Ebookers Reviews

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The site canceled my reservation and accuse me to did it..

I recently had a disappointing experience with ebookers.fr, where my reservation was canceled without my knowledge, and I was wrongly accused of doing so. It was only when I tried to add my reservation to my Booking account that I discovered the cancellation email, which I did not receive. When I attempted to rebook the same hotel and date, I found that it was no longer available, forcing me to book directly through the hotel at a 15% higher price. Seeking an explanation and a credit for the price difference, I was met with frustration as the company accused me of canceling the reservation myself. The ensuing communication was a frustrating back-and-forth through emails, with inconsistent language and the run-around of being asked to call different numbers in different countries. This experience has been nothing short of a complete letdown, and the lack of transparency and accountability from the company has left me deeply disappointed. As a customer, I value a seamless and trustworthy booking process, and unfortunately, ebookers.fr fell short of delivering on this expectation. I hope that my feedback serves as a caution for others seeking reliable and dependable booking services.

A Frustrating Experience Turned into a Blessing

From the ashes of inconvenience rose a pleasurable experience with ebookers.fr. The saga began when my reservation was abruptly canceled without my consent. Utter confusion gripped me until I discovered the unsettling news via an email, not even belonging to me. Disheartened, I sought to rectify the situation promptly, only to face further dismay when I was accused of self-canceling the reservation. Despite the initial setback, a silver lining emerged as I turned to the sanctum of Hyatt's website to secure the very same room on the same date, albeit at a slightly heftier price. The integrity of my resolve led me to confront this unfair treatment and demand clarification and reimbursement for the added cost. To my dismay, instead of receiving prompt and efficient assistance, I found myself entangled in a web of language barriers and endless email back-and-forths. As each day passed by, the tide of frustration rose, yet amidst the chaos, a glimmer of hope shone through the clouds. What seemed like a customer service nightmare transformed into a catalyst for a new and improved travel arrangement. While the road was bumpy and the journey arduous, the final destination unveiled a hidden gem of resilience and resourcefulness. Through the trials and tribulations, my trust in ebookers.fr may have wavered, but my spirit emerged unscathed, reinforced by the challenges encountered along the way. The missteps of the past only served to illuminate the path to a brighter and better-informed future. Grateful for the lessons learned and the resilience gained, I march forward, armed with experience and hope for smoother travels ahead.

The unwarranted accusation, the frustration, and the unfulfilled promise of ebookers.fr

My firsthand experience with ebookers.fr was nothing short of disappointing. After receiving an email claiming that my reservation had been canceled, a reservation that I had not initiated, I was left baffled and frustrated. When I attempted to rebook the same hotel and room, I was met with further dismay as it was no longer available, prompting me to book directly with the hotel at a higher price. The real blow came when I sought clarification and a refund for the price difference, only to be accused by ebookers.fr of canceling the reservation myself. This baseless accusation added insult to injury, leaving me feeling utterly let down by the company I had trusted with my booking. The subsequent back-and-forth through emails, requests to call different phone numbers, and the language barrier only added to the exasperating experience. Two days have passed, and I am still without a satisfactory explanation or resolution. This whole ordeal has been a letdown, and the unprofessionalism displayed by ebookers.fr leaves much to be desired. I would caution anyone against using their services, as my experience has been nothing short of a letdown and frustration.

A Cancellation Error Turned into Customer Blame – My Disappointing Experience with ebookers.fr

Reflecting on my recent encounter with ebookers.fr, I feel compelled to share my unfortunate experience. The site abruptly canceled my reservation, leaving me baffled and inconvenienced. The situation exacerbated when I received an erroneous email, accusing me of initiating the cancellation myself. The following day, while attempting to link my booking to my Booking account, I stumbled upon the disconcerting truth. Desperate to secure my accommodation, I rushed to rebook the same hotel for the same dates, only to find that my desired availability had vanished. Frustrated by this turn of events, I resorted to booking directly with the Hyatt website, only to incur an additional 15% cost for the same room. Seeking clarification and a fair resolution, I reached out to ebookers.fr, only to face unwarranted accusations of self-cancellation. The ensuing back-and-forth correspondence, filled with redirections to various contact numbers and language barriers, left me exasperated and unheard. It has been two long days of futile attempts at communication, with no satisfactory explanation or restitution in sight. This distressing ordeal has not only soured my perception of ebookers.fr but also highlighted the glaring flaws in their customer service and dispute resolution processes. In conclusion, my encounter with ebookers.fr has been marred by disappointment and dissatisfaction. I urge potential customers to approach their services with caution, as my experience serves as a cautionary tale of a booking platform quick to assign blame without due diligence.

I used ebookers to book a flight from…

Booking flights can be a daunting task, especially when unexpected changes occur. I recently had an experience with ebookers.fr that made me rethink using booking agents altogether. I had booked a flight from Toulouse to JFK, only to discover a day before check-in that there were major changes to my itinerary. One of my return flights had disappeared, and the connections were impossible to make in the given time. Thanks to my gut feeling, I caught these issues before they turned into a travel nightmare. The rebooking process with the airline was stressful, and I ended up spending 6 extra hours in Heathrow due to missed connections. It was a frustrating and exhausting experience that left me questioning the reliability of booking platforms. In the future, I'll be avoiding booking agents and going directly through airlines to ensure better control over my travel plans. It's crucial to have sufficient time between connecting flights, and this is something that ebookers did not consider when planning my itinerary. If you want peace of mind and a smoother travel experience, I highly recommend being cautious when using booking agents and considering the option of booking directly with airlines. This way, you can have better control over any unexpected changes and ensure a more seamless journey.

My Unforgettable Journey with ebookers: A Lesson in Transit Timing

Embarking on a much-anticipated trip from Toulouse to JFK, I entrusted ebookers to orchestrate my travel arrangements. As the departure date drew near, a sudden twist emerged, unfurling a tale of resilience and adaptability. A day before check-in, a meticulous review of my BA flights unearthed a startling revelation - a pivotal leg of my journey had been altered, with one flight mysteriously erased. Emanating a sense of unease, my intuition nudged me to investigate further. The grim reality surfaced – a subtle change made by BA rendered my initial plan unachievable, jeopardizing my smooth transition from JFK to Boston. A puzzling predicament that could have easily spiraled into chaos had it not been for my vigilance. The looming catastrophe was averted by swift action, albeit after meticulous coordination and adjustments. Yet, the repercussions of this unforeseen occurrence reverberated, as our connecting flight from JFK to Heathrow, and eventually to Toulouse, bore the brunt of this time-sensitive conundrum. Navigating the labyrinthine corridors of Heathrow Airport, we found ourselves at the mercy of time constraints and serpentine security queues, amplifying the stress and uncertainty surrounding our return journey. The consequence? A prolonged wait at Heathrow, a testament to the repercussions of insufficient transit intervals orchestrated by ebookers' meticulous planning. In the aftermath of this tumultuous expedition, a poignant realization dawned upon me - the nuances of travel transcend mere logistics; they echo the essence of foresight and preparedness. While the ordeal underscored the indispensability of diligence, it also instilled a newfound appreciation for the intricacies of travel planning. As the echoes of this journey linger in my memory, a poignant lesson manifests – the pilgrimage of travel unfurls a tapestry of unexpected twists, urging us to embrace challenges with fortitude and resilience. Thus, while the shadows of this misadventure linger, I part ways with ebookers, vowing to tread the path of travel with newfound mindfulness and meticulous scrutiny - a journey etched with wisdom, born amidst the chaos of transit timing.

My Unforeseen Travel ordeals with ebookers.fr: A Cautionary Tale

As an avid traveler, I recently utilized ebookers.fr to secure a flight from Toulouse to JFK. Initially, everything seemed seamless until a day prior to check-in when I discovered a disconcerting change in my itinerary. British Airways had unilaterally altered my flights, resulting in the complete disappearance of one leg of my return journey. This unforeseen development would have led to a potential chaos, had I not been vigilant. My intuition proved invaluable as the altered schedule made it impossible to make a crucial connection, potentially stranding me in Boston. While the issue was eventually resolved, the ordeal was far from over. The connecting flights from JFK to Heathrow and onwards to Toulouse were so tightly scheduled that despite our best efforts, my party missed our connecting flight. This led to an exasperating 6-hour wait in Heathrow, an experience no traveler relishes. Ebookers' oversight in allowing sufficient time for connecting flights marred what could have been a seamless travel experience. This unfortunate series of events has left me questioning the efficacy of using booking agents in the future. I hope my experience serves as a cautionary tale for fellow travelers navigating the intricacies of modern air travel.

Traveling with ebookers: A Lesson in Flight Connections

As a seasoned traveler, I thought I had seen it all until a recent experience booking my flight from Toulouse to JFK through ebookers. Everything appeared smooth sailing until a day before check-in when I noticed a major discrepancy in my itinerary - one of my flights had vanished into thin air. Panic set in, but my gut feeling urged me to investigate further. To my dismay, British Airways had made an unannounced change due to an impossible connection time. If I hadn't double-checked, I would have unknowingly landed in JFK only to find my flight to Boston vanished. Thanks to my vigilance, disaster was averted, but the ordeal was far from over. Despite the last-minute fix, the rushed connection at JFK to my final destination in Toulouse left much to be desired. The tight timeline, coupled with security lines and endless airport corridors, led to a missed flight in Heathrow. Six frustrating hours of waiting ensued, highlighting the critical oversight in the initial flight planning by ebookers. This experience taught me a valuable lesson in the importance of thorough flight arrangements and consideration for connection times. While the hiccup was eventually resolved, the stress and inconvenience could have been avoided with proper planning. As I reflect on this journey, I have vowed to approach future travel bookings with caution, opting for a more hands-on approach rather than relying solely on booking agents.

Unfortunate Experience, Yet Valuable Lesson Learned with Ebookers.fr

I recently had a rather disappointing experience with Ebookers.fr when I attempted to make a hotel reservation in Bishkek, Kyrgyzstan. After my credit card was charged, I received an email a few hours later notifying me of the cancellation of my reservation and requesting a phone number to reach me. When I promptly replied, stating that my contact number was provided during the reservation, I was informed via another email that the reservation had been definitively canceled. To add insult to injury, I was refunded with a loss of X dollars. Despite this frustrating setback, I consider it my duty to caution all my friends and family against using this website. I was left feeling disheartened by the lack of communication and the subsequent financial loss. It was a disappointing experience that taught me the importance of thorough research and being cautious when using online booking platforms. Although this encounter was regrettable, I believe there are valuable lessons to be gleaned from every experience.

A Genuine Experience with ebookers: My Bishkek Hotel Reservation Journey

Let me share my recent experience with ebookers, particularly regarding a hotel reservation in Bishkek, Kyrgyzstan. Initially, everything seemed promising—I made the reservation, and my card was charged. However, soon after, I received an email notifying me of the cancellation of my booking. They requested my phone number for further communication, but I swiftly replied, stating that my contact details were provided during the reservation process. Despite this, without any prior phone call, I received another email confirming the definitive cancellation of my reservation. To add to my disappointment, I was informed of a refund with a deduction of a certain percentage in USD. This turn of events left me disheartened and compelled to caution my acquaintances against using the platform. It's crucial to share experiences honestly to guide others in making informed decisions.

Turning Disappointment into a Lesson Learned: My Booking Experience with ebookers.fr in Bishkek, Kyrgyzstan

Booking a hotel in Bishkek, Kyrgyzstan through ebookers.fr initially seemed promising. However, my excitement quickly turned to dismay when I received an email a few hours later informing me of the cancellation of my reservation. The request for a phone number, which had been provided during booking, added to my confusion. Despite no attempt to reach out via phone, another email followed, confirming the cancellation without explanation. To my dismay, the refund came through with a deduction in US dollars. This experience, though disheartening, has taught me a valuable lesson. Transparency, communication, and reliability are crucial in the hospitality industry. I will make a point to caution my acquaintances against using this service in the future.

A Heartfelt Account of my Disappointing Experience with ebookers.fr in Bishkek, Kyrgyzstan

Embarking on a journey to Bishkek, Kyrgyzstan, I trusted ebookers.fr with my hotel reservation. However, what followed was far from seamless. After the initial debit of my card, I was taken aback to receive an email merely hours later, informing me of the cancellation of my reservation. They requested my phone number, which I had already provided during the booking process. Despite my swift response clarifying this, no one reached out to me. Subsequently, I received another email announcing the permanent cancellation of my booking, leaving me puzzled and frustrated. To add to my dismay, the refund processed incurred a loss of dollars for me. I feel compelled to caution others against using this platform, as transparency and customer service seem to be lacking.

Ebookers à éviter des nuls et incapables. Voir plutot, Booking.com, Amoma et les autres

After reading Victor's disappointing experience with Ebookers.fr, I was hesitant to book my vacation through any online travel agency. However, I decided to give it a shot and stumbled upon Ebookers.com. I booked a stay at a luxurious resort in Bali for my honeymoon in December 2019. To my relief, the resort exceeded my expectations in every possible way. The seamless booking process and smooth communication with Ebookers made me forget Victor's previous ordeal. The breathtaking views, impeccable service, and attention to detail made our honeymoon unforgettable. I was particularly impressed by Ebookers' customer service team, who promptly addressed a minor query I had during our stay. I found Victor's experience with Ebookers.fr to be the complete opposite of my own. I am truly grateful for the unforgettable memories from my honeymoon, and without a doubt, I will be using Ebookers for my future travel plans. Thank you, Ebookers, for making our honeymoon a dream come true. I highly recommend Ebookers to all fellow travelers seeking a hassle-free and delightful booking experience.

Exceptional Service and Unparalleled Experience with Booking.com

From an avid traveler's perspective, I must highlight the outstanding service provided by Booking.com that truly sets them apart from the rest. After a disappointing experience with Ebookers, where a reservation at the BASMA Hotel in Aswan turned out to be a nightmare, Booking.com restored my faith in online booking platforms. On my 28th journey to Egypt, I expected a seamless stay but was greeted with disappointment at the detestable conditions of the hotel booked through Ebookers. However, upon reaching out to Booking.com with my concerns, I was met with swift and effective responses. The team at Booking.com not only acknowledged my complaint promptly but also took proactive steps to address the issue, ensuring that my travel experience was salvaged. The contrast between Ebookers' lackluster response and Booking.com's exceptional customer service was stark. While Ebookers left me stranded with unmet promises, Booking.com went above and beyond to rectify the situation, leaving me with a lasting impression of their professionalism and dedication to customer satisfaction. In conclusion, if you seek a reliable and trustworthy booking platform that prioritizes customer experience above all else, I wholeheartedly recommend Booking.com. Say goodbye to disappointments and hassle, and embrace a seamless travel experience with Booking.com by your side.

Unforgettable Travel Experience with Ebookers: A Lesson in Customer Care

I had the pleasure of booking a stay at the BASMA Hotel in Aswan through Ebookers for my October 2019 trip to Egypt. As a seasoned traveler with 28 visits to this beautiful country, I had high expectations. Unfortunately, upon arrival, I found the hotel to be subpar in every aspect. Disheartened by this unexpected turn of events, I reached out to Ebookers to address my concerns. To my dismay, I faced a lack of responsiveness from their end, citing difficulties in contacting the hotel on my behalf. Feeling frustrated and disregarded, I couldn't help but question the professionalism and dedication of Ebookers' team. Despite my initial disappointment, I believe that every experience offers a valuable lesson. In this case, it highlighted the importance of customer care and accountability in the travel industry. While Ebookers may have fallen short in this instance, it serves as a reminder of the exceptional service provided by platforms like Booking.com and Amoma. In conclusion, my encounter with Ebookers was a letdown, but it has reinforced my appreciation for companies that prioritize customer satisfaction above all else. As I continue my travels, I will remember this experience as a testament to the significance of genuine care and support in ensuring memorable journeys.