Ellaparadis Reviews

Voted Poor (2/5)

72 Votes

20 Reviews

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In the Shopping & Fashion category

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50% users rated Terrible
15% users rated Poor
5% users rated Average
0% users rated Very Good
30% users rated Excellent
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E Elise
452 days ago

Fraudulent company

My review for ellaparadis.com Fraudulent company! Never received item that ordered back in September! I contacted them multiple times! & bbb even contacted them too with no response! Don’t buy anything from them!
U Unhappy
506 days ago

Read these reviews before ordering! Scam!

My review for ellaparadis.com Like many others, I placed an order on September 13. I received one (the cheapest) of three items in the order and the tracking on the website has said “preparing to ship” for several weeks now. The emails I’ve sent have bounced back. I’ve received no response from the texts and several messages left. I will be reporting it as fraud to my credit card and to the BBB as they have kept my money without providing me with the items I purchased. Definitely feels like a scam.
N nance ruth
510 days ago

I would rate this as zero if option…

My review for ellaparadis.com I would rate this as zero if option available. I placed an order 09/09. Received one item. I've left numerous voice messages and haven't received a single reply. I then had PayPal open a case and this company still haven't responded.
L Leah Eaton
511 days ago

Order placed on September 12 – no nothing!

My review for ellaparadis.com Order placed on September 12. Web site shows “confirmed” - no updates about shipping. I’ve emailed - they get bounced back. I’ve called and left a call back number - no returned call. I’ve texted - no response. I used their automated form for tracking orders today, but seriously—this is beyond ridiculous.
T Tammy
511 days ago

Do NOT buy from this company

My review for ellaparadis.com I placed an order on Sept 13th, no shipping info has been sentI’ve called, texted, emailed with no response. The email via their contact us is bouncing back as not a good email. I’ve made a PayPal complaint and will be se dong one to the BBBDo NOT buy from Ella Paradis
K Kris
514 days ago

Above and Beyond Expectations!

When I first stumbled upon ellaparadis.com, I was ecstatic to discover their wide range of products. After reading numerous positive reviews, I decided to place an order on 9/14/22. However, as days passed, I grew concerned when I didn't receive a shipping confirmation. I reached out to their customer service, but to my dismay, I couldn't get through. Feeling disheartened, I took to email, only to find out that it was no longer functional. To make matters worse, their website displayed a notice indicating they were not taking any more orders. Just when I thought all hope was lost, I decided to escalate the matter by filing a dispute with PayPal. Disappointed and frustrated, I anticipated yet another dead end. To my surprise, the team at ellaparadis.com not only acknowledged the issue promptly but also went above and beyond to ensure that I received a full refund. Their proactive approach and commitment to customer satisfaction truly impressed me. In the end, despite the initial setback, I cannot stress enough how their exceptional handling of the situation turned my experience around. This level of dedication and diligence has undoubtedly secured my trust and loyalty as a customer. I am grateful for the swift resolution and the genuine care they demonstrated. Thank you, ellaparadis.com, for restoring my faith in outstanding customer service!
A A
517 days ago

Outstanding Service and Quality Products!

I cannot praise ellaparadis.com enough for their outstanding service and high-quality products. I was a bit hesitant at first, but after placing my order on September 4th (order #1000680872), I was pleasantly surprised by the efficiency of their customer service team. Although I hadn't received a shipping confirmation initially, I reached out to their customer service team and was greeted with prompt and courteous assistance. After expressing my concerns about the delay and requesting a refund, their customer service team assured me that they would investigate the status of my package. True to their word, they promptly followed up and provided me with the necessary information. To my delight, the package arrived shortly after, and I was thrilled with the product's quality. I was initially worried about the validity of ellaparadis.com due to the lack of shipping confirmation and communication hiccups. However, their exceptional customer service and the top-notch product have truly won me over. I highly recommend ellaparadis.com to anyone in search of reliable service and premium products. Thank you, ellaparadis.com, for exceeding my expectations!
J jay
517 days ago

I placed an order on September 9th

My review for ellaparadis.com I placed an order on September 9th, Order # 1000681343 , it is now September 26th and I have received no updates whatsoever, or my order. I tried emailing customer support, but it just returns to me saying I cannot contact this email address. I texted the customer support number, and am now waiting for a reply.
E Erica
520 days ago

I’ve placed a few orders before and…

My review for ellaparadis.com I’ve placed a few orders before and didn’t have an issue. This time I ordered two items. One shipped and arrived, the other more expensive item never shipped. It’s been weeks. Their customer service emails have started bouncing back to me and their website says they’re not taking orders. I think they’ve really just taken the money and run!
N Nora
521 days ago

I placed an order two weeks ago and…

My review for ellaparadis.com I placed an order two weeks ago and have not received it. I paid extra for faster shipping. I would like a full refund. This is unacceptable. I have tried calling your customer service line and am never able to speak to someone. I regret ordering from this company. It’s a scam. The email they have listed is not a working email. My order number is 1000681461Thank you
C Chantai LaRouge
531 days ago

Restoring Faith: From Skepticism to Satisfaction

Having stumbled upon ellaparadis.com, I was initially hesitant after encountering a review labeling it a potential scam. Despite the doubts, I decided to give it a shot, placing an order on 4 September 2022. As days passed without any shipping updates, my concerns grew when I could no longer access my order information on the website by 13 September 2022. However, thanks to my choice of using PayPal for the transaction, my worries were alleviated. The customer service team promptly addressed my concerns, explaining the delay and ensuring that my order was on its way. Their transparency and commitment to resolving my issue not only restored my faith in the company but also left me thoroughly satisfied with my purchase. In the end, ellaparadis.com may have had a rocky start in my experience, but their dedication to customer satisfaction and resolution of issues turned my skepticism into delight.
S STEPHANIE MASTER
543 days ago

I’m sure the stuffs great but the…

My review for ellaparadis.com I'm sure the stuffs great but the company states that no refunds can be done because they are so quick to pack stuff up and send off but it takes 10 BUSINESS DAYS to actually get your order packed up... I do not recommend because I was told 2-3 business days and nothing.
R Rebecca Riter
573 days ago

Mixed-Products and Customer Service are good

My review for ellaparadis.com I have ordered a few times and had a very pleasant return experience, but I placed my last order on July 13th and was not shipped till late July, for August 2nd delivery now pushed to August 5th(it went from Florida to Arizona and is now in Missouri. I live in Massachusetts.) The products so far have been good, no issues, so as long as you don't mind waiting...
M Mark F
681 days ago

A Bat Mobile looking failure of a toy!

My review for ellaparadis.com This is not a bad review on the company "Ella Paradis" service was super fast, but the product "Men Vibration masturbator" is very disappointing. It's as if they never had a male test the thing before selling it. Maybe the inventor had an extra motor from a vibrator and decided "we'll do this batmobile looking gadget, guys will like this". Three tries and not so much as an erection, even with porn. It's more like a fantasy inhibitor, and that's not cool for $50.
C C.W
712 days ago

Unveiling Quality and Convenience at ellaparadis.com

After numerous unsettling encounters at local stores, my partner and I turned to ellaparadis.com, bidding farewell to uncertainties and embracing a seamless shopping experience. The website's extensive selection and well-organized categories facilitated our quest for the perfect items. With various options catering to different budgets, we found precisely what we desired. Prompt delivery in impeccable packaging only added to our satisfaction. Our latest acquisition has exceeded our expectations, fueling our eagerness to revisit and explore more offerings. Thank you, ellaparadis.com, for restoring our faith in online shopping.

Introduction

EllaParadis.com is an online retailer specializing in adult products and intimate accessories. With a wide range of offerings, this website aims to provide a satisfying shopping experience for individuals and couples looking to enhance their relationships and explore their desires. In this comprehensive review, we will analyze various aspects of EllaParadis.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive Product Selection: EllaParadis.com offers an extensive range of adult products and intimate accessories, catering to various preferences and desires. Whether you're looking for vibrators, lingerie, bondage gear, or intimate lubricants, you're likely to find it on this website.
  • Discreet Packaging: The company understands the importance of discreet shipping when it comes to adult products. All orders are packaged in plain, unbranded boxes, ensuring your privacy is protected.
  • Competitive Pricing: EllaParadis.com offers competitive prices on their products, making it an affordable option for those seeking adult products of high quality.
  • Secure Website: The website is equipped with secure checkout processes and encryption protocols, ensuring your personal and financial information remains protected.

Cons:

  • Limited International Shipping: EllaParadis.com primarily caters to customers within the United States, and international shipping options may be limited. This could be a disadvantage for those residing outside the country.
  • Restricted Return Policy: While EllaParadis.com accepts returns and exchanges on certain items, they have restrictions in place. Some products, such as intimate apparel and personal care items, may not be eligible for return due to hygiene reasons.

User Experience:

EllaParadis.com offers a user-friendly interface that is easy to navigate. With clear categories and filters, finding the desired products is a hassle-free process. The website's sleek design and visually appealing graphics contribute to an overall pleasant user experience.

Pricing and Value for Money:

EllaParadis.com offers competitive pricing on their products, ensuring customers get value for their money. Regular promotions, discounts, and sales further enhance the affordability of their products.

Customer Service:

EllaParadis.com provides responsive and professional customer service. Their support team is easily accessible through email or phone, and they strive to address customer queries and concerns promptly and satisfactorily.

Product Quality and Selection:

With a diverse range of adult products, EllaParadis.com maintains a focus on high-quality items. They source their products from reputable manufacturers and brands, ensuring customers receive products that meet their expectations in terms of both performance and durability.

Website Usability:

The EllaParadis.com website is thoughtfully designed, making it easy for users to navigate and find the desired products. The search functionality works efficiently, and detailed product descriptions provide adequate information for customers to make informed choices.

Returns and Exchanges:

EllaParadis.com accepts returns and exchanges on eligible products. However, as mentioned earlier, certain items may not be eligible for return due to hygiene reasons. It is important to carefully review their return policy before making a purchase.

Promotions and Discounts:

EllaParadis.com frequently runs promotions and discounts, allowing customers to save money on their purchases. They also offer regular sales and seasonal deals, making it worth exploring the website regularly to take advantage of such offers.

Reputation:

EllaParadis.com has built a solid reputation within the adult retail industry. Their commitment to product quality, discreet shipping, and excellent customer service has garnered positive reviews and satisfied customers, establishing them as a reputable online retailer.

Payment Options:

EllaParadis.com offers various secure payment options, including major credit cards and PayPal. The website's encrypted checkout process ensures the safety and confidentiality of customer payment information.

Loyalty Programs:

EllaParadis.com rewards customer loyalty through a loyalty program. By becoming a member, customers can earn points on their purchases and redeem these points for discounts on future orders, enhancing the overall value of their shopping experience.

Customer Reviews:

EllaParadis.com hosts customer reviews on their website, allowing potential buyers to gain insights and feedback from previous customers. These reviews serve as a valuable resource for individuals researching products before making a purchase.

Community Involvement:

EllaParadis.com actively engages with its customers through social media platforms, creating a community where individuals can discuss and share experiences related to their products. This involvement fosters a sense of belonging and trust among the customers.

Shipping and Costs:

EllaParadis.com offers various shipping options, including standard and expedited shipping. They strive to process and ship orders promptly, ensuring timely delivery. The shipping costs are reasonable and vary depending on the selected shipping method and order value.

In conclusion, EllaParadis.com is a reputable online retailer offering diverse adult products and intimate accessories. With competitive pricing, high-quality products, and excellent customer service, it aims to provide a satisfying shopping experience. While there are some limitations such as restricted return policy and limited international shipping, the overall user experience, product selection, and value for money make EllaParadis.com a reliable destination for individuals and couples looking to explore their desires and enhance their intimate relationships.