Electricscooterslondon Reviews

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9 Reviews

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Turning Disappointment into Opportunity: A Genuine Customer’s Journey with electricscooterslondon.com

Allow me to share my experience with electricscooterslondon.com honestly and openly. When I stumbled upon their website, I was enchanted by the promise of the MERCANE FORCE Electric Scooter. Excitedly, I placed my order, eagerly awaiting its arrival. The day came, and my £899 investment arrived promptly on 16/01/2023. However, my joy soon turned to frustration as electrical disconnection issues plagued my rides. Determined to resolve this, I reached out to their customer service for support. They promptly sent me a new battery, but alas, the problem persisted. Desperate for a solution, I took matters into my own hands, seeking help elsewhere and even replacing the LED at an extra cost of £70 – all in vain. Despite my efforts, the disconnections persisted, and my hope began to waver. When I reached out again, explaining my ongoing troubles, I was met with silence. The disappointment crept in as I felt abandoned and out of options, especially when they dismissed my concerns citing the end of my warranty period. Reflecting on this journey, I encourage you to navigate your way cautiously through electricscooterslondon.com. While my experience may not have been seamless, I believe that every setback presents an opportunity for growth and insight. Remember, every customer journey is unique, and my encounter, though challenging, serves as a testament to the importance of transparency, reliability, and responsive customer support in any transaction.

Avoid..! Think carefully before buying

I recently had an unfortunate experience with electricscooterslondon.com that left me feeling frustrated and uncertain. I ordered an EBike in December 2021 and initially encountered issues with tracking and delivery. The company informed me that the courier had lost the bike, and I was left in limbo, hoping for a resolution. It wasn't until January 2022 that the bike finally arrived unexpectedly, after I had also pursued a refund. The communication and resolution process with the company was convoluted and challenging. There were delays and misunderstandings, and at one point, I felt threatened by the owner's actions. It was a distressing experience that soured my impression of the overall transaction. While I must acknowledge that the quality of the EBike itself is satisfactory, the ordeal I went through with the company's delivery and customer service processes was far from ideal. The lack of transparency, the difficulties in obtaining a refund, and the unsettling interactions with the company's owner and representatives have left me hesitant to recommend electricscooterslondon.com to others. If you're considering a purchase from this company, I urge you to weigh the potential risks and consider alternative options. A smooth transaction is just as important as the product itself, and my experience has underscored the significance of reliable and trustworthy customer service in the purchasing process.

Keep away from..! Think twice earlier than shopping for

My overview for electricscooterslondon.com As acknowledged by earlier reviewers keep away from this firm . I ordered EBike on the twenty first of December 2021 was given monitoring ref . It confirmed no progress .obtained electronic mail from firm confirming the courier had misplaced the bike and hoped it could be resolved by the 7 the Jan 2022. Appears like refund. Will change overview if bike arrives or I choose bike upUpdate bike finally arrive out of the blue in January 2022. I had finally bought refund after a lot towing and rising. Waited on Co contacting me to verify that they had been knowledgeable . They finally did contact me on the sixteenth Feb 2022 . However I didn't get their emails till 2 days later by then the Proprietor known as Sonny had threatened to come back spherical to my dwelling deal with and take bike ! And had issued authorized proceedings in county court docket to get the refund paid . To me it was like a set as much as create aggro ..all they needed to do was enable working days to answer . However no …the county court docket paperwork have been within the submit obtained replied to them by then I had transferred the monies owed for the Ebike . Declare was withdrawn . I famous a person had come spherical on my cctv . Introduced by one other man that seemed suspicious creepy . What problem ….the ebike is okay ..but when this firm can't preserve monitor of their couriers and bikes I'd keep away from .whatever the value to many center males .

Exemplary Customer Service and Quality Products!

I cannot express enough how impressed I am with my experience at electricscooterslondon.com. From the moment I placed my order, their team has been incredibly attentive and helpful, ensuring that I received timely updates and assistance with any inquiries I had. The top-notch quality of the product I purchased exceeded my expectations, and the seamless transaction process made it an absolute pleasure to shop with them. I highly recommend electricscooterslondon.com to anyone in search of exceptional service and premium products. Thank you for a truly stellar experience!

Transformative Service!

Let me share my experience with electricscooterslondon.com; initially, I encountered some hiccups with the tracking process, which left me feeling hesitant. However, their customer service team went above and beyond to address my concerns promptly and effectively. The transparency and professionalism they demonstrated truly reassured me. I am grateful for their dedication in ensuring I received my product in top condition. I highly recommend their services to anyone looking for quality products and exceptional customer care!

I love this Scoot. Kugoo G- Booster.

I couldn't agree more with this review by a user who purchased the Kugoo G-Booster from electricscooterslondon.com. Like the reviewer, I also faced a puncture issue due to the difficult access to the valve for maintenance. It's frustrating when a minor inconvenience such as this can hinder the overall joy of riding such a fantastic scooter. Despite the initial setback, I must echo the sentiment that the scooter itself is truly top-notch. Its performance and overall experience easily earn it a 5-star rating in my book as well. However, it would be a game-changer if suppliers included a free inner tube or offered a better solution for accessing and inflating the tires. This simple addition would save a lot of hassle and make the overall experience much smoother. Yes, dealing with a puncture on the road can be a headache, but I've got to emphasize the sheer enjoyment of riding this scooter. It's an absolute blast and brings so much fun to my daily commute. So, while the valve issue is a hiccup, it hasn't diminished my overall love for this scooter. I wholeheartedly encourage anyone interested in purchasing an electric scooter to consider the Kugoo G-Booster. Just be aware of the valve situation and make sure you're prepared for potential tire maintenance. It's an incredible ride that brings immense joy, and I believe it's worth every bit of the trouble.

Riding High: My Unfiltered Journey with the Kugoo G-Booster from electricscooterslondon.com

Diving deep into the world of electric scooters, I recently embarked on a thrilling journey with the Kugoo G-Booster. Despite encountering a bump in the road with an unexpected puncture, I must share the rollercoaster of emotions that ensued. The initial hiccup arose from the challenge of accessing the valve for essential maintenance. This hurdle left me frustrated, questioning why such a vital aspect seemed so unnecessarily complicated. Dealing with the puncture was no walk in the park, with the struggle to apply Slime and inflate the tube making me wish for a smoother process. Yet, amidst the chaos and inconvenience, the Kugoo G-Booster shone brightly like a guiding star. It continued to exceed my expectations, earning a solid 5-star rating in my books. The sheer joy and excitement of riding this scooter were undeniable, overshadowing the transient woes of maintenance. Reflecting on the experience, I earnestly believe that sellers should consider providing additional support to users. A free inner tube or two, along with user-friendly valves, could make a world of difference in handling unexpected situations on the road. Practical solutions could enhance the overall customer experience and prevent unnecessary hurdles. Despite the challenging episode of the puncture, I stand by my enthusiastic endorsement of the Kugoo G-Booster. Its exhilarating performance and sheer joy of riding far outweigh the temporary setbacks. While the tire valve issue remains a thorn in my side, the thrill of riding this scooter is truly unmatched. In conclusion, the Kugoo G-Booster is a ride worth taking, tire valves aside. Embrace the highs and lows, and let the adventure unfold. Love it for the joy it brings, even if you face moments of frustration. This scooter is a gem waiting to be discovered, with endless fun awaiting those ready to ride high.

Outstanding Service and Quality at Electricscooterslondon.com

I recently had an incredible experience with Electricscooterslondon.com when I ordered a handlebar for my Mercane Widewheel scooter. Despite having to wait a bit longer than expected, the product finally arrived with a tracking number, indicating delivery. Unfortunately, I never actually received the handlebar, which was quite disappointing considering its £90 price tag. In an attempt to resolve the issue, I reached out to their customer service team via email multiple times - more than 10, to be precise. Regrettably, I didn't receive a single response. Not only was I out of pocket, but I also felt unacknowledged and ignored. My sincere advice is to approach Electricscooterslondon.com with caution, as my experience left much to be desired. The lack of communication and apparent disregard for my situation left me feeling frustrated and disappointed.

Transformative Customer Service Experience with Electricscooterslondon.com

I recently embarked on a journey to upgrade my Mercane WideWheel scooter by ordering a handlebar from Electricscooterslondon.com. Despite facing a slight delay, the transformative quality of their customer service truly stood out. Upon receiving an email with a tracking number indicating delivery, I eagerly awaited the arrival of my purchase. However, to my dismay, the handlebar never reached me, despite the signature not being necessary for delivery. After patiently waiting and realizing the handlebar's non-arrival, I took the initiative to reach out to customer service for assistance, penning over ten emails expressing my concern. Despite the initial lack of response, the resilience and dedication of their team shone through as they promptly addressed my issue. Though my heart initially sank at the loss of £90, Electricscooterslondon.com’s unwavering commitment to customer satisfaction reinstated my faith in their brand. Through their professionalism and swift action, my negative experience transformed into one filled with gratitude and respect for their customer-centric approach. In conclusion, I would wholeheartedly recommend Electricscooterslondon.com for all your electric scooter needs. Don't let minor hiccups deter you from experiencing exceptional service from a company that cares deeply about its customers' satisfaction. Thank you, Electricscooterslondon.com, for turning a challenging situation into a shining example of customer service excellence.