Rate Now Electrolux
X
Rate Electrolux
Pie-Chart Analysis
0% users rated Poor
25% users rated Average
0% users rated Very Good
0% users rated Excellent
L
Linda
Trustworthy and Reliable Service: My Electrolux Experience
When I decided to invest in an Electrolux washing machine, I had high hopes for its performance and durability. However, my experience turned out to be quite challenging. Within a year of purchase, the machine broke down not once, but twice, with smoke billowing out as I tried to use it. The frustration and disappointment were palpable, especially considering the inconveniences caused by malfunctioning appliances. Despite the initial setbacks, the silver lining in this situation was the exemplary customer service provided by the shop I purchased the machine from. Their swift action in contacting Electrolux on my behalf and offering a temporary replacement eased some of the burdens caused by the faulty appliance. On the other hand, the response from Electrolux itself left much to be desired. Communication barriers, coupled with delays in addressing the recurring issue, painted a picture of inefficiency and poor after-sales support. The lack of empathy towards my situation and the dismissive attitude towards my concerns heightened my dissatisfaction with the brand. As I wait for the machine to be repaired, I am left reflecting on the importance of reliable products and responsive customer service in today's market. While the journey with my Electrolux washing machine has been rocky, it has reinforced the value of trustworthy brands and dependable service providers. I hope that my feedback serves as a reminder for companies to prioritize customer satisfaction and product quality above all else. W
Wxxxxx
Exceptional Customer Service and Unmatched Quality
I cannot express enough how impressed I am with the outstanding service and top-notch products from electrolux.fr. From the moment I reached out, the team at Electrolux went above and beyond to address my concerns and ensure my satisfaction. Having encountered some issues with my gas cooker hood and fridge freezer, I was initially frustrated. However, Electrolux's swift response and dedication to resolving the problems left me thoroughly impressed. The professionalism and genuine care displayed by Madeline Selfe, the In-Warranty Complaints Executive, were truly commendable. Instead of shifting blame, Electrolux took ownership of the issues and worked diligently to provide solutions. They not only fixed the existing problems but also ensured that similar issues would not arise in the future. The attention to detail and commitment to customer satisfaction were evident in every interaction I had with Electrolux. In a world where customer service often falls short, Electrolux stands out as a shining example of how companies should treat their customers. I wholeheartedly recommend Electrolux to anyone in need of reliable appliances and exceptional customer support. Thank you, Electrolux, for restoring my faith in quality service! M
Marianna Demetriou
Grateful for Endurance: A Tribute to My Trusty Electrolux Washing Machine
I can't help but feel a tinge of nostalgia as I bid farewell to my reliable Electrolux washing machine. While it may not have been the flashiest or most high-tech appliance, it served me faithfully for several years, handling countless loads of laundry without complaint. Through endless cycles of dirty clothes, stubborn stains, and delicate fabrics, my Electrolux was a true workhorse, never shying away from the toughest laundry challenges. Its enduring performance was a testament to the brand's commitment to quality and durability. Despite its eventual demise, I am grateful for the years of service that my Electrolux washing machine provided. It may not have been the greatest, but it was a steadfast companion in the daily chore of keeping my family's clothes clean and fresh. Thank you, Electrolux, for being a dependable part of my household for so long. Your legacy of endurance lives on in the memories of each load of laundry you bravely conquered. T
Tiaharnna May
Turning Danger into Diligence: A Warning for Electrolux Appliances
Dear readers, allow me to share a cautionary tale that unfolded in my kitchen, involving an Electrolux gas cooker purchased back in 2015. What started as an ordinary day of cooking quickly turned into a nightmare when an unexpected electric shock jolted me and caused my main fuse box to trip repeatedly. Concerned for my safety, I immediately unplugged the appliance and sought assistance from Electrolux. Despite their initial apology and promise to investigate, the resolution process turned into a frustrating ordeal filled with delays and miscommunication. After multiple attempts to reach out via emails and phone calls, I found myself caught in a cycle of broken promises and unreturned messages. When an engineer finally arrived in January, the situation only worsened. Despite confirming that the cooker was unsafe to use, the lingering issues persisted well into March, leaving me without a functional appliance. Furthermore, the lack of accountability within Electrolux became apparent when attempts to escalate the matter to higher authorities were met with constant excuses and misinformation. It is disheartening to encounter individuals like Debbie Owen and Laura, who consistently deflect responsibility and fail to address the core issue at hand. As I navigate through this disheartening experience, I implore all potential customers to exercise caution when considering Electrolux appliances. Remember this cautionary tale as a reminder to prioritize safety and diligence when selecting household products. Let us turn moments of danger into opportunities for vigilance and consumer awareness.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Electrolux is a renowned brand in the world of home appliances, offering a wide range of high-quality products designed to enhance daily life. Electrolux.fr, the official website of Electrolux in France, serves as a platform for customers to explore and purchase their appliances conveniently. In this comprehensive review, we will delve into various aspects of electrolux.fr to help you make an informed decision about shopping on their website.Pros and Cons
- Pros:
- Extensive selection of appliances
- High-quality products
- User-friendly website
- Responsive customer service
- Reputable brand with a strong track record
- Cons:
- Pricing may be higher compared to some competitors
- Limited promotions and discounts