Users Voice for Eightvape

63% users rated Terrible
5% users rated Poor
4% users rated Average
3% users rated Very Good
27% users rated Excellent
Pie Chart Review Representation for Eightvape
Eightvape Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 29 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.9 2.3 3.7 3.8 4.8 2.7
Oct 2022 2.2 3.6 2.5 4.2 4.8 5
Nov 2022 2.3 5 3 2.8 4.9 1
Dec 2022 5 1.8 5 5 5 5
Mar 2023 2.7 5 5 3.4 4.8 4.9
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Detailed Eightvape Review by

Introduction:

Eightvape.com is a leading online retailer of vaping and e-cigarette products. The website offers a wide selection of vaping devices, e-liquids, accessories, and much more. Founded in 2014, the company has rapidly grown to become one of the most popular online vape stores, with a vast range of products available at affordable prices.

Pros and Cons:

Pros:
  • Competitive pricing on an extensive range of vaping products
  • Fast shipping options, with free shipping available for orders over $75
  • Easy-to-use website with a straightforward checkout process
  • Regular promotions and discounts
Cons:
  • Some complaints about customer service
  • Limited international shipping options, with some countries excluded

User Experience:

The Eightvape.com website is user-friendly, with a clean and simple layout. Finding products is easy, with clear categories and search functions available. Product pages are informative and include detailed descriptions and customer reviews. The checkout process is straightforward, and shipping options are clearly displayed.

Pricing and Value for Money:

Eightvape.com offers competitive pricing on all its products. Prices are generally lower than those at brick-and-mortar vape shops. The company also offers regular promotions and discounts, providing even more value for money.

Alternatives:

While Eightvape.com is a top-performing online vape store, there are several alternatives to consider, including VaporDNA, Direct Vapor, and VaporFi. These websites offer a comparable range of products and pricing.

Customer Service:

Eightvape.com offers customer service via phone, email, and live chat. While some customers have complained about slow or unresponsive customer service, many others have had positive experiences.

Product Quality and Selection:

Eightvape.com offers an extensive selection of high-quality vaping products, including devices, e-liquids, accessories, and more. The website partners with top manufacturers and ensures that all products are thoroughly tested and evaluated for safety and quality.

Website Usability:

The Eightvape.com website is well-designed and easy to navigate. The website is optimized for mobile devices, ensuring that customers can easily access and browse the site from their smartphones and tablets.

Returns and Exchanges:

Eightvape.com offers a hassle-free return policy, allowing customers to return products within 14 days of purchase. The company also offers exchanges and store credit, ensuring that customers can always find a satisfactory resolution to any issue.

Promotions and Discounts:

Eightvape.com offers regular promotions and discounts, including flash sales, holiday deals, and product bundles. The website also offers a loyalty program, providing customers with points that can be redeemed for discounts and free products.

Reputation:

Eightvape.com has a solid reputation in the vaping industry, with many positive customer reviews and ratings. The company is known for its extensive selection of products, competitive pricing, and commitment to quality and safety.

Payment Options:

Eightvape.com accepts several payment options, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs:

Eightvape.com offers a loyalty program, providing customers with points that can be redeemed for discounts and free products. Customers can earn points by making purchases, referring friends, and participating in other promotional activities.

Customer Reviews:

Eightvape.com has a large number of positive customer reviews on third-party review sites, with many customers praising the website's extensive product selection, affordable pricing, and fast shipping.

Community Involvement:

Eightvape.com is committed to giving back to the community and regularly donates to charities and organizations dedicated to improving public health and wellness.

Shipping and Costs:

Eightvape.com offers fast shipping options, with free shipping available for orders over $75. Shipping costs are based on order size and location, with options available for both domestic and international customers.

Eightvape Recent User Reviews

User Rating

5 stars

23

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Reviewer Name: Catherine

Review Submission Date: 2022-12-10

Review Title: Good juice; great delivery
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Review Description: All the juices in my order were great and came faster than I expected. My delivery guy was so nice and sent texts to let me know when he was on the way. Overall, it was a really good experience. 5 thumbs up!

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Reviewer Name: T. Kerns

Review Submission Date: 2022-12-10

Review Title: Great products!
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Review Description: This is the second time I’ve used EightVape and it’s been perfect both times. The quality of items I bought are awesome and the delivery is quick and professional. EightVape has definitely become my vape store for everything.

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Reviewer Name: customer

Review Submission Date: 2022-12-10

Review Title: Super fast
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Review Description: Was awesome order was processed and shipped and at my house within days forreal great job.. ordered on Saturday it literally processed Monday shipped out tuesday think I had it by Thursday

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Reviewer Name: Good samaritan

Review Submission Date: 2022-12-09

Review Title: Shipping is snail speed
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Review Description: Shipping takes at least a month to show up if at all.of course 8 vape has no phone support.how convenient right? I'm charged a signature fee and my orders are still left at my door unattended... so why the signature fee? .... avoid this place try vapor empire I just switched and my oder came in 4 days WOW!

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Reviewer Name: Foasted Tishy

Review Submission Date: 2022-12-09

Review Title: If I could give these crooks zero stars…
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Review Description: If I could give these crooks zero stars I would. Their customer service is horrible takes no responsibility for anything. I waited 3 weeks for a new kit and it never came and all they would tell me was to file it through route insurance. Do not order anything from them they will take your money.

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Reviewer Name: Dev Usery

Review Submission Date: 2022-12-09

Review Title: Products and prices are great
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Review Description: Products and prices are great! Had a shipping issue on a previous order but this shipment was received very quickly. I will continue ordering from 8 Vape.

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Reviewer Name: Mary Tuites

Review Submission Date: 2022-12-09

Review Title: Waited 2 months for my order to arrive
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Review Description: Waited 2 months for my order to arrive. I kept emailing customer service about the delay. They always responded quickly each time, explaining it was on its way. Around the 5th time I asked them to check with delivery service, they came back and said it was lost in transit.Don't think I will be doing business here again

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Reviewer Name: S thesenvitz

Review Submission Date: 2022-12-09

Review Title: Ordering is easy and the selection is…
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Review Description: Ordering is easy and the selection is great but I’ve ordered here several times and some of the disposables have been defective. Leaking, not turning off. So some money wasted. From now on I but in smaller quantities and test them before so I can get refunded.

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Reviewer Name: Debbie McGinnis

Review Submission Date: 2022-12-08

Review Title: How are you still In business???
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Review Description: The way you guys do business is laughable and I should have looked at the reviews before I ordered. Y’all said your shipping company tried to deliver it 3 times and then returned to sender. My cameras prove that is a lie. Took a week for you to finally issue me a refund. No number to call. Anyways, I ordered from VapeRoyalty. Got my order in 4 days. They ship with usps so even if I wouldn’t have been home to sign, it would have went to the post office. Not return to sender.

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Reviewer Name: Edward Bastek

Review Submission Date: 2022-12-08

Review Title: I love EightVape
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Review Description: I love EightVape, have been using them for a couple of years now. Recently, a package they shipped me was lost in transit. They immediately re-filled my order, shipped it, plus refunded the full amount, which I was NOT expecting. Exceptional customer service!