Ecodendreams Reviews

Voted Poor (2/5)

13 Votes

24 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

83% users rated Terrible
8% users rated Poor
8% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
A Aira Villaroza
92 days ago

ecodendreams.com Exceeded My Expectations and Delighted Me Beyond Measure!

Unveiling my experience with ecodendreams.com – a testament to superior service! Initially, during the hustle and bustle of Black Friday, I couldn't resist treating myself to a luxurious pillow from ecodendreams.com, intending it as a gift for the holiday season. Unfortunately, a delay in receiving my order ensued, and I found myself disheartened by the lack of updates. However, upon mustering the courage to reach out to their customer service team, I was pleasantly surprised by their attentiveness and dedication. After expressing my concerns about the delayed shipment and indicating my wish to cancel the order, the team at ecodendreams.com sprang into action. Despite the challenging circumstances, they promptly dispatched a new pillow, assuring me that the initial mishap was an anomaly. While I eagerly awaited the arrival of my replacement, I was regrettably not provided with a tracking number. Yet, despite this, my faith in their commitment remained unwavering. Despite the second shipment not materializing as anticipated, the exemplary customer service I encountered throughout this ordeal overshadowed any inconvenience. The team's unwavering support and eagerness to rectify the situation left an indelible impression on me. In a world where customer service can oftentimes falter, ecodendreams.com excelled in demonstrating their dedication to customer satisfaction. Ultimately, while my journey with ecodendreams.com encountered unforeseen hurdles, the sincerity and dedication of their team shone brightly. I wholeheartedly recommend ecodendreams.com to anyone seeking exceptional products backed by unparalleled customer service. Despite the initial setbacks, the genuine commitment and personalized care I experienced reaffirmed my confidence in this remarkable brand. Thank you, ecodendreams.com, for not just meeting, but exceeding my expectations!
R Regina Vingless
93 days ago

Transformative Comfort Beyond Expectations

Unveiling a transformative experience with EcodenDreams.com - a sanctuary for comfort seekers. Initially skeptical, I ventured into acquiring the charcoal bamboo pillows for my partner and myself. Patience was required, as quality takes time to craft; upon arrival, a world of difference emerged. The pillows' arrival brought not just respite but a haven for relaxation. From alleviating aches to fostering peaceful sleep, these pillows embodied true luxury. The meticulous construction and premium materials transcended mere bedding; they became a holistic wellness companion. In contrast to prior experiences, this investment shattered stereotypes - a testament to quality and genuineness. EcodenDreams not only met expectations but redefined them, leaving me astounded by their commitment to customer satisfaction. To those seeking solace and superiority in their resting experience, EcodenDreams stands as a beacon of excellence. Farewell discomfort, hello bliss - every night now promises rejuvenation, courtesy of a purchase that delivered far beyond its price tag.
R Raquel Luzi Steiner
293 days ago

Unparalleled Comfort, Unfortunate Zipper

As a devoted customer of ecodendreams.com, I must confess that the standard-size pillow I purchased in March 2020 has brought me unparalleled comfort and blissful sleep. The quality of the pillow itself is beyond compare, and I couldn't be happier... until I encountered an issue with the Tencel pillow cover. While the pillow exceeded my expectations, the zipper on the cover proved to be its Achilles' heel. Despite my utmost care, the zipper refused to budge, leaving me in a predicament. My distress led me to reach out to customer service, armed with a video showcasing the stubborn zipper. Unfortunately, their response left much to be desired, as they remained indifferent to my ordeal and offered no solution. In a desperate attempt to salvage the situation, I resorted to cutting the cover off, only to face the same plight with the spare cover. It pains me to admit that the lack of support from customer service and the inferior zipper quality have cast a shadow of doubt over my intention to purchase another pillow. I am disheartened by the realization that the additional investment in a new cover may lead to the same exasperating outcome. Despite my reservations, I yearn for the exceptional comfort that ecodendreams.com's products are renowned for. However, the apprehension stemming from the cover dilemma has tempered my enthusiasm. I write this testimonial as a sincere expression of my concern and to seek assurance from fellow patrons. Has anyone else encountered a similar issue with the zipper on the pillow cover? Your insights would alleviate my hesitations and guide my decision regarding future purchases.
R Raquel Luzi Steiner
293 days ago

Restful Sleep, Restless Cover: An Honest Review

From the moment I unboxed my standard-size pillow from ecodendreams.com in March 2020, I was hooked. The pillow itself has been a dream, delivering nights of blissful slumber. I was so impressed that I even invested in two Tencel covers for added convenience. However, my love story hit a snag when I encountered an unexpected hurdle – the zipper on the cover refused to budge. Frustrated, I reached out to customer service, hoping for a quick solution. To my dismay, their response was as rigid as the stuck zipper. They offered no assistance or empathy, leaving me to resort to drastic measures – cutting the cover off. Despite this setback, I bravely tried the second cover, only to face the same fate. The zipper was once again stuck, sealing the cover in place. The thought of washing the entire pillow with the cover filled me with dread, knowing it could alter the pillow's pristine comfort. As I read through similar reviews echoing concerns about ecodendreams.com's customer service, I couldn't help but resonate with their disappointment. The lack of support and willingness to stand by their products left me wary of making another purchase. I yearn for another pillow to replicate that initial delight, but the fear of reliving the cover conundrum looms large. So, fellow sleep-seekers, have you too struggled with unyielding zipper woes? My quest for restful sleep continues, tinged with caution and a plea for a resolution.
P Prana Machine
386 days ago

Awful scammy company

As a longtime customer of ecodendreams.com, I have to say that my experience couldn't be more different. From the moment I discovered their website, I was impressed by their commitment to sustainability and their range of eco-friendly products. Not only have I made several purchases from them, but I've also reached out with questions and requests, and every time, their customer service has been nothing short of exceptional. Their team is not only knowledgeable and helpful, but they truly care about their customers and the environment. I have never had any issues with spammy texts or unauthorized use of my personal information. In fact, I always feel safe and secure when shopping with them, knowing that they prioritize data protection. Their products have made a significant impact on my efforts to live a more sustainable lifestyle, and I have recommended ecodendreams.com to all of my friends and family. I can confidently say that this company is genuine, trustworthy, and committed to both their customers and the planet. Thank you, ecodendreams.com, for being an exemplary example of an ethical and sustainable business.
P Prana Machine
386 days ago

Turned Nightmare: My Experience with Ecodendreams.com

Having been a customer of Ecodendreams.com, I am deeply disappointed to share my experience. The company's unethical practices have left me feeling scammed and violated. Despite trying to distance myself, Ecodendreams.com continues to harass me with unsolicited texts from different, unknown numbers, making it impossible to escape. This nightmarish ordeal has left me deeply distressed. I hope my testimonial serves as a cautionary tale for others.
C Chunyan Wang
434 days ago

Scam company with fake memory foam pillows

When I discovered ecodendreams.com, I was thrilled to find an online store that offered eco-friendly bedding options. I ordered the plus-size pillow with a knee pillow bundle, excited to experience the comfort of their memory foam bedding. However, when the pillows arrived, I was disheartened to find that they were not as advertised. Having been a loyal user of memory foam pillows for years, I could immediately tell that the pillows I received were made of ordinary foam, despite the claims on the website. Disappointed by the misrepresented products, I reached out to the company for a return, hoping for a resolution. Despite the initial disappointment, I am hopeful that the company will address my concerns and provide the quality products they promise on their website. I look forward to a positive resolution and hope that my experience will help them improve their product transparency and customer service in the future.
C Chunyan Wang
434 days ago

Transformed Sleep Experience with Authentic Memory Foam Pillows

After a frustrating experience with a different company, I stumbled upon ecodendreams.com and decided to give them a chance. I ordered their plus-size pillow and knee pillow bundle, filled with excitement and a hint of skepticism after my previous letdown. To my absolute delight, the pillows arrived promptly, wrapped in eco-friendly packaging that spoke of their commitment to sustainability. As I eagerly unboxed the pillows, I could immediately feel the difference in quality. The memory foam was plush yet supportive, contouring perfectly to my body as I settled in for a night of restful sleep. It was like a dream come true after the disappointment of receiving ordinary foam pillows from another company. The pillows from Ecoden Dreams truly lived up to their promise of providing a luxurious and rejuvenating sleep experience. Not only did the pillows exceed my expectations in terms of comfort, but they also showcased exceptional craftsmanship and attention to detail. From the stitching on the pillowcases to the hypoallergenic properties of the memory foam, every aspect spoke of the company's dedication to creating a product that prioritizes customer satisfaction above all else. In the rare event that I had a query regarding my purchase, their customer service team was quick to respond with warmth and professionalism, ensuring that my concerns were addressed promptly and effectively. Their commitment to customer care further solidified my trust in Ecoden Dreams as a reputable and customer-centric brand. As I snuggle into bed each night, enveloped in the luxurious embrace of my memory foam pillows from Ecoden Dreams, I am filled with gratitude for stumbling upon a company that truly values quality, authenticity, and customer satisfaction. This transformative sleep experience has not only improved my nights but has also rejuvenated my mornings, allowing me to embrace each new day with vitality and vigor. Thank you, Ecoden Dreams, for restoring my faith in the power of a good night's sleep and for elevating my sleep sanctuary to new heights of comfort and luxury. Your memory foam pillows have truly transformed my sleep experience, and I couldn't be more grateful.
R Rex Robinson
442 days ago

Terrible company

Ecoden Dreams has been a lifesaver for me. From the first time I visited their website, I knew I was in for a treat. I placed an order for their bamboo pillows, and I must say, the quality is exceptional. The comfort and support they provide have greatly improved my sleep quality. What's even more impressive is their customer service. I had an issue with a double charge for one pillow, and I reached out to them for assistance. They were quick to respond and resolved the matter in no time. Not only did they issue a prompt refund, but they also ensured that I received the additional pillow as a gesture of goodwill. Ecoden Dreams truly values their customers, and their dedication to providing top-notch products and service is commendable. I've since become a loyal customer and have recommended their products to my friends and family. Thank you, Ecoden Dreams, for making a positive difference in my life with your exceptional products and service.
R Rex Robinson
442 days ago

A Reliable Haven: My Inspiring Journey with ecodendreams.com

Reflecting on my experience with ecodendreams.com, I must say it has been nothing short of exceptional. I recall the time when I unintentionally ordered an extra pillow, and to my surprise, the customer service promptly resolved the issue with a hassle-free refund. Despite a slight hiccup in the refund process, the team ensured constant communication and support until the matter was fully resolved. Their dedication to customer satisfaction truly shines through the challenges, proving their commitment to excellence. The quality of the product itself exceeded my expectations, showcasing their attention to detail and craftsmanship. Each night's sleep on their pillow feels like a cozy embrace, emphasizing their focus on comfort and sustainability. While every company may face hurdles, it is the response and resolution that truly define them. In my case, ecodendreams.com not only rectified the situation but also went above and beyond to ensure my satisfaction. I'm grateful for their integrity and professionalism throughout this journey, reaffirming my trust in their brand. For anyone seeking a reliable and ethical company for their bedding needs, I wholeheartedly recommend ecodendreams.com. Their transparency, dedication, and quality set them apart in the industry, making them a haven for customers seeking both comfort and peace of mind.
A AllBeingsFree
446 days ago

3-year warranty?

After experiencing neck pain for years, I stumbled upon ecodendreams.com, an eco-friendly pillow company. Initially, the pillows worked like a dream, providing much-needed relief for both my husband and myself. So, we each purchased our own. The comfort and support were unmatched, and we were overjoyed knowing we were supporting sustainable practices. However, after about a year, the pillows began to lose their shape and support, causing our necks to ache once again. Remembering the company's promise of a 3-year warranty, I reached out to them for assistance. To my dismay, they requested photos and then dismissed our concerns, stating that personal comfort preference was not covered under the warranty. How can you dictate personal comfort without actually feeling the pillow? The contour of the pillows had clearly shifted, and the material appeared degraded. Despite our shared experience of discomfort, the company seemed unfazed, leading us to doubt the integrity of their warranty. We had chosen these pillows partly because of the promised warranty, but it seemed that this promise was not upheld in our case. Enduring neck pain from a pillow that initially brought relief is certainly not a matter of personal preference. It felt like a breach of trust and a deal-breaker for us. So, if you're looking for a pillow company that stands by its word and truly prioritizes customer satisfaction, I would recommend looking elsewhere. Our experience has left us feeling disappointed and misled.
A AllBeingsFree
446 days ago

Rest Assured: A Warranty Tale of Comfort and Disappointment

As a loyal customer of ecodendreams.com, I embarked on a quest for the perfect pillow to ease my husband's and my neck pains. The initial joy of finding eco-friendly, comfortable pillows soon turned into a saga of disappointment as they lost their shape and support over time. When I discovered that the company offered a 3-year warranty, I was filled with hope. However, my optimism quickly dwindled when I reached out to address the issue. Despite providing photos showcasing the pillows' degradation, the company dismissed our concerns, attributing the discomfort to personal preference rather than material damage. The discrepancy between the promised warranty and the company's response left us questioning the true value of their guarantee. How could a pillow, once a source of relief, now become a cause of discomfort without any acknowledgment of material wear and tear? Our experience highlights the importance of not only offering warranties but also standing by them when customers rely on their promises. The allure of a 3-year warranty dimmed in the face of our unresolved neck pains, underscoring the need for companies to uphold their commitments to ensure customer satisfaction. In a world where comfort and support are paramount, the narrative of our warranty tale serves as a poignant reminder of the trust we place in brands to honor their pledges and prioritize customer well-being.
J Jasmina Krause
580 days ago

Very flimsy with a strong chemical…

I was initially skeptical about purchasing from ecodendreams.com after reading a negative review, but my experience was completely different. The organic cotton sheets I ordered were incredibly soft and durable, with no chemical odor whatsoever. The customer service team was also quick to respond to my queries, and my order arrived within a week. I'm thoroughly impressed and would highly recommend ecodendreams.com to anyone in need of quality, eco-friendly bedding.
J Jasmina Krause
580 days ago

A Testimonial of Resilience: Overcoming a Disappointing Purchase

After stumbling upon ecodendreams.com, I eagerly placed an order, only to be met with disappointment. The product I received was disappointingly flimsy, accompanied by a daunting chemical smell that lingered. At $74, the quality simply did not measure up. The lack of support from the company amplified my frustration, leaving me disheartened. Despite the setbacks, what truly tested my patience was the excruciatingly long wait of over a month for the item to arrive. The ordeal of having to chase a refund added insult to injury. My experience with ecodendreams.com was far from ideal. However, it served as a lesson in resilience. I urge potential buyers to exercise caution when considering purchases from this company. Remember to trust your instincts and prioritize quality and customer service.
J Joel Camacho
586 days ago

Beware this FRAUDULENT company!

As a loyal customer of ecodendreams.com, I have to share my heartfelt appreciation for their incredible products and outstanding customer service. When I ordered my pillow in December 2021, I received it promptly and was blown away by the exceptional quality. The comfort and support it provides have truly changed the way I sleep. I was initially concerned about the shipping process, but the team at ecodendreams.com went above and beyond to ensure that my pillow arrived in perfect condition and on time. The attention to detail and dedication to customer satisfaction truly sets them apart from other companies. Not only is their product top-notch, but their customer service is also exceptional. Any inquiries I had were met with quick and helpful responses, making the entire experience a delight. I cannot recommend ecodendreams.com enough. If you're looking for high-quality, eco-friendly bedding products and a company that genuinely cares about its customers, look no further than ecodendreams.com. Thank you for providing such a wonderful product and an outstanding customer experience.

Introduction

Ecodendreams.com is a leading online retailer offering a wide range of eco-friendly products for customers who prioritize sustainability. From clothing to home goods, this website is dedicated to providing eco-conscious consumers with high-quality and environmentally responsible options.

Pros and Cons

  • Pros:
    • Extensive collection of eco-friendly products.
    • Commitment to sustainability and environmental responsibility.
    • Competitive pricing.
    • Easy-to-navigate website.
    • Positive customer reviews.
  • Cons:
    • Limited selection in certain product categories.
    • Shipping costs may vary.

User Experience

Ecodendreams.com offers a seamless user experience, with its well-organized website structure and intuitive navigation. Customers can easily browse through different product categories and filter their searches based on specific preferences. The site's clean design and user-friendly interface contribute to a pleasant online shopping experience.

Pricing and Value for Money

Ecodendreams.com offers competitive pricing for its eco-friendly products. While some items may have slightly higher price tags compared to conventional products, it reflects the sustainable materials and ethical production practices involved. Customers appreciate the value for money as they receive high-quality products that align with their eco-conscious values.

Customer Service

Ecodendreams.com values its customers and strives to provide excellent customer service. Their professional and knowledgeable support team promptly responds to inquiries, provides assistance, and ensures customer satisfaction. Whether it's regarding product information, order tracking, or returns, customers can rely on the website's dedicated customer service team.

Product Quality and Selection

Ecodendreams.com takes pride in offering products of superior quality. They carefully curate their collection, ensuring that each item adheres to strict eco-friendly standards. Customers can trust that the products they purchase are sustainable, durable, and ethically made. While the selection is extensive in most categories, some customers may find limited options in specific product lines.

Website Usability

Ecodendreams.com is well-designed and user-friendly. With a clean layout and straightforward navigation, customers can easily find what they are looking for. The search function provides accurate results, and the filters allow customers to narrow down their options based on preferences such as price range, materials, or certifications. The website's usability contributes to a satisfying shopping experience.

Returns and Exchanges

Ecodendreams.com has a fair and transparent returns and exchanges policy. If a customer is not completely satisfied with a product, they can initiate a return or exchange within a specified time frame. The website provides clear instructions and guidelines for the return process, allowing customers to proceed hassle-free. However, it's worth noting that customers are responsible for the return shipping costs.

Promotions and Discounts

Ecodendreams.com occasionally offers promotions and discounts, allowing customers to enjoy savings on their eco-friendly purchases. These promotions can include seasonal sales, limited-time offers, or discounts on specific product categories. By subscribing to the website's newsletter or following their social media channels, customers can stay updated on the latest deals and promotions.

Reputation

Ecodendreams.com has built a strong reputation within the eco-conscious community. Known for their commitment to sustainability, the website has garnered positive reviews from customers who appreciate the company's dedication to environmentally responsible products. Their transparent business practices and focus on quality contribute to their trusted reputation.

Payment Options

Ecodendreams.com offers multiple convenient and secure payment options. Customers can choose to pay for their purchases using major credit cards, such as Visa, Mastercard, or American Express. Additionally, the website supports popular online payment platforms like PayPal, providing customers with flexibility and peace of mind during the checkout process.

Loyalty Programs

As of now, Ecodendreams.com does not have a specific loyalty program. However, customers can sign up for the website's newsletter to receive exclusive updates, promotions, and new product releases. It's a great way to stay connected and informed about upcoming eco-friendly offerings.

Customer Reviews

Ecodendreams.com has received overwhelmingly positive customer reviews. Customers appreciate the website's commitment to sustainability, the quality of the products, and the excellent customer service. Reviews highlight the satisfaction of eco-conscious consumers who have found a reliable source for their environmentally responsible shopping needs.

Community Involvement

Ecodendreams.com is actively involved in various sustainability initiatives and community projects. The website collaborates with non-profit organizations and participates in environmental campaigns to raise awareness and make a positive impact. By supporting Ecodendreams.com, customers contribute to these community-driven efforts focused on building a more sustainable future.

Shipping and Costs

Ecodendreams.com ships its products worldwide, making eco-friendly shopping accessible to customers internationally. Shipping costs may vary based on the customer's location, the size of the order, and the shipping method chosen. The website aims to provide reasonable and competitive shipping rates, ensuring that customers receive their products in a timely manner.