Electricshop User Reviews

Introduction

Electricshop.com is an online retailer of electrical appliances and devices that has been in business since 2001. They offer a wide range of products including televisions, smartphones, laptops, home appliances, and more. With their commitment to providing high-quality products at competitive prices, electricshop.com has become a popular destination for shoppers looking for premium electronics.

Pros and Cons

Pros:

• Competitive pricing on many items
• Wide selection of products
• Easy to navigate website
• Free delivery on most orders
• Flexible payment options

Cons:

• Some items may be more expensive than competitors
• Customer service can be slow to respond
• Some products may have longer delivery times than expected

User Experience

Electricshop.com offers a user-friendly website that is easy to use even for those who are not tech-savvy. The homepage offers a clear navigation menu that allows you to find what you are looking for quickly. The search function is highly effective and returns results for anything you search for. The product pages are very informative, providing detailed descriptions, images, and specifications of the products. Overall, the user experience is positive and straightforward.

Pricing and Value for Money

Electricshop.com offers competitive prices on many items, providing value for money to its customers. However, prices for some products may be higher than competitors. Nevertheless, electricshop.com offers flexible payment options such as interest-free credit, which allows customers to pay for their purchases in installments, giving them more control over their finances.

Alternatives

Alternatives to electricshop.com include AO, John Lewis, and Currys PC World. All these companies offer a similar range of products and pricing, but customers may find that they have different product offerings and promotions.

Customer Service

Electricshop.com offers customer service via phone and email. However, their customer service can be slow to respond, which can be frustrating for customers who need immediate assistance.

Product Quality and Selection

Electricshop.com offers a wide selection of products, all available at competitive prices. They only stock products from trusted brands, ensuring that customers receive high-quality, reliable products.

Website Usability

Electricshop.com's website is highly user-friendly, allowing customers to quickly find and purchase products. The website is easy to navigate, and the search function is highly effective. Customers can also check the stock of products on the website before making a purchase, ensuring that what they need is available.

Returns and Exchanges

Electricshop.com offers a 14-day returns period for products that are unused, unopened, and in their original packaging. Customers can return products for any reason, but they will be responsible for any shipping costs.

Promotions and Discounts

Electricshop.com offers various promotions and discounts throughout the year. This includes a clearance sale and seasonal promotions such as Black Friday and Cyber Monday deals.

Reputation

Electricshop.com has a good reputation for providing quality products at great prices. Customers appreciate the user-friendly website and flexible payment options. However, customer service can be slow to respond, which has led to some negative reviews.

Payment Options

Electricshop.com offers a wide variety of payment options, including credit and debit cards, PayPal, and interest-free credit. This allows customers to choose the payment method that works best for them.

Loyalty Programs

Electricshop.com does not currently offer any loyalty programs.

Customer Reviews

Customers generally leave positive reviews for electricshop.com. They appreciate the website's ease of use, wide selection of products, and competitive pricing. However, some customers have reported slow customer service and longer-than-expected delivery times.

Community Involvement

Electricshop.com is not currently involved in any community outreach or philanthropic efforts.

Shipping and Costs

Electricshop.com offers free UK delivery on most orders, but some items may have a delivery fee. They also offer international shipping to select countries. Delivery times may vary depending on the product's availability but are generally within a few business days.