Users Voice for Evertonfc

50% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
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Evertonfc Overall rating
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Review article published on: 01 Dec 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 5 5 4.3 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 4.8 4 5
Jul 2022 5 4.5 1.2 4.6 4.1 3.9
Mar 2023 3 4.3 1.5 4.3 3.3 4
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Detailed Evertonfc Review by

Introduction

Everton FC is a professional football club in Liverpool, England, and one of the oldest clubs in the world still in operation. It was founded in 1878 and has a rich history, having won nine English league titles, five FA Cups, and one UEFA Cup Winners' Cup. The club's official website, evertonfc.com, is the go-to destination for all news and information related to the club.

Pros and Cons

One of the biggest pros of evertonfc.com is the amount of information available to fans. The website covers everything from match previews and reports to player interviews and transfer news. The website also has a sleek, modern design that is easy to navigate. However, one downside of the website is that it can be slow to load at times, particularly when there is heavy traffic. The website also lacks a dedicated section for statistics, which could be a drawback for fans who are particularly interested in numbers and data.

User Experience

Overall, the user experience on evertonfc.com is good. The website is easy to navigate, with a clear menu at the top of the page and a search bar for finding specific content. The website also has a responsive design, which means that it adapts to different screen sizes and is easy to view on mobile devices.

Pricing and Value for Money

There is no charge for accessing content on evertonfc.com, making it a great value for money proposition for fans. However, the website does promote merchandise and ticket sales, which can be a cost for fans who want to fully engage with the club.

Alternatives

There are several other websites that provide similar content to evertonfc.com, including liverpoolfc.com and manutd.com. However, evertonfc.com stands out for its depth of coverage and its focus on the Everton Football Club specifically.

Customer Service

The website has a dedicated customer service section, which includes information on how to contact the club by phone or email. Fans can also visit the Everton One and Everton Two stores in Liverpool to speak to someone in person.

Product Quality and Selection

The merchandise available on evertonfc.com is of good quality, with a wide range of items available for purchase, including clothing, accessories, and souvenirs. There is also a decent selection of items available for children and babies.

Website Usability

The website is generally easy to use, with a clear layout and navigation menu. However, as mentioned earlier, the website can be slow to load at times, which can be frustrating for users.

Returns and Exchanges

The website has a clear returns policy, which allows customers to return items within 28 days for a refund or exchange. However, customers are responsible for the cost of returns.

Promotions and Discounts

The website regularly promotes sales and discounts on merchandise, and there is a dedicated section on the website where users can find the latest offers.

Reputation

Everton Football Club has a strong reputation, both in the UK and around the world. The club has a large and dedicated fan base, and its website is seen as a reliable source of news and information about the club.

Payment Options

Users can pay for merchandise on evertonfc.com using a range of payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs

The website offers a loyalty program called Everton One, which allows users to earn points for every purchase they make on the website or in-store. These points can be redeemed for rewards such as discounts on future purchases.

Customer Reviews

There are no customer reviews on evertonfc.com, which is a drawback for users who want to read about the experiences of others who have purchased merchandise or attended matches.

Community Involvement

The website has a dedicated section for the club's community involvement, which includes information on its charity programs and initiatives.

Shipping

The website offers a range of shipping options, with prices varying depending on the location and the size of the order. Shipping times can also vary depending on the destination.

Costs

Overall, the costs of purchasing merchandise on evertonfc.com are reasonable, and there are often promotions and discounts available to help users save money. However, shipping costs can add to the overall cost of an order, particularly for international customers.

Evertonfc Recent User Reviews

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Reviewer Name: Stephen Rice

Review Submission Date: 2022-01-22

Review Title: Poor customer service waited 21 days…
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Review Description: Poor customer service waited 21 days for a refund 31st December and got told on the 21st January that they was sorry and the refund will be in my account in 7 to 10 days surely can't be right this waiting a month month for a refund

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Reviewer Name: amy Jeffs

Review Submission Date: 2021-06-16

Review Title: Dreadful customer service
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Review Description: Dreadful customer service. Shirt pulled and damaged but arranging a return is a total nightmare. Now on 5 email with 2 or 3 days wait between each. Advertise free postage over a certain price but still charge £2 handling charge. Buying for my dad who will be getting a pair of socks next year. Worst experience ever online shopping. And stop calling me ‘Sports Fan’ please.

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Reviewer Name: Idoo

Review Submission Date: 2020-08-31

Review Title: Best Best Best
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Review Description: Best prices, best customer service, best products, fastest shipping...What else do you need? :-)

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Reviewer Name: T C

Review Submission Date: 2020-08-09

Review Title: Quick delivery
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Review Description: Good stock, great team, quick delivery

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Reviewer Name: Becky

Review Submission Date: 2020-03-05

Review Title: Still waiting
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Review Description: Ordered items all in stock with estimated 1-2 day delivery. Now 14 days later still not received anything and tried to contact them via several methods with no reply. Poor customer service.Still waiting 19 days later, many attempts to contact someone, was advised someone would contact me with 48 hours but still heard nothing. Do not buy from Everton Direct, the customer service is horrendous.

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Reviewer Name: Patrina Loughran

Review Submission Date: 2019-12-02

Review Title: Speedy and tracked
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Review Description: Was so impressed with the service. Ordered 3 items which were dispatched the same day and received by tracked courier 2 days later. Perfect products too!

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Reviewer Name: Callum

Review Submission Date: 2019-11-29

Review Title: Best club in the world like!!!
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Review Description: Best club in the world like!!!

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Reviewer Name: Andrew McGrath

Review Submission Date: 2018-06-18

Review Title: Unprofessional and disrespectful recruitment process
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Review Description: I recently applied for a job at Everton FC. I was told at the initial interview that I would be contacted the following week if they were going to take forward my application to the next stage. They didn't contact me so in the end I left it for a week or so then ended up having to contact them. I was told by the hiring manager that HR should have contacted me and that that I should expect a call later that week. HR never did bother contact me. Worst recruitment experience ever. Very unprofessional and disrespectful.

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