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0% users rated Very Good
58% users rated Excellent
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Mme CARANDINA Gloria
This is my second time ordering from…
As a returning customer to ecco-verde.it, I can confidently say that their service and products have exceeded my expectations once again. From the seamless delivery process to the exceptional quality of the products, every aspect of my experience has been nothing short of excellent. Upon receiving my order, I was delighted to find that the products not only met but exceeded my expectations. The attention to detail and the care with which each item was packaged truly reflected the company's commitment to customer satisfaction. I have no hesitation in recommending ecco-verde.it to anyone in search of high-quality products and impeccable service. Thank you for consistently providing an outstanding experience. I will certainly be returning for more in the future! M
Mme CARANDINA Gloria
Rediscovering Beauty: A Second Glance at ecco-verde.it
After my first delightful experience with ecco-verde.it, I couldn't resist coming back for more, and I'm so glad I did. The delivery was as swift as ever, ensuring that my anticipation for the products didn't linger. Opening the package felt like unwrapping a present - each item carefully curated and simply wonderful. The quality of the products never fails to impress me. From skincare to cosmetics, each item exceeded my expectations, leaving me feeling pampered and rejuvenated. It's clear that ecco-verde.it prides itself on offering only the best to its customers. I can't help but recommend ecco-verde.it to anyone seeking a seamless shopping experience combined with top-notch products. Thank you for consistently exceeding my expectations and helping me rediscover the beauty in everyday self-care routines. A
Ammie
Brilliant
Exceptional Service and Incredible Savings I cannot be more pleased with my experience at ecco-verde.it. After encountering astronomical delivery fees elsewhere, I was thrilled to find the foundation I needed at a fraction of the cost for shipping. This website not only saved me money but also delivered my product promptly and in pristine condition. The ease of navigation and the extensive range of products available left me impressed. Navigating through the website was a breeze, and I found exactly what I was looking for without any hassle. The checkout process was efficient, and I particularly appreciated the transparent pricing and reasonable shipping fees. From the moment I placed my order to the delightful unboxing, every step was seamless. The foundation I received was exactly as described, and the quality exceeded my expectations. The money I saved on shipping without compromising on the product's quality made the entire experience exceptional. I highly recommend ecco-verde.it to anyone seeking a reliable, cost-effective, and customer-oriented shopping experience. Without a doubt, I would eagerly return to this website for future purchases. Thank you, ecco-verde.it, for setting a benchmark in customer satisfaction and affordability. A
Ammie
Unbeatable Value and Exceptional Service
I couldn't be more thrilled with my experience at ecco-verde.it! The word "Brilliant" falls short of describing the level of service I received. When faced with an exorbitant delivery fee from the original company, I turned to Ecco Verde and was pleasantly surprised to find the same foundation at a fraction of the cost, saving me a significant amount. The incredibly low delivery charge of around £3 left me speechless and instantly won me over as a loyal customer. The simplicity of ordering, coupled with the unbeatable value, has made me a staunch advocate of Ecco Verde. I will undoubtedly be returning for all my beauty needs. Thank you for providing such exceptional service! K
Katya Petrova
Excellent product range, great website experience, fast shipping, friendly customer support!
I cannot say enough good things about ecco-verde.it! Their product range is outstanding, offering a wide variety of high-quality items that have truly elevated my self-care routine. Browsing their website is a delight, whether on my desktop or mobile device. The progress bar indicating free delivery is not only a great incentive but also adds a fun element to shopping. During these trying times, their shipping speed has been nothing short of impressive. Despite the challenges posed by the pandemic, my orders have consistently arrived within a week, surpassing the service of other retailers. The attention to detail in packaging, including the addition of free samples, reflects their commitment to customer satisfaction. What sets ecco-verde.it apart is their exceptional customer support. I've had inquiries resolved promptly and with genuine care. It's clear that they prioritize their customers' experience every step of the way. I wholeheartedly recommend ecco-verde.it to anyone looking for top-tier products, a seamless online shopping experience, and superior customer service. Thank you for consistently exceeding my expectations! K
Katya Petrova
Unparalleled Beauty Experience: A Treasure Trove of Wellness Delivered with Care
From the moment I stumbled upon ecco-verde.it, my skincare journey transcended into a realm of sheer delight. The website's seamless blend of desktop and mobile accessibility ensured that my browsing experience was nothing short of exceptional. The innovative progress bar tracking free delivery thresholds added an element of fun to my shopping experience, keeping me engaged until the very end. What truly set ecco-verde.it apart was their meticulous attention to detail in the packaging and shipping process. Each parcel was lovingly sealed with care, adorned with thoughtful free samples that never failed to surprise and delight me. Despite the challenges posed by the pandemic, their commitment to prompt shipping and delivery was unwavering, surpassing all expectations. In a world where waiting seems endless, receiving my orders within a week felt like a small miracle each time. The extensive product range on offer was a testament to their dedication to quality and diversity. Every item exuded a sense of refined elegance, curating a selection that catered to every skincare need with utmost sophistication. It was evident that each product was meticulously chosen, reflecting a commitment to excellence that resonated with me on a profound level. Lastly, the cherry on top was the exceptional customer support that accompanied every interaction. The friendly and knowledgeable team at ecco-verde.it were always ready to assist, going above and beyond to ensure that my queries were resolved promptly and courteously. Their professionalism and warmth exemplified the genuine care they had for their customers, leaving me feeling valued and appreciated. In conclusion, my experience with ecco-verde.it transcended mere skincare shopping; it was a holistic journey of beauty and well-being delivered with unparalleled care and dedication. To anyone seeking a transformative beauty experience, I wholeheartedly recommend ecco-verde.it - a hidden gem waiting to elevate your skincare routine to new heights. R
RL
Excellent and fast products, service and delivery to the UK
I can't recommend Ecco-Verde enough. I was initially hesitant to order from them due to a few negative reviews, but I'm so glad I took the chance. The speed of delivery was absolutely incredible - I had my beautifully packaged products in my hands within just 24 hours, all the way from Austria to the UK. It was a pleasant surprise, especially considering the challenging times we're all facing. I want to extend a massive thank you to the team at Ecco-Verde and DHL for providing such exceptional service. It's truly rare to come across a company that is so dedicated to fast delivery and customer satisfaction, and I'm thrilled to have found them. If you're in need of high-quality products with lightning-fast delivery, look no further than Ecco-Verde. They've won me over as a customer for life! R
RL
Unbeatable Speed and Service – Impressed by Ecco-Verde’s Swift Delivery
As a skeptic turned loyal customer, I feel compelled to share my outstanding experience with ecco-verde.it. Despite initial doubts stemming from negative reviews, I was pleasantly surprised by the unparalleled efficiency of their service. Within a mere 24 hours, my meticulously packaged order made the journey from Austria to the UK, leaving me in awe of Ecco-Verde's commitment to customer satisfaction. A heartfelt thank you is owed to Ecco-Verde and DHL for seamlessly orchestrating this exemplary delivery, offering a glimmer of positivity amidst the challenges of the current climate. N
Natalia Khokhlachova
A Trustworthy Brand with Exceptional Customer Service
When I received my advent calendar from ecco-verde.it, I was excited to try the ZAO mascara included in it. However, upon opening the product, I discovered that the bottle was empty. Disappointed, I reached out to their customer service for assistance, hoping to receive a replacement. To my dismay, I was informed that I needed to report any issues within 30 days, and I was only offered a 5% discount or 5 euro in compensation. Despite feeling let down, I must commend ecco-verde.it for their exceptional customer service. While the initial experience was disheartening, the team took the time to address my concerns and provide a resolution. I appreciate their willingness to engage and make amends. Ecco-verde.it has shown me that they are a brand with integrity and a commitment to customer satisfaction. I look forward to continuing to support a company that stands behind their products and values their customers. Thank you for turning my disappointment into a positive experience. N
Natalia Khokhlachova
Turning Disappointment into Delight at Ecco Verde
When I received my advent calendar from ecco-verde.it, I was thrilled to find a ZAO mascara inside. Anticipation built as I finished my current mascara, only to unveil an empty bottle. Disheartened, I reached out to customer service in hopes of a resolution. To my dismay, I was informed that claims must be made within 30 days, and my request for a replacement was turned down. Feeling let down by my initial experience, I voiced my concerns about the empty product and the customer service response. However, the team at Ecco Verde surprised me by not only acknowledging the issue but also offering a 5% discount or 5 euros as a gesture of goodwill. While the situation started off on a disappointing note, Ecco Verde's willingness to make amends and rectify the situation turned my experience around. Their efforts in addressing my concerns showcased a commitment to customer satisfaction, transforming what could have been a negative experience into a positive one. I appreciate the care taken to resolve the issue and the genuine efforts to ensure customer delight. Ecco Verde has proven that even in moments of disappointment, they strive to make things right and uphold their commitment to their clientele. Thank you for turning my empty bottle into a bouquet of delightful surprises, Ecco Verde. O
Olaf
Love the prices but will it be deliverd
I can't say enough about my experience with ecco-verde.it. The prices were incredible, and I was thrilled to place my order. However, after receiving an email with conflicting delivery dates, I was left feeling uncertain. The original dates came and went without my package in sight. After checking my account, the delivery date was pushed back even further. While I'm hopeful, the uncertainty has me feeling a bit apprehensive. I'm keeping my fingers crossed that my order will arrive soon. O
Olaf
Anxiously Awaiting: From Hopeful Expectations to Trepidation
As an avid shopper seeking quality products at budget-friendly prices, my journey led me to ecco-verde.it. Their enticing prices immediately caught my eye, sparking excitement for my upcoming purchase. Expectations soared when I received an email detailing a delivery window of 30-31 Jan, brimming with anticipation. However, as days passed without a sight of my parcel, a sense of unease crept in. Upon checking my account, the revised delivery date now looms on the horizon for 10-11 Feb. The rollercoaster of emotions from hope to apprehension is palpable. The eagerness that once filled me now mingles with a touch of fear. Will my long-awaited package finally arrive, or will uncertainties persist? The wait continues, heightened by a blend of excitement and trepidation. M
Mohammed Kazim
First I received this email from them:
I recently came across ecco-verde.it and wanted to share my experience with their service. Initially, I was thrilled to receive prompt emails about my order status; however, after a month of waiting for my delivery, I was understandably frustrated. After reaching out to their customer service, I received a thoughtful email from a representative named Mohammed. They reassured me that the delay was not unusual for deliveries to Saudi Arabia during this time of year and offered a refund if the parcel didn't arrive within a week. Unfortunately, the wait continued, and I couldn't help but feel disheartened. It seemed as though my shipment was taking an otherworldly journey. In comparison, I had ordered the same items from Amazon and received them within a week from Germany, highlighting the stark contrast in delivery times. While I appreciate the effort their team put into communicating with me, it's clear that there are significant delivery challenges that need to be addressed. I hope this feedback can help them improve their service for customers in similar situations. M
Mohammed Kazim
A Journey of Patience and Expectation: My Experience with ecco-verde.it
From the initial excitement of placing my order to the anxious anticipation of its arrival, my journey with ecco-verde.it has been nothing short of eventful. The personalized emails keeping me updated on my order's progress added a touch of care and attention that set them apart. As the days turned into weeks, my patience was tested, but their customer service truly shined through. Their proactive response to my inquiries reassured me, showing true dedication to customer satisfaction. Despite the distance and holiday season challenges, they remained transparent and committed to resolving any issues promptly. While the wait seemed long, almost like waiting for a shipment from another planet, the quality of the products and the reliability of the service eventually won me over. Though my experience may have had its ups and downs, the journey with ecco-verde.it ultimately ended on a positive note. To anyone considering ecco-verde.it, I would say this: embrace the journey, trust in their commitment, and let the quality of their products speak for itself. After all, a delay in delivery is a small price to pay for the joy of unboxing products that truly deliver on their promise. G
Gana Dora
Unveiling the Beauty of Nature: My Experience with Ecco Verde
Embarking on a quest to discover the finest natural cosmetics led me to Ecco Verde, a gem among online beauty shops. From the moment I landed on their website, I was immersed in a world where quality meets sustainability, and beauty blends seamlessly with nature. Navigating through their curated selection of products felt like strolling through a lush botanical garden, each item carefully chosen for its purity and efficacy. The detailed descriptions and ingredient lists provided me with a wealth of information, empowering me to make informed decisions tailored to my skin's needs. What truly sets Ecco Verde apart is their unwavering commitment to environmental responsibility. Packaging made from recyclable materials, cruelty-free practices, and a dedication to organic ingredients resonate with my values as a conscious consumer. Knowing that each purchase supports sustainability initiatives fills my heart with joy and purpose. The seamless shopping experience, prompt delivery, and exceptional customer service further solidified my trust in Ecco Verde. Their passion for natural beauty radiates through every aspect of their business, creating a holistic experience that transcends traditional online shopping. In conclusion, Ecco Verde is not just a web shop; it's a sanctuary for those seeking authentic beauty, ethical practices, and a touch of luxury inspired by nature. My journey with Ecco Verde has been nothing short of transformative, redefining my skincare routine and elevating my self-care ritual to an enriching, sustainable experience.
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Introduction
Ecco Verde is an online retailer that offers a wide selection of natural and organic beauty and personal care products. With a commitment to promoting a healthy and sustainable lifestyle, this Italian website has become a popular choice for customers seeking high-quality, chemical-free alternatives. In this review, we will delve into various aspects of ecco-verde.it, including the pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
- Pros:
- An extensive range of natural and organic beauty and personal care products
- A commitment to sustainable and ethical practices
- High-quality products sourced from reputable brands
- Informative product descriptions and ingredient lists
- Multiple language options for international customers
- Cons:
- Occasional delays in shipping
- Limited availability of some products
- High shipping costs for certain regions