Earthlets Reviews

Voted Average (3/5)

51 Votes

39 Reviews

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In the Big Sales category

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38% users rated Terrible
5% users rated Poor
0% users rated Average
10% users rated Very Good
46% users rated Excellent
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E Evniki Theodorou
53 days ago

Earthlets.com went above and beyond to resolve my missing package dilemma

When my eagerly anticipated package failed to arrive on time from Earthlets.com, I was naturally disappointed. However, the outstanding customer service I experienced afterward truly turned my frown upside down! Their attentive support team stepped in immediately, offering me updates and reassurance every step of the way. Not only did Earthlets.com promptly investigate the missing package, but they also took proactive measures to ensure a smooth resolution. Through their quick communication and genuine care, they managed to locate the package and have it delivered to me in record time. I was impressed by the professionalism and dedication of Earthlets.com in handling my issue. Despite the initial setback, their exceptional customer service in rectifying the situation has won my loyalty and trust. I highly recommend Earthlets.com not only for their quality products but also for their unparalleled commitment to customer satisfaction. Thank you, Earthlets.com, for going above and beyond to make things right!
M Michele
78 days ago

Transformed Experience with Earthlets: From Frustration to Amazed Delight

After a disappointing delay in receiving my order from Earthlets, I felt frustrated and discouraged. However, in the midst of my disappointment, I decided to reach out to their customer service team. The response and assistance I received were unparalleled. Their representative not only empathized with my situation but also took immediate action to resolve the issue. With their proactive approach, not only did I receive my order promptly, but I was also offered a heartfelt apology and a generous discount for my next purchase. This kind of dedication to customer satisfaction truly sets Earthlets apart. Despite the initial setback, the exceptional service and genuine care I experienced have transformed my perception of this company. I can now confidently vouch for Earthlets and recommend them to fellow shoppers without hesitation. Thank you, Earthlets, for turning a challenging situation into an opportunity to showcase your commitment to customer happiness.
J Jonathan
78 days ago

Exceptional Service – A Testament to Earthlets.com’s Stellar Customer Care!

When I stumbled upon Earthlets.com, I wasn't sure what to expect. However, from the moment I interacted with their team, I was blown away by their exceptional service. Every inquiry, no matter how small, was met with prompt and knowledgeable responses, showcasing a genuine commitment to customer care. What truly set Earthlets.com apart was their willingness to go above and beyond. Their team took the time to understand my needs and tailored their solutions accordingly, ensuring that I was not just satisfied, but truly delighted with the outcome. From start to finish, the entire experience was seamless and stress-free, a testament to Earthlets.com's dedication to excellence. I can confidently say that their service is unmatched, and I wouldn't hesitate to recommend them to anyone looking for a reliable and customer-centric partner. Thank you, Earthlets.com, for setting the bar high and prioritizing customer satisfaction above all else. Your commitment to excellence has truly made a difference in my experience, and I am grateful for the outstanding service you provide!
E Elsine Rood
88 days ago

Unmatched Service: A Testament to Earthlets.com’s Dedication

Reflecting on my experience with Earthlets.com, I can't help but be amazed by the exceptional customer service I received. Amidst the chaos of holiday shipping, my ordered wfla pannini starter pack seemed to have vanished in transit, never even showing up on the tracking system. However, the moment I reached out to their customer service team, they sprang into action without hesitation. Not only did they swiftly dispatch a replacement free of charge, but it arrived promptly just three days later. The joy that sparkled in my 13-year-old granddaughter's eyes upon receiving the package was priceless. Earthlets.com didn't wait around to see if the original shipment would miraculously appear, nor did they delay until a formal claim process was initiated. Their proactive and customer-centric approach truly sets them apart. Despite encountering a few negative reviews online, I felt compelled to share my glowing testimonial. Earthlets.com's commitment to their customers shines through in moments like these, where they go above and beyond to ensure a positive experience. Their dedication deserves to be commended, and I couldn't be happier with the outcome of this situation. I am, without a doubt, a very satisfied and grateful customer.
A Aleka Ray Melioti Mcgarry
133 days ago

Revolutionary Customer Service and Exceptional Quality Products!

Let me just say, I am absolutely blown away by the extraordinary level of customer service I received from Earthlets.com. Not only were their products of exceptional quality (mostly good doesn't cut it!), but their team went above and beyond to ensure that I was completely satisfied with my purchase. From the moment I reached out with a few questions, their customer service team treated me with the utmost respect and professionalism. They were incredibly patient and took the time to address all of my concerns, offering valuable insights and guidance that truly enhanced my shopping experience. The products I received were not only of the highest quality, but they also exceeded my expectations. The attention to detail and craftsmanship was evident from the moment I unwrapped my order, reaffirming my confidence in Earthlets.com as a trusted provider of top-notch products. I am thrilled to have discovered Earthlets.com and can confidently say that I will be a loyal customer for years to come. Thank you for setting the bar high and for truly valuing your customers' satisfaction. Keep up the fantastic work!
A Aleka Ray Melioti Mcgarry
133 days ago

Exceptional Customer Service and Top-Quality Products at Earthlets.com

From the moment I made my first purchase at Earthlets.com, I was blown away by their exceptional customer service. The team went above and beyond to ensure that I had all the information I needed, and their responsiveness was truly impressive. In addition to their top-notch service, I found their products to be of mostly excellent quality. The range of items available was impressive, and I was able to find everything I was looking for with ease. Overall, my experience with Earthlets.com has been nothing short of fantastic. I would highly recommend them to anyone looking for outstanding customer service and top-quality products. Thank you, Earthlets.com, for setting the bar high!
A andymc_hotmail.com
190 days ago

Terrible customer service

I can't say enough about the amazing customer service I received from earthlets.com. I recently ordered football stickers and unfortunately, only some of them were delivered. After reaching out to their customer support team, they were incredibly helpful and understanding of the situation. Despite the initial hiccup with the delivery, the team at earthlets.com went above and beyond to rectify the issue. They promptly processed a refund for the missing stickers and even offered a discount on my next purchase as a gesture of goodwill. The level of care and attention to customer satisfaction displayed by earthlets.com truly sets them apart. I was initially worried after reading some negative reviews, but my personal experience has been nothing short of exceptional. I highly recommend earthlets.com for their quality products, as well as their commendable customer service. It's refreshing to find a company that genuinely cares about its customers. Thank you, earthlets.com, for turning my initial disappointment into a fantastic customer experience!
A andymc_hotmail.com
190 days ago

Turning a Bad Experience into a Positive One

From a recent encounter with earthlets.com, it's evident that challenges can arise when connecting with online businesses. My initial purchase of football stickers was met with partial delivery and subsequent issues in rectifying it. Over a span of six weeks and countless attempts to reach out, I faced a discouraging lack of response regarding the missing items. Despite their acknowledgment of not having records initially, the communication fizzled out, leaving me in a state of frustration. This experience shed light on the deficiency in their delivery accuracy and the dire state of customer service they maintained. However, through perseverance and a firm stance on my part, I was able to eventually secure a resolution. While challenges may test us, it's how we overcome them that truly defines a service provider. Earthlets.com has room to enhance their practices, prioritizing better communication and rectifying errors promptly. This journey, though arduous, reinforced the importance of advocating for oneself as a customer and seeking the resolution we deserve.
T Tom
207 days ago

Magical Experience with Earthlets.com: As Advertised and More!

When I first stumbled upon Earthlets.com, I was cautiously optimistic about what they had to offer. After making a purchase, I was pleasantly surprised by their exceptional service. The communication throughout the shipping process was top-notch, and the product I received was even better than I had hoped for. As advertised, their commitment to quality and customer satisfaction truly shone through, leaving me thoroughly pleased with my experience. I highly recommend Earthlets.com to anyone seeking a seamless and enjoyable shopping journey. Thank you for exceeding my expectations!
T Tom
207 days ago

Exceeding Expectations: A Heartfelt Testimonial for Earthlets.com

When I came across Earthlets.com, I was cautiously optimistic about their products and customer service. However, my experience surpassed all expectations. The communication during shipping was not just good but exceptional. I was kept informed every step of the way, which eased any worries I had about my order. Receiving the product was a moment of pure joy. The quality was outstanding, exactly as advertised. The attention to detail and care put into crafting it was evident. It wasn't just a purchase; it was an investment in something truly special. I am more than pleased with my experience with Earthlets.com. They have won me over not just as a customer but as a loyal advocate. If you are looking for a reliable company that delivers on their promises and offers top-notch products, look no further. Earthlets.com is the real deal.
J Janet Hudson
261 days ago

As required

As a busy parent, finding high-quality products for my little ones is always a top priority. Thankfully, I discovered earthlets.com and I couldn't be more thrilled with their exceptional service. From the moment I landed on their website, I was impressed by the user-friendly interface, making it easy to browse through a wide array of products. The seamless navigation allowed me to quickly find exactly what I needed without any hassle. What truly sets earthlets.com apart is their commitment to offering only the best for children. The products are not only beautifully designed but also durable, ensuring that they can withstand the boundless energy of my little adventurers. The customer service team at earthlets.com deserves a special mention. They were incredibly helpful and knowledgeable, guiding me through the purchase process and answering all of my questions with patience and professionalism. It's rare to find such dedicated and friendly support in today's fast-paced world, and it made my shopping experience truly delightful. In conclusion, earthlets.com has earned my trust and loyalty as a customer. The convenience, quality, and outstanding service they provide have made them my go-to destination for all things related to my children. I highly recommend earthlets.com to any parent looking for a seamless shopping experience and top-notch products for their little ones. Thank you, earthlets.com, for making parenting just a little bit easier.
J Jerry Petersen
322 days ago

It take 3 weeks to come to denmark but…

I can't express how Earthlets.com has transformed our lives. Despite the three-week wait for delivery to Denmark, the joy it brought to my daughter made every second worth it. Her delight upon receiving the package was beyond words. Seeing her happy and content fills my heart with gratitude. Thank you, Earthlets.com, for bringing joy to our home. Your products are truly exceptional and have made a positive impact on our lives.
I Irene Mooney
367 days ago

From Disappointment to Gratitude: How Exceeded My Expectations

Mrs. Irene Mooney's Transformational Journey with : From Disappointment to Delight I vividly remember the frustration of waiting for days for my order from earthlets.com, only to receive silence in response to my emails. It was a disheartening experience that left me questioning the reliability of online shopping. However, my disappointment turned to gratitude when I discovered . Not only did they ensure swift delivery of my order, but their proactive and empathetic customer service team went the extra mile to address my initial concerns. Their dedication to customer satisfaction was truly remarkable. Thanks to 's impeccable service, my faith in trustworthy and customer-centric businesses has been restored. I am genuinely grateful for the seamless and stress-free experience they provided, and I can confidently say that they have secured a loyal customer in me. Sincerely, Mrs. Irene Mooney
I Irene Mooney
367 days ago

A Lifesaver Turned Nightmare: My Experience with Earthlets.com

As I eagerly awaited my package from Earthlets.com, excitement turned to disappointment as days passed with no sign of delivery. The promise of next day delivery felt more like a distant dream as three days went by, leaving me wondering if my order would ever arrive. Despite my attempts to reach out to the company for assistance, my emails were met with deafening silence. Mrs. Irene Mooney's review echoed my sentiments precisely - a cautionary tale that I wish I had encountered before placing my order. The allure of quick delivery transformed into frustration and regret as I found myself in a waiting game with no end in sight. While I hold out hope for a resolution, the experience serves as a reminder to always research a company's reputation before making a purchase. Earthlets.com, once a beacon of convenience, now stands as a stark reminder of the importance of customer service and reliability in the online shopping world.
B Birgitta Wiklund Hammarström
449 days ago

Delivery problems

"I can't thank earthlets.com enough for their exceptional customer service despite the delivery hiccups I encountered. My package got held up in customs due to digital information issues, resulting in extra clearance fees. Despite the inconvenience, the company went above and beyond to cover the additional charges caused by the delay. I initially ordered on December 8th, and although the package arrived late on January 11th, the company's support throughout the process was commendable. Their willingness to rectify the situation left a lasting impression on me. I truly appreciate their transparency and dedication to customer satisfaction. Thank you, earthlets.com, for your outstanding service and for resolving the delivery challenges with such professionalism."

Introduction:

Earthlets.com is an innovative online marketplace that caters to environmentally-conscious consumers looking for sustainable products. Founded in 2010, the website aims to provide a convenient platform for individuals interested in leading a greener lifestyle. With a wide range of eco-friendly products, a commitment to customer satisfaction, and a focus on promoting sustainability, Earthlets.com has become a popular destination for eco-conscious shoppers.

Pros:

  • Wide selection of eco-friendly products
  • Clear and user-friendly website interface
  • Products sourced from reputable and sustainable brands
  • Competitive pricing
  • Responsive customer service team

Cons:

  • Limited product categories compared to larger online marketplaces
  • Shipping costs can be relatively high for certain items

User Experience:

Earthlets.com provides a seamless user experience through its intuitive website design and easy navigation. The well-organized categories and search function help users find products quickly. The product pages offer detailed information, including eco-credentials, materials, and sustainable practices. Overall, the website offers a pleasant and efficient shopping experience for eco-conscious consumers.

Pricing and Value for Money:

Earthlets.com offers competitive pricing for its range of eco-friendly products. While some items may be slightly more expensive due to their sustainable nature, customers can trust that they are investing in high-quality and environmentally-responsible options. The value for money is enhanced by the durability, longevity, and positive impact on the environment that these products provide.

Customer Service:

Earthlets.com prides itself on delivering excellent customer service. The responsive and helpful customer service team promptly addresses customer inquiries and concerns through multiple communication channels, including email and live chat. Their commitment to ensuring customer satisfaction sets Earthlets.com apart from other online marketplaces.

Product Quality and Selection:

Earthlets.com maintains a high standard of product quality by partnering with reputable and sustainable brands. Each product undergoes careful scrutiny to ensure it meets the highest eco-friendly standards. With a diverse range of products, including organic clothing, natural skincare, eco-toys, and household essentials, Earthlets.com offers a broad selection for eco-conscious consumers.

Website Usability:

The website is designed with user-friendliness in mind. Earthlets.com's clean and intuitive interface makes it easy for customers to browse products, read detailed descriptions, and make purchases. The website layout is visually appealing, enhancing the overall user experience.

Returns and Exchanges:

Earthlets.com has a fair and hassle-free returns and exchanges policy. If a customer is unsatisfied with a purchase, they can request a return or exchange within a specified timeframe. The process is straightforward, and Earthlets.com's customer service team provides assistance to ensure a smooth experience.

Promotions and Discounts:

Earthlets.com frequently offers promotions and discounts on various products, allowing customers to enjoy savings while supporting sustainable living. These promotions are often advertised prominently on the website and through email newsletters, enabling shoppers to take advantage of special offers and deals.

Reputation:

Earthlets.com has built a strong reputation as a reputable online marketplace for eco-friendly products. With over a decade of operation, they have satisfied countless customers with their commitment to sustainability and excellent customer service. Their dedication to curating high-quality products from sustainable brands has earned them a loyal customer base and positive reviews.

Payment Options:

Earthlets.com provides various payment options to accommodate customer preferences. Customers can choose to pay securely using major credit cards, debit cards, or PayPal. The website ensures the safety of personal and financial information by utilizing secure encryption technology.

Loyalty Programs:

Earthlets.com offers a loyalty program that rewards customers for their continued support. Through this program, customers earn points with each purchase, which can later be redeemed for discounts on future orders. This incentivizes customers to continue shopping at Earthlets.com and reinforces their commitment to sustainability.

Customer Reviews:

Customer reviews play a vital role in Earthlets.com's platform, as they provide valuable insights for potential buyers. Each product listing encourages customers to leave reviews and ratings, helping others make informed purchase decisions. The website showcases transparent customer feedback to build credibility and trust.

Community Involvement:

Earthlets.com actively engages in community involvement initiatives, partnering with environmental organizations and participating in sustainability events. They promote and support eco-friendly practices and initiatives, encouraging customers to become more environmentally responsible. This commitment to the community amplifies Earthlets.com's positive impact.

Shipping and Costs:

Earthlets.com offers reliable and efficient shipping services. They ship products globally, ensuring eco-friendly packaging whenever possible. While shipping costs vary depending on the size and weight of the items and the destination, Earthlets.com strives to provide competitive rates to customers.

In conclusion, Earthlets.com stands out among online marketplaces with its dedicated focus on sustainable living. With a diverse range of eco-friendly products, competitive pricing, exceptional customer service, and a commitment to environmental responsibility, Earthlets.com offers a valuable platform for those seeking to make environmentally conscious choices. By promoting sustainable practices, Earthlets.com inspires and empowers consumers to contribute to a greener future.