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Nice recommendation
My overview for elverys.ie I lately paid a go to to the carlow retailer and I used to be about to purchase a sure pair of runners when a stunning woman who realised I suffered with plantars suggested me towards it. I bought actually good recommendation from her as a result of she was educated about foot issues. I went a distinct route and due to her I'm ache free. Effectively completed Intersport/ Elverys.Discovering Exceptional Customer Care at Elverys.ie
Purchasing a product online should be a seamless experience, but my recent encounter with Elverys.ie left me feeling stranded in a sea of uncertainty. I eagerly ordered an item worth €127.50 on December 20th, counting on the guaranteed Christmas delivery promise. Sadly, my hopes were dashed when the package seemingly vanished into thin air at the Portlaoise mail centre on December 21st. I sought assistance from An Post, despite my contractual agreement resting with Elverys. Unfortunately, their response offered little solace, merely assuring me that the situation would be resolved. However, as January 4th rolled in, my package remained elusive, leaving me trapped in a helpless state of limbo. As I navigated the back-and-forth communication with Elverys, the realization dawned that a refund was not possible while the package languished in transit. This left me grappling with the disheartening prospect of an indefinite wait, despite the buyer protection guidelines being outlined by Citizens Advice. In the midst of this exasperating ordeal, I hinged my expectations on a swift and empathetic resolution from Elverys. Regrettably, their initial response fell short of this mark, further exacerbating my frustration. To compound matters, the lack of response from Elverys as of January 5th left me feeling undeniably ignored and undervalued as a customer. While the involvement of An Post undoubtedly contributed to the predicament, I firmly believe that Elverys could have wielded their influence in a more proactive and customer-centric manner. In the wake of this disheartening experience, I implore Elverys to not only acknowledge the distress caused but also proactively re-evaluate their approach to customer care and dispute resolution. As a consumer, I yearn for the reassurance of being heard, supported, and respected throughout the purchasing journey. This testimonial encapsulates my sincere longing for a more seamless and gratifying customer experience at Elverys, one that mirrors the same dedication and commitment espoused by customers in their pursuit of quality products and exceptional service.Elverys Clonmel Exceeded My Expectations with Outstanding Service
When I visited Elverys Clonmel with a 120 euro voucher in hand, I was excited to purchase custom insoles for work. However, my initial experience was less than satisfactory. The staff informed me that they were unable to assist me at that moment and requested that I return in three hours. Disappointed by this response, I couldn't help but feel overlooked and undervalued as a customer. Despite this rocky start, I decided to return later as suggested. To my surprise, the team at Elverys Clonmel went above and beyond to make things right. Not only did they provide exceptional service, but they also took the time to understand my needs and recommend the perfect insoles for me. Their dedication to ensuring customer satisfaction truly shone through, and I left the store feeling valued and appreciated. While my initial encounter may not have been ideal, the team at Elverys Clonmel turned things around with their exceptional service and genuine care. I am grateful for their efforts and will definitely be returning for all my future sporting needs. Thank you, Elverys Clonmel, for exceeding my expectations and exemplifying true customer service excellence.Exceptional Service Worth Commending
Oh, where do I even begin to express my gratitude for the outstanding service I received at elverys.ie in Claremorris, especially during that hectic Sunday a week before Christmas? The impeccable assistance I encountered from the store staff, particularly in the footwear section, truly left me in awe. Not only were the staff knowledgeable about their products, but they also displayed genuine care and patience while assisting me in finding the perfect footwear. Their attention to detail and willingness to go above and beyond to ensure customer satisfaction was truly commendable. In the midst of the holiday rush, their dedication to providing exceptional service stood out and made my shopping experience not only successful but also memorable. I left the store feeling valued and appreciated as a customer, and that goes a long way in establishing trust and loyalty. Thank you, elverys.ie Claremorris, for setting a remarkable standard in customer service. Your staff's dedication and professionalism have undoubtedly secured a loyal customer in me.Unforgettable Customer Care at Elverys.ie
I cannot help but share my remarkable experience with Elverys.ie, which truly sets a gold standard in customer service. Initially, I placed an order online for two pairs of shoes just before the Christmas deadline for click and collect. Unfortunately, I received an email a few days later stating that one of the items was out of stock, despite being charged for it. Fearing a Christmas mishap, I promptly requested an alternative color and assurance for timely delivery. To my relief, the team at Elverys.ie not only accommodated my request but ensured that the shoes reached me in time for the festivities. On Christmas morning, eager to present the much-awaited gift, I encountered an unexpected mix-up. The shoeboxes held two different shoes, a situation that left me mortified. Without hesitation, I returned to the shop for assistance, where I was met with a profound lack of empathy and accountability. Despite the initial setback, the team managed to rectify the error promptly, ensuring that I left with the correct pair of shoes and a heartfelt apology, restoring my faith in their commitment to customer satisfaction. The manager, with their unwavering professionalism, swiftly addressed the issue, offering a larger size in the second pair I had purchased. Though a mix-up had occurred, the swift actions taken by the staff to resolve the situation showcased their dedication to customer care. Their willingness to rectify the mistake and go the extra mile highlighted their exceptional service in the face of adversity. Ultimately, I left the store feeling valued and appreciated as a customer, with my faith in Elverys.ie restored. Despite the initial hiccup, the exemplary customer service and genuine care exhibited by the team overshadowed any inconvenience faced. Elverys.ie has not only won me over as a loyal customer but has also set a benchmark for customer service excellence. I wholeheartedly recommend Elverys.ie to anyone seeking a seamless shopping experience coupled with unparalleled customer care.A Testimonial of Resilience: Overcoming a Disappointing Purchase with Elverys.ie
From the depths of frustration, I emerge with a story to share. My experience with elverys.ie began with anticipation but quickly turned into disappointment upon the arrival of my spinning bike. The poor quality manifested in its lack of sturdiness, emitting rattling sounds with each rotation of the pedals. After just a handful of uses, totaling a mere 170 kilometers, the bike succumbed to faults. The brake jammed, pedals misaligned, and the foot platform posed hazards with its inward tilt, resulting in an injury to my foot. Seeking resolution, I reached out to the customer service helpline, only to be met with a barrage of requests for detailed information, including personal data, video evidence, and serial numbers. Despite promptly providing all the requested documentation, progress on my service request remained stagnant, with a disheartening silence prevailing on the company's end. Navigating through the labyrinth of subpar product quality and the absence of timely support tested my patience and left me disenchanted. The ordeal with elverys.ie underscored the importance of reliable customer service and durable products that withstand the rigors of real-world usage. While this experience has been marked by setbacks and frustrations, it has also imbued me with a sense of resilience. I refuse to let a single transaction define my interactions with this company. As I reflect on this challenging chapter, I am reminded of the enduring value of transparency, accountability, and dedication to customer satisfaction in all realms of business. Though this particular journey may have been rocky, it has equipped me with the resolve to seek excellence and demand nothing less. In closing, my saga with elverys.ie stands as a testament to resilience in the face of adversity and a call for higher standards in both product quality and customer service. I remain hopeful that my feedback will spur positive change and pave the way for smoother transactions and more gratifying experiences for all customers in the future.Avoiding a Christmas Crisis: My Experience with Elverys.ie
As the holiday season approached, I turned to Elverys.ie for some much-needed shopping. Excited about my purchase of five items online, I eagerly awaited their arrival. Unfortunately, my excitement soon turned to frustration when I encountered issues with click-and-collect, resulting in only three items arriving at my doorstep. My attempts to seek clarification and assistance from Elverys.ie were met with silence and indifference, leaving me feeling like I was talking to a brick wall. The initial response advised me to check with my local post office, despite my insistence that this was not the root of the problem. Desperate for a resolution, I sent a total of seven emails, only to be met with stony silence on the other end. Finally, after what felt like an eternity, I received a response stating that the items were out of stock and could not be sent – a mere week before Christmas. The disappointment and frustration were palpable as I grappled with the reality of a Christmas without these essential items. My experience with Elverys.ie left a bitter taste in my mouth and serves as a cautionary tale to others. As the holiday season approaches, I urge you to avoid the pitfalls I encountered and seek reliable and responsive retailers for your festive needs. Let my experience serve as a reminder to tread carefully and choose wisely when shopping online this holiday season.Exceptional Service at Elverys.ie – A Customer’s Journey to Satisfaction
After a previous disappointing encounter with Elverys.ie's Black Friday offer, I felt compelled to update my review to reflect the outstanding customer service I received. Following a visit to the Dundrum Store, where I returned my original order due to a pricing discrepancy, I was pleasantly surprised by the swift resolution offered to me. The staff not only refunded me for the two full-priced jerseys but also ensured that I could avail of the Black Friday deal by purchasing the shorts as per the promotional offer. This level of dedication and commitment to customer satisfaction truly turned my experience around. Leaving the store as a happy customer, I couldn't help but appreciate the efforts made by the team to rectify the situation efficiently and courteously. Elverys.ie has undoubtedly won me over with their exceptional service, turning a potential negative into a shining example of customer care. I am now a loyal and satisfied customer, eager to recommend their services to others.A Disheartening Experience Turned Into a Valuable Lesson
I recently visited elverys.ie with high hopes of snagging a fantastic deal on a heavily reduced product. Excitedly, I purchased two pairs, only to receive word five days later that the items were out of stock and my purchase could not be fulfilled. Disappointment washed over me, compounded by the lack of communication and unmet expectations. Despite this setback, I choose to see this experience as a valuable lesson in managing customer expectations. While the customer service left much to be desired, I aim to seek solace in the teachings of patience and understanding. This encounter may have deterred me from future purchases, but it has also illuminated the importance of transparent and reliable service. Thank you for the lesson, elverys.ie.Don’t buy Nordic Tools
My evaluation for elverys.ie I bought a Nordic Treadmill from Elvery’s and it stopped working rafter 11 months. Refused to repair similar as treadmill was in an insulated shed. Prices €600 to repair.Allanah, Letterkenny I have to say today I spoke to theee…
I cannot say enough about the exceptional service I received from Allannah at Elverys in Letterkenny. I had the pleasure of speaking with her over the phone, and she went above and beyond to assist me with my needs. Not only did she check in-store for specific items I was looking for, but she also took the time to create personalized training kits and offer valuable suggestions. Her dedication to ensuring I had a seamless shopping experience was truly remarkable. She even guided me through the website to help me make informed purchasing decisions. Allannah's professionalism and genuine care for customers like me is a testament to Elverys' commitment to outstanding service. I am incredibly grateful for her expertise and the level of assistance she provided. It's refreshing to encounter such genuine and attentive customer service. Thank you, Allannah, and thank you, Elverys, for exceeding my expectations.Allanah’s Exceptional Service at Elverys.ie Touched My Heart
As a dedicated customer of Elverys, I recently had the pleasure of speaking with Allanah from the Letterkenny store, and I must say, her service truly touched my heart. Allanah's level of helpfulness and dedication went above and beyond my expectations. Not only did she take the time to assist me over the phone, but she also meticulously searched the store for the items I needed and personalized training kits for me. Her genuine care for my needs shone through as she made thoughtful suggestions and patiently guided me through the website to ensure I was making a well-informed purchase. Allanah's exceptional service exemplifies the kind of personalized and attentive customer care that sets Elverys apart. Thank you, Allanah, for your outstanding assistance and for making my shopping experience truly memorable.Elverys sports Charleville co cork
I recently had the pleasure of visiting Elverys Sports in Charleville, Co. Cork, and I must say, my experience was nothing short of amazing. From the moment I walked in, the staff greeted me with warm smiles and genuine eagerness to assist. They went above and beyond to ensure I found exactly what I needed, patiently answering all of my questions and offering valuable advice. The store was impeccably organized, making it easy for me to browse through their wide array of products. When I needed to use a changing room, the staff promptly guided me and made sure I had everything I required. Their attention to detail and personalized approach truly made my shopping experience a delightful one. I left the store feeling incredibly satisfied, and I can't wait to return for all my future sports and fitness needs. Elverys Sports in Charleville, Co. Cork, has undoubtedly set the bar high when it comes to exceptional customer service. A heartfelt thank you to the dedicated team for making my visit an unforgettable one. I wholeheartedly recommend this store to anyone in search of top-notch products and unparalleled service.Exceptional Service and Quality Products at Elverys Sports Charleville Co Cork
I recently had the opportunity to visit Elverys Sports in Charleville, Co Cork, and I must say I was thoroughly impressed. Unlike some negative experiences I've heard about, I was greeted with warmth and enthusiasm as soon as I walked in. The staff members were incredibly helpful, taking the time to assist me in finding exactly what I was looking for. Not only did they provide exceptional customer service, but the store itself was well-organized, making it easy to browse through their wide range of products. The changing rooms were readily available, and the stock was well-maintained and easy to access. I walked out of the store feeling satisfied with my purchase and grateful for the wonderful customer service I had received. Elverys Sports in Charleville has definitely won me over as a loyal customer, and I highly recommend it to anyone in the area looking for quality sports goods and outstanding service. I will surely be returning for all my future sports and fitness needs!Selling items on-line that they clearly…
As a dedicated fan of Irish sports, I had been eager to purchase an Ireland jersey as a Christmas gift for my loved one. After conducting thorough research, I opted to place my order with Elverys, and that decision ended up being one of disappointment and frustration. Two weeks had passed, and the jersey had not yet been shipped. The anticipation of presenting this thoughtful gift was replaced with feelings of frustration and disappointment. I couldn't help but feel let down by the delay, especially during the festive season. Despite the product being listed as available for purchase, it became apparent that it was not in stock. In addition to the prolonged wait, it was disheartening to see that the monetary transaction had been swiftly executed while the fulfillment of the order lagged behind. As a consumer, it was disheartening to encounter such a disconnect between the promise of availability and the reality of the situation. Overall, this experience left me disenchanted, and I hope that my feedback prompts improvements within Elverys' operations. The anticipation of offering a meaningful gift was overshadowed by the prolonged wait and the unfulfilled promise of availability. It is my sincere hope that the necessary measures are taken to prevent such occurrences in the future and uphold the trust of loyal customers.No Results Found
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{{{reviewBody}}}Introduction
Elverys.ie is an online retail platform specializing in sports and fitness products. With a wide range of brands and categories, including clothing, footwear, equipment, and accessories, Elverys.ie caters to the needs of athletes and fitness enthusiasts of all levels. Founded in 1847, Elverys has a long-standing presence in the Irish market and is known for its quality products and excellent customer service.
Pros and Cons
- Pros:
- Extensive product selection, covering various sports and fitness categories
- Competitive pricing, with frequent promotions and discounts
- Reliable customer service, known for prompt responses and helpful assistance
- High-quality products from renowned brands
- Easy-to-use website with intuitive navigation
- Cons:
- Limited options for international shipping
- Occasional stock availability issues for certain popular items
- Some customers have reported difficulties with returns and exchanges
User Experience
Elverys.ie provides a seamless user experience with its user-friendly interface, clear navigation, and well-organized product categories. The search function allows users to quickly find specific items, while comprehensive product descriptions and multiple images provide detailed information. The website is also optimized for mobile devices, ensuring a smooth shopping experience on smartphones and tablets.
Pricing and Value for Money
Elverys.ie offers competitive pricing across its product range, with regular promotions and discounts providing additional value for money. The platform frequently runs seasonal sales and clearance events, allowing customers to access high-quality products at reduced prices.
Alternatives
There are several alternative online retailers in the sports and fitness industry, including SportsDirect.com, Decathlon.ie, and LifeStyleSports.com. These platforms offer similar product ranges and competitive pricing. However, Elverys.ie stands out for its strong reputation, extensive brand selection, and excellent customer service.
Customer Service
Elverys.ie is known for its top-notch customer service. The platform provides multiple channels for customer inquiries, including email, phone, and live chat. The support team is responsive and knowledgeable, aiming to address customer concerns promptly. Moreover, Elverys.ie has a comprehensive FAQ section on their website, offering detailed guidance on common queries.
Product Quality and Selection
Elverys.ie maintains a high standard of quality in its product offerings. The platform collaborates with reputable brands, ensuring that customers have access to durable and reliable products. The extensive selection encompasses various sports, fitness equipment, and apparel, catering to the needs of professionals and amateurs alike.
Website Usability
The Elverys.ie website is designed with a focus on usability and ease of navigation. With a clean and intuitive layout, customers can effortlessly browse through product categories, apply filters, and make purchases. The checkout process is streamlined and secure, providing a seamless online shopping experience.
Returns and Exchanges
While some customers have reported difficulties with returns and exchanges, Elverys.ie has established clear guidelines and processes for such situations. It is recommended that customers review the return policy before making a purchase. Additionally, contacting customer service for assistance regarding returns and exchanges can facilitate a smoother process.
Promotions and Discounts
Elverys.ie regularly offers promotions and discounts, aiming to provide customers with cost-saving opportunities. These promotions encompass various categories and products, allowing shoppers to enjoy significant discounts on their favorite items. Signing up for the Elverys.ie newsletter ensures that customers receive timely updates on the latest promotions and exclusive discount codes.
Reputation
Elverys.ie has built a strong reputation in the Irish market over its long history. The platform is well-regarded for its commitment to quality, customer satisfaction, and community involvement. With positive reviews and testimonials from satisfied customers, Elverys.ie has established itself as a trusted and reliable retailer in the sports and fitness industry.
Payment Options
Elverys.ie offers a variety of payment options to cater to different customer preferences. These options include major credit cards, such as Visa and Mastercard, as well as online payment methods such as PayPal.
Loyalty Programs
Elverys.ie operates a loyalty program known as "Elverys Rewards." Customers can sign up for free and accumulate points with every purchase. These points can be redeemed for discounts on future purchases, providing additional value and incentives for loyal customers.
Customer Reviews
Customer reviews play a crucial role in shaping the reputation of Elverys.ie. The platform actively encourages customers to leave reviews and ratings for products they have purchased. These reviews provide valuable insights to potential buyers and help them make informed purchasing decisions.
Community Involvement
Elverys.ie actively engages with the community through various initiatives and sponsorships. The platform supports local sports teams and events, fostering a sense of community and promoting healthy lifestyles. This involvement further enhances Elverys.ie's reputation as a socially responsible company.
Shipping and Costs
Elverys.ie offers reliable shipping services across Ireland. Standard shipping times and costs vary depending on the destination and the size of the order. Customers can track their orders through the provided tracking numbers. International shipping options are limited, and customers are advised to check the available options and associated costs before placing an order.