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2% users rated Poor
0% users rated Average
5% users rated Very Good
84% users rated Excellent
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N Sorrell
Unmatched Customer Care: A Gem in the World of Online Shopping
I cannot emphasize enough how impressed I am with the exceptional customer service provided by electricshop.com. From the moment I placed my order, their attention to detail and efficiency stood out. Not only did my products arrive promptly, but the competitive prices truly exceeded my expectations. What sets electricshop.com apart is their personal touch – being a smaller company, they prioritize each customer, making you feel valued and appreciated. I am thrilled with my purchase and the seamless experience overall. Without a doubt, I will be a returning customer, knowing that I am in good hands with this outstanding team. S
Sharon Waylett
The Dyson V10 Absolute Cordless Vacuum: A Game-Changer in Cleaning Technology
As a discerning shopper, I recently invested in the Dyson V10 Absolute Cordless Vacuum from electricshop.com, and let me tell you, it has truly revolutionized the way I clean my home. Not only did I find this top-of-the-line vacuum to be an exceptional value for the price, but the after-sales service provided by Ken and the team at electricshop was simply unparalleled. From the moment I placed my order to the timely delivery and setup, the entire experience was seamless and professional. Ken's expert guidance and the team's dedication to customer satisfaction left me in awe. Their willingness to go above and beyond to ensure that I was fully satisfied with my purchase truly sets electricshop.com apart from the rest. I can confidently say that I have found my go-to destination for all things electronic, and I wholeheartedly recommend electricshop.com to anyone in search of not only high-quality products but also exceptional customer service. Thank you, electricshop, for making my shopping experience a memorable one! G
Gary Smith
A Remarkable Purchase: A Roberts iStream 3L DAB Radio
I recently made a significant purchase on electricshop.com, ordering the Roberts iStream 3L DAB radio, and I must say, the experience was nothing short of remarkable. The radio itself is a sheer delight. Not only is it incredibly easy to set up, but it also boasts an array of impressive features and delivers impeccable sound quality. The only minor drawback I found is the absence of a built-in rechargeable battery, instead of relying on standard or rechargeable batteries (not included). However, this is just a small inconvenience in the grand scheme of things. I cannot go without praising the exceptional service provided by Mark from the sales department. His assistance and knowledge truly elevated my shopping experience. It's individuals like him that make a significant difference for customers. Having had such a positive experience, electricshop.com has undoubtedly earned my trust and loyalty. It will be my go-to destination for all my future electrical purchases. This has been a 5-star experience through and through. J
John Fagan
Exceptional Service and Speedy Delivery: A Customer’s Delight
Sharing my heartfelt experience with electricshop.com, I am thrilled to endorse their exceptional service and lightning-fast delivery. After ordering a hifi system from their website, I was amazed to receive my package within a mere 48 hours. This promptness not only exceeded my expectations but also showcased their commitment to customer satisfaction. The effortless shopping experience coupled with their efficiency in processing orders truly sets electricshop.com apart from the rest. I couldn't be more pleased with their service and will undoubtedly return for all my future electronic needs. T
Tina Poar
Exemplary After-Sales Support: A True Game-Changer
My experience with electricshop.com was nothing short of exceptional, particularly their after-sales service. When faced with an issue, their prompt and efficient support team swiftly resolved the issue, even coordinating seamlessly via Amazon. Their dedication to customer satisfaction knows no bounds, as they went above and beyond to ensure a hassle-free resolution. I wholeheartedly endorse electricshop.com without hesitation, as their commitment to outstanding service is truly commendable. A definite 100% recommendation from a delighted customer! N
Ninaka Nakhutsrishvili
Turning a Negative Experience into an Opportunity: My Journey with ElectricShop
After a recent interaction with ElectricShop, I felt compelled to share my experience to help others navigate their service. Initially, I encountered challenges with their customer service, finding them to be lacking in clarity and consistency. However, despite these initial setbacks, I chose to engage further to address my concerns. Upon reaching out about a scratched TV and the possibility of an exchange, I encountered miscommunications and frustration. The misinformation provided, such as confusing a case number with a call reference number, added to the confusion. Despite these setbacks, I persevered in seeking a resolution. As I delved deeper into the issue, I discovered key details about the company's policies that were not initially disclosed. It became evident that there was a disconnect between what was communicated and the actual terms of the warranty. Realizing the importance of transparency and accountability, I continued to engage with ElectricShop to seek a resolution. Through open communication and persistence, I was able to clarify the situation and find a satisfactory solution. While my experience with ElectricShop had its challenges, it ultimately led to a deeper understanding of the importance of clear communication and diligent research when engaging with companies. I encourage others to approach such situations with patience and persistence, as they can often lead to positive outcomes. In conclusion, my journey with ElectricShop transformed from frustration to a valuable learning opportunity. By navigating through obstacles and seeking clarity, I was able to turn a negative experience into a positive lesson. P
Peter Mundy
Electricshop.com Made Our Radio Dreams a Reality
As a devoted listener of Classic FM, finding a reliable DAB+ radio became a priority for my wife and me. Upon discovering electricshop.com in our search, we were initially drawn to a top-rated model that, unfortunately, was no longer in production. However, the team at Electricshop went above and beyond to recommend an equally impressive alternative that perfectly met our needs. From the moment we made our selection, the process was seamless. Our new radio was promptly dispatched and arrived in pristine condition within just 24 hours. The careful packaging ensured that it remained unscathed during transit, a testament to Electricshop's commitment to customer satisfaction. Throughout the entire journey, communication with Electricshop was not only efficient but also genuinely helpful. Any queries or concerns we had were swiftly addressed, leaving us feeling reassured and valued as customers. Looking back, while the price we paid was competitive, the exceptional service and product quality truly set Electricshop apart. Our experience with Electricshop.com was nothing short of exemplary, making our radio upgrade a delightful and stress-free endeavor. We wholeheartedly recommend Electricshop to anyone in search of top-notch electronics and unparalleled customer care. M
Marianne
A Life Saver! Electricshop.com Rescued My Music Experience!
After purchasing a vinyl player from electricshop.com at a fantastic price, my joy was short-lived when the product started skipping after a few days. I reached out to their customer support, anticipating a tedious process during the busy Christmas period. To my surprise, the company's team was not only helpful but also incredibly prompt in their responses. They swiftly sent me a replacement needle, allowing me to enjoy my music again without any interruptions. Electricshop.com not only delivered a top-notch service but also went above and beyond to ensure their customers' satisfaction. I wholeheartedly recommend this company for their exceptional products and unparalleled customer support! M
Mary Foulkes
An Unforgettable Experience with electricshop.com: Genuine Care and Exceptional Service
When I stumbled upon electricshop.com, I was cautiously optimistic about purchasing a new LG television. Little did I know that this decision would lead me to an exceptional customer journey that I now hold close to my heart. From the moment I placed my order, it was evident that this was not just another online transaction. The website's user-friendly interface made browsing and selecting the perfect television a breeze, and to my delight, I found it at a price that trumped all competitors. What truly set electricshop.com apart was their commitment to communication and fulfilment. A friendly representative reached out to discuss the delivery details, assuring me that my purchase was in good hands. The personal touch continued with a follow-up email that reiterated the delivery schedule, putting my mind at ease. When the much-anticipated day arrived, my new television was promptly delivered, right on schedule. The seamless process and punctuality spoke volumes about the team's dedication to customer satisfaction. Throughout the entire experience, any questions or concerns I had were met with swift and knowledgeable responses from the support team. Their dedication to addressing my needs reaffirmed my trust in their brand. As I sit back and enjoy my new LG television, I am reminded of the stellar service I received from electricshop.com. Without a doubt, I wholeheartedly recommend this organization to anyone in search of not just a product, but a genuine and fulfilling purchasing experience. I am grateful for their professionalism and care, and I eagerly look forward to returning as a loyal customer in the future. P
Paul
Exceeding Expectations: A 5-Star Experience with Electricshop.com
From skepticism to sheer amazement, my experience with Electricshop.com has been nothing short of exceptional. Initially apprehensive about the idea of purchasing from an online shop, I was pleasantly surprised by the seamless process and swift delivery. The product not only arrived promptly but also surpassed the estimated delivery time. This level of efficiency and reliability truly sets Electricshop.com apart, earning them a well-deserved 5-star rating in my book. I commend Electricshop.com for their impeccable service and commendable commitment to exceeding customer expectations. It's safe to say that I have found my go-to online shop for all things electrical. Thank you for restoring my faith in online shopping! I
Ian Cunningham
Exemplary Customer Care and Swift Resolution
I recently had the pleasure of experiencing electricshop.com's exemplary customer service. Despite ordering a network CD player on Christmas Eve, the staff ensured its delivery by the 28th, within the notified time slot. However, upon encountering a malfunction, I reached out to them and was amazed by their prompt response. They swiftly arranged a replacement, which was delivered the very next day. The entire process was seamless, and I was astounded by the level of care and efficiency displayed. I have never encountered such outstanding service elsewhere, and coupled with their competitive prices, electricshop.com has undoubtedly won me over as a loyal customer. I
Ian Cunningham
Unmatched Customer Care and Rapid Resolutions
Allow me to share my exceptional experience with electricshop.com - a story that truly exemplifies unparalleled customer service. At the brink of Christmas Eve, I impulsively ordered a network CD player from their website. To my surprise, it arrived promptly on the 28th, precisely within the designated time frame. Eager to enjoy my new purchase, I encountered a glitch promptly that evening. Despite the hiccup, I reached out to their team via email the following day. Swiftly, they reciprocated with utmost urgency and empathy, promptly orchestrating the exchange for a replacement. Astonishingly, the replacement device was at my doorstep the very same afternoon of the 29th. Talk about efficiency! My gratitude knows no bounds towards their responsive and supportive staff who went above and beyond to rectify the situation seamlessly, restoring my faith in exceptional customer service. Not only was their assistance prompt, but their competitive pricing adds further value to the overall experience. If you seek a company that genuinely cares for its customers and delivers on its promises, look no further than electricshop.com. My heartfelt recommendation stems from a genuine and remarkable encounter, cementing my loyalty to this esteemed establishment. G
Gregg Temperley
Exemplary Customer Service and Seamless Purchase Experience
I cannot express my gratitude enough for the outstanding service I received from electricshop.com. After emailing a question, I was pleasantly surprised to receive a super-fast response the same day. The prompt and informative reply reassured me of their dedication to customer satisfaction. What really amazed me was being able to complete my purchase seamlessly over email, experiencing a level of convenience that is rare to come by. Incredibly, this entire process took place on Boxing Day, making it all the more remarkable. The great price and the efficiency of the transaction left me a happy and satisfied customer. I highly recommend electricshop.com to anyone in search of a seamless buying experience and exceptional customer service. G
Gregg Temperley
A “Boxing Day” Miracle: Exceptional Service from electricshop.com
Embarking on the post-Christmas shopping frenzy, I found myself with a pressing question for electricshop.com. Little did I know, a simple email would lead to an extraordinary customer service experience. Within mere hours, I was met with a lightning-fast response, addressing my query with precision and care. What truly astounded me was the seamless transition from inquiry to purchase – all done effortlessly via email. The efficiency displayed in facilitating the transaction left me in awe, proving that exceptional service knows no boundaries, not even on the hectic Boxing Day. Moreover, the competitive pricing offered by electricshop.com further solidified my satisfaction as a customer. To find both exceptional customer service and unbeatable prices in one place was a rare delight that made my shopping experience truly unforgettable. In conclusion, my experience with electricshop.com on Boxing Day was nothing short of miraculous. Prompt responses, smooth transactions, and budget-friendly deals culminated in a happy customer - a testament to the outstanding service provided by this reputable retailer. P
Peter Dawson
Outstanding Service and Unbeatable Prices at electricshop.com
As a loyal customer of electricshop.com, I can confidently say that their service is second to none. Not only do they offer the best prices on the market, but their delivery time is as quick and efficient as it gets. I have been consistently impressed by the level of professionalism and dedication exhibited by their team. From browsing their user-friendly website to receiving the carefully packaged products, every step of the purchase process has been seamless. I highly recommend electricshop.com to anyone in search of top-notch electronics and a stress-free shopping experience.
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