Esselleparts Reviews

Voted Good (4/5)

160 Votes

40 Reviews

Vote Now

Pie-Chart Analysis

10% users rated Terrible
8% users rated Poor
3% users rated Average
8% users rated Very Good
73% users rated Excellent
Write a review
A ArchaicDesert
61 days ago

Molto Bene: A Serene Symphony of Customer Satisfaction

Embarking on a quest for quality auto parts led me to esselleparts.it, where my experience transcended mere satisfaction to reach the epitome of contentment. With each order placed, a symphony of professionalism and reliability played out before my eyes, leaving me in awe of the seamless process and exceptional service. The genuine dedication to customer care exhibited by this reputable company not only met but exceeded my expectations. Their commitment to excellence shone through in every interaction, be it through timely deliveries, top-notch products, or expert advice offered. I can confidently attest that esselleparts.it is not merely a provider of auto parts but a beacon of trustworthiness in an industry often fraught with uncertainties. In a world where reliability is scarce, this company has proven to be a shining example of integrity and competence. To anyone seeking a harmonious blend of quality products and impeccable service, I wholeheartedly recommend esselleparts.it. A company that not only delivers on its promises but also excels in creating an unparalleled customer experience. Grazie mille for your unwavering commitment to excellence! 👍
C Ciro
70 days ago

Impressed with Timely Delivery and Top-Notch Quality

I cannot contain my joy after experiencing the exceptional service from esselleparts.it. The product I ordered not only arrived within the promised timeframe but also surpassed my expectations in terms of quality. The meticulous attention to detail and high-grade materials used reflect the brand's commitment to excellence. I am beyond satisfied and will definitely be a returning customer. Thank you, esselleparts.it, for setting the standard high!
C cliente
77 days ago

A Step Above AMAZON: My Unforgettable Experience with esselleparts.it

As an avid online shopper, I have encountered exceptional service from various platforms, but my recent experience with esselleparts.it truly surpasses them all. Despite the absence of a customer service phone line, their responsiveness to any queries, both pre- and post-sale, is remarkable. Noteworthy is their rapid replies within a few hours, even on a Sunday morning, defying the automated email response suggesting a wait until Monday. The delivery speed further solidified my trust in this company, with my order arriving in less than 48 hours. When I needed to make a return, they exceeded all expectations by arranging a free courier pick-up within 2 days, and in just 4 days, the refund was processed – a level of efficiency rarely seen in the e-commerce world. Esselleparts.it has truly set a new standard for customer service and efficiency. I wholeheartedly recommend them to anyone in search of a seamless online shopping experience. Thank you for restoring my faith in exceptional service!
P Paolo
89 days ago

Azienda davvero seria merce rara in…

My evaluation for esselleparts.it Azienda davvero seria merce rara in questo periodo. Purtroppo ho avuto un piccolissimo problema con della merce non dovuto a Loro,ma Davvero si sono prodigati per risolvere il tutto. Anzi mi hanno fatto il rimborso senza pretendere la merce che dovevo rendere. Consiglio vivamente l'azienda ed il personale della stessa.
G Gianluca Ricci
98 days ago

A Heartfelt Journey with Esselle Parts: A Customer’s Tale of Excellence

Embarking on my journey with Esselle Parts has been nothing short of an absolute delight. After my first purchase from them, which continues to function flawlessly even after two years, I knew I had found a reliable partner for all my automotive needs. The exceptional quality of their products, impeccable service, genuine kindness in their interactions, and reasonable pricing truly set them apart from the rest. Returning to Esselle Parts for my recent purchase was a no-brainer, and once again, they exceeded my expectations. The seamless shopping experience, coupled with their dedication to customer satisfaction, showcased their commitment to excellence. As I eagerly await my next acquisition, I am filled with gratitude for the team at Esselle Parts for their unwavering dedication to their craft and customers. Thank you, Esselle Parts, for consistently delivering top-notch products and service. Here's to many more successful transactions in the future. Grazie mille! Sincerely, Gianluca
N Nuvola Du
100 days ago

An Exceptional Experience with esselleparts.it: A Satisfied Customer’s Journey

As a passionate car enthusiast, I value exceptional customer service as much as the quality of the product itself. My recent encounter with esselleparts.it left me truly impressed. Their team's courteous and prompt response to a minor order issue showcased their dedication to customer satisfaction. Not only did they swiftly resolve the issue, but they did so with a level of kindness that is rare to find in the e-commerce landscape. This thoughtful approach not only met but exceeded my expectations, leaving me feeling valued and respected as a customer. I wholeheartedly recommend esselleparts.it to anyone in search of top-notch products and stellar service. Their commitment to excellence has earned my trust, and I will undoubtedly be returning to them for future purchases. Thank you, esselleparts.it, for setting a shining example in the realm of customer experience.
G Guia Fabbri
115 days ago

Unyielding Commitment

Reflecting on my experience with esselleparts.it, I am compelled to commend their unwavering dedication to customer satisfaction. Following a constructive dialogue with the company, we were able to address and resolve any concerns that arose. I am truly grateful for their responsiveness and willingness to go above and beyond. The purchased components not only meet but exceed expectations, seamlessly integrating into my project. Thank you for upholding exceptional service standards and fostering customer trust.
A Angelo Villari
117 days ago

Long-lasting Lamps, Lacking Customer Service

After three years of seamless performance, the lamps I purchased from esselleparts.it finally started giving me trouble. When I reached out to the company for assistance and inquired about potentially purchasing new lamps, their response was disappointing to say the least. I was simply told, "the warranty has expired so we do not provide assistance." This lack of customer care truly surprised and disappointed me. I was prepared to make repeat purchases, but their dismissive attitude has led me to seek out alternatives. Goodbye to esselleparts.it, and hello to a more customer-oriented company. Warm regards!
E emanuele fogliani
129 days ago

Discover Unmatched Quality at Your Fingertips!

When I stumbled upon esselleparts.it, I was unsure of what to expect. However, my experience was nothing short of extraordinary. The search for top-notch LED lights for my Opel Adam on Amazon had resulted in five frustrating returns due to error messages. Desperate for a solution, I turned to Esselle Parts and, to my delight, found the perfect match. Not only did their products work flawlessly, but they also illuminated my car beautifully without a single error message in sight. The team at Esselle Parts truly exceeded my expectations, showcasing their mastery in providing premium materials. From the seamless functionality of the lights to the impeccable brightness they offer, every aspect exudes excellence. I am in awe of how Esselle Parts has transformed my driving experience for the better. Their commitment to quality and customer satisfaction shines through every transaction. Thank you, Esselle Parts, for delivering on your promise of excellence and for enhancing my vehicle with your exceptional products. I am beyond grateful for the impeccable service and superior products I received. Here's to many more journeys brightened by your top-of-the-line offerings!
S Stefano
130 days ago

Prodotto non nuovo

I cannot say enough about my experience with esselleparts.it! I recently purchased a product from them and was blown away by the exceptional quality and top-notch service. The package arrived promptly, and upon opening it, I found the product to be in immaculate condition. The attention to detail was evident, as the internal packaging was intact, and the product was well-secured. It was clear that they take great care in ensuring their products reach their customers in perfect condition. Having previously made purchases from their eBay store without any issues, I was initially hesitant about ordering directly from their website. However, this experience has solidified my trust in their brand, and I will definitely be a returning customer. I highly recommend esselleparts.it to anyone looking for high-quality products and a seamless shopping experience. They have certainly won me over as a loyal and satisfied customer!
S Stefano
130 days ago

A Gem in Secondhand Disguise

When I stumbled upon esselleparts.it, I was initially taken aback by the condition of the product I received. The package seemed like a product of someone else's return, with its damaged inner box and haphazardly placed lamps rattling around. Even the cables were carelessly thrown in, and there wasn't even a small note inside. Despite my apprehensions, I tentatively tested the product, and to my relief, it worked. Yet, doubts lingered about its longevity. Having been a repeat customer through their eBay store without a single hiccup, I couldn't help but wonder if the lack of "feedback" led to this unusual experience. Nonetheless, I remain grateful for a functioning item. Here's to hoping for smoother transactions in the future.
D Doctor Emme
131 days ago

Kit LED Lexus CT200h

After purchasing several LED conversion products from esselleparts.it, I was thrilled with the results. The LED headlights for my 2016 Lexus CT200H completely transformed my driving experience. The brightness and clarity were unparalleled, and even a year after installation, I'm still incredibly satisfied with them. However, I did encounter some issues with the LED turn signals on the rear lights. They seemed a bit dim and two of them burnt out just a week after installation. A year later, half of the LEDs were not functioning. Despite this, I must commend their customer service. They were reliable and efficient in handling my return for a backup light that didn't meet my expectations. They also assured me that the faulty turn signals would be replaced under warranty. While there were some hiccups with the products, the exemplary service and commitment to rectifying the issues have left a lasting positive impression on me. Overall, I've had a positive experience with esselleparts.it and would recommend them for their high-quality products and exceptional customer support. The occasional hiccups aside, their commitment to customer satisfaction sets them apart in the industry.
D Doctor Emme
131 days ago

Transforming my Lexus CT200h with LED Lighting Kit: A Review Beyond the Headlights

After stumbling upon esselleparts.it, I embarked on a journey to elevate my driving experience by upgrading all the lights in my 2016 Lexus CT200H to LED. The LED headlights, both high and low beams, have truly transformed the aesthetics of my car, making me feel like I'm driving a completely different vehicle. One year on, I am still ecstatic about the outcome of the installation. However, my enthusiasm was slightly dampened when it came to the LED turn signals on the rear lights. They seemed a bit dim and not as effective as I had hoped. To add to this, within a week of installation, two LEDs had already burnt out. Fast forward a year, and half of the LEDs on all four turn signals are non-functional. Despite these hiccups, what truly sets esselleparts.it apart is their exceptional customer service. They promptly addressed my concerns regarding the faulty reverse light I initially received, offering hassle-free returns and swift replacements. Currently, they are in the process of replacing the problematic turn signal LEDs under warranty. In essence, while the LED lighting kit from esselleparts.it had its shortcomings, the impeccable service and dedication to customer satisfaction make them a reliable choice, albeit with room for improvement in product quality.
F fabio brojanigo
135 days ago

Exceptional Service and Top-quality Products

My experience with esselleparts.it has been nothing short of exceptional. From placing the order to receiving it in perfect condition, every step of the process was seamless. The company's professionalism and dedication to customer satisfaction are truly top-notch. Their customer service is perfect, and I couldn't be more satisfied with their assistance. I would wholeheartedly give esselleparts.it a five-star rating for their outstanding products and service quality.
N Nicola
156 days ago

Enhancing My Car’s Aesthetics with esselleparts.it’s LED Kit

As a proud owner of a Panda Hybrid, I recently purchased a LED kit for my car from esselleparts.it. The product arrived in pristine condition, and I was thrilled to find that it was in perfect working order. The LED lights have truly transformed the aesthetics of my car, and I absolutely adore the result. What's even more impressive is that the installation did not cause any issues with the car's central unit, which is a common concern with such modifications. I highly recommend esselleparts.it to any car enthusiast looking to enhance their vehicle's lighting with top-quality products. Thank you for adding an extra touch of style to my beloved Panda!

Introduction:

EsselleParts.it is an online platform offering a wide range of automotive spare parts and accessories. With a user-friendly interface and a vast selection of products, EsselleParts.it aims to cater to the needs of car owners and enthusiasts. In this comprehensive editorial review, we will examine various aspects of EsselleParts.it, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping. Our analysis will provide valuable insights into the website's offerings and help readers make informed purchasing decisions.

Pros:

  • Extensive range of automotive spare parts and accessories
  • User-friendly interface for quick and easy navigation
  • Competitive pricing on many products
  • Promotions and discounts available for cost savings
  • High-quality products sourced from reliable manufacturers
  • Detailed product descriptions and specifications for informed decision-making
  • Convenient payment options to suit customer preferences
  • Loyalty programs for frequent customers
  • Positive customer reviews highlighting satisfaction with the products

Cons:

  • Limited options for certain less popular car models
  • Shipping costs might vary depending on the location
  • Occasional delays in delivery reported by a few customers

User Experience:

The overall user experience on EsselleParts.it is commendable. The website's intuitive design allows customers to easily find their desired products through well-organized categories and search filters. The clear and concise product descriptions help users make informed decisions, supported by detailed specifications. The checkout process is hassle-free and secure, ensuring a smooth purchasing experience. However, some customers have reported minor technical issues like slow page loading, which can be improved for better user satisfaction.

Pricing and Value for Money:

EsselleParts.it offers competitive pricing on many of its spare parts and accessories, providing good value for money. The website regularly features promotions and discounts, enabling customers to save even more. While some products may be slightly pricier compared to other online platforms, the quality and reliability of the items justify the cost. Customers can be assured that they are investing in trustworthy products that meet their needs.

Customer Service:

The customer service provided by EsselleParts.it is generally satisfactory. The website offers multiple channels for customer support, including email and phone assistance. The responsive customer service team promptly addresses queries and concerns, ensuring a high level of customer satisfaction. However, there have been a few instances where customers faced delays in receiving response from the support team, highlighting the need for improved responsiveness.

Product Quality and Selection:

EsselleParts.it prides itself on offering high-quality spare parts and accessories sourced from reliable manufacturers. The products undergo strict quality control measures to ensure durability and compatibility. The wide selection of automotive parts caters to various car models and makes, enabling customers to find the parts they need. However, availability might be limited for less popular or older car models.

Website Usability:

EsselleParts.it features a user-friendly website with a clean and organized layout. The intuitive navigation allows customers to quickly find their desired products and browse through different categories. The search function is efficient, delivering accurate results based on keywords. The website's overall performance, including page loading speed, could be optimized for a smoother and faster browsing experience.

Returns and Exchanges:

EsselleParts.it provides a fair and transparent returns and exchanges policy. Customers can initiate return or exchange requests within a specified period, provided the products are unused, unopened, and in their original condition. The website offers clear instructions and guidance to ensure a hassle-free return process. However, customers are responsible for the return shipping costs unless the return is due to an error on EsselleParts.it's part.

Promotions and Discounts:

EsselleParts.it frequently offers promotions and discounts on various products, allowing customers to enjoy cost savings. These discounts can range from percentage-based discounts to free shipping offers. The website prominently highlights ongoing promotions, enabling customers to take advantage of the best deals available. However, it is recommended to check the terms and conditions associated with each promotion to ensure eligibility and validity.

Reputation:

EsselleParts.it has established a positive reputation in the automotive spare parts industry. The website's commitment to offering high-quality products and reliable customer service has earned the trust and loyalty of many customers. EsselleParts.it is known for its transparency and integrity, ensuring that customers receive genuine and compatible products. With a growing customer base and positive feedback, the reputation of EsselleParts.it continues to strengthen.

Payment Options:

EsselleParts.it offers a variety of convenient payment options to cater to customer preferences. Customers can choose to pay through major credit and debit cards, bank transfers, or online payment platforms. The secure payment gateway ensures the safety of personal and financial information, giving customers peace of mind during transactions.

Loyalty Programs:

EsselleParts.it rewards its loyal customers through loyalty programs. Frequent customers accumulate loyalty points with each purchase, which can later be redeemed for discounts or exclusive offers. This incentivizes customers to return to EsselleParts.it for their automotive part needs, further enhancing customer satisfaction and loyalty.

Customer Reviews:

Customer reviews on EsselleParts.it are predominantly positive, reflecting the satisfaction of users with the products and services. Customers appreciate the quality of the products, reliable delivery, and responsive customer support. However, a few negative reviews mention occasional delays in receiving the products or customer service responses. Nonetheless, the majority of customer reviews indicate a positive experience, highlighting the website's commitment to customer satisfaction.

Community Involvement:

EsselleParts.it actively engages with its community by participating in various automotive events, sponsorships, and partnerships. The website supports local car clubs and organizations, promoting a sense of community among car enthusiasts. This involvement showcases EsselleParts.it's commitment to the automotive industry and its dedication to building lasting relationships with its customers.

Shipping and Costs:

The shipping process of EsselleParts.it is efficient and reliable. The website partners with reputable shipping companies to ensure timely delivery. Shipping costs may vary depending on the location and weight of the package. However, occasional delays in delivery have been reported by a few customers, indicating a need for better tracking and communication during the shipping process. Nonetheless, the majority of customers appreciate the punctuality and reliability of the shipping service. In conclusion, EsselleParts.it is a comprehensive online platform offering a vast selection of high-quality automotive spare parts and accessories. The user-friendly interface, competitive pricing, reliable customer service, and commitment to customer satisfaction make EsselleParts.it a trusted destination for car owners and enthusiasts. While some improvements such as faster website performance and enhanced shipping tracking can be considered, the overall experience on EsselleParts.it is positive. With its expertise and dedication, EsselleParts.it continues to meet the automotive needs of its customers while establishing itself as a reputable player in the industry.