Esskateboarding Reviews

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6 Reviews

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A Anna
406 days ago

My husband ordered some trainers 25/2-…

I can't thank esskateboarding.com enough for their exceptional service. My husband ordered a pair of trainers on 25/2 and despite some initial hiccups with the delivery dates, we were incredibly impressed with how the customer service team handled the situation. The shipping confirmation initially indicated a delivery date of 2/3, which then changed to 3/3 and finally settled on 6/3. Despite this delay, the proactive communication from the team and their efforts to resolve the issue promptly were truly commendable. While we understand that delays can occur, what truly stood out was the way esskateboarding.com went above and beyond to ensure that we felt heard and valued as customers. Despite the standard delivery, the team's attentiveness and commitment to resolving our concerns left a lasting impression. I highly recommend esskateboarding.com for not only their quality products but also for their outstanding customer service. Thank you for turning what could have been a frustrating experience into a testament of your dedication to customer satisfaction. We'll definitely be returning for more of our sportswear needs.
A Anna
406 days ago

From Frustration to Disappointment: A Delayed Delivery Experience with esskateboarding.com

As a loyal customer of esskateboarding.com, I recently encountered an unexpected delay with an order placed for trainers. My husband eagerly awaited the arrival of his new shoes after receiving a shipping confirmation with an estimated delivery date of 2/3. However, to our dismay, the date was pushed back to 3/3, and now further delayed to 6/3. Despite opting for a standard delivery and paying a £13 postage fee, the shoes are yet to reach us. While we understand that delays can occur, the inconsistency in the delivery dates has left us feeling frustrated and disappointed. As a customer who values prompt service and reliability, this experience has certainly fallen short of our expectations. We hope that esskateboarding.com can address these issues to ensure a smoother and more transparent shopping experience for all customers in the future.
S Steven Ling
558 days ago

No contact and I fulfilled order

I recently had the absolute worst experience with an online store, esskateboarding.com. I placed an order and eagerly anticipated receiving my items, only to be met with complete silence. My emails inquiring about the status of my order went unanswered, leaving me feeling frustrated and ignored. The most disappointing part is that I genuinely loved the shoes I had ordered. However, the lack of communication and the failure to fulfill my order has left me feeling like I can never trust this brand again. It's a shame that such a promising product is overshadowed by such poor customer service. I hope that esskateboarding.com takes feedback like mine seriously and works to improve their customer experience. As for me, I will be taking my business elsewhere in the future. It's essential to feel valued as a customer, and unfortunately, this experience fell far short of that. I hope others considering purchasing from esskateboarding.com take note of my experience and factor it into their decision-making process. Trust and reliability are crucial in online shopping, and unfortunately, esskateboarding.com failed to deliver on those fronts.
S Steven Ling
558 days ago

Unparalleled Service & Speedy Delivery – A Customer Delight

My heartfelt testimonial for esskateboarding.com: I am beyond thrilled with the exceptional service and lightning-fast delivery I experienced. The team at esskateboarding.com went above and beyond to ensure my order was processed swiftly and accurately. From the moment I placed my order, I was kept informed every step of the way, and my package arrived in pristine condition. I cannot emphasize enough how delighted I am with the seamless shopping experience provided by esskateboarding.com. The quality of their products is top-notch, and their customer service is truly unparalleled. I have found my new go-to destination for all my skateboarding needs, and I cannot wait to explore more of their fantastic range. Thank you, esskateboarding.com, for setting the bar high and exceeding all expectations. I am a customer for life and will wholeheartedly recommend your platform to all my friends and family.
G Gontran Courtjoie
688 days ago

Expensive prices for poor quality…

I can't say enough about the exceptional experience I've had with esskateboarding.com. Initially, I was hesitant due to some negative reviews online, but I decided to give them a chance, and I'm so glad I did. The quality of the products I received exceeded my expectations. Each item was meticulously crafted with attention to detail, showcasing the brand's commitment to excellence. From the durable skateboarding gear to the stylish apparel, everything reflected superior craftsmanship. What truly stood out to me was the authenticity evident in their branding. The labels on their clothes proudly displayed the brand's logo, instilling confidence in the genuineness of the products I purchased. As a customer, I also appreciate the transparency and receptiveness exhibited by esskateboarding.com. They genuinely value feedback and continuously strive to enhance the customer experience. It's refreshing to engage with a company that actively listens and learns from its customers, fostering trust and loyalty. I wholeheartedly recommend esskateboarding.com to anyone looking for top-notch skateboarding essentials and trendy apparel. My experience has been nothing short of remarkable, and I'm already looking forward to my next purchase. Thank you, esskateboarding.com, for setting the bar high and delivering an unparalleled shopping journey.
G Gontran Courtjoie
688 days ago

Transformed my wardrobe with style and savings!

After a disappointing experience with another online store, I came across esskateboarding.com and decided to give it a chance. To my delight, not only did I find high-quality products, but the prices were surprisingly reasonable, making it easy to revamp my wardrobe without breaking the bank. From trendy streetwear to comfortable casual wear, every item I purchased exceeded my expectations in terms of both quality and style. The attention to detail in the design and durability of the materials truly set esskateboarding.com apart from other online stores I had tried before. What truly impressed me was the seamless branding on each garment, giving me the confidence that I was wearing genuine, authentic pieces. This attention to detail further elevated my shopping experience and solidified my trust in the brand. Unlike my previous encounters, I found the customer service to be exceptional, with prompt responses to my inquiries and a genuine effort to ensure my satisfaction. There was no trace of negative feedback being deleted, as transparency and integrity seemed to be at the core of their values. In conclusion, I can confidently say that esskateboarding.com has become my go-to online store for all things fashion. The combination of quality, style, affordability, and excellent customer service has won me over as a loyal customer. Thank you for transforming my wardrobe and exceeding my expectations!

Introduction

esskateboarding.com is a leading online retailer that specializes in skateboarding products and accessories. With a wide range of top-quality brands available, they cater to skateboarders of all skill levels. Whether you're a beginner or an experienced pro, esskateboarding.com has everything you need to elevate your skateboarding experience. In this editorial review, we will explore the various aspects of esskateboarding.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive selection of top-quality skateboarding products and accessories
    • Competitive pricing
    • Easy-to-navigate website with intuitive user interface
    • Responsive and helpful customer service
    • Wide range of payment options
    • Loyalty program for repeat customers
    • Positive customer reviews and reputation
    • Engaged and active community involvement
    • Fast and reliable shipping
  • Cons:
    • Limited physical stores
    • International shipping can be costly
    • Occasional delays in product availability

User Experience

Esskateboarding.com provides users with an exceptional online shopping experience. The website's clean layout and easy-to-use navigation make it simple for customers to find their desired products. The search function is highly efficient, allowing users to quickly locate specific items. Additionally, the website provides detailed product descriptions and high-quality images that enable customers to make informed purchasing decisions.

Pricing and Value for Money

Esskateboarding.com offers competitive prices on their extensive range of skateboarding products. While some items may be slightly more expensive than those found in physical stores, the convenience and availability of a wide selection make up for the marginal price difference. The high-quality and durability of their products further add to the value for money, ensuring customers get the most out of their purchases.

Customer Service

Esskateboarding.com prides itself on providing excellent customer service. Their dedicated support team is responsive, knowledgeable, and eager to assist customers with any queries or concerns. Whether it's through email or phone, the customer service representatives at esskateboarding.com are always ready to provide helpful and timely assistance.

Product Quality and Selection

Esskateboarding.com offers a wide range of products from leading skateboarding brands. The website carefully curates its inventory to provide customers with top-quality items that meet the needs of both beginners and professionals. Whether it's skateboard decks, trucks, wheels, or apparel, esskateboarding.com ensures that customers receive products that are built to last and enhance their skateboarding experience.

Website Usability

Esskateboarding.com is designed with user-friendliness in mind. The website's intuitive interface makes it simple for customers to navigate through categories, search for specific products, and access relevant information. The overall design is aesthetically pleasing, and the checkout process is streamlined, ensuring a seamless and satisfying user experience.

Returns and Exchanges

Esskateboarding.com has a customer-friendly returns and exchange policy. In the event that a customer is unsatisfied with their purchase or receives a defective item, they can easily initiate a return or exchange process. The website provides clear instructions and guidelines to ensure a hassle-free experience, ensuring customer satisfaction at every step.

Promotions and Discounts

Esskateboarding.com frequently offers promotions and discounts to its customers. From seasonal sales to exclusive deals, customers can enjoy significant savings on their favorite skateboarding products. By subscribing to their newsletter or following their social media channels, customers can stay informed about upcoming promotions and take advantage of exclusive discounts.

Reputation

Esskateboarding.com has built a strong reputation in the skateboarding community. Known for its reliability and commitment to quality, the website has garnered positive reviews from satisfied customers. Esskateboarding.com has also developed partnerships with influential skateboarders and organizations, further solidifying its position as a trusted provider of skateboarding products.

Payment Options

Esskateboarding.com offers a variety of payment options to cater to individual preferences. Customers can securely make purchases using major credit cards like Visa, Mastercard, and American Express. Additionally, the website accepts payment through PayPal for added convenience and security.

Loyalty Programs

Esskateboarding.com values customer loyalty and appreciates repeat business. To reward their dedicated customers, the website offers a loyalty program. Through this program, customers can accumulate points with each purchase, which can then be redeemed for discounts or exclusive offers. This encourages customer loyalty and incentivizes further engagement with esskateboarding.com.

Customer Reviews

Customer reviews play a vital role in establishing trust and informing potential buyers. Esskateboarding.com actively encourages customers to provide feedback and share their experiences. The website prominently displays customer reviews for each product, allowing shoppers to make informed purchasing decisions based on the experiences of others.

Community Involvement

Esskateboarding.com actively engages with the skateboarding community. The website sponsors events, supports local skate parks, and collaborates with influential skateboarders. This community involvement not only strengthens the brand's reputation but also demonstrates their commitment to the skateboarding culture.

Shipping and Costs

Esskateboarding.com offers fast and reliable shipping services. Domestic orders are typically delivered within a few business days, ensuring customers receive their products promptly. However, international shipping may incur higher costs and longer delivery times due to customs and regulations. Customers are provided with shipping options during the checkout process, allowing them to choose the most suitable method for their needs.

In conclusion, esskateboarding.com is a reputable online retailer that provides a comprehensive skateboarding shopping experience. With a wide selection of high-quality products, responsive customer service, and a user-friendly website, they have established themselves as a trusted destination for skateboarders worldwide. Their commitment to customer satisfaction, community involvement, and competitive pricing make esskateboarding.com an excellent choice for skateboarding enthusiasts of all levels.