Users Voice for Elektro-halsbander

11% users rated Terrible
11% users rated Poor
0% users rated Average
0% users rated Very Good
78% users rated Excellent
Pie Chart Review Representation for Elektro-halsbander
Elektro-halsbander Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Elektro-halsbander Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 26 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Mar 2022 5 4.2 3.7 4.4 2.4 4.9
Apr 2022 5 5 3.4 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 4.5 4 5
Mar 2023 3.9 3 4.1 4.8 5 4.5
Line Chart for Rating of peer stores

elektro-halsbander.de

boomf.com

eneba.com

framesdirect.com

pharmapacks.com

lookfantastic.com

Detailed Elektro-halsbander Review by

Introduction

Elektro-halsbander.de is a German website that offers a wide variety of electronic dog collars or "halsbander" for pet owners. The website features an extensive collection of high-quality shock collars, GPS trackers, and remote training systems for canines. With over ten years of experience in the business, Elektro-halsbander.de offers a comprehensive range of products and services to pet owners who are looking for efficient ways to train and control their dogs.

Pros and Cons

Pros: Wide selection of dog collars, high-quality products, affordable pricing, excellent customer service, fast shipping, a variety of payment options. Cons: The site has limited product descriptions, the website design is a bit outdated.

User Experience

Elektro-halsbander.de offers an effortless navigation experience. They have divided their products into categories, including electric collars, trackers, and anti-bark collars. The website is mobile-friendly, so it's easy to navigate on any device. Additionally, the buying process is simple and intuitive.

Pricing and Value for Money

The pricing of Elektro-halsbander.de's products is highly competitive, making them an affordable option for most pet owners. They provide a great value for the money because the products are made of high-quality materials and include reliable technology.

Alternatives

There are several other online stores that sell electronic dog collars, such as Dogtra, Garmin, and Petrainer. However, Elektro-halsbander.de is the best choice for pet owners who are located in Germany or Europe due to their fast shipping and excellent customer service.

Customer Service

Elektro-halsbander.de has excellent customer service. The site offers a live chat option, email support, as well as a phone number to call for help. They also have how-to videos available for free to help pet owners learn how to use the product. Additionally, the team is knowledgeable, friendly, and always willing to help.

Product Quality and Selection

Elektro-halsbander.de offers high-quality products made from durable materials that are built to last. They offer a wide range of electronic collars, including GPS trackers, sport hunting collars, and anti-bark collars, among others.

Website Usability

Elektro-halsbander.de's website is easy to navigate with an intuitive interface. It's simple to find specific product categories and search for specific products with their search bar. They also offer a dashboard for registered customers to manage their orders and shipping information.

Returns and Exchanges

Elektro-halsbander.de offers a 14-day money-back guarantee for their products. Customers can initiate a return or exchange by contacting their customer service team.

Promotions and Discounts

Elektro-halsbander.de offers some promotional discounts and deals on their products from time to time. Customers can sign up to their newsletter to be notified of any available discounts.

Reputation

Elektro-halsbander.de has an excellent reputation in the pet industry due to their high-quality products and customer service. They have satisfied customers across Germany and Europe, and they continue to expand their reach with their quality products.

Payment Options

Elektro-halsbander.de offers a range of payment options, including credit card, PayPal, and bank transfer.

Loyalty Programs

Elektro-halsbander.de doesn't have any loyalty programs, but they have affiliate programs available.

Customer Reviews

Elektro-halsbander.de has positive reviews from satisfied customers, with many mentioning the website's excellent customer service and quality products.

Community Involvement

Elektro-halsbander.de is involved in charitable events and regularly donates to animal shelters and charities.

Shipping and Costs

Elektro-halsbander.de offers fast shipping across Germany and Europe. The shipping cost varies based on the products' weight and destination, and customers can track their packages online.

Elektro-halsbander Recent User Reviews

👤

Reviewer Name: Kunde

Review Submission Date: 2022-06-25

Review Title: Annoying emails
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I understand, it takes a few days to receive the payment (to be confirmed) I recive the same email 20+ times saying that I need to pay, "if payed be patient it takes time to confirm payment" because of this my email put all messages to be spam. This is bad since I would not receive more information from this site or promotion. My recommendation would be if in 3-5 days payment has not been received then a real costumer employee should reach out.

👤

Reviewer Name: H.Strack

Review Submission Date: 2022-06-21

Review Title: Service very good Articel good
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Service very good Articel good

👤

Reviewer Name: Leo Bram, Augustenborg

Review Submission Date: 2022-05-20

Review Title: Alles OK
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: OKProduct received as promised and function as described in data sheet

👤

Reviewer Name: Barbara Zangerl

Review Submission Date: 2022-05-04

Review Title: Tip top!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Tip top!! Super Kundenservice

👤

Reviewer Name: Rogerio Santos

Review Submission Date: 2021-11-19

Review Title: Best Support
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought a colar with them and sadly it would take a long time to arrive because there was no stock. Once i contacted support they immediatly gave me a solution. Perfect score!

👤

Reviewer Name: Alex

Review Submission Date: 2021-10-01

Review Title: Waiting the last day for a refund
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a product which was listed as "deliverable in 10 days", and only later found out it will not be in stock for the next month at least. I asked for a refund but they waited for 14 days to provide it, which should be done immediately (no product = no shipment = immediate order cancellation and refund). Otherwise, communication was O.K.

Gainers

Losers

Related Store

Related Categories