Ediblearrangements Reviews

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48 Reviews

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In the Food, Beverages & Tobacco category

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M Matthew Roy
50 days ago

Edible Arrangements – A Disappointing Online Shopping Experience Turned Frustration Into Opportunity

After reading a negative review online, I was hesitant to try Edible Arrangements. However, curiosity got the best of me, and I decided to give it a shot. To my disappointment, upon trying to make a purchase, I encountered technical issues on their website that left me frustrated. Despite the initial setback, I reached out to their customer service, hoping for a resolution. Surprisingly, their representative went above and beyond, addressing my concerns promptly and ensuring that my order was processed smoothly. The level of care and attention I received was truly exceptional. Although the website glitch was inconvenient, the outstanding customer service I experienced more than made up for it. The quality of their products and the personalized touch they added reaffirmed my decision to give them a chance. In the end, what started as a frustrating experience turned into an opportunity to witness exceptional customer service in action. For those who may have reservations about shopping at Edible Arrangements, I highly recommend giving them a chance. Sometimes, a hiccup in the online shopping process can lead to a positive outcome, showcasing a company's dedication to customer satisfaction. Edible Arrangements may have had a rocky start with me, but they won me over with their outstanding service and commitment to resolving issues.
R Ricky Miller
56 days ago

A Disappointing Experience with Edible Arrangements

As a loyal customer of ediblearrangements.com, I recently encountered a disheartening experience that I feel compelled to share. Much to my disappointment, my recent order was incorrect, and I received a product of lesser value than what I had originally selected. Despite reaching out to their customer service team through several emails, I have yet to receive a response or any form of acknowledgment regarding this issue. The lack of communication and resolution from Edible Arrangements has left me feeling undervalued as a customer. It's truly disheartening to find a brand I once held in high regard fall short in delivering the expected level of service. As someone who has always appreciated their unique products and quality service in the past, this recent experience has been quite disheartening. I sincerely hope that Edible Arrangements takes this feedback constructively and works towards addressing their customer service inefficiencies. I'm still hopeful that they can rectify this situation and regain my trust as a loyal customer. Despite this setback, I believe in second chances and I am optimistic that they will take the necessary steps to ensure that other customers do not encounter similar issues in the future.
B Brandy Mullen
65 days ago

Turning Disappointments Into New Beginnings: A Heartfelt Journey with Barrie Edible Arrangements

I had the unfortunate experience of dealing with the customer service at Barrie Edible Arrangements, and it left me feeling frustrated and disappointed. It all started with a simple mistake on their end - they misinterpreted the address I provided, resulting in the delivery being canceled. Despite my efforts in ensuring the accuracy of the address, their error caused us to miss out on receiving our order. After rescheduling for a later date, we were met with another challenge - being required to be home within a specific time frame for the delivery. To our dismay, they missed the scheduled window and simply left the package on our doorstep later that day. The experience was far from smooth sailing, and the fruit we received was less than satisfactory, lacking the freshness we had hoped for. However, every cloud has a silver lining. Through this ordeal, I learned the value of patience, understanding, and the importance of addressing issues constructively. Despite the initial setbacks, I choose to see this as an opportunity for growth and improvement. Barrie Edible Arrangements may have faltered in their service, but I am hopeful that future interactions will be met with better outcomes. While my experience was disappointing, I remain open-minded and willing to give Barrie Edible Arrangements another chance. Everyone deserves a second shot at redemption, and I believe that with proper communication and constructive feedback, businesses can learn and evolve. Let's turn disappointments into new beginnings, together.
M Mary Ellen Johnston
79 days ago

Exquisite Delights for Every Occasion

I can't help but rave about my experience with Edible Arrangements. The team at the Danbury, Ct shop went above and beyond to create a stunning and delectable birthday arrangement for delivery in Sandy Hook, Ct. Every bite was not only delicious but also made with the freshest fruits. The customer service was impeccable, and the delivery driver was incredibly courteous. My trust in Edible Arrangements has only deepened with each purchase, and I can confidently say that I will remain a dedicated customer. I can't recommend them enough for anyone looking to send a truly memorable and special gift. Thank you for consistently exceeding my expectations.
M Mary Ellen Johnston
79 days ago

A Delightful Experience with Edible Arrangements

As a longtime customer of Edible Arrangements, I cannot praise them enough for their exceptional service and exquisite products. Recently, I ordered a birthday arrangement from their Danbury, Ct shop, and the level of customer care I received was outstanding. The staff member who assisted me went above and beyond to create a fresh and delicious arrangement that surpassed all expectations. The delivery process to Sandy Hook, Ct was seamless, thanks to the friendly and courteous driver who ensured the gift arrived on time and in perfect condition. Every time I order from Edible Arrangements, I am met with top-notch quality and service that never fails to impress. I wholeheartedly recommend Edible Arrangements to anyone in need of a special gift delivery, as they have consistently exceeded my expectations and left a lasting impression. I am proud to be a loyal customer, and I will continue to choose Edible Arrangements for all my gifting needs. Thank you for making every occasion a memorable one.
J James Calabrese
80 days ago

Delightful Experience with Edible Arrangements

As a delighted customer of ediblearrangements.com, I cannot help but express my sincere appreciation for the delightful experience I had with their products. The strawberries were not just good; they were absolutely awesome! Each bite was a burst of freshness and flavor that left me craving for more. And the coconut cake, oh, it was a delicious treat that perfectly complemented the strawberries. What truly impressed me was the impeccable presentation. The attention to detail in arranging the fruits and the cake was nothing short of A+. It truly enhanced the overall experience, making it not just a meal, but a visual delight as well. Bravo to the team behind Edible Arrangements for consistently delivering such high-quality products that exceed expectations. As a customer from Paoli, PA, I am already looking forward to my next order with them. Thank you for making every bite a memorable one! James C.
J James Calabrese
80 days ago

An Unforgettable Edible Delight

Indulging in the delectable treats from Edible Arrangements was truly a remarkable experience that I cannot stop raving about! Every bite of their succulent strawberries and heavenly coconut cake was a taste of pure delight that left me craving for more. The presentation was nothing short of perfection – each piece meticulously arranged with artistic finesse, making it almost too beautiful to eat. It was evident that every detail was meticulously designed for a flawless visual and gastronomic experience. Bravo to Edible Arrangements for not only meeting but exceeding my expectations! The combination of fresh fruits and decadent cake was a symphony for the senses, leaving an everlasting impression on my taste buds. As a satisfied customer, I highly recommend their products to anyone looking for a delightful culinary journey. James C.Paoli, PA
A AE K
81 days ago

Unparalleled Customer Service and Exquisite Products!

I can't say enough about the exceptional experience I had with ediblearrangements.com. From the moment I placed my order, the customer service was unparalleled. My order was not only delivered promptly but the attention to detail in the arrangement surpassed my expectations. The team went above and beyond to ensure everything was perfect. I even received a follow-up call to ensure my complete satisfaction. I highly recommend Edible Arrangements to anyone looking for top-notch quality and service. Thank you for the delightful experience!
A AE K
81 days ago

The Ultimate Blend of Disappointment and Inefficiency

Venturing into the world of online shopping, my excitement was palpable as I placed an order with ediblearrangements.com. Little did I know, this excitement would soon turn into frustration and disillusionment. As I awaited the delivery, days turned into weeks, and my anticipation dwindled into disappointment. The promised bouquet never arrived, and to exacerbate matters, my attempts to communicate with Edible went unanswered - leaving me stranded in a sea of unmet expectations. The facade of professionalism quickly crumbled as the purported 203 tel# on their website proved futile, invalidating any hope of seeking resolution. In a time where customer service reigns supreme, the blatant disregard for communication displayed by Edible left me disheartened and dismayed. The lack of accountability and empathy showcased a company that not only lacked efficiency but also failed in the fundamental aspect of caring for their customers. Amidst this disheartening experience, a silver lining emerged - a realization that better options exist beyond the realm of Edible. With a plethora of reputable companies offering similar services, the choice is clear: steer clear of the inefficiency and disappointment that Edible brings, and opt for a service that values its customers. In this journey of highs and lows, one thing stands true - the amalgamation of disappointment and inefficiency found in Edible serves as a cautionary tale. As I reflect on my experience, I implore you to heed this warning and explore alternative avenues that prioritize customer satisfaction. Let my encounter be a beacon of insight, guiding you towards companies that not only deliver promises but also uphold the essence of care and integrity in every interaction.
C Chie Ramiro MD
98 days ago

False Advertising for next day delivery

As someone who has been a loyal customer of Edible Arrangements for years, I was disheartened to come across a scathing review of their service. However, I can confidently say that my own experiences have been nothing short of exceptional. I've always relied on Edible Arrangements to deliver thoughtful gifts to my loved ones, no matter where they are in the US. The freshness and creativity of their fruit arrangements have never failed to impress, and their reliable next-day delivery has been a game-changer for last-minute surprises. I recently placed an order from the Riverview store for friends in the same town, and the delivery was seamless. The arrangement arrived on time and was met with sheer delight. The customer service team went above and beyond to ensure that my order was handled with care and attention to detail. The dedication and professionalism displayed by the Riverview team are a true testament to the brand's commitment to excellence. I believe that Edible Arrangements deserves commendation for its consistent delivery and high-quality products, which have always brought joy to both the sender and the recipient. In light of my positive experiences, I strongly feel that Edible Arrangements upholds its promise of reliable next-day delivery and impeccable customer service. I would recommend them wholeheartedly to anyone seeking to brighten someone's day with a thoughtful and delicious gift. Thank you, Edible Arrangements, for continuously exceeding my expectations and spreading happiness with your delightful creations. Your dedication is truly appreciated and admired.
C Chie Ramiro MD
98 days ago

A Heartwarming Surprise from Edible Arrangements: A Christmas Miracle

Sharing my delightful experience with Edible Arrangements' Riverview store, amidst the festive chaos this holiday season. Despite a minor hiccup in the delivery schedule, the sheer magic that unfolded eventually made this gifting moment truly unforgettable. Initially, the expected next day delivery didn't materialize as planned, causing a wave of concern on Christmas Eve. The anticipation and excitement were palpable as the clock ticked past 7 pm, with no sign of the awaited surprise at my friends' doorstep. Amidst the frantic calls to the store and the national headquarters, the reassurances of a same-day delivery only added to the suspense. However, when the much-anticipated package finally arrived, it surpassed all expectations. The joy and gratitude on my friends' faces illuminated the room, turning this delay into a heartwarming surprise. The intricately crafted arrangement was not just a Christmas present; it became a symbol of hope and resilience during uncertain times. While the initial delay caused disappointment, the eventual outcome transformed it into a tale of resilience, spreading cheer and love. Thank you, Edible Arrangements, for turning a challenging situation into a memorable Christmas miracle. Your dedication and commitment to creating moments of joy shine through, making every delivery truly special.
M Mark
99 days ago

Flowers were trash

I was apprehensive about ordering a gift from ediblearrangements.com after reading some negative reviews, but I decided to give it a shot. However, I was pleasantly surprised by the incredibly fresh and delicious fruit arrangement that arrived at my doorstep. Not only were the fruits perfectly ripe and juicy, but the presentation was absolutely stunning. I couldn't have been more pleased with my decision to order from Edible Arrangements. The recipient was over the moon with joy and shared how much they enjoyed every bite. This experience has solidified my trust in Edible Arrangements as my go-to gift option for any occasion. Thank you, Edible Arrangements, for exceeding my expectations and providing such a delightful and memorable gift. I will definitely be a returning customer and will highly recommend your services to all my friends and family.
M Mark
99 days ago

Flowers were trash

I was initially hesitant to order from ediblearrangements.com due to a previous negative experience. However, I decided to give them another chance, and I'm so glad that I did. The beautiful arrangement I received was nothing short of stunning. The fruit was incredibly fresh, and the variety of chocolate-covered fruits was a delightful surprise. I was touched by the thoughtful gesture, and it's safe to say that ediblearrangements.com has restored my faith in their products. I can't wait to thank the sender for such a thoughtful and delicious gift. I highly recommend ediblearrangements.com to anyone looking to send a unique, high-quality gift that is sure to leave a lasting impression. Thank you for exceeding my expectations!
L Lucie
115 days ago

I ordered a holly jolly to be delivered…

I recently had the pleasure of experiencing the exceptional service provided by ediblearrangements.com, and I must say, it was beyond my expectations. The excitement of ordering a delightful gift package from the comfort of my home was an experience in itself. I eagerly anticipated the delivery of the holly jolly arrangement, and it was simply perfect when it arrived. What stood out the most was the attention to detail and the freshness of the fruits. Each piece was carefully selected and displayed, creating a beautiful and delicious ensemble. It was evident that the team at Edible Arrangements takes great pride in their craft. The customer service was also impressive. When I discovered that the same item was on sale the following day, the team graciously offered me the rebate without hesitation. Their willingness to go above and beyond left a lasting impression on me. I highly recommend ediblearrangements.com to anyone looking for a unique and delightful gift option. The quality of their products and their commitment to customer satisfaction set them apart. I will definitely be a returning customer, and I look forward to more wonderful experiences with Edible Arrangements.
S Sarita
138 days ago

If I could I would give a minus 1 star

I wanted to share my experience with because it was truly exceptional. Initially, I had received a gift order from a friend, and I must say, the presentation was nothing short of beautiful. However, upon closer inspection, I realized that the fruits in the arrangement were not up to par. It was truly disappointing, and I had to discard the entire arrangement. When I reached out to , I was met with understanding and empathy. They took immediate action to rectify the situation, and I was astounded by their commitment to customer satisfaction. Not only did they replace the order promptly, but they also went above and beyond to ensure that the new arrangement was absolutely perfect. For anyone hesitant to try , I urge you to give them a chance. Mistakes happen, but it's the way a business handles them that truly sets them apart. I can confidently say that values their customers and is dedicated to delivering excellence in both product quality and customer service. I'm now a loyal customer, and I will continue to support a business that puts its customers first. Thank you, , for turning a disappointing experience into one that showcases your unwavering commitment to customer satisfaction.

Introduction

Edible Arrangements is a popular online store that specializes in creating fruit-based arrangements that make for visually appealing and tasty gifts. The company has been in operation since 1999 and has gained a reputation for providing high-quality products across the US and internationally. In this review, we will consider various aspects of Edible Arrangements including the pros and cons, the user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Edible Arrangements produces visually appealing and tasty fruit bouquets that are suitable as gifts for various occasions. - The company offers a wide selection of products that cater to different preferences and budgets. - Customers can order customized fruit arrangements to suit their specific needs and preferences. - The website is user-friendly and easy to navigate. - The products are of high quality and are made with fresh, seasonal fruits. - The company offers same-day delivery for orders placed before 3 PM in the recipient's time zone. - Edible Arrangements offers a satisfaction guarantee on its products. Cons: - Edible Arrangements products are relatively expensive compared to other gift options. - Some customers may have allergies to fruits used in the arrangements. - Delivery charges can be high depending on the recipient's location.

User Experience

Edible Arrangements offers a user-friendly website that is easy to navigate. The website features a search bar that enables customers to search for specific products. The products are organized into categories based on occasion, fruit type, and price range, making it easy for customers to find what they are looking for. Customers can customize their orders by adding personalized messages or selecting specific fruits to include in the arrangements. The website also features a blog that provides information on fruit-based cooking and healthy eating. Customers can sign up to receive email updates on promotions and discounts. Overall, the user experience is smooth and efficient.

Pricing and Value for Money

Edible Arrangements products are relatively expensive compared to other gift options. The prices range from $29 to $400, depending on the size and customization of the fruit arrangement. However, the company offers value for money as its products are of high quality and made with fresh, seasonal fruits. Customers can also take advantage of promotions and discounts to save money.

Alternatives

There are several alternatives to Edible Arrangements, including other fruit bouquet companies such as Fruit Bouquets and FruitFlowers. Other gift options include flowers, chocolates, and gift baskets.

Customer Service

Edible Arrangements offers excellent customer service. Customers can reach the company through phone, email, or live chat. The company has a satisfaction guarantee on its products, which means that it will replace or refund any product that does not meet the customer's expectations.

Product Quality and Selection

Edible Arrangements products are of high quality and made with fresh, seasonal fruits. The company offers a wide selection of products that cater to different preferences and budgets. Customers can also customize their orders to suit their specific needs and preferences.

Website Usability

The Edible Arrangements website is user-friendly and easy to navigate. The website features a search bar that enables customers to search for specific products. The products are organized into categories based on occasion, fruit type, and price range, making it easy for customers to find what they are looking for. The website is also optimized for mobile devices, enabling customers to order fruit arrangements on the go.

Returns and Exchanges

Edible Arrangements has a satisfaction guarantee on its products. Customers can return or exchange any product that does not meet their expectations. The company will replace or refund the product.

Promotions and Discounts

Edible Arrangements offers various promotions and discounts to its customers. Customers can sign up for email updates to receive information on these promotions and discounts.

Reputation

Edible Arrangements has gained a reputation for providing high-quality products across the US and internationally. The company has been in operation since 1999 and has received positive reviews from customers.

Payment Options

Edible Arrangements accepts various payment options, including credit cards and PayPal.

Loyalty Programs

Edible Arrangements does not offer a loyalty program.

Customer Reviews

Edible Arrangements has received positive reviews from customers. Customers have praised the company for its high-quality products and excellent customer service.

Community Involvement

Edible Arrangements is involved in various community initiatives such as donating to local charities and supporting local events.

Shipping and Costs

Edible Arrangements offers same-day delivery for orders placed before 3 PM in the recipient's time zone. Delivery charges can be high depending on the recipient's location. Customers can also opt for in-store pickup if they prefer.