Evoice Reviews

Voted Average (4/5)

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20 Reviews

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A Lifesaver in the Digital World: My Experience with eVoice

I can't stress enough how eVoice has been an absolute game-changer for me and my business. From seamless call forwarding to their advanced voicemail features, this service has truly revolutionized the way I communicate with my clients. To top it all off, their customer service team has been nothing short of exceptional. I recently encountered an issue with my account, and the support I received was prompt, courteous, and ultimately resolved the issue in no time. It's rare to find such dedicated and helpful professionals in today's digital age, but eVoice has exceeded all my expectations. I would highly recommend eVoice to anyone looking for a reliable and efficient virtual phone system. Trust me, you won't regret making the switch. Thank you, eVoice, for being the reliable backbone of my business!

Exceeding Expectations: A Heartfelt Tribute to Shanika at eVoice

I'm absolutely delighted to share my exceptional experience with eVoice, particularly with the remarkable assistance provided by Shanika. Her dedication to ensuring customer satisfaction truly stood out during my recent interaction. Shanika's unwavering patience and expertise were evident as she went the extra mile to guide me through the intricacies of the services offered. Her personalized approach and willingness to patiently navigate the settings with me not only resolved my queries but also empowered me to confidently navigate my eVoice account independently. It's rare to encounter such exceptional customer service that prioritizes clarity and understanding. Shanika's meticulous attention to detail and commitment to excellence truly set a high standard in customer care. Her efforts have not gone unnoticed, and she undoubtedly serves as a valuable asset to the organization. Thank you, Shanika, for your outstanding support and dedication. Your exceptional service has made a lasting impact, and I am immensely grateful for the positive experience.

Evoice Stepped Up and Made it Right…

From a frustrating situation to a resolution that showcased true dedication to customer satisfaction, my experience with evoice.com was a rollercoaster of emotions. After encountering a significant issue with my business phone number being disconnected, the initial panic and disappointment set in. However, the way evoice.com responded to rectify the situation completely shifted my perspective. Despite the inconvenience and initial poor experience, evoice.com's team, led by Eddie, stepped up and went above and beyond to address the issue. Not only did they acknowledge and correct the mistake, but they also ensured that I received the necessary support promptly. This kind of responsiveness and commitment to making things right truly demonstrates their care and dedication to their customers. While the initial troubleshooting process might have been challenging, the ultimate outcome proved to me that evoice.com values its customers and is willing to go the extra mile to ensure their satisfaction. The transparency, accountability, and genuine effort put forth by the team speak volumes about their commitment to delivering exceptional customer service. In the end, what started as a distressing situation turned into a testament to evoice.com's customer-centric approach. This experience, though bumpy at first, has solidified my trust in their services and reassured me that they prioritize their customers' needs above all else. Thank you, evoice.com, for taking ownership of the issue and delivering a resolution that exceeded my expectations.

EXCEPTIONAL SERVICE DESERVES 20 STARS!

When I first stumbled upon evoice.com, I was a bit skeptical due to the few 1-star reviews I came across. However, after months of experiencing their services firsthand, I can confidently say that their team has exceeded all my expectations. If I could, I would easily rate them 20 stars out of 5 for the exceptional service they provide. One minor improvement that could enhance their already outstanding customer service would be implementing a more efficient call-back feature. Despite their current option, which notifies you of four people ahead in line, having a more precise estimate of the wait time would be beneficial. Nevertheless, their convenient online chat support serves as a valuable alternative, showcasing their commitment to customer satisfaction.

A Game-Changer for Business Communication: eVoice Delivers Beyond Expectations

As a small business owner striving to provide top-notch service, I recently switched to eVoice for my virtual phone system needs. And let me tell you, this company is truly AWESOME! Setting up three business numbers was a breeze, thanks to their user-friendly platform and exceptional customer support. Previously using Ring Central, I can confidently say that eVoice surpasses all expectations. What sets eVoice apart is not just their seamless setup process but also the unbeatable features they offer. From call routing to voicemail transcription, every aspect is designed to enhance business communication efficiently. After experiencing the difference firsthand, I can wholeheartedly recommend eVoice over any other virtual phone systems in the market. In a competitive business landscape, having a reliable communication system is non-negotiable. eVoice not only meets but exceeds all criteria, making them my go-to choice for all my virtual phone system needs. I am thrilled to have found eVoice and am confident that I am a customer for life. Thank you, eVoice, for revolutionizing the way I connect with my clients and manage my business operations. #eVoice #eVoiceBusiness #TopNotchCommunication #CustomerForLife

Exemplary Service and Swift Resolution

My experience with evoice.com was absolutely wonderful. I encountered a minor issue with my account and reached out to their customer service team. Not only did they address my concerns promptly, but they also went above and beyond to ensure that I felt valued as a long-time customer. The manager personally reached out to me to apologize for the inconvenience and offered a swift resolution that truly exceeded my expectations. I am thrilled with the level of care and attention to detail that I received and highly recommend evoice.com to anyone seeking top-notch service.

Transformative Experience with eVoice: Exceptional Quality and Reliable Service

My journey with eVoice has been nothing short of spectacular. Initially hesitant due to a negative review I came across, I decided to give it a shot, and I'm glad I did. The interface is user-friendly, making navigation a breeze, and the call quality surpasses all expectations. One particular instance showcases their exceptional customer service. Upon subscribing for a year, I requested a cancellation within the trial period. Although advised to wait for number porting, the process was seamless, and when I contacted customer support for cancellation post-porting, they promptly assisted me with the process, demonstrating understanding and efficiency. Their commitment to customer satisfaction shines through, as evidenced by their willingness to go the extra mile. Unlike the negative feedback I chanced upon, my experience was characterized by transparency and respect. eVoice isn't just a service provider; they are partners in success, invested in their clients' needs. For those hesitant to explore eVoice based on a solitary review, let my positive encounter serve as a testament to the outstanding quality and customer dedication this company embodies. Invest in eVoice for a transformative communication experience you won't regret.

Empowering Experience – Seamless Support for Online Events with evoice.com

Delving into the vast sea of virtual events, we found ourselves in need of a reliable and efficient customer helpline service. With high expectations and the weight of a 350-attendee online annual meeting resting on our shoulders, we turned to evoice.com. The initial setup and guidance received from the evoice team instilled us with confidence, leading us to believe we were prepared for our event. As the meeting commenced, our team of five dedicated individuals stood by to assist attendees in navigating their way into the meeting, especially catering to our older demographic. Anticipating a surge of calls at the start that would gradually decline, we found ourselves abruptly cut off by evoice. In the midst of our important event, they deemed our activity a "fraud alert" and shut down our account without prior notice. Frantically reaching out to their customer service, we managed to confirm our identity and the legitimacy of our calls. However, the process to reactivate our account was marred by a demand for a mandatory credit check, leaving us stranded during a critical moment, all for a service priced at $14 a month. The frustration was exacerbated by the fact that not only did they suspend our phone line, but also restricted access to our account, preventing us from removing sensitive payment information. This unexpected disruption not only deprived our members of crucial support during the meeting but also diverted our focus towards resolving the issue rather than facilitating the event smoothly. Despite our detailed explanation of our event to evoice beforehand, the lack of foresight or warning regarding such a possibility left us feeling abandoned and ill-prepared. In conclusion, while evoice may offer impressive features, the sudden account closure and subsequent hurdles proved to be a considerable drawback. For those venturing into the realm of online events, it might be prudent to explore alternatives to ensure uninterrupted support and a seamless experience for all participants.

Very affected person {and professional}

My evaluate for evoice.com I've to say I used to be very impressed by this gentleman gerome He was very affected person {and professional}. I want there was much more folks like this within the buyer care world...

Unleash Your Business Potential with eVoice – My Unforgettable Journey to Success

As a small business owner searching for reliable VoIP services, my path led me to eVoice. Initially skeptical due to a negative review, I decided to give them a chance, and I'm grateful I did. Contrary to the rumors, my experience with eVoice has been nothing short of exceptional. eVoice not only provided seamless communication solutions but also stood out with their unparalleled customer service. Their team went above and beyond to address my queries promptly and efficiently. The flexibility and affordability of their packages allowed me to customize services tailored to my business needs. Moreover, the ease of setting up and using their VoIP system was a game-changer. Say goodbye to cumbersome installations and hello to a user-friendly interface that streamlines your operations. The reliability of their services ensured uninterrupted communication with my clients, earning their trust and loyalty. In contrast to misconceptions about portability issues, eVoice proved to be transparent and cooperative. The process of porting out my number was smooth, and the team assisted me every step of the way. Their commitment to customer satisfaction was evident throughout, debunking any doubts I initially had. I want to debunk the myth surrounding eVoice's lack of portability – my transition was seamless and hassle-free. They ensured that I could take my number with me, prioritizing my business continuity above all else. Trust me; eVoice is more than just a service provider – they are a partner in your journey to success. In conclusion, my journey with eVoice has transformed my business operations. I urge fellow entrepreneurs to consider eVoice for their VoIP needs, as they have surpassed all my expectations. Don't let misconceptions deter you from unlocking the full potential of your business with eVoice – your reliable companion in the ever-evolving world of communication.

Going the Extra Mile: Fiona’s Exceptional Customer Support

Upon mistakenly reaching out to Fiona at Customer Support on evoice.com, I encountered a true gem in service excellence. Despite my confusion about the company, Fiona's unwavering dedication shone through as she not only assisted me but also guided me to the right place. Her proactive approach and genuine care stood out, making my encounter truly exceptional. Fiona's professionalism and kindness are a testament to the outstanding customer support at evoice.com. I am sincerely grateful for her help and commend her as a valuable asset to the company. Thank you for the remarkable assistance, Fiona! - Jackie Winkens, South Africa

Transformative Experience with evoice.com

Embarking on a journey abroad while managing a US company seemed daunting, but eVoice swept in as a beacon of hope. Their promise of seamless solutions and easy accessibility resonated with me. However, as I navigated through the process of porting numbers and adapting to an international setting, challenges arose. The initial excitement waned as I discovered unexpected international charges from my carrier, contrary to what I had been assured. Frustration peaked when attempting to contact customer service, only to encounter a labyrinth of unresponsiveness. Emails, chats, and app messages seemed futile, and the prospect of waiting endlessly on hold by phone left me disheartened. Despite the setbacks, a ray of hope shone through when a customer service agent finally picked up after a lengthy wait, only to disconnect abruptly. The subsequent interactions further tested my patience, with dismissive responses and a lack of empathy aggravating the situation. Reflecting on this tumultuous journey, I urge future users to approach eVoice with caution. While their services may hold potential, the glaring gaps in customer support overshadow the initial allure. Although my experience was marred by disappointments, there is room for growth and improvement within the company. In the realm of virtual communication, options abound. For those seeking a reliable alternative, exploring Google Voice or similar platforms might offer a smoother transition and more dependable user experience. Embrace change, seek reliability, and may your digital interactions be imbued with seamless connectivity and genuine care.

A Testimonial of Resilience and Caution: Turning a Negative Experience with eVoice into a Lesson Learned

After a challenging encounter with eVoice.com, I felt compelled to share my story to warn others and shed light on the discrepancies I faced. Initially, I found myself frustrated as my attempts to cancel my subscription were met with repeated hurdles – an issue that seemed insurmountable. Despite my persistence, the company continued to levy unjust charges for services I never utilized. Feelings of distrust and disillusionment clouded my judgment, but I refused to be deterred. Amidst this turmoil, a glimmer of hope emerged through meticulous scrutiny of their terms and conditions, revealing discrepancies that empowered me to take action. My resolve strengthened as I delved deeper, uncovering a breach of trust that spurred me to escalate the situation. In my quest for resolution, encounters with unscrupulous figures like TODD, the Customer Service Manager, only solidified my conviction to seek justice. His deception and refusal to acknowledge errors fueled my determination to seek retribution and hold the company accountable. Armed with irrefutable evidence of wrongful charges and unsubstantiated claims, I embarked on a journey towards vindication. While the path ahead may be arduous, I remain steadfast in my pursuit of justice. My ordeal serves as a cautionary tale, urging others to exercise vigilance and undertake due diligence in their dealings. Let my experience be a beacon of resilience, guiding others to confront adversity with courage and conviction. Together, we can transform moments of despair into opportunities for growth and enlightenment.

Grateful for Lia’s Exceptional Support in Resolving a Fraudulent Charge

My experience with evoice.com left me impressed, all thanks to Lia's exceptional assistance. Upon discovering a fraudulent charge on my card connected to evoice, I reached out for help, feeling anxious and uncertain about resolving the issue. Lia's professionalism and genuine concern shone through as she patiently listened to my concerns and swiftly provided me with crucial information to address the fraud. Her guidance not only eased my worries but also empowered me to take necessary steps towards resolving the situation efficiently. Lia's dedication to customer satisfaction is truly commendable, and I am grateful for her invaluable support during a challenging time. Thank you, Lia, for going above and beyond to assist me. Your outstanding service has undoubtedly secured my loyalty to evoice.com.

Unmatched Support and Exceptional Service – Jeff Brownlee is a Gem!

My experience with evoice.com has been nothing short of outstanding, all thanks to the amazing Jeff Brownlee. From the moment we reached out for assistance, Jeff's dedication and expertise shone through. Not only did he address all our concerns with precision, but he also exceeded our expectations by providing unparalleled support. What truly sets Jeff apart is his unwavering commitment to customer satisfaction. Even after our setup was complete, he continued to follow up and ensure that everything was running smoothly. His proactive approach and attention to detail are a testament to his professionalism and dedication to his craft. I can confidently say that Jeff Brownlee is a true asset to evoice.com. His passion for helping clients, coupled with his exceptional skills, make him a standout individual in the realm of customer service. Working with Jeff has not only been a pleasure but also a reassurance that we are in capable hands. Without a doubt, Jeff Brownlee deserves all the praise he receives and more. His commitment to excellence and unmatched support have undoubtedly earned him not just four thumbs up, but a spot at the top of our list for exceptional service providers. Thank you, Jeff, for being a shining example of what exceptional customer support looks like!