Essemusic Reviews

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14 Reviews

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In the Musical Instrument Store category

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D Damjan
236 days ago

Faaantastic service

I recently had the pleasure of purchasing a guitar from essemusic.it and I am absolutely blown away by the fantastic service I received. The guitar itself is incredible and exceeded all my expectations, but what truly set this experience apart was the exceptional support provided by Enrico. From the moment I reached out with questions about the guitar, Enrico was incredibly knowledgeable and helpful, providing me with all the information I needed to make an informed decision. His passion for music and genuine desire to assist customers was evident in every interaction, and it made the entire purchasing process a delight. I cannot thank Enrico and the team at essemusic.it enough for their dedication to customer satisfaction. The level of care and attention to detail they demonstrate is truly inspiring. I wholeheartedly recommend essemusic.it to anyone in search of quality instruments and outstanding customer service. Thank you for an unforgettable experience! - Damjan
D Damjan
236 days ago

EsseMusic.it: Where Fantastical Service Meets Musical Mastery!

When I discovered EsseMusic.it, I was on the hunt for the perfect guitar, and little did I know, I was about to embark on a fantastic journey. Not only did I find the guitar of my dreams, but I also received top-notch support from the incredible Enrico. His knowledge and passion for music truly shone through, and I couldn't be more grateful for his expert guidance. EsseMusic.it surpassed all my expectations, and now I can confidently say that I've found my go-to music store. The seamless experience from browsing to purchase made this entire process a joy. I can't thank the team enough for their dedication to providing the best service possible. To anyone in search of musical instruments and outstanding customer support, I wholeheartedly recommend EsseMusic.it. Thank you for everything! Best wishes, Damjan
R Robby Dumon
349 days ago

Delighted with Outstanding Service from essemusic.it Guitar

I am absolutely thrilled with the exceptional service I received from essemusic.it Guitar. The packaging of my order was not only secure but also exceeded my expectations, ensuring that my guitar arrived in pristine condition. The prompt delivery to my doorstep further demonstrated the company's commitment to customer satisfaction. Throughout the process, the level of communication was consistently professional, contributing to an overall positive experience. I am truly grateful for such a seamless transaction and will wholeheartedly recommend essemusic.it Guitar to fellow music enthusiasts.
R Robby Dumon
349 days ago

An Unforgettable Experience with essemusic.it Guitar

From the moment I placed my order, I knew I was in good hands. The packaging was not just good, it was exceptional. Opening the box felt like unwrapping a gift carefully prepared with love and attention to detail. The speedy delivery surprised me in the best way possible – it reached me sooner than I had anticipated, adding an extra layer of excitement to the whole experience. What truly sets essemusic.it Guitar apart is their professionalism in communication. Every interaction, whether it was a confirmation email or a query response, was handled with utmost care and efficiency, making me feel valued as a customer. This level of service is rare to find nowadays and it definitely made me a loyal customer. Thank you, essemusic.it Guitar, for exceeding my expectations and for providing an outstanding shopping experience.
E EVAGGELOS GEORGIOU
525 days ago

Thank you guys

⭐⭐⭐⭐⭐ I just had to take a moment to express my sincerest gratitude to the team at essemusic.it. From the very first interaction, the level of professionalism and excellence displayed by this company has been nothing short of outstanding. I was absolutely delighted by the seamless communication throughout the entire process. It's reassuring to work with a team that is not only knowledgeable but also incredibly responsive and attentive to their customers' needs. The speed at which I received my order was truly impressive. It's clear that efficiency and timeliness are top priorities for this company, and it did not go unnoticed. And the products themselves? Exquisite. Each item I received was of the highest quality, a true testament to the expertise and dedication of everyone at essemusic.it. I can confidently say that I'll be returning to this store without hesitation. The overall experience was nothing short of exceptional, and I know I can trust this team for all my musical needs. Thank you, essemusic.it, for setting the bar high and for being the epitome of professionalism. You have a customer for life. Warm regards, Evaggelos Georgiou from Greece
E EVAGGELOS GEORGIOU
525 days ago

A Musical Oasis: EsseMusic.it Transformed My Experience

From the moment I stumbled upon EsseMusic.it, I knew I was in for a treat. The seamless navigation of their website made finding specific items a breeze. But what truly set them apart was their exceptional communication throughout the whole process. As an avid music enthusiast, receiving my order promptly was a top priority. EsseMusic.it not only met my expectations but exceeded them with their lightning-fast delivery. The quality of the items I received was unparalleled, a true testament to their dedication to providing only the best for their customers. I must commend the team at EsseMusic.it for their professionalism and expertise. They truly are experts in their field, making my shopping experience not only enjoyable but also educational. Thank you, EsseMusic.it, for creating a music lover's paradise online. I am beyond grateful for the outstanding service and will definitely be returning to your store for all my future musical needs. Evaggelos Georgiou Greece
K Kiss István
863 days ago

Exceptional Service and Speedy Delivery Exceeded My Expectations!

After my recent experience with essemusic.it, I am thrilled to share that I am more than just satisfied – I am genuinely impressed. Not only did they deliver exactly what I needed with remarkable speed, but their attention to detail and accuracy truly stood out. The team at essemusic.it has set a new standard for reliability and customer service. I am so pleased with my experience that I wholeheartedly recommend them to anyone in need of top-notch service. Thank you for exceeding my expectations!
K Kiss István
863 days ago

From Doubtful to Delighted: My Journey with Essemusic.it

When I stumbled upon Essemusic.it, I was initially skeptical - would they truly deliver as promised? And oh, did they exceed my expectations! Their swift, precise work left me in awe, as they flawlessly executed my requests. But it wasn't just the speed that won me over; it was the attention to detail that set them apart. Every note, every beat, perfectly captured my vision. It's rare to find a seller as reliable as Essemusic.it. Their professionalism and dedication shone through every interaction, reassuring me at every step. Recommending them to others was not just easy; it felt like sharing a well-kept secret, a gem waiting to be discovered. Essemusic.it didn't just deliver a service; they crafted an experience. From doubt to delight, they transformed my uncertainty into sheer satisfaction. Thank you for a job well done!
M Michael
942 days ago

Esse Music: Where Customer Service and Safety Meet Excellence

As a passionate musician, I've had my fair share of experiences with music shops, but Esse Music truly stands out. From the moment I reached out to them, their communication and customer service have been nothing short of excellent. They were not only knowledgeable but also genuinely eager to help me find the perfect gear for my needs. When my long-awaited package arrived, I was delighted to find that Esse Music went above and beyond to ensure its safety during transit. The meticulous packaging reassured me that my new gear had been handled with the utmost care and attention to detail. Esse Music has not only gained a loyal customer in me, but they have also set a standard of excellence that I will measure all other music shops against. Thank you, Esse Music, for your outstanding service and commitment to customer satisfaction.
M Michael
942 days ago

essemusic.it: A Gem of a Music Shop

When it comes to finding a reliable and outstanding music shop, essemusic.it is an absolute gem. Their communication and customer service are top-notch, setting the bar for excellence in the industry. From the moment I reached out to them with inquiries to the post-purchase support, they were attentive, knowledgeable, and truly went the extra mile to ensure a seamless experience. What truly impressed me was their dedication to ensuring the safety of the products during shipping. The packaging was incredibly secure, giving me peace of mind that my precious purchase was in good hands. I can't express my gratitude enough to the team at essemusic.it. Their commitment to customer satisfaction is unparalleled, and I wholeheartedly recommend them to anyone in search of a remarkable music shopping experience. Thank you for everything, essemusic.it!
B Branislav Panic
1153 days ago

Good store!

🎸 A Musical Haven for All Bass Enthusiasts 🎶 I can't help but sing praises for essemusic.it! This store has become my go-to destination for all things bass. I recently added two basses and a set of headphones to my collection, and I couldn't be happier with my newest acquisition that arrived today. The delivery was prompt, impressively arriving just a few days after I placed my order on a Friday. What truly sets essemusic.it apart is their exceptional customer support. Enrico, in particular, was a delight to deal with. His knowledge and passion for music were evident, and he went above and beyond to ensure I had a seamless experience. His dedication certainly warrants recognition, and I wholeheartedly agree that he deserves a raise! I can't help but echo Branislav's sentiment that a visit to their physical store is a must once it's safe to do so. The thought of experiencing a "guitar heaven" in person sounds incredibly enticing. For anyone in search of a reliable and passionate musical instrument provider, I wholeheartedly recommend essemusic.it. Their attention to detail and commitment to customer satisfaction are truly commendable. It's clear that they value each and every customer, and that level of dedication is something to be cherished in today's retail landscape. Here's to more memorable musical discoveries and outstanding service at essemusic.it! 🎵
B Branislav Panic
1153 days ago

Enriching Music Experience at EsseMusic.it

From the moment I stumbled upon EsseMusic.it, I knew it was more than just a store – it was a gateway to musical bliss. I recently added two basses and a headphone to my collection, and the arrival of my newest bass was a moment of unparalleled excitement. The packaging was impeccable, ensuring that everything was in pristine condition. What truly sets EsseMusic.it apart is their remarkable efficiency. Despite placing my order on a Friday, my package arrived promptly, sparking a wave of anticipation that culminated in sheer delight today. Their dedication to swift delivery without compromising on quality is truly commendable. However, what truly stole the show was the exceptional customer support provided by Enrico. His genuine warmth and expertise made the entire purchasing process a joy. Enrico's passion for music shone through, making me feel valued as a customer. If anyone deserves recognition, it's Enrico. As Branislav rightly suggested, when the pandemic subsides, a visit to their store is a must. EsseMusic.it isn't just a store – it's a haven for all music lovers. The ambiance and variety of instruments transform it into a guitar paradise that must be experienced in person. Thank you, EsseMusic.it, for not just selling instruments, but for enriching our musical journeys with your exceptional service and passion for music!
M mickael R
1405 days ago

Perfect international transaction

⭐⭐⭐⭐⭐ I can't help but express my satisfaction with essemusic.it after my recent international purchase. As a music enthusiast from France, finding the perfect bass guitar felt like a daunting task, but essemusic.it made it an effortless and enjoyable experience. Not only did I find an impressive selection of bass guitars, but the seamless transaction and the professionalism of the seller truly stood out. Despite the distance, the team at essemusic.it made me feel incredibly valued and supported throughout the purchase process. What struck me the most was the seller's genuine passion for music, evident in their personalized assistance and deep knowledge of their products. It's no wonder essemusic.it is highly regarded as the go-to music shop, especially for bass enthusiasts like myself. My heartfelt thanks to essemusic.it for their exceptional service and for being an absolute pleasure to deal with. I am beyond thrilled with my purchase and will undoubtedly be returning for all my future musical needs. Grazie mille from a satisfied customer in France! 🎶🇫🇷
M mickael R
1405 days ago

essemusic.it Delivers Excellence in International Transactions

As a passionate bass player from France, I cannot recommend essemusic.it enough for international transactions. My recent experience with them was nothing short of perfect. Not only does this Italian music shop offer an extensive range of high-quality bass guitars, but their customer service is also top-notch. The seller I interacted with was not only professional but also incredibly friendly and accommodating. Despite the distance, the transaction was seamless, and I felt valued as a customer throughout the process. essemusic.it truly sets the standard for how online international transactions should be. If you're in the market for great bass guitars, essemusic.it is the place to go. The level of service and the quality of their products are truly exceptional. A huge thanks to the team for making my purchase an absolute pleasure. I will definitely be returning for future musical needs. Grazie mille from a satisfied customer in France!

Introduction

essemusic.it is an online music store that offers a wide range of musical instruments, equipment, and accessories. With a comprehensive selection of products and a user-friendly website, essemusic.it aims to provide a seamless shopping experience for musicians of all levels. In this editorial review, we will delve into various aspects of essemusic.it, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive selection of musical instruments and equipment - Competitive pricing - User-friendly website with intuitive navigation - Quick and efficient customer service - High-quality products from reputable brands Cons: - Limited stock availability for some items - Occasional delays in shipping due to high demand

User Experience

essemusic.it offers a user-friendly and intuitive website interface, enabling customers to easily browse and find the desired products. The search functionality is efficient, providing accurate results. The website is well-organized with clear categories and filters, making it easier for users to narrow down their search. Additionally, detailed product descriptions and customer reviews further enhance the user experience by providing valuable information.

Pricing and Value for Money

essemusic.it offers competitive prices for its products, ensuring customers get good value for their money. The pricing is often on par or lower than other online music stores. Moreover, the website frequently features special offers and discounts, providing customers with additional savings.

Customer Service

essemusic.it prides itself on its excellent customer service. Their knowledgeable and friendly staff promptly attends to customer queries and concerns. The customer support team can be reached through various channels, including phone, email, and live chat. They are prompt in resolving issues and providing assistance, ensuring a positive experience for customers.

Product Quality and Selection

essemusic.it offers a wide range of musical instruments, equipment, and accessories from renowned brands. The products available are of high quality and meet the expectations of professional musicians and enthusiasts alike. The selection includes guitars, keyboards, drums, DJ equipment, recording gear, and more, catering to various musical genres and preferences.

Website Usability

essemusic.it boasts a user-friendly website that is optimized for easy navigation. The website's layout is clear and well-structured, allowing customers to swiftly locate the desired products. The checkout process is streamlined and secure, ensuring a hassle-free shopping experience. Additionally, the website provides detailed product images and specifications, enabling customers to make informed purchase decisions.

Returns and Exchanges

essemusic.it offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can return the item within a specified period for a refund or exchange. The process is straightforward, with clear guidelines provided on the website. However, it is important to note that some items may be subject to restocking fees or non-returnable due to hygiene reasons.

Promotions and Discounts

essemusic.it frequently offers promotions and discounts to provide customers with additional savings. These promotions can include discounted prices, bundle deals, or exclusive offers for newsletter subscribers. Customers can regularly check the website or subscribe to the newsletter to stay updated on the latest promotions and discounts.

Reputation

essemusic.it has built a strong reputation in the music industry over the years. With positive customer reviews and testimonials, the website has gained trust and credibility among musicians. The company's commitment to providing high-quality products and excellent customer service has contributed to its positive reputation.

Payment Options

essemusic.it offers various secure payment options to cater to customer preferences. Customers can choose to pay using major credit and debit cards, PayPal, bank transfers, or cash on delivery. The website utilizes secure payment gateways, ensuring the safety of customers' personal and financial information.

Loyalty Programs

essemusic.it rewards customer loyalty through its loyalty program. By creating an account on the website, customers can earn points with every purchase. These points can be redeemed for discounts on future orders, providing added incentives for repeat customers.

Customer Reviews

essemusic.it features customer reviews for its products, allowing potential buyers to gain insights from previous customers' experiences. These reviews help customers make informed decisions by providing valuable feedback on product quality, performance, and customer satisfaction.

Community Involvement

essemusic.it actively engages with the music community through its blog, social media platforms, and involvement in music events. The blog features informative articles, product reviews, and tutorials, catering to musicians' interests and needs. Additionally, the website encourages customer interaction and feedback through its social media channels, fostering a sense of community among musicians.

Shipping and Costs

essemusic.it offers reliable and timely shipping services. The website provides accurate shipping information, including estimated delivery times and costs, based on the customer's location. Customers can choose from different shipping options to suit their preferences and urgency. While shipping costs may vary depending on the destination and the size of the order, essemusic.it strives to keep them reasonable and transparent. In conclusion, essemusic.it is a reputable online music store that offers a comprehensive selection of musical instruments, equipment, and accessories. With competitive pricing, excellent customer service, high-quality products, and a user-friendly website, essemusic.it provides a seamless shopping experience for musicians. Whether you're a professional or an amateur musician, essemusic.it offers a reliable platform to find the perfect musical gear.