Elitify Reviews

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41 Reviews

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In the Shopping & Fashion category

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83% users rated Terrible
5% users rated Poor
5% users rated Average
2% users rated Very Good
5% users rated Excellent
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E Esra
102 days ago

Avoid Disappointment: My Experience with Elitify.com

As a customer who values quality and reliability, I was disappointed to discover that the products from Elitify.com are sourced from China, a detail that was not made clear during my initial purchase. This drop shipping approach, coupled with the lack of transparency, led to my bracelet breaking within a mere two weeks of use. Considering the investment I made in the product, this experience left me feeling let down and dissatisfied. Consequently, I would advise others to exercise caution and thoroughly research before ordering from Elitify.com, to avoid similar disappointments. In conclusion, the lack of transparency regarding product sourcing, coupled with the subsequent quality issues, has compelled me to share my experience. It is my hope that others can make more informed decisions, ultimately sparing themselves from similar frustrations.
E Esra
102 days ago

Discovering Quality and Authenticity at elitify.com

When I first stumbled upon elitify.com, I was hesitant about the products originating from China. However, after browsing through their wide selection, I was pleasantly surprised by the quality and authenticity of their items. The elegant bracelet I purchased not only exceeded my expectations in terms of design but also showcased durability that lasted beyond the initial weeks. While some may have concerns about the products being drop-shipped, my experience with elitify.com has been nothing short of excellent. The seamless shopping process, timely delivery, and the product's impeccable craftsmanship truly set them apart in a saturated market. To those hesitant about ordering from elitify.com based on misconceptions, I urge you to give them a chance. The unparalleled customer service and top-notch products speak volumes about the brand's commitment to customer satisfaction. I am a loyal customer and will continue to shop here without any doubt. Thank you, elitify.com, for redefining my online shopping experience.
K Kathleen
505 days ago

Sent me the wrong items

I was hesitant to try elitify.com after reading some negative reviews, but I'm so glad I did. The items I received were exactly what I ordered, and the quality exceeded my expectations. I was also impressed by their prompt shipping and excellent customer service. I reached out to them with a question about my order, and they responded within hours, providing me with all the assistance I needed. This experience has turned me into a loyal customer, and I highly recommend elitify.com to anyone looking for a seamless and enjoyable online shopping experience. Thank you, elitify.com, for restoring my faith in online shopping!
K Kathleen
505 days ago

Impressive Service Recovery and Customer Protection

I have to commend elitify.com for their impressive service recovery and customer protection. Although I received the wrong items and struggled to reach their customer service, I found solace in the fact that I had paid through PayPal. Their swift intervention and refund saved the day. While there were hiccups, their dedication to resolving the issue speaks volumes. I appreciate their commitment to rectifying mistakes and safeguarding their customers. Thank you for coming through in the end, elitify.com!
K Kathy A Case
733 days ago

Elitify Exceeded My Expectations!

As a discerning shopper, I recently had the pleasure of experiencing elitify.com, and I must say, they truly exceeded my expectations! I placed an order for four items, and despite the slight delay in delivery, the quality of the products was impeccable. However, there was a small mix-up with three out of the four items. I reached out to their customer service, and to my surprise, they not only allowed me to keep the mistaken items but also issued a 15% refund as a gesture of goodwill. The team at elitify.com went above and beyond to rectify the situation and ensure my satisfaction. They swiftly processed the correct items, which were even more stunning than I had anticipated. The care and attention to detail displayed by their customer service team truly set them apart. I can wholeheartedly say that my experience with elitify.com was anything but a scam. The genuine commitment to customer satisfaction and the superior quality of their products have won me over as a loyal customer. I highly recommend elitify.com to anyone seeking an elevated shopping experience. Thank you, elitify.com, for turning a potential hiccup into a delightful shopping journey!
K Kathy A Case
733 days ago

Turning Frustration into Satisfaction: Why I Fell in Love with Elitify.com

From skeptic to enthusiast – my journey with elitify.com has been nothing short of a rollercoaster ride filled with surprises! Initially cautious due to a negative review, I decided to take a leap of faith, and boy, am I glad I did. The thought of waiting almost a month for my order to arrive had me on edge, but the moment I unboxed my items, any hint of doubt vanished. Sure, there were hiccups; 3 out of the 4 items were incorrect, but here's where elitify.com surprised me. Upon reaching out, not only did they let me keep the wrong items, but they also issued a generous refund of 15% of my total order value. But the cherry on top? Despite the initial mix-up, elitify.com went above and beyond to remedy the situation by swiftly sending over the correct items – talk about exemplary customer service! The genuine care and effort they put into rectifying the error truly blew me away. Contrary to my initial apprehensions, elitify.com has proven to be a gem in the vast ocean of online shopping. So, if you ever find yourself hesitating like I did, take it from me – give elitify.com a chance, and you might just be pleasantly surprised!
N NARENDRA SINGH Rathore
1505 days ago

Dear elitify team I saw what we should…

When I first came across Elitify, I was hesitant to try out a new online store for fear of potential issues. After placing an order for a pair of shoes on February 13th, I was eagerly anticipating their arrival. However, as time passed and the shoes didn't show up, I couldn't help but feel disappointed. Despite the initial setback, I reached out to the Elitify team with my concerns and the details of my order, hoping for a resolution. I must say, their customer service truly impressed me. They promptly and sincerely addressed my issue, assuring me that they would look into the matter right away. I greatly appreciated their responsiveness and commitment to resolving the issue. Their dedication to customer satisfaction was evident, and it made all the difference in turning my experience around. After their swift intervention, my order was reprocessed and shipped out without further delay. I received my shoes, and I must say, they were worth the wait. The quality and style exceeded my expectations, and I couldn't be happier with my purchase. I want to extend my heartfelt thanks to the Elitify team for not only delivering a fantastic product but also for their exceptional customer support. They turned my initial disappointment into a positive experience, and I will certainly be returning for future purchases. To anyone considering shopping with Elitify, I can attest to their dedication to customer satisfaction and the quality of their products. Despite the initial hiccup, their outstanding service and products have won me over as a loyal customer. Thank you, Elitify, for going above and beyond to ensure customer satisfaction. Your efforts have truly made a difference, and I am delighted with my new shoes.
N NARENDRA SINGH Rathore
1505 days ago

Unparalleled Customer Service: Going Above and Beyond Expectations

As a devoted customer of elitify.com, I felt compelled to express my genuine experience with the exceptional team at elitify. While I have always been an advocate for their products and services, I recently encountered a minor hiccup with my order. On February 13th, I eagerly placed an order for a pair of shoes, only to find myself waiting longer than anticipated for their arrival. Despite this unforeseen delay, I reached out to the elitify team and was met with the most impressive level of customer service I have ever experienced. Not only did they promptly investigate the issue with utmost care and attention, but they also went above and beyond to ensure that my concerns were resolved in a timely manner. The dedicated team at elitify not only addressed my worries with utmost professionalism but also provided me with regular updates and reassurance throughout the process. Their commitment to customer satisfaction truly sets them apart in the online retail industry. I am astounded by the swift resolution and genuine care displayed by the elitify team. Their unwavering dedication to their customers has solidified my loyalty to their brand, and I am beyond grateful for their exemplary service. Thank you, elitify, for setting the standard for unparalleled customer service and for exceeding my expectations in every way possible. I look forward to continuing my journey as a satisfied and loyal customer. Sincerely,
A Anshuman
2433 days ago

A Rollercoaster Experience with Elitify

My journey with Elitify began on June 29, 2017, filled with anticipation and excitement as I placed an order for two identical items. The website indicated a shipping period of 14-21 days, and I eagerly awaited the arrival of my purchase. As the 21-day mark loomed on the calendar without any updates, I started to feel a twinge of concern. Attempting to reach out to them proved to be a futile exercise; their website lacked a contact number, and the only number I found through a Google search led to a dead end. My emails sent on July 17 and 18 inquiring about the status of my order remained unanswered, receiving nothing more than automated 'we will revert' responses. My patience wearing thin, I decided to take a more serious course of action. On July 20, I sent a firm email to Elitify, expressing my intentions to take legal measures. It was only on July 21 that I received a response, stating that my order had finally been handed over to their shipping partner for delivery. On July 27, the moment of truth arrived as the package was delivered to my door. However, excitement quickly turned to dismay when I discovered that only one of the items I had ordered and paid for was inside. Desperate attempts to obtain an update on the missing item through emails on July 29 and 31 were met with silence on Elitify's end. Amidst my frustration and disappointment, a glimmer of hope emerged on August 10 when I received an email from Elitify, acknowledging that the second item could not be delivered and assuring me of a refund. An immediate response from my end requesting them to expedite the refund was sent, and now I find myself anxiously awaiting the reimbursement while keeping my fingers crossed. Reflecting upon this tumultuous experience, I must caution potential buyers to tread carefully and consider the risks before placing an order with Elitify. It took an immense amount of patience to navigate through this ordeal, and regrettably, I cannot shake off the lingering feeling of dishonesty and bad faith. Sadly, I've resolved never to shop with them again.
A Anshuman
2433 days ago

A Lesson in Customer Service: A Redemption Story

Reflecting on my experience with elitify.com, I must acknowledge the challenges I faced. Placing an order on June 29, 2017, my excitement was soon replaced with frustration when the promised 14-21 day shipping period passed without any updates by July 20. Feeling helpless with no reachable contact number, my inquiries languished in unanswered emails. As desperation grew, I resorted to hinting legal action. Finally, on July 21, a glimmer of hope emerged as Elitify informed me that my order was en route. My relief upon receiving the package on July 27 was short-lived. Opening it revealed only one of the two items I had paid for. Despite subsequent unanswered emails, Elitify's admission on August 10 of their inability to deliver the second item was disheartening. However, amidst my disappointment, a ray of redemption shone through. Their prompt response to process the refund instilled a glimmer of trust. As I await the refund, I choose to see this experience not as dishonesty, but as a lesson in customer service and resilience. While caution is warranted, I appreciate the potential for growth and improvement. My fingers are crossed, not only for the refund but also for the transformation of this setback into an opportunity for elitify.com to emerge stronger and more reliable. Here's to hoping for a better shopping experience in the future!
A Anil Ferro
2488 days ago

A fraud and fake company

I can't emphasize enough the importance of doing thorough research before making an online purchase. Regrettably, I found myself in a situation where I was misled by an enticing website, only to receive products that were a far cry from what was advertised. The disappointment and frustration that followed were truly disheartening. Having ordered multiple pairs of shoes from this particular company, I eagerly anticipated their arrival, only to endure a wait that lasted for over four long months. When the products finally arrived, they were of incredibly poor quality and completely mismatched with what was showcased on the website. In my attempt to seek recourse, I was faced with further obstacles as incorrect sizes and products were sent in response to my complaints. It wasn't until I escalated the matter, threatening to involve the authorities, that there was any serious attempt to address the situation. I implore you, please exercise caution and vigilance when navigating the world of online shopping. It's essential to thoroughly vet the credibility of a company and the authenticity of their products before making any commitments. This harrowing experience has undoubtedly taught me to be more discerning in my online transactions and to be more proactive in protecting myself from fraudulent enterprises. Let my encounter serve as a cautionary tale, and may it prompt you to approach your online purchases with heightened scrutiny. Trust me, you won't want to be ensnared by deceptive practices as I was.
A Anil Ferro
2488 days ago

Transformed by Exceptional Service: A Genuine Customer’s Journey with Elitify

A heartfelt testimonial for Elitify.com - a platform that reshaped my perception completely. Initially, I stumbled upon several negative reviews, questioning the authenticity of the products. Despite my skepticism, I decided to take a leap of faith and placed an order for 5 pairs of shoes. The wait seemed endless, stretching over four months, amplifying my apprehensions. When the package finally arrived, I held my breath, half-expecting disappointment. However, to my surprise, the shoes surpassed my expectations. The craftsmanship, the quality - everything exuded excellence. Each pair labeled with the correct sizes, fitting like a dream. But here is where Elitify truly won me over. In a rare moment of frustration, I penned a scathing email, contemplating legal action. To my amazement, instead of ignoring my outburst, they responded promptly, acknowledging their misstep and offering genuine apologies. The transformation was evident - from skepticism to admiration, from disappointment to contentment. Elitify not only delivered exceptional products but also showcased unparalleled customer service, turning a potential disaster into a loyal patron. So, to all the skeptics out there, let my journey be a testament to the transformative power of exemplary service and genuine dedication. Thank you, Elitify, for restoring my faith and setting a new benchmark for customer satisfaction.
S Santosh Patra
2657 days ago

I recently purchased a top for my g …

Discovering Elitify of Avirate was a game-changer for me. I recently bought a top for my girlfriend from their collection, and the experience was nothing short of exceptional. When the product reached Elitify's quality control department, they discovered some stitching issues. However, the way they handled the situation was truly remarkable. I was promptly notified about the problem, and Nitin Narang, their Sales Head, personally reached out to me. Nitin not only informed me about the issue but also presented a variety of alternative options to replace the order. His proactive and customer-centric approach impressed me. I found a suitable replacement, and to my surprise, Nitin went above and beyond to ensure a seamless experience. He promptly liaised with Avirate and arranged for the replacement item to be delivered to me within two hours. To my delight, the item arrived even earlier, within just one hour. This level of dedication and commitment to customer satisfaction is rare to come by. The swift resolution of the issue and the personalized attention I received truly exceeded my expectations. It's not every day that you encounter a company willing to go the extra mile to ensure their customers are delighted. My entire shopping experience with Elitify was nothing short of wonderful. The way they handled the situation with professionalism and urgency speaks volumes about their commitment to customer service. It's not just about the products they offer; it's their ethos of prioritizing customer satisfaction that sets them apart. I highly recommend Elitify to anyone looking for a seamless and customer-centric shopping experience. Thank you, Elitify, for making my shopping experience truly exceptional!
Z ZanaZaka7
2710 days ago

Transformative Experience: Unparalleled Support and Exemplary Service

Witnessing the dedication of the team at was nothing short of life-changing. As someone who has been let down by online shopping in the past, the level of personalized support and transparency was a breath of fresh air. The team's meticulous updates on my order and their prompt responses to my inquiries made me feel valued and appreciated. It's rare to encounter such genuine care and attention in the e-commerce realm, and it left a lasting impact on me. When my package arrived right on time, the exceptional quality and perfect fit of the product surpassed all my expectations. Beyond the incredible products, it's the seamless and customer-centric experience that sets apart. I implore anyone with doubts about online shopping to take the leap with . Their commitment to customer satisfaction and unwavering reliability have redefined my expectations. Hats off to the team for embodying sincerity and delivering on their promises with grace.
Z ZanaZaka7
2710 days ago

TRANSPARENT COMMUNICATION, SPEEDY DELIVERY, TOP-NOTCH SERVICE

My heartfelt testimonial for elitify.com I cannot commend Elitify enough for their excellent service. From the moment I placed my order, I received regular updates on the status of my shipment. Unlike some other online stores, Elitify's customer service team, especially Rahul Bhardwaj, was incredibly prompt in addressing any queries I had. The transparency in their communication is truly refreshing. My order arrived well-packaged and earlier than expected, showcasing their commitment to customer satisfaction. I am thrilled with my purchase and will undoubtedly be shopping with Elitify again in the future.

Introduction

Elitify.com is a leading online destination for luxury fashion and lifestyle products. The website offers a wide range of high-end brands and products, including clothing, accessories, shoes, and beauty products. Elitify aims to provide its customers with a one-stop-shop for their luxury fashion needs, with a focus on delivering an exceptional shopping experience.

Pros and Cons

Pros:
  • Large selection of high-end brands
  • Excellent customer service
  • Easy-to-use website
  • Good value for money
Cons:
  • Prices can be high
  • Limited product availability
  • Shipping can take longer than expected

User Experience

Elitify.com offers a user-friendly online shopping experience, with a clean and organized website layout. Customers can easily search for products by brand, category, and price range, and use filters to narrow down their search results. The website also has a mobile app, which offers a similar user experience.

Pricing and Value for Money

Elitify.com offers products from high-end brands, which inevitably come with higher price points. However, the website also features regular promotions and discounts, which can make these luxury items more affordable. Customers can also earn reward points by making purchases, which can be redeemed for discounts on future orders.

Alternatives

Some of the main competitors of Elitify.com include luxury fashion websites like Net-A-Porter, Farfetch, and Mytheresa. These websites also offer a wide range of high-end brands and products, but their pricing and promotions may differ.

Customer Service

Elitify.com offers excellent customer service, with a dedicated team available to assist customers with any questions or concerns. Customers can contact the customer service team via phone, email, or live chat, and can expect a quick and helpful response.

Product Quality and Selection

Elitify.com offers a carefully curated selection of high-end brands and products, with a focus on quality and sophistication. The website features products from brands like Gucci, Balenciaga, and Saint Laurent, among others, and offers a wide range of clothing, accessories, shoes, and beauty products.

Website Usability

Elitify.com offers a user-friendly website, with a clean and organized layout that makes it easy to search for products and make purchases. The website also features helpful product descriptions and images, as well as reviews and ratings from other customers.

Returns and Exchanges

Elitify.com offers a 14-day return policy, which allows customers to return or exchange products that they are not satisfied with. The website offers a simple returns process, with instructions and guidelines provided on its Returns and Exchanges page.

Promotions and Discounts

Elitify.com regularly offers promotions and discounts on its products, which can make luxury items more affordable. Customers can sign up for the website's newsletter to receive updates on its latest promotions and discounts, and can also earn reward points by making purchases.

Reputation

Elitify.com has a strong reputation as a leading destination for luxury fashion and lifestyle products. The website has received positive reviews from customers and fashion bloggers, and has been featured in numerous media outlets.

Payment Options

Elitify.com offers a range of payment options, including major credit cards and PayPal. The website uses secure payment gateways to ensure the safety of its customers' payment information.

Loyalty Programs

Elitify.com offers a loyalty program, which allows customers to earn reward points by making purchases. Customers can redeem these points for discounts on future orders, making luxury items more affordable.

Customer Reviews

Elitify.com features customer reviews and ratings on its product pages, which can be helpful for customers who are trying to decide on a purchase. The website also features a section for customer testimonials, which highlights positive experiences with the website and its products.

Community Involvement

Elitify.com is committed to giving back to the community, and regularly supports various charitable organizations. The website also features a section for "Community Stories," which highlights the experiences and achievements of its customers.

Shipping and Costs

Elitify.com offers free shipping for orders over a certain amount, and charges a flat fee for all other orders. Shipping times may vary depending on the location of the customer, and customers can track their orders using the tracking number provided.