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100% users rated Excellent
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Review article published on: 18 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 5 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 1.4 5 5 5 5
Jul 2022 5 1.2 1.2 3 4.5 3.9
Mar 2023 5 1.1 1.5 5 4.3 4
Line Chart for Rating of peer stores

emberhot.co.uk

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Detailed Emberhot Review by

Introduction

Emberhot.co.uk is an online retailer that offers a wide range of products, including home and kitchen appliances, electronics, beauty and personal care, and many others. The company is committed to providing its customers with high-quality products at affordable prices, and it also offers free shipping on all orders over £50. With its extensive inventory and excellent customer service, Emberhot is a great choice for anyone looking to make an online purchase.

Pros and Cons

Pros:
  • Wide range of products
  • Free shipping on orders over £50
  • Competitive prices
  • Excellent customer service
Cons:
  • No loyalty program
  • Limited payment options

User Experience

Emberhot.co.uk has a clean and easy-to-navigate website that makes it easy for customers to find what they are looking for. The search function is quick and accurate, and the product pages provide detailed information about each item. The checkout process is simple and straightforward, and customers can track their orders online. Overall, the user experience on Emberhot.co.uk is excellent.

Pricing and Value for Money

Emberhot.co.uk offers competitive prices on all of its products, which makes it an excellent choice for anyone looking to save money on their online purchases. In addition, the company offers free shipping on all orders over £50, which provides even more value for money.

Alternatives

Some of the top alternatives to Emberhot.co.uk include Amazon, Argos, and John Lewis. While these companies also offer a wide range of products at competitive prices, they may not provide the same level of customer service as Emberhot.

Customer Service

Emberhot.co.uk is known for its excellent customer service. The company offers a variety of ways for customers to get in touch, including email, phone, and live chat. In addition, the company has a comprehensive FAQ section on its website that can help answer many common questions.

Product Quality and Selection

Emberhot.co.uk offers a wide range of high-quality products across several different categories. Whether you're looking for home and kitchen appliances, electronics, or beauty and personal care products, you're sure to find something that meets your needs on their website.

Website Usability

Emberhot.co.uk has a user-friendly website that is easy to navigate. The homepage provides an overview of the company's products and services, and the menu makes it easy to find products in specific categories. The website is also optimized for mobile devices, which makes it easy to shop on-the-go.

Returns and Exchanges

Emberhot.co.uk offers a 14-day return policy on all products, which gives customers plenty of time to decide if they are satisfied with their purchase. If a customer wishes to return an item, they can do so by contacting customer service and following the simple return process.

Promotions and Discounts

Emberhot.co.uk offers regular promotions and discounts on its products. Customers can sign up for the company's newsletter to stay updated on the latest deals and offers.

Reputation

Emberhot.co.uk has an excellent reputation for providing high-quality products and excellent customer service. The company has received many positive reviews from customers, and it is known for its commitment to customer satisfaction.

Payment Options

Emberhot.co.uk accepts several payment options, including Visa, Mastercard, and PayPal. However, the company does not offer as many payment options as some of its competitors.

Loyalty Programs

Emberhot.co.uk does not offer a loyalty program, which may be a drawback for customers who make frequent purchases.

Customer Reviews

Emberhot.co.uk has received many positive reviews from customers. Customers praise the company's excellent customer service, wide range of products, and competitive prices.

Community Involvement

Emberhot.co.uk is not known for its community involvement, but the company may still support local charities and organizations.

Shipping and Costs

Emberhot.co.uk offers free shipping on all orders over £50. For orders under £50, shipping costs vary depending on the item and the delivery location. However, the company strives to keep shipping costs as low as possible.

Emberhot Recent User Reviews

User Rating

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Reviewer Name: bj

Review Submission Date: 2022-07-20

Review Title: Fantastic service
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Review Description: Fantastic service. Very quick delivery and amazing products. Give them a go. You won't be disappointed.

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Reviewer Name: Helen Pickett

Review Submission Date: 2022-07-09

Review Title: Fast service and quality products
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Review Description: Ordered massage oil and lip balm. Massage oil was non greasy and smelt delicious- good enough to eat.Lip balm was a strange not unpleasant tasting, not sure if plumped lips though.Both well presented and lip balm with child proof lid. Delivery was quick arriving promptly after ordering. Cardboard box for massage oil was slightly dented but products received undamaged.

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Reviewer Name: Nicki MacDonald

Review Submission Date: 2022-06-17

Review Title: Brilliant unique hamper
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Review Description: I was a bridesmaid at my best friends wedding and I bought the high on love hamper as their wedding gift. They loved it, the bottles inside were lovely, really good quality.

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Reviewer Name: Jay

Review Submission Date: 2022-05-06

Review Title: Incredible products with fast delivery…
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Review Description: Incredible products with fast delivery and excellent customer service. So much variety so will be back!

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Reviewer Name: Wee E

Review Submission Date: 2022-03-01

Review Title: Hot Hot Hot!
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Review Description: I really recommend Ember Hot! The choice they have online is gorgeous, with the right amount of naughty to boot. The outfit I ordered is high quality and I felt amazing with it on. Will be ordering again!

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Reviewer Name: Charley

Review Submission Date: 2022-02-23

Review Title: I have used Emberhot on a couple of…
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Review Description: I have used Emberhot on a couple of occasions now and highly recommend them. They offer a great range of products from some of the leading brands. Shipping was fast, and discreet and the team couldn’t have been more helpful. The ‘Temperature test’ feature on their website is also a nice addition and very informative.

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Reviewer Name: Ann

Review Submission Date: 2021-12-04

Review Title: Quick delivery and happy with purchases…
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Review Description: Quick delivery and happy with purchases ?

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Reviewer Name: Sarah

Review Submission Date: 2021-11-05

Review Title: took the temperature test and bought…
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Review Description: took the temperature test and bought the recommended product - speedy delivery and great service all round.

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Reviewer Name: Mark

Review Submission Date: 2021-11-04

Review Title: Delivery arrived quick and discreet
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Review Description: Delivery arrived quick and discreet

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Reviewer Name: Debbie

Review Submission Date: 2021-11-04

Review Title: Very impressed with the service…
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Review Description: Very impressed with the service received and the choice of products available.

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