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0% users rated Poor
0% users rated Average
15% users rated Very Good
65% users rated Excellent
T
TAPAU Asia
really frustrating service
A Game-Changer for My Online Business: Exabytes.my I can't help but share my amazing experience with Exabytes.my. The trials and tribulations with my previous web hosting service was frustrating, to say the least, but Exabytes.my changed the game for me. When it comes to security, they have clear and concise password requirements, eliminating the guesswork and ensuring a seamless process. I must admit, I faced a minor hiccup when I needed assistance, but their customer service team, accessible via WhatsApp, provided unparalleled support. They were not only knowledgeable but also incredibly patient, guiding me through each step until my issue was resolved. The dedication and competence of their customer service team truly impressed me. After experiencing such a positive interaction, I couldn't disagree more with the negative reviews out there. Exabytes.my has unquestionably earned every single one of their 5-star ratings. It's evident that they genuinely prioritize their customers and deliver top-notch service, making them an invaluable partner for my online business. Thank you, Exabytes.my, for your exceptional service! T
TAPAU Asia
Exceeded Expectations: A Genuine Reflection
Reflecting on my experience with exabytes.my, I must highlight the seamless service that truly exceeded my expectations. While navigating the password change process, I encountered a slight hiccup. However, the customer service team swiftly addressed my concern with patience and professionalism. Despite the initial confusion, their team clarified the password requirements promptly, ensuring a smooth and secure transition. The accessibility of their customer service via WhatsApp was a pleasant surprise, and their willingness to assist stood out remarkably. Contrary to some negative reviews, my interaction with the customer service representative was enlightening and reassuring. The representative addressed all my queries comprehensively, leaving no room for doubt or confusion. It's evident that exabytes.my values customer satisfaction and strives to provide top-notch support. As someone who highly values efficient service, I must express my gratitude for the exceptional assistance and support received. I believe that authentic experiences deserve genuine praise, and my encounter with exabytes.my undoubtedly warrants a five-star rating for their dedication to customer care. In conclusion, while every experience may differ, it's crucial to acknowledge moments of excellence. I genuinely appreciate the efforts of the exabytes.my team in resolving my issue promptly and professionally. This positive encounter has solidified my trust in their services, and I wholeheartedly recommend them to anyone seeking reliable and efficient web hosting solutions. R
reinhard beckenbauer
Scammer becarefull i lost my money
Regained Trust and Satisfaction with Exabytes.my My experience with Exabytes.my has been nothing short of remarkable. Initially, I was apprehensive due to a negative encounter with a fraudulent IP issue that left me feeling disheartened and financially strained. However, I took a leap of faith and reached out to their customer support team. The support I received was unparalleled. They not only listened to my concerns with genuine empathy but also took swift and effective action to resolve the issue. Their transparency and dedication to customer satisfaction were truly commendable. I am thrilled to share that I have not only received a refund for the disputed amount but also regained my trust and satisfaction in using their services. The level of professionalism and integrity they demonstrated has reinstated my confidence in Exabytes.my. I must say, the peace of mind and exceptional service I have received truly sets Exabytes.my apart. I highly recommend their services to anyone seeking reliable web hosting and top-notch customer support. Thank you, Exabytes.my, for turning my initial apprehension into trust and satisfaction. Your commitment to customer care has undeniably earned my loyalty. R
reinhard beckenbauer
A Story of Caution: My Experience with Exabytes.my
Let me share my heartfelt experience with Exabytes.my. Unfortunately, I fell victim to a scam, losing my hard-earned money. Upon contacting them, I was informed that my IP address was flagged for fraudulent activities. Despite explaining my situation, my funds were not returned, leaving me puzzled and disheartened. It pains me to warn others not to fall prey to such deceitful practices. The promise of reliable services was replaced by a bitter reality of being cheated. My trust was shattered, and I urge everyone to exercise caution when dealing with Exabytes.my. Let my loss be a lesson to all – beware of the risks and protect yourselves from potential scams. Regrettably, I can no longer endorse this service due to the unfortunate turn of events. Stay vigilant, stay protected. K
Kelvin
Outstanding Customer Service and Technical Expertise at Exabytes.my
I cannot say enough good things about the customer service and technical support team at Exabytes.my. When I encountered some technical issues with my website, I turned to their online chat support for help. To my delight, the staff was not only prompt and courteous, but also incredibly knowledgeable in addressing my concerns. The support team went above and beyond to provide me with practical solutions and valuable insights, demonstrating a deep understanding of the technical aspects. I was thoroughly impressed by their expertise and efficiency in troubleshooting and resolving my issues. Moreover, the seamless communication and assistance from the technical support team truly showcased their commitment to customer satisfaction. The quick response and effective problem-solving skills they exhibited were nothing short of exceptional. In my experience, the technical support team at Exabytes.my has consistently proven their reliability and proficiency, even during weekends and office hours. This level of dedication and readiness to assist customers, regardless of the time or day, is truly commendable. Thanks to the stellar support I received, I can confidently say that I trust Exabytes.my to deliver reliable and top-notch technical assistance, making my online experience stress-free and highly efficient. I highly recommend their services to anyone in need of dependable web hosting and exceptional customer support. K
Kelvin
Exceptionally Responsive Customer Service Team – A Game Changer!
Sharing my experience with exabytes.my, I must highlight the exceptional customer service team that truly stands out! Unlike some frustrating encounters with support in the past, I was pleasantly surprised by their responsiveness and knowledge. From helping troubleshoot technical issues promptly to offering valuable guidance, they were a game-changer. The live chat feature was a lifesaver, ensuring quick resolutions and a seamless experience. Even during weekends, they went above and beyond to assist, understanding the diverse time zones of their users. Thanks to their dedicated team, my website's uptime and user experience have significantly improved. If you're seeking a reliable hosting provider with top-notch support, look no further than exabytes.my! J
jefry
The SP are overall exceed my…
Exceeding Expectations - A Game-Changer for My Business I can't help but gush about exabytes.my. The service provider truly exceeded my expectations! Their team goes above and beyond to cater to all of my business needs and delivers solutions that truly make a difference. I was pleasantly surprised by the level of service and support I received. The team not only met my needs but also offered valuable insights and guidance that helped me kick-start my business. The seamless experience and the attention to detail have made a lasting impression on me. What truly sets exabytes.my apart is their pricing. It's competitive and fair, making it an easier decision to invest in the services they offer. I feel like they genuinely care about their customers' success and are invested in helping businesses thrive. If you're looking for a service provider that not only delivers but also exceeds expectations, exabytes.my is the answer. I can't recommend them highly enough. Thank you for making such a positive impact on my business! J
jefry
Experiencing Unmatched Service at Exabytes.my: A Game-Changer for My Business!
I can't help but be thrilled with the exceptional service I received from Exabytes.my. Their SP not only met but exceeded my every expectation. The team went above and beyond to provide solutions tailored to my business needs, ensuring that every aspect was carefully addressed. What truly sets them apart is their unbeatable pricing levels, which are a perfect fit for any budding entrepreneur looking to kickstart their journey to success. Exabytes.my has undoubtedly become a game-changer for my business, and I couldn't be more grateful for their unparalleled support and dedication. Z
Zairie Mat Zain
Exabytes: A Reliable Partner for Long-Term Success
As a long-time user of exabytes.my, I can confidently say that their services have been instrumental in my success. The team's unwavering helpful attitude and reliable support have kept me loyal throughout the years. Not only have I personally benefited from their fast and knowledgeable assistance, but I have also been able to recommend their hosting to my clients with complete confidence. Exabytes stands out with their unmatched speed of action, making them a cut above the rest. Every solution they have suggested has worked seamlessly for me, further solidifying my trust in their expertise. I am genuinely looking forward to continuing my partnership with Exabytes for many more years to come. Thank you, Exabytes, for being such a dependable ally in my journey towards success. Z
Zairie Mat Zain
Exabytes.my: A Reliable Partner for Long-term Success
As a long-time user of Exabytes.my, I can confidently say that their services have been incredibly helpful to me. Over the years, I have come to rely on their hosting solutions, and their consistent helpful attitude is what sets them apart. Not only have they provided me with reliable and fast service, but their team has also demonstrated unmatched knowledge and a proactive approach that always delivers effective solutions. I have even gone as far as recommending Exabytes to my own clients, a testament to the trust I have in their services. With such a dependable partner by my side, I am eagerly looking forward to many more years of successful collaboration with Exabytes. R
Rocky Lul
Exceeding Expectations: A Touching Encounter with Kah Chun and Ye Xuan
As a representative of our organization, I must express our profound gratitude for the exceptional support provided by Kah Chun from Customer Service (Renewal) and Poon Ye Xuan from Technical Support at exabytes.my. Their dedication and professionalism have left an indelible impression on us. Kah Chun's attentiveness and proactive approach in addressing our renewal queries instilled confidence in us. His prompt responses and insightful guidance truly exemplified superior customer service. On the other hand, Ye Xuan's technical expertise and unwavering assistance were invaluable in resolving our complex issues. Their collaborative efforts seamlessly complemented each other, resulting in a seamless and positive experience for us. Their exemplary service not only resolved our immediate concerns but also showcased a genuine commitment to customer satisfaction. In an era where exceptional service is increasingly rare, Kah Chun and Ye Xuan have set a benchmark for others to aspire to. Their dedication and professionalism are truly commendable and have undoubtedly set a high standard in the industry. We extend our heartfelt appreciation to Kah Chun and Ye Xuan for their outstanding support. Their remarkable performance has solidified our trust in exabytes.my and we eagerly anticipate continuing our partnership with such an exemplary team. Thank you for going above and beyond - your stellar work is deeply appreciated and truly deserves commendation. R
Rocky Lul
Exceeding Expectations: Kah Chun and Ye Xuan Set a New Standard of Excellence
When it comes to exceptional customer service, Kah Chun and Ye Xuan from Exabytes.my truly shine. Their dedication and professionalism have left a lasting impression on our organization. Kah Chun from Customer Service (Renewal) and Ye Xuan from Technical Support went above and beyond to assist us, providing timely responses and invaluable guidance. We are grateful for their outstanding support and commitment to helping us succeed. Their hard work and expertise have made a significant impact on our experience with Exabytes.my. We cannot thank Kah Chun and Ye Xuan enough for their exceptional service. As a satisfied customer, we wholeheartedly recommend Exabytes.my, thanks to the exemplary work of Kah Chun and Ye Xuan. Their exceptional service has set a new standard of excellence that is truly commendable. Thank you, Kah Chun and Ye Xuan, for your dedication and support. Keep up the fantastic work! S
Simon Simple
Great service at 24/7 especially…
I've been a customer of exabytes.my for a while now, and I have to say, their service is exceptional, especially during non-working hours. There have been times when I needed assistance at odd hours, and their 24/7 availability has been a lifesaver. However, the only issue I've encountered is the need to communicate with different support personnel at different times due to their working shifts. This has led to some repetition in explaining my issues, despite having a case ID. It seems like there might be a lack of internal communication or understanding of the problems at hand. Despite this, I must commend the team for always being helpful and doing their best to solve the issues I've faced. I do hope that they can prioritize problem-solving over marketing in the future, as sometimes it feels like the focus is on promoting products rather than resolving customer issues promptly. This is why I couldn't give them the full five stars. Nonetheless, I appreciate their efforts and support. Thank you. S
Simon Simple
Exemplary 24/7 Support and Room for Improvement
I'd like to express my gratitude for the exceptional 24/7 support provided by exabytes.my. The round-the-clock assistance has been a lifesaver, especially during non-working hours when I encounter technical issues. The team has been helpful in addressing my concerns, but there have been instances where I've had to re-explain my issue to different personnel due to shift changes. This inconsistency reflects a lack of internal communication and understanding of ongoing problems. While the support team has been helpful in resolving issues, there's room for improvement in streamlining communication and prioritizing customer support over sales. Understanding the importance of promptly addressing and resolving client issues should take precedence over marketing products. I believe that focusing on this aspect would further enhance the quality of service provided. Overall, I appreciate the support I've received, but I hope to see enhancements in internal communication and a stronger focus on issue resolution in the future. Thank you. D
Dexter Bong
Thanks to Exabytes Team Support
"I can't thank the Exabytes team enough for their exceptional support over the years. As a web designer, reliable technical assistance, especially with email services, is crucial for my work. The Exabytes team has consistently delivered outstanding support, ensuring that I can always count on them whenever I encounter any challenges. Moreover, their powerful billing system has streamlined the monitoring of my products and services, ensuring efficiency and peace of mind. I've been a customer for around 8 years, and I can confidently say that Exabytes offers fair prices for all their products and services. Exabytes has truly been an invaluable partner in my journey as a web designer, and I highly recommend their services to anyone seeking reliable hosting and exceptional support. Thank you, Exabytes, for being an integral part of my success!"
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Introduction:
Exabytes.my is a leading web hosting provider in Malaysia, catering to businesses and individuals looking for reliable and feature-rich hosting solutions. With over 18 years of experience in the industry, Exabytes has established itself as a trusted brand offering a wide range of services, including domain registration, website builder, cloud hosting, VPS hosting, dedicated servers, and more.Pros:
- Reliable and Stable Performance: Exabytes.my boasts a 99.9% uptime guarantee, ensuring that your website is always accessible to your visitors.
- Feature-Rich Plans: Their hosting plans come with a comprehensive set of features, including ample storage space, unlimited bandwidth, email accounts, and a user-friendly control panel.
- Competitive Pricing: Exabytes offers affordable hosting plans, making it an ideal choice for small businesses and startups.
- Free SSL Certificate: All hosting plans include a free SSL certificate, providing enhanced security and encryption for your website.
Cons:
- Limited Data Centers: Exabytes.my currently operates data centers only in Malaysia, which may not be ideal for businesses targeting a global audience.
- Lack of Windows Hosting: While Exabytes offers various hosting options, they do not provide Windows hosting, limiting the choices for users who specifically require it.