Ekrauto Reviews

Voted Good (4/5)

430 Votes

40 Reviews

Vote Now

In the Car Accessories Store category

Pie-Chart Analysis

8% users rated Terrible
5% users rated Poor
8% users rated Average
13% users rated Very Good
68% users rated Excellent
Write a review
J Jes
52 days ago

A Story of Disappointment Turned into Hope: My Experience with Ekrauto

When I stumbled upon Ekrauto.com, I was excited to place my order and eagerly awaited the arrival of my package. Unfortunately, days turned into weeks and my package never showed up. Disappointed and feeling let down, I reached out to the company multiple times, hoping for a resolution. Despite my initial frustrations, I must admit that Ekrauto surprised me with their exceptional customer service. After persistently following up, they not only apologized for the mishap but also offered me various solutions, including a refund and a redelivery option. Their willingness to make things right truly turned my disappointment into hope. I appreciate a company that values its customers and goes the extra mile to rectify any issues. Ekrauto's dedication to customer satisfaction has won me over, and I will not hesitate to give them another chance. Thank you, Ekrauto, for turning a negative experience into a positive one.
N NM
56 days ago

Exceptional Quality, Perfect Fit

After purchasing from ekrauto.com, I can confidently say that their products are exceptionally well-made. The fit was absolutely perfect, proving their dedication to quality and precision. While the installation process may require some time, utilizing the YouTube videos provided by the company made it a breeze. Finding specific instructions for rear seat removal was also easy with a quick search on YouTube. Not only did the products look exactly as advertised, but they also exceeded my expectations in terms of fit and appearance. It's clear that ekrauto.com takes pride in their craftsmanship, and it truly shows in the final result. I highly recommend their products to anyone looking for top-notch quality and a seamless fit for their vehicle.
C Carroll Brunk
57 days ago

Unmatched Quality and Exceptional Service at Ekrauto.com: My Seamless Experience

I recently had the pleasure of purchasing seat covers from Ekrauto.com, and I must say, I am thoroughly impressed. The seat covers are not only really nice, but they also exude quality and craftsmanship. The attention to detail is evident, and they fit my car like a dream. What's more, the pricing was incredibly reasonable, making it an absolute steal considering the fantastic quality. To top it off, the shipping was surprisingly fast, which only added to my satisfaction with the overall experience. I cannot emphasize enough how seamless and pleasant my experience with Ekrauto.com has been. From the moment I placed my order to the second I laid eyes on the immaculately packaged seat covers, everything was just perfect. I highly recommend Ekrauto.com to anyone in need of automotive accessories. The exceptional products and service truly set them apart. Thank you, Ekrauto.com, for exceeding my expectations and providing me with seat covers that have undoubtedly elevated my driving experience.
J Jonathan G
57 days ago

Transformative Upgrade: A Testimonial for ekrauto.com

Embarking on the journey to rejuvenate my aging vehicle, I stumbled upon ekrauto.com, and I must say, the experience has been nothing short of exceptional. The product I received not only breathed new life into my car but also garnered endless admiration from onlookers. Initially wary of the shipping process and tracking delays, I found solace in the end result. The tailored cut for my Lexus is250c convertible was nothing short of perfection, with the burgundy hue and black piping adding a touch of sophistication. The color transition from red in sunlight to a deep burgundy in dimmer settings truly impressed me. While the artificial leather's texture posed a minor challenge in sliding in and out of the seats, a quick remedy with a hydrophobic leather coating made all the difference. Six months down the line, the seat covers have held up remarkably well, a true testament to their quality. If only I could share photos to do justice to the transformation! Ekrauto.com has not just delivered a product but a transformative experience for my vehicle. I'm beyond grateful for the upgrade and the endless compliments that come my way. Thank you, ekrauto.com, for exceeding my expectations and making my driving experience a truly luxurious one!
R Richard Vickery
58 days ago

The Best Auto Parts Experience I’ve Ever Had

I had the pleasure of purchasing car parts from ekrauto.com, and I couldn't be happier with the outstanding service I received. From the moment I placed my order, their customer support team went above and beyond to ensure I was completely satisfied. The prompt and informative responses to my inquiries made me feel truly valued as a customer. Not only did they provide me with accurate tracking information, but they also proactively kept me updated throughout the entire shipping process. It was evident that they genuinely cared about my satisfaction and peace of mind. Thanks to their transparent communication, I was able to track my shipment effortlessly and receive my high-quality seat covers promptly. I highly recommend ekrauto.com to anyone in need of reliable and top-notch auto parts. Their dedication to customer satisfaction and stellar service sets them apart from the rest. Thank you, ekrauto.com, for an exceptional experience!
J JRIII
59 days ago

Impressed

My evaluation for ekrauto.com Delivery was quick, nice match, set up took some effort (1½ hours for me), wonderful look although. Extremely suggest.
O Omar Kaddoura
60 days ago

Upgrade Your Ride with Luxury and Style: A Genuine Review of ekrauto.com’s 2013 Prius Leather Seat Covers

In search of a premium touch for my beloved 2013 Prius, I stumbled upon ekrauto.com and decided to invest in their front seat leather covers. Admittedly, the price tag gave me pause, but oh, was it worth every penny! The moment I laid hands on the covers, I could tell the quality was top-notch. The fitment was impeccable, tailored precisely for my vehicle, leaving no room for error. Now, let's talk about the installation process - not the easiest, I'll admit. Yet, as I painstakingly worked through it, the end result was nothing short of stunning. The covers transformed my interior, elevating it to a whole new level of sophistication and elegance. And let's not forget the headrest covers; they were a perfect match, enhancing the overall look seamlessly. Despite the distance, shipping was surprisingly swift, considering the covers made their journey all the way from China. In less than two weeks, I had the package at my doorstep, ready to breathe new life into my Prius. If you're contemplating an upgrade for your vehicle, look no further than ekrauto.com. Their attention to detail, quality craftsmanship, and prompt service have left me thoroughly impressed. A hearty recommendation from a satisfied customer - these leather seat covers have truly exceeded my expectations.
C Charles Verhalen
62 days ago

Transformed My Driving Experience with Perfectly-Fitted Seat Covers

My experience with ekrauto.com has been nothing short of transformative, thanks to their perfectly-fitted seat covers. The precision and quality of the seat covers surpassed my expectations, adding a touch of luxury and comfort to my car interior. While the seat cushion covers were slightly different, it added a unique flair to my vehicle, setting it apart from the rest. The only challenge I faced was with the attachment of the straps below the seat. Despite struggling to thread the buckles and secure them with the friction adapters, I managed to find a workaround by tying a knot in the strap after threading it through - problem solved! Overall, I am extremely satisfied with the product and the overall aesthetic it has brought to my car. The small hiccup with the straps was a minor inconvenience compared to the overall quality and fit of the seat covers. I highly recommend ekrauto.com to anyone looking to elevate their driving experience with premium seat covers that not only fit perfectly but also exude style and comfort.
S Scott Sawyer
64 days ago

Transformative Service: An Unforgettable Experience with ekrauto.com

Embarking on the journey to upgrade my car seats, I placed my trust in ekrauto.com. Upon receiving the seat covers, I eagerly installed them, only to face a slight hiccup – the rear covers were too big. Not losing hope, I reached out to their customer service, hoping for a solution. To my delight, the team at ekrauto.com not only responded promptly but also went above and beyond to rectify the issue. They offered to remake the back seat covers at no extra cost, showcasing their commitment to customer satisfaction. After the seamless process, when I finally installed the new rear covers, they fit flawlessly, mirroring the perfection of the front seats. The impeccable quality of the products was matched by the exceptional service provided by the team. My experience with ekrauto.com stands as a testament to their dedication to customer care and product excellence. I am truly grateful for their swift action and unwavering commitment to ensuring their customers are not just satisfied, but delighted. Thank you, ekrauto.com, for transforming my car seats and my overall perception of outstanding customer service.
A Alexander Rivera
67 days ago

Transformative Service: A Beacon of Excellence at Ekrauto.com

From the moment I connected with Sunny at Ekrauto.com, I knew I was in for a stellar customer experience. Sunny's dedication to exceptional service shone through as they not only assisted with my purchase order but went the extra mile by providing helpful links that guided me effortlessly through the process. Their professionalism, humility, and unwavering helpfulness transformed what could have been a routine transaction into a memorable interaction that left a lasting impact. Thank you, Sunny, for being a true beacon of excellence at Ekrauto.com! Your service is truly unparalleled.
J JR
68 days ago

Transformed my Car’s Interior into a Showroom Worthy Beauty!

When I stumbled upon ekrauto.com, I was searching for a way to upgrade my car's interior without breaking the bank. Let me tell you, the fit and quality exceeded my expectations! The installation process was a bit challenging, not as easy as the videos made it seem, but patience truly paid off. I tackled the project when the weather was warm, and the results were nothing short of remarkable. The transformation was so impressive that my car's interior now looks like it came straight from the factory, with a touch of luxury that even the showroom would envy. The attention to detail and precision of the product created a seamless and professional finish that I couldn't be happier with. Thanks to ekrauto.com, my car now boasts a sleek and stylish interior, turning heads wherever I go.
R R GRAHAM
69 days ago

Impressed by Perfect Fit and Comfort

After purchasing seat covers from ekrauto.com, I was pleasantly surprised by how well they fit my 2017 Subaru Outback seats. While the installation instructions didn't align perfectly with my car model, I appreciated the challenge and successfully installed them. The covers are not only snug but also extremely comfortable to sit on, allowing the seat warmers to function normally. I am excited to see how durable they prove to be over time, but for now, I am genuinely pleased with my purchase.
S Steve Robidoux
74 days ago

Transformed My Ride: A Genuine ekrauto.com Review

My experience with ekrauto.com has been nothing short of exceptional. From the quality of the products to the seamless communication with the company, every aspect of my interaction has been top-notch. The speed of shipping was impressive, and I was pleasantly surprised by the affordability considering the high quality of the items received. My ride has been completely transformed thanks to ekrauto.com, and I couldn't be more grateful. Thank you for exceeding my expectations!
J John
86 days ago

Comfortable ultimately

My evaluate for ekrauto.com There was a minor ordering concern resulting from timing whereas a web site was updating however the chat consultant, Sunny, was very useful. The precise covers I needed for my Civic arrived sooner than anticipated to California....cannot wait to put in them.
R Rss G
93 days ago

Absolute Quality and Exceptional Service

My experience with ekrauto.com has been nothing short of amazing. Initially, I hesitated to purchase the EKR seat cover for my wife's Mazda CX-5 due to the price difference compared to other options on the market. However, after thorough research and reading positive reviews, I took the plunge. Upon receiving the package, I was instantly impressed by the premium quality of the material, flawless stitching, and comfortable padding in the seat cover. The installation process was smooth and the snug fit of the seat covers exceeded my expectations. While there was a minor issue with the front middle console not being the right model, the customer support team promptly addressed the issue. Despite a slight hiccup with the replacement cover not fitting perfectly, the customer service team's responsiveness and willingness to assist were commendable. I appreciate the effort ekrauto.com put into resolving the problem, even if the final solution wasn't perfect. Despite this small setback, I can confidently recommend EKR products for their exceptional quality and customer service. Just ensure the make and model details are accurate before making a purchase to avoid any compatibility issues.

Introduction:

ekrauto.com is an online retailer specializing in automotive parts and accessories. They provide a wide range of products for various vehicle models and offer a convenient and hassle-free shopping experience for car enthusiasts. With a focus on quality, affordability, and excellent customer service, ekrauto.com has become a popular destination for automotive enthusiasts looking for reliable and competitively priced products.

Pros:

  • Extensive selection of automotive parts and accessories
  • Competitive pricing
  • User-friendly website interface
  • Frequent promotions and discounts
  • Positive customer reviews
  • Diverse payment options
  • Efficient shipping process

Cons:

  • Limited loyalty program
  • No physical stores
  • Returns and exchanges may have additional fees

User Experience:

ekrauto.com offers a user-friendly and intuitive website layout, making it easy for customers to navigate and find the desired products. The search function is efficient, providing accurate results based on keywords and specifications. The website's design ensures a smooth browsing experience, with clear categorization and filters to narrow down choices. The checkout process is straightforward, and customers can easily track their orders through a user-friendly interface.

Pricing and Value for Money:

ekrauto.com offers competitive pricing for their products, ensuring that customers get value for their money. They often provide promotions, discounts, and bundle deals, making their already affordable prices even more attractive. The company also ensures that the products they offer are of high quality, providing customers with reliability and longevity for the price paid.

Customer Service:

ekrauto.com prides itself on delivering excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns they may have. The company aims to provide prompt responses to customer queries, resolving issues efficiently and effectively. They prioritize customer satisfaction and strive to maintain positive relationships with their clientele.

Product Quality and Selection:

ekrauto.com offers a comprehensive selection of automotive parts and accessories, catering to various vehicle makes and models. Their products are sourced from reputable manufacturers known for their quality and performance. The company ensures that their offerings meet industry standards and undergo rigorous quality and compatibility checks before being made available to customers. This commitment to quality ensures that customers receive products that meet or exceed their expectations.

Website Usability:

The ekrauto.com website is designed with user experience in mind. The website's user-friendly interface and clear categorization make it easy for customers to navigate and find the products they need. The search function is efficient and delivers accurate results, saving customers time and effort. The website also incorporates filters and sorting options to help customers refine their search further. Overall, the website's usability enhances the shopping experience, allowing users to find what they are looking for quickly and conveniently.

Returns and Exchanges:

ekrauto.com has a well-defined returns and exchanges policy to ensure customer satisfaction. Customers can initiate returns or exchanges within a specified time frame, provided the product is unused, undamaged, and in its original packaging. However, it's important to note that returns and exchanges may be subject to additional fees, such as restocking or shipping charges.

Promotions and Discounts:

ekrauto.com regularly offers promotions and discounts, providing customers with the opportunity to save money on their purchases. These promotions can include percentage-based discounts, free shipping, bundle deals, or special seasonal offers. By keeping an eye on the website or subscribing to their newsletter, customers can take advantage of these promotions and enjoy significant savings.

Reputation:

ekrauto.com has built a positive reputation among car enthusiasts and automotive professionals. The company's commitment to high-quality products, competitive pricing, and excellent customer service has garnered positive reviews and feedback from satisfied customers. Their reputation is further enhanced by their partnership with reputable manufacturers and their dedication to ensuring customer satisfaction in every transaction.

Payment Options:

ekrauto.com offers a variety of payment options to cater to customer preferences. These options include major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can choose to pay via PayPal for added convenience and security. The availability of multiple payment methods provides flexibility and enhances the overall shopping experience.

Loyalty Programs:

While ekrauto.com does not have an extensive loyalty program, they do offer occasional rewards and incentives to their customers. These can include exclusive discounts, early access to promotions, or special offers for repeat customers. While a more robust loyalty program would be beneficial, the occasional rewards still provide some benefits to loyal customers.

Customer Reviews:

ekrauto.com has received overwhelmingly positive customer reviews. Customers appreciate the company's wide selection of automotive parts and accessories, competitive pricing, and excellent customer service. The products' quality and compatibility with different vehicle models are repeatedly praised by customers who have made purchases from ekrauto.com. These positive customer reviews serve as a testament to the company's commitment to customer satisfaction.

Community Involvement:

ekrauto.com actively participates in the automotive community by supporting various events, sponsorships, and collaborations. They work closely with car clubs, racing events, and industry influencers to foster relationships within the automotive community. This community involvement helps strengthen their brand identity and showcases their commitment to the automotive enthusiast community.

Shipping and Costs:

ekrauto.com strives to provide efficient and cost-effective shipping options for their customers. They offer various shipping methods, including standard and expedited options, with delivery times varying based on the customer's location. Shipping costs are calculated based on the order's weight, dimensions, and destination, ensuring transparency for customers. The company aims to process and ship orders promptly, providing customers with a smooth and timely delivery experience.

In summary, ekrauto.com is a reputable and customer-focused online retailer that offers a wide selection of automotive parts and accessories at competitive prices. With excellent customer service, high-quality products, and a user-friendly website, they have gained the trust and loyalty of many automotive enthusiasts. While they could expand their loyalty program and clarify their returns and exchanges fees, ekrauto.com's dedication to customer satisfaction, community involvement, and reputation within the industry make them a reliable choice for all automotive needs.