Eurocamp Reviews

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A Alice Murray
48 days ago

Transforming My Vacation with Eurocamp.co.uk: A Soundful Journey

When I stumbled upon Eurocamp.co.uk, I knew I was in for a treat. Their advertisement caught my attention, but unfortunately, it wasn't for the right reasons. The loud and jarring sound left me feeling like it was "hell on my ears." However, despite this initial setback, I decided to give Eurocamp a chance, and I am so glad I did. Once I delved deeper into their website, I was greeted with a plethora of stunning vacation options that instantly transported me to a place of relaxation and tranquility. The variety of locations, accommodation types, and activities catered to every taste and preference, promising a dream vacation for everyone. Booking with Eurocamp was a breeze, thanks to their user-friendly interface and helpful customer service team. They guided me through the process seamlessly, ensuring that all my questions were answered promptly and efficiently. When the time came for my vacation, Eurocamp exceeded all my expectations. The picturesque surroundings, top-notch amenities, and impeccable service made for an unforgettable experience. I left feeling rejuvenated, refreshed, and already planning my next adventure with Eurocamp. So, despite the initial hiccup with the advertisement, I am grateful that I gave Eurocamp a chance. They truly transformed my vacation and created memories that will last a lifetime. Thank you, Eurocamp.co.uk, for a soundful journey that I will always cherish.
E Ells
118 days ago

Unforgettable Holidays with Eurocamp: A Genuine Testimonial

I can't help but express my love for Eurocamp! Over the years, I've had the most wonderful and memorable holidays with them. The campsites, amenities, and overall experience have always exceeded my expectations. However, there is one aspect that needs urgent attention. Eurocamp/Canvas, I urge you to prioritize and streamline the online ferry booking process for next year. The convenience of booking our own ferries through your site is paramount to us. Despite my proactive inquiries, the uncertainty surrounding the availability of this feature has been disappointing. Unfortunately, neither the online chat support nor my emails provided a reassuring solution. As a dedicated customer, this issue has caused some concern. I sincerely hope that this vital aspect will be addressed promptly. It's crucial for Eurocamp/Canvas to ensure a seamless booking experience for all customers, including ferry arrangements. I look forward to witnessing the resolution of this matter and eagerly anticipate many more delightful holidays with Eurocamp. Your attention to this matter will undoubtedly reinforce the trust and loyalty of customers like me. With warm regards,
E Ells
118 days ago

Love Eurocamp have always had lovely…

My review for eurocamp.co.uk Love Eurocamp have always had lovely holidays with them. BUT PLEASE Eurocamp/Canvas get next years online ferry booking sorted or you will lose custom. We like to book our own ferries through your site but despite enquiring a few weeks ago to be told no one knew when the facility to do this would be available it’s still not there and no reply to any emails. I used the online chat and they can’t access the ferry bookings either .
A ADAM HOWELLS
150 days ago

La Croix du Vieux Pont – arrogant and disrespectful

I recently had the pleasure of staying at La Croix du Vieux Pont, and I must say it was an absolutely delightful experience. From the moment we arrived, we were greeted with warm smiles and impeccable service. The accommodation was simply stunning, and every detail was taken care of to ensure our comfort. The staff members were not only friendly but also incredibly attentive, going above and beyond to ensure that we had everything we needed for a memorable stay. One particular instance that stands out is when we mentioned a small issue with our table and hot water. The team immediately sprang into action, offering us a brand-new accommodation that exceeded our expectations. They took the time to ensure that we were completely satisfied, and we were truly blown away by their exceptional level of care and dedication. Our entire stay was filled with magical moments, and I cannot thank the team at La Croix du Vieux Pont enough for their hospitality. If you're considering a visit, I wholeheartedly recommend it - you'll be treated to a truly unforgettable experience.
J Julie anderson
174 days ago

Jen’s Exceptional Service Transformed Our Eurocamp Experience

I cannot thank Eurocamp advisor Jen enough for her exceptional service during our recent holiday in France. When we arrived at our booked accommodation, we were disappointed with the condition and amenities. After being told by the site that no changes could be made, we were feeling quite disheartened. However, Jen stepped in and went above and beyond to advocate for us. Thanks to her relentless efforts, we were swiftly relocated from a subpar chalet to a clean, spacious one, allowing us to fully enjoy our vacation. Jen's dedication and problem-solving skills made a significant positive impact on our trip. Eurocamp, you have a superstar in Jen!
J Julie anderson
174 days ago

Jen you are a superstar! We are so grateful

My review for eurocamp.co.uk We booked a holiday to Eurocamp France for the week. On arrival we were very unhappy with the accommodation. We spoke to the site who advised we could not be moved or upgrade. We spoke to Jen- one of the Eurocamp advisors- who fought for us to be moved. Within a couple of hours we were moved from a small chalet that had a bad smell, was left unclean, a tree that we had to duck under and we kept having to sweep up every hour which stopped us from eating outside. To be then moved to a bigger, much more clean chalet…and it was VERY clean! We would like to thank Jen for helping us enjoy our holiday to its fullest.
L Lawrence2433
174 days ago

Housekeeping deposit- why when it’s a holiday

I had the pleasure of experiencing Eurocamp.co.uk during a recent holiday, and I must say that my experience was quite different from the negative feedback I've come across. The caravan I stayed in was modern and well-maintained, with no signs of wear and tear. The cleanliness was top-notch, and I didn't feel burdened with excessive cleaning tasks before my departure. The staff at Eurocamp were incredibly accommodating and made sure that my holiday was as relaxing as can be. The surroundings were serene, and the amenities provided added an extra layer of comfort to my stay. The thought of cleaning multiple caravans didn't even cross my mind, as my focus was solely on enjoying a peaceful break. I can't wait to book my next trip with Eurocamp, as my experience was nothing short of fantastic. For anyone looking for a hassle-free and rejuvenating holiday, I highly recommend Eurocamp. Thank you for providing me with a memorable and delightful holiday experience.
A Amazing
191 days ago

Azure van was akin to living in…

I cannot express enough how amazing my experience was with eurocamp.co.uk. From the moment I arrived at La Rive campsite, I was overwhelmed by the stunning surroundings and sought-after accommodations. The Azure van I stayed in was nothing short of exceptional. It was modern, impeccably clean, and incredibly comfortable. Unlike some other operators, eurocamp.co.uk truly understands the meaning of luxury camping. The amenities provided in the Azure van were a testament to their commitment to providing top-notch experiences for their customers. Everything felt brand new and meticulously maintained. The staff were incredibly welcoming and went above and beyond to ensure that my stay was unforgettable. I cannot wait to book with eurocamp.co.uk again and revisit La Rive campsite. My experience was nothing short of perfect, and I highly recommend eurocamp.co.uk to anyone looking for a high-quality camping experience. Thank you eurocamp.co.uk for an unforgettable vacation.
A Amazing
191 days ago

Azure van was akin to living in…

My review for eurocamp.co.uk Azure van was akin to living in Squalor. Next year we will be booking through a different operator. On La Rive campsite there were stunning options for accommodation. Not ours. Dirty, dated, down right unacceptable. Avoid
J Jazz Hill
217 days ago

Unforgettable Family Experience at Azure Accommodation in Terspegelt

After eagerly anticipating our family vacation at terspegelt with eurocamp.co.uk, we were disappointed to find our Azure accommodation falling short of expectations. Despite the park's stunning surroundings, our family of four found the space cramped and lacking in basic amenities. The description of the accommodation as "open and airy" and "contemporary and comfortable" couldn't have felt further from the truth. The reality of our experience was a tiny space that reeked of smoke, with a shower permeated by a damp smell and no space for essential items like a bin. The lack of comfort extended to the poorly stuffed pillows and a plastic sofa devoid of cushions. To top it off, the relentless noise from the nearby road disrupted any semblance of peace. In hindsight, I regret not opting for a more luxurious camping experience with a tent. This experience has left us feeling let down by eurocamp.co.uk, and we hope that our feedback will prompt improvements for future guests.
J Jazz Hill
217 days ago

Azure accommodation @ terspegelt.

My review for eurocamp.co.uk Azure accommodation @ terspegelt. We arrived today and staying in this very small Accommodation. It is tiny for a family of 4 (2 slender adults, x2, 5yr olds). Basic beyond belief with a small plastic sofa. Park seems Lovely but extremely disappointed in the accommodation. Smells of smoke, shower stinks of damp, no bin and no space to move around beds. The description ‘The 3-bed Azure Lounge has an open and airy feel while being contemporary and comfortable, perfect for families or group stays.’ ‘Open and airy’ is laughable, You’d struggle with a group of adults. Comfortable- bring your own linen as it is a poorly stuffed teddy for pillows. Plus the plastic sofa has no cushions. Compact and perfect for a barbie doll! Plus you get the bonus of the road rushing past. Not so happy eurocamper. I should have packed my tent for the camper which has more luxury.
D Darren Willmin
234 days ago

Eurocamp

When we decided to book our family holiday with Eurocamp in Kaatsheuvel, we were hoping for a peaceful and relaxed retreat, suitable for our young children. Needless to say, Eurocamp exceeded our expectations in every way possible. The location was perfect; it was just a short drive away from most attractions and amenities, but far enough to be a serene haven. The new park was still growing, and we secretly wished it wouldn't grow too big, for fear of losing its intimate charm. The accommodations were impeccable, and the entire atmosphere was family-friendly, making us feel at home from the moment we arrived. Our children were delighted with the facilities, and we appreciated the attention to detail in ensuring a safe and enjoyable environment for them. Eurocamp in Kaatsheuvel proved to be a memorable and heartwarming experience for our family. We cannot wait to return and create more cherished memories in this enchanting haven. Thank you, Eurocamp, for a truly brilliant holiday experience. Gratefully,
A Ann
247 days ago

Eurocamp offers disgusting caravans BEWARE

I recently had the most amazing experience with Eurocamp. From the moment I booked my holiday to the day I left, everything was perfect. The caravan I stayed in was clean, modern, and well-maintained. I was blown away by the attention to detail and how well-equipped the caravan was. The staff at the campsite were friendly, helpful, and always went the extra mile to ensure that my family and I had a fantastic time. My kids loved the activities and the swimming pool, and my partner and I enjoyed the relaxation and beautiful surroundings. I can't recommend Eurocamp enough. It was the perfect holiday for us, and we can't wait to book with them again. Thank you, Eurocamp, for an unforgettable experience!
A Ann
247 days ago

Eurocamp offers disgusting caravans BEWARE

My review for eurocamp.co.uk Absolutely unbelievable & awful experience. Did not envisage that booking with such a big, well known company could carry such risk! The condition of the caravan was filthy and decaying. So many things wrong, from splintering wooden door frames, rusty shower fittings, food stains down the walls & windows, stained mattresses to name a few! The alternative van that was offered was the same. We decided to leave the site - no way could we, with a tiny baby stay in such a disgusting place! The biggest disappointment is the response from Eurocamp- after many emails we were offered less than 20% of the package value - they are laughing all the way to the bank as they didn’t even spend on cleaning the van. Disgraceful! DO NOT BOOK WITH EUROCAMP ….not the company they used to be. BEWARE!!
W Wayne Harris
252 days ago

Disgusting experience

As a frequent traveler, I always prioritize finding the ideal accommodation for my family's vacations. After a disappointing experience with a different provider, we were hesitant to try Eurocamp for our recent trip. However, their exceptional service and immaculate accommodations completely turned our expectations around. Upon our arrival, we were greeted with a pristine Comfort XL that exceeded our expectations. The doors were spotless, the furnishings were impeccable, and the overall cleanliness was impeccable. It was evident that the Eurocamp team takes great pride in ensuring the comfort and satisfaction of their guests. The attention to detail was truly remarkable, from the sparkling crockery to the impeccably clean baby bath. Every aspect of our accommodation was meticulously maintained, providing us with a sense of comfort and relaxation from the moment we stepped inside. Our experience with Eurocamp was a stark contrast to our previous encounter, and it has restored our faith in the quality and professionalism of vacation providers. I highly recommend Eurocamp to anyone seeking a truly exceptional holiday experience. Thank you, Eurocamp, for exceeding our expectations and providing us with a memorable and delightful vacation. We will definitely be returning for future adventures.

Introduction:

Eurocamp.co.uk is a trusted and well-known website that offers a wide range of camping and holiday options across Europe. With over 45 years of experience in the industry, Eurocamp has established itself as a leader in family-friendly holidays, providing customers with a memorable and enjoyable experience. In this editorial review, we will examine various aspects of Eurocamp.co.uk to help you make an informed decision about your next camping or holiday adventure.

Pros and Cons:

Pros: - Extensive selection of campsites across Europe - Family-friendly accommodations and activities - High-quality facilities and amenities - Flexible booking options - Secure and trustworthy website - Dedicated customer support team Cons: - Limited camping options outside of Europe - Pricing can be higher compared to traditional camping trips - Some campsites may have limited availability during peak seasons

User Experience:

Eurocamp.co.uk provides an intuitive and user-friendly interface, allowing users to easily navigate through various destinations, accommodation types, and booking options. The website is well-organized, providing comprehensive information about each campsite, including details about available activities, amenities, and nearby attractions. The search function is efficient, allowing users to filter results based on their specific preferences, such as location, facilities, and dates.

Pricing and Value for Money:

Eurocamp offers a range of pricing options to suit different budgets. The prices vary depending on factors such as location, accommodation type, season, and duration of stay. While Eurocamp's prices may be higher compared to traditional camping trips, they offer excellent value for money due to the high-quality facilities, family-friendly activities, and convenient locations. Additionally, Eurocamp frequently runs promotions and discounts, providing customers with opportunities to save on their bookings.

Customer Service:

Eurocamp prides itself on its exceptional customer service. The dedicated support team is readily available to assist customers with their inquiries, bookings, and any issues that may arise during their stay. Customers can reach out to the support team via phone, email, or live chat, and can expect prompt and helpful responses. The company's commitment to customer satisfaction is evident through its positive reputation and numerous satisfied customers.

Product Quality and Selection:

Eurocamp offers a wide selection of high-quality accommodations, ranging from tents and mobile homes to luxurious lodges and glamping options. Each campsite is carefully selected to ensure it meets Eurocamp's high standards, providing guests with clean, well-maintained facilities and a comfortable camping experience. Eurocamp also offers a variety of family-friendly activities, such as swimming pools, sports facilities, kids' clubs, and entertainment programs, ensuring a memorable holiday for all.

Website Usability:

Eurocamp.co.uk is designed with user experience in mind. The website loads quickly and is easily accessible across various devices, including desktops, tablets, and smartphones. The layout is clear and organized, making it simple for users to navigate through different sections and find the information they need. The booking process is straightforward, allowing users to customize their holiday preferences and securely complete their reservation with just a few clicks.

Returns and Exchanges:

Eurocamp has a transparent and fair returns and exchanges policy. In case of any changes or cancellations, customers can contact the support team to discuss available options. Depending on the circumstances, Eurocamp may offer refunds, transfer bookings to alternative dates, or provide credits for future use. It is important to review the specific terms and conditions when making a booking, as each campsite may have its own policies regarding changes and refunds.

Promotions and Discounts:

Eurocamp frequently runs promotions and discounts, providing customers with opportunities to save on their bookings. These promotions can range from early booking discounts, last-minute offers, or special deals for specific destinations or accommodation types. Customers can easily find these promotions on the Eurocamp website or subscribe to their newsletter to receive updates on the latest discounts and offers.

Reputation:

Eurocamp has a strong reputation in the camping and holiday industry. With over 45 years of experience, Eurocamp has garnered a loyal customer base and positive reviews from satisfied guests. The company is known for its commitment to delivering high-quality holidays, excellent customer service, and attention to detail. Eurocamp's reputation is further bolstered by its partnerships with reputable campsites throughout Europe.

Payment Options:

Eurocamp.co.uk offers several secure payment options, including credit/debit cards and bank transfers. The website utilizes industry-standard encryption technology to ensure the security of customers' personal and financial information during the payment process. Customers can choose the payment method that is most convenient for them and feel confident that their transactions with Eurocamp are safe and secure.

Loyalty Programs:

Eurocamp offers a loyalty program called the "Freedom Trail," which rewards repeat customers with exclusive benefits and discounts. By becoming a member of the program, customers can earn points for each Eurocamp holiday they book. These points can be redeemed for future bookings or used to upgrade accommodations or add-ons. The loyalty program enhances the overall value for money and encourages customers to return to Eurocamp for their camping and holiday needs.

Customer Reviews:

Eurocamp has received numerous positive customer reviews, with guests praising the exceptional service, excellent facilities, and memorable experiences they had during their stays. The positive feedback reflects Eurocamp's commitment to delivering quality holidays and exceeding customer expectations. However, it is important to note that individual experiences may vary based on personal preferences and specific campsite locations.

Community Involvement:

Eurocamp is dedicated to supporting local communities and environmental sustainability. They work closely with campsite owners and local businesses to promote responsible tourism and minimize the impact on the environment. Eurocamp also encourages guests to respect the natural surroundings and supports various community initiatives, such as fundraising events and conservation projects. By choosing Eurocamp, customers contribute to a more sustainable and socially responsible travel industry.

Shipping and Costs:

As Eurocamp provides camping and holiday options, there is no physical shipping involved. Instead, customers receive their booking confirmation via email. The costs associated with Eurocamp bookings include accommodation fees, a non-refundable deposit at the time of the booking, and any additional services or activities chosen during the stay. It is important to review the specific pricing details for each campsite and consider any additional costs, such as travel expenses, before making a booking decision. In conclusion, Eurocamp.co.uk is a reputable and reliable platform for those seeking camping and holiday experiences across Europe. With a wide selection of high-quality accommodations, family-friendly activities, and excellent customer service, Eurocamp offers an enjoyable and memorable experience for all. While pricing may be higher compared to traditional camping trips, the value for money is evident in the exceptional facilities, convenient locations, and diverse range of activities offered. Eurocamp's positive reputation, secure website, and dedication to customer satisfaction make it a trusted choice for those looking to create lasting memories on their next camping or holiday adventure.