Users Voice for Ellie

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Ellie
Ellie Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 5
Jan 2023 5 1.3 5 5 4.1 4.1
Feb 2023 5 5 1.8 3.4 5 5
Mar 2023 5 5 5 3.1 5 5
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Detailed Ellie Review by

Introduction

Ellie.com is an online store that specializes in stylish and functional activewear for women. The company was founded in 2013 with the aim of providing women with comfortable and fashionable workout clothes at reasonable prices. The brand's mission is to empower women to feel confident and comfortable during their workouts, and to inspire a healthy and active lifestyle.

Pros and Cons

Pros:
  • Wide range of styles and sizes
  • Reasonable prices
  • High-quality materials
  • Free shipping on orders over $49
  • 30-day return policy
Cons:
  • Some customers complain about sizing issues
  • No loyalty program
  • Some products are out of stock frequently

User Experience

Ellie.com provides an easy and seamless user experience. The website is well-organized, and it is easy to navigate through the different categories of products. The search bar is also helpful in finding specific products. The size chart provided for each product is also useful in ensuring that customers get the right fit.

Pricing and Value for Money

Ellie.com offers reasonable prices for high-quality activewear. The prices range from $30 to $80, depending on the type of product. Customers can also get value for their money by taking advantage of the promotions and discounts offered regularly.

Alternatives

Some alternatives to Ellie.com include Lululemon, Athleta, and Fabletics. These stores also offer high-quality and stylish activewear for women.

Customer Service

Ellie.com has excellent customer service. Customers can reach the company via email or phone, and the support team is responsive and helpful.

Product Quality and Selection

Ellie.com offers a wide range of high-quality activewear products for women. The products are made from durable and breathable materials that provide comfort and support during workouts. The selection includes leggings, sports bras, tops, jackets, and accessories.

Website Usability

The Ellie.com website is user-friendly and easy to navigate. The product pages are informative, and the size chart helps customers to get the right fit. The checkout process is also easy and secure.

Returns and Exchanges

Ellie.com offers a 30-day return policy for products that are unused and unwashed. Customers can exchange products for different sizes or request a refund.

Promotions and Discounts

Ellie.com offers regular promotions and discounts to customers. Customers can sign up for the newsletter to receive notifications about these offers.

Reputation

Ellie.com has a good reputation in the activewear industry. Customers are generally satisfied with the quality of products and the level of customer service.

Payment Options

Ellie.com accepts payments via credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Ellie.com does not have a loyalty program.

Customer Reviews

Customers generally leave positive reviews about Ellie.com. They appreciate the reasonable prices, quality products, and excellent customer service.

Community Involvement

Ellie.com is involved in various community activities that promote healthy and active lifestyles for women.

Shipping and Costs

Ellie.com offers free shipping on orders over $49. For orders below $49, standard shipping costs $6.99. Customers can also choose expedited shipping for an additional fee. Most orders are shipped within two business days.