Evesandgray Reviews

Voted Good (4/5)

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39 Reviews

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Unparalleled Quality and Exceptional Customer Care

Reflecting on my remarkable experience with evesandgray.co.uk, I am compelled to share how their products and service have left a lasting impression. Initially drawn to their brand by the comfort and style of two pairs of boots I had purchased, I decided to invest in a third pair, hoping for a similar experience. Unfortunately, a minor issue arose when the stitching on one of the boots split rather prematurely. Upon reaching out to their support team, I was met with understanding and a prompt resolution. Despite a slight miscommunication in attributing the problem to the size of my feet, the team went above and beyond to rectify the situation. After a courteous exchange of emails, they kindly arranged for the boot to be restitched at a local cobbler, ensuring my satisfaction. The gesture of offering complimentary socks with my next order further exemplified their commitment to customer care. Grateful for their swift action and genuine concern, I have been left deeply impressed by the integrity and dedication displayed by the team at Eves and Gray. This level of attention to detail and personalized service is truly rare to find. As I gingerly retrieve my once-dormant boots from the depths of my closet, I am reminded of the outstanding quality and care that define this brand. With renewed confidence in their products and service, I eagerly look forward to future engagements with Eves and Gray, knowing that my loyalty will be valued and reciprocated. Thank you for turning what could have been a disappointing experience into a shining example of exceptional customer service and unwavering dedication to your customers.

Exquisite Shoes and Superior Service – A Wedding Miracle!

Let me start by saying that my experience with evesandgray.co.uk has been nothing short of exceptional! When I reached out to their customer service team, I was greeted by Tim, who completely exceeded all my expectations. I was in a rush to get a pair of shoes for my wedding, and Tim went above and beyond to ensure that I received them on time. The level of dedication and care he showed truly made my day. When the shoes arrived, I was in awe not just by how quickly they got here, but also by how they were beautifully packaged. As I opened the box, I was met with a stunning pair of shoes that took my breath away. I wore them on my wedding day, and let me tell you, they were a hit! I received so many compliments, with guests commenting on how fantastic the shoes looked. What's more, they were incredibly comfortable, as if I had been wearing them for years. I cannot thank the team at evesandgray.co.uk enough for their impeccable service and for providing me with such a wonderful and stylish pair of shoes. Scott, I appreciate your assistance more than words can express. Wishing you all a Merry Christmas and a Happy New Year!

A Painful Discovery: Eves & Gray Blackadder Oxford Shoes Review

As a loyal customer of Eves & Gray, I was excited to receive my Blackadder Oxford shoes. However, my excitement soon turned into sheer disappointment. Despite the initial impression of a good fit, the reality hit hard when I finally wore the shoes. Within just 30 minutes, excruciating pain set in, culminating in a massive blister on my right foot, leaving my sock drenched in blood. The quality of these supposedly handcrafted shoes left much to be desired, failing to meet the expected comfort standards. This painful encounter shattered my confidence in the brand, as premium pricing should equate to superior comfort, not unbearable agony. While the suggested remedy from Eves & Gray was to persevere and wait for the shoes to 'improve,' the lingering pain and discomfort on my foot rendered this suggestion impractical. Sadly, the painful aftermath of wearing these shoes has sealed my decision to part ways with Eves & Gray products for good. Reflecting on my disappointing experience with Eves & Gray's Blackadder Oxford shoes serves as a cautionary tale for fellow shoe enthusiasts, urging them to prioritize both style and comfort before making a purchase. As for me, the painful episode with these shoes has left an indelible mark, prompting me to bid farewell to a once-beloved brand.

A Cut Above the Rest: My Eves & Gray Shoes Review

Let me start by saying that I am absolutely smitten with my recent purchase from evesandgray.co.uk. The bespoke shoes I ordered exceeded all my expectations. Not only are they visually stunning, but the craftsmanship and attention to detail are truly unparalleled. I must admit, I was a bit apprehensive about ordering bespoke shoes online. However, the personalized communication from the team at Eves & Gray instantly put me at ease. Their reassurance that the design, size, and every little detail was perfect meant the world to me. When my shoes arrived, I was ecstatic to find that the color was exactly what I had envisioned. The rich hue perfectly matched what I had been hoping for, and it's clear that every aspect of these shoes was crafted with care. I already own several pairs of Eves & Gray boots and shoes, and they never fail to garner compliments and inquiries wherever I go. The quality and unique design of their footwear definitely set them apart. In conclusion, I wholeheartedly recommend Eves & Gray to anyone in search of high-quality, bespoke shoes. My experience has been nothing short of exceptional, and I can't wait to add more of their stunning creations to my collection.

I like these sneakers!

My evaluation for evesandgray.co.uk A pair of bespoke sneakers I ordered has simply arrived and they're really gorgeous, fantastically made and completed, the color is simply what I needed/hoped for. I am at all times just a little trepidatious ordering bespoke on-line, so the private communication reassuring me they'd the design, measurement, every part proper was very a lot appreciated. I personal a number of pairs of E&G boots and sneakers they usually usually get compliments and folks asking about them. Advocate.

Step into Confidence with Eves & Gray: The Ultimate Men’s Shoe Experience

As a devoted customer of evesandgray.co.uk, I can confidently say that they are a great company that truly delivers on creating amazing shoes. The moment I slipped into their footwear, I immediately felt the perfect blend of comfort, uniqueness, and style. It's not just about wearing shoes; it's about stepping into confidence. Eves & Gray has mastered the art of crafting shoes that are not only comfortable but also exude a unique charm that sets you apart from the crowd. Every step feels like a statement, and their shoes are a testament to the real men who appreciate quality and style. The attention to detail in their designs is unparalleled, and it's evident that they are passionate about providing an exceptional experience for their customers. From the materials used to the craftsmanship, every aspect reflects their dedication to creating nothing but the best. If you're looking for footwear that goes beyond the ordinary, I highly recommend giving Eves & Gray a try. It's not just about wearing shoes; it's about embracing a lifestyle of confidence and sophistication. Thank you, Eves & Gray, for always exceeding expectations and redefining what it means to walk with style.

Eves&Gray: My Personalized Shoe Design Experience

As a loyal customer of Eves&Gray, I have always been impressed with the quality and style of their stocked shoes. This time, I decided to take it a step further and design my own pair using their new platform. I was able to customize every detail, including the sole color, resulting in a pair of boots that truly reflects my personal style. Not only do they look amazing, but they are also the most comfortable boots I own. I constantly receive compliments on them, even from strangers! I can't recommend Eves&Gray enough for their faultless process and exceptional products. It's a definite 5-star experience for me, and I'm already looking forward to designing more personalized shoes in the future. Thank you, Eves&Gray, for continuously exceeding my expectations!

Unmatched Comfort and Style – Eves&Gray Exceeded My Expectations

As a repeat customer of Eves&Gray, my experience with their products continues to impress me. Not only do I own several pairs of their ready-made shoes, but I recently delved into the world of custom design through their innovative platform. Being able to personalize every detail, down to the color of the sole, was a game-changer for me. The boots I designed surpassed all my expectations. Not only are they incredibly stylish, but they have quickly become the most comfortable boots in my collection. The quality is unmatched, and the attention to detail is evident in every step. What truly sets Eves&Gray apart is the number of compliments I receive whenever I wear their shoes. It's not just friends and family but even strangers who take notice of the impeccable craftsmanship and unique design. This kind of recognition is truly a testament to the brand's commitment to excellence. I wholeheartedly give Eves&Gray a 5-star rating for their exceptional products and faultless customization process. As a satisfied customer, I can confidently say that I will return for more of their offerings in the future. Thank you, Eves&Gray, for exceeding my expectations and setting the bar high in both style and comfort!

Orders a week late (that’s 7 weeks and…

I recently encountered an incredibly disappointing experience with evesandgray.co.uk that I feel compelled to share. My order arrived a week late, and it's now been 7 weeks of waiting with no end in sight. The most frustrating part? The company's lack of transparency about the delay. It turns out that the staff had taken a 2-week holiday over the summer, causing a backlog in their operations. Had I known about this beforehand, I would have set different expectations for my order. To make matters worse, after reaching out for an update, I was simply informed that the shoes were going through quality control, yet I've seen no progress or received any communication regarding the status of my order. This entire experience has been incredibly disappointing, and the lack of communication and accountability from the company is simply unacceptable. I am genuinely disappointed as I was really looking forward to owning a pair of their shoes, but the level of service has left me feeling let down. I hope the company takes this feedback constructively and works on improving their communication and delivery processes in the future.

Unparalleled Quality, Unfortunately Deficient Service

I placed an order with evesandgray.co.uk, filled with eager anticipation for a timely delivery. However, my excitement turned into disappointment when the order arrived a week late - a total of 7 long weeks of waiting. The company's explanation of a 2-week staff holiday leading to the delay, without prior communication, left me feeling disconnected and frustrated. Despite being assured that my shoes were undergoing quality control a week before, I found myself still waiting without any update or delivery. The lack of proactive communication and prolonged waiting time painted a picture of very poor service. While the product quality is unparalleled, the deficient service experience leaves much to be desired. A prompt and transparent communication regarding delays would have alleviated my concerns and enhanced my overall impression.

Unmatched Quality, Impeccable Service – Eves and Gray Delivers!

I recently had the pleasure of experiencing the exceptional products and top-notch service provided by evesandgray.co.uk. Upon ordering the brown burnished brogue boots, I was immediately impressed by the classy and high-quality finish. These boots exuded a trendy, pristine, and modern look, making a bold fashion statement. Although the price point may seem steep, I can emphatically state that every penny spent was beyond worth it. The craftsmanship and attention to detail were remarkable, solidifying the investment in a pair of boots that will undoubtedly stand the test of time. What truly set Eves and Gray apart, however, was the unparalleled customer service. Tim, the owner, epitomized effectiveness and dedication, ensuring that my entire experience was nothing short of seamless. From personally overseeing the production process to providing constant updates and even going above and beyond to rectify a botched delivery by DHL, Tim's commitment to customer satisfaction was truly remarkable. As a result, I am not only a highly satisfied customer, but I am also a loyal one. Eves and Gray has won me over with their superb products and outstanding service, and I can confidently say that I will be returning for future purchases without hesitation. Thank you, Eves and Gray, for setting the bar high and exceeding all expectations!

Finding Elegance and Excellence: My Unforgettable Experience with Eves and Gray

Let me take you through my recent journey with evesandgray.co.uk, where I delved into the world of luxury footwear and discovered a gem – the brown burnished brogue boots. From the moment they arrived, adorned in a classy and high-quality finish, I knew I was in for a treat. These boots exuded trendiness, pristine elegance, and modern charm, making them an absolute statement piece in my collection. Now, let's talk about the investment. Yes, they might come with a slightly higher price tag, but trust me, every penny spent is justified. The craftsmanship and attention to detail speak volumes about the quality and durability of these boots; a testament to true value for money. What truly set this experience apart was the exceptional customer service provided by Tim, the owner of Eves and Gray. His efficiency and dedication were beyond compare. Tim went above and beyond to ensure that every step of my purchasing journey was seamless. From liaising with the production team at the factory to constant updates and even stepping in when the delivery process hit a snag, Tim's commitment shone through. His efforts culminated in me receiving my order right on the promised day, showcasing a level of service that is rare to find. As a satisfied customer, I can confidently say that my future footwear purchases will definitely be from Eves and Gray. The combination of quality products, top-notch service, and a truly memorable shopping experience has won me over. Thank you, Eves and Gray, for providing not just shoes, but an unforgettable journey towards elegance and excellence.

Unexpected and Disappointing Experience with Eves and Gray

When I ordered a pair of boots from evesandgray.co.uk, I was excited and hopeful, just like any customer would be. However, that excitement turned into disappointment when I received the product. The boots I received did not resemble the photo on the website at all. The service was also subpar, adding to my frustration. It feels like I'm losing money on a product that doesn't meet my expectations. This unexpected and disappointing experience has led me to reconsider my decision. Instead of enjoying my new purchase, I am opting to donate these boots to my local charity shop. I hope that my feedback helps the company improve its offerings and service for future customers.

The product is great but the service…

I recently had the pleasure of purchasing a pair of shoes from evesandgray.co.uk, and while the product itself surpassed my expectations, the service experience left much to be desired. Upon placing my order, I eagerly awaited its arrival, only to be met with silence. Concerned, I reached out via email to inquire about the status of my purchase, only to discover that the shoes were being manufactured due to high demand. To my surprise, I had apparently missed an email notification about this, which left me feeling disconnected from the process. After a lengthy wait of seven weeks, the shoes arrived unexpectedly, with the only notification being an email from Fed Ex. The lack of proactive communication from the company was disappointing and left me feeling somewhat neglected as a customer. While the product itself is undeniably excellent, the service experience fell short of expectations. Clear, timely communication would have greatly improved my overall satisfaction with this purchase. Despite this, I must acknowledge the quality of the product itself, which truly impressed me with its craftsmanship and style. Moving forward, I hope that evesandgray.co.uk can enhance their customer service to match the caliber of their offerings.

Unforgettable Product, Incomplete Service: A Lesson in Patience

Reflecting on my experience with evesandgray.co.uk, I cannot deny the allure of their exceptional products. The moment I laid eyes on the shoes, I was captivated by their quality and style. However, the journey to obtaining these treasures was not without its challenges. After eagerly placing my order, a veil of silence enveloped my excitement. Days turned into weeks, and my purchase remained elusive. Concerned, I reached out to inquire about the status of my order, only to discover that it was still in the manufacturing process, a fact overlooked in the initial communication. Despite the delay and the lack of proactive updates, the shoes eventually found their way to me, albeit unexpectedly. A notification from FedEx served as the only beacon in this sea of communication missteps, highlighting a clear need for improvement in customer correspondence. While the service aspect left much to be desired, the product itself shone brightly, a beacon of craftsmanship and quality. This experience served as a stark reminder of the value of patience and the unyielding allure of a well-crafted product.