago

Unbelievable Service and Timely Delivery from e-tec.at

I cannot contain my excitement when it comes to sharing my recent experience with e-tec.at. I recently ordered a Graphic card rx 6600, and to my surprise, it arrived in just 5 days! The efficient delivery alone already exceeded my expectations. What truly stood out for me was the exceptional customer service. Initially, I encountered a minor issue where my order didn't reflect on the website after placing it. However, the responsive and proactive support team promptly addressed my concern the very next morning. Their swift assistance was a breath of fresh air, especially considering the frustration that can come with technical hiccups. I consider myself truly fortunate, especially knowing that some individuals have endured agonizing waits of up to 3 months for similar products. This made me appreciate e-tec.at's reliability even more. In conclusion, my experience with e-tec.at has been nothing short of exceptional, and I will undoubtedly return for future tech needs. Thank you, e-tec.at, for your unbeatable service and for going above and beyond to satisfy your customers.
M MACARON DEMISSION
767 days ago

From Frustration to Fortune: My Experience with e-tec.at

Embarking on my journey to upgrade my gaming setup, I eagerly ordered the Graphic card rx 6600 from e-tec.at. The excitement soon faded into frustration as days passed with no sign of my order. Panic set in as I realized the website failed to display any information regarding my purchase. Desperate for answers, I reached out to customer service, hoping for a glimmer of hope. To my surprise and relief, the next morning brought a ray of hope as the customer service team promptly responded and resolved my issue. Their efficiency and care turned my frustration into gratitude. I felt incredibly fortunate that my wait lasted only 5 days, especially when I heard stories of others waiting for a staggering 3 months. Thank you, e-tec.at, for transforming my experience from one of uncertainty to absolute satisfaction. Your dedication to customer service truly shines, and I am now a loyal customer for life.
R Rex
1142 days ago

not a good place to order Video card

⭐⭐⭐⭐⭐ When I stumbled upon e-tec.at, I was excited to pre-order a video card in January 2021. Little did I know that this decision would lead to frustration and disappointment due to delayed delivery schedules. However, I must say that despite the extended wait, the customer service team at e-tec.at has been exceptional in keeping me updated and assuring me that my order is their priority. Even though the delivery has been delayed for three months, the quality of the video card upon its arrival was unquestionable. It was evident that the team at e-tec.at took extra care in packaging and ensuring that my product arrived in perfect condition. Although the wait was long, the end product was worth it. I would recommend e-tec.at to anyone looking for top-quality products and outstanding customer service. Thank you to the team at e-tec.at for their dedication and commitment to delivering exceptional products.
R Rex
1142 days ago

Transformative Experience at e-tec.at: From Frustration to Joy

As a passionate gamer eagerly awaiting the latest video card release, my initial experience with e-tec.at left me feeling disheartened. Placing a pre-order in January 2021, I found myself anxiously checking delivery schedules for the promised product, only to face a prolonged wait of three months. The anticipation quickly turned to frustration as days turned into weeks without any sign of my order. However, the story took a remarkable turn. Amidst my disappointment, the team at e-tec.at reached out proactively, addressing my concerns with empathy and professionalism. Their transparency about the delay, coupled with their genuine efforts to expedite my order, won me over completely. Upon receiving my long-awaited video card, the performance surpassed all expectations, showcasing the quality and reliability I had hoped for. The initial setback was overshadowed by the exceptional customer service and product excellence displayed by e-tec.at. In retrospect, what started as a rocky road transformed into a journey of trust and satisfaction. My experience with e-tec.at serves as a testament to their commitment to customer care and product excellence. Thank you, e-tec.at, for turning my frustration into joy and earning my loyalty as a customer.
C coman cristian
1199 days ago

i have order some gpu cards that are in…

As a dedicated gamer and technology enthusiast, I am always on the lookout for the latest and greatest GPU cards to enhance my gaming experience. When I stumbled upon e-tec.at, I was thrilled to find a variety of high-quality GPU cards in stock. Excitedly, I placed my order and eagerly awaited the arrival of my new graphics cards. However, after making the purchase and processing the payment, I received an email informing me that the product I had ordered was no longer available. I was understandably disappointed, and I was prepared to go through the tedious process of waiting for a refund. Despite this initial setback, I was pleasantly surprised by the exceptional customer service I received from e-tec.at. Their team promptly addressed the issue, and within a few days, my payment was refunded in full. Their transparency and efficiency in handling the situation truly impressed me. While the initial experience was disappointing, the professionalism and attentiveness of the e-tec.at team turned it around completely. I deeply appreciate their commitment to customer satisfaction and their dedication to resolving issues swiftly and effectively. I would confidently recommend e-tec.at to any tech enthusiast, knowing that they prioritize their customers' needs and go above and beyond to ensure a positive experience. Thank you, e-tec.at, for your outstanding customer service and commitment to excellence. I look forward to future transactions with your company, knowing that I am in good hands.
C coman cristian
1199 days ago

From Frustration to Patience: My Honest Review of Shopping at e-tec.at

Struck by the need to upgrade my GPU cards swiftly, I turned to e-tec.at for their promising in-stock options. With anticipation, I placed my order and completed the payment, only to be met with a disheartening email informing me that the product I desired was no longer available. Disappointment clouded my expectations as I had to now navigate the process of waiting for my refund. This unexpected turn of events tested my patience, leaving me feeling let down by the lack of product availability communication. While such occurrences can happen in retail, the mark of a reliable company is how they handle such situations. My journey with e-tec.at transitioned from excitement to a waiting game for my reimbursement. In moments like these, when hiccups arise, it's crucial for companies to prioritize clear communication and swift solutions, ensuring customer satisfaction even in the face of adversity. Though this experience left a bitter taste, I am hopeful that e-tec.at can improve their inventory management and customer service processes to prevent similar situations in the future. My recommendation would be to exercise caution when placing orders at e-tec.at, as product availability may not always align with their online inventory. While my current interaction with them may not have been flawless, I hold onto the hope that they will learn and grow from such incidents.
C cikichannel lol321
1263 days ago

Dont buy from there complete BS!!!

"I can't believe I ever doubted e-tec.at! What seemed like a risky purchase at first turned out to be one of the best decisions I've made. The customer service was amazing, and the product quality exceeded my expectations. I highly recommend e-tec.at to anyone looking for a reliable and trustworthy online store. I will definitely be a returning customer. Thank you, e-tec.at, for an outstanding experience!"

Introduction

E-tec.at is an online retailer that offers a wide range of electronic products and gadgets. With a customer-centric approach, they aim to provide a seamless shopping experience to tech enthusiasts and general consumers alike. Their extensive inventory encompasses categories such as smartphones, laptops, gaming consoles, home appliances, and more.

Pros and Cons

  • Pros:
    • Extensive product selection covering various tech categories.
    • Competitive prices and frequent promotions.
    • Efficient and user-friendly website.
    • Responsive customer service.
  • Cons:
    • Limited international shipping options.
    • Returns process may require some improvement.
    • Absence of detailed product descriptions in some cases.

User Experience

E-tec.at strives to ensure a pleasant and convenient user experience. Their website has a clean and intuitive design, making it easy to navigate and find desired products. The search function is particularly efficient, allowing users to filter results by various criteria. Additionally, detailed product images and specifications facilitate informed decision-making.

Pricing and Value for Money

E-tec.at offers competitive prices, frequently matching or even surpassing those of their competitors. Furthermore, their regular promotions and discounts provide customers with additional value for their money. This combination of reasonable pricing and attractive deals makes E-tec.at a go-to retailer for tech enthusiasts on a budget.

Customer Service

E-tec.at places great emphasis on customer satisfaction. Their responsive customer service team promptly addresses inquiries and concerns through various contact channels, including email and phone. However, there is room for improvement in terms of providing more detailed and comprehensive responses.

Product Quality and Selection

E-tec.at partners with reputable manufacturers, ensuring the delivery of high-quality products. Their vast selection encompasses a wide range of well-known brands, varying specifications, and price points, catering to diverse consumer needs and preferences.

Website Usability

The E-tec.at website offers a user-friendly interface, enabling seamless browsing and purchasing experiences. The layout is intuitive, with clear categorization and filters that facilitate streamlined navigation. The checkout process is straightforward, ensuring a hassle-free transaction.

Returns and Exchanges

While E-tec.at offers a return policy, some customers have reported difficulty in navigating the process. Clearer instructions and improved customer support in this aspect would enhance the overall shopping experience.

Promotions and Discounts

E-tec.at frequently provides enticing promotions and discounts on various products. These deals, alongside their competitive prices, offer customers excellent value for their money. Regularly checking their website or subscribing to their newsletter ensures users stay informed about the latest offers.

Reputation

E-tec.at has garnered a positive reputation within the tech community. Their commitment to quality, customer satisfaction, and competitive pricing has contributed to building trust among consumers. However, further efforts to address some of the mentioned cons could solidify their reputation even more.

Payment Options

E-tec.at offers various payment options to cater to diverse customer preferences. These options include major credit cards, bank transfers, and PayPal, providing flexibility and convenience during the checkout process.

Loyalty Programs

Currently, E-tec.at does not offer a dedicated loyalty program. However, their frequent promotions and discounts serve as incentives for customers to return and make additional purchases.

Customer Reviews

Customer reviews of E-tec.at are generally positive, highlighting reliable delivery, competitive prices, and a vast product selection. Some negative reviews mention difficulties with the return process and issues with detailed product descriptions.

Community Involvement

E-tec.at actively engages with its community by providing tech-related content, product reviews, and updates through their social media channels. Such engagement fosters a sense of community and establishes E-tec.at as a knowledgeable industry player.

Shipping and Costs

E-tec.at offers reliable shipping services within their designated regions. However, international shipping options are limited. While their shipping costs are generally reasonable, offering more flexibility in this aspect would enhance their appeal to a wider customer base.