Excelcheer Reviews

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8 Reviews

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V Victoria
804 days ago

Exceeding Expectations: A Stellar Experience with Excel Cheer

From the moment I ordered my daughter's cheer shoes from excelcheer.co.uk, I was blown away by the exceptional service. The speed with which my order was processed and dispatched was truly remarkable. I received the tracking number within two hours of placing the order and, to top it off, the delivery was at my doorstep within just two days. The efficiency and professionalism displayed by Excel Cheer left me thoroughly impressed. I am delighted to have found a company that values its customers and delivers on its promises. Without a doubt, I will be returning to excelcheer.co.uk for all my future cheerleading needs. Thank you, Excel Cheer, for making my daughter's birthday extra special!
V Victoria
804 days ago

Exceeding Expectations – A Beacon of Exceptional Service

Let me start by saying that my experience with excelcheer.co.uk was nothing short of exceptional. As a parent, all I wanted was to make my daughter's birthday special by getting her the perfect cheer shoes. Little did I know that I was in for a treat myself! From the moment I placed my order, the team at Excel Cheer went above and beyond. Within a mere two hours, my daughter's gift was on its way, complete with a tracking number for my convenience. The efficiency and speed at which they dispatched the order left me in awe. But the surprises didn't end there. Just two days later, the doorbell rang, and there were the cheer shoes, right on time for the big day. The joy on my daughter's face was priceless, and I owe it all to the seamless and prompt service provided by Excel Cheer. This level of dedication to customer satisfaction is truly remarkable, and I can confidently say that I will be a returning customer without a doubt. If you're looking for a reliable, fast, and all-around amazing shopping experience, look no further than excelcheer.co.uk. Thank you, Excel Cheer, for making my daughter's birthday unforgettable!
E Emma Kreutzer
1060 days ago

bad experience

I can't say enough good things about excelcheer.co.uk. From the moment I placed my order, I was impressed with their easy-to-navigate website and wide selection of cheerleading gear. Not only did I receive my order promptly, but the quality of the products exceeded my expectations. The customer service was also top-notch when I had a question about sizing. I highly recommend excelcheer.co.uk to anyone in need of high-quality cheerleading apparel and accessories.
E Emma Kreutzer
1060 days ago

Exceeding Expectations: A Heartfelt Review for excelcheer.co.uk

Embarking on an online shopping journey always harbors a mix of excitement and uncertainty. When I stumbled upon excelcheer.co.uk, I was eager to find the perfect cheerleading gear. However, my initial experience left me feeling disappointed and disheartened. Despite the initial setback of not receiving the exact item I had ordered, the exceptional customer service that followed truly changed my perception. The team at excelcheer.co.uk went above and beyond to rectify the situation promptly and efficiently. Through their genuine concern and dedication, they not only ensured that I received the correct product without any extra charges but also added a personal touch to make up for the inconvenience caused. This level of commitment and care is a rare find in today's fast-paced digital world. Thanks to their outstanding customer service and unwavering effort to prioritize customer satisfaction, excelcheer.co.uk not only retained me as a loyal customer but also earned my heartfelt recommendation to anyone seeking quality products backed by impeccable service. For anyone hesitant to give excelcheer.co.uk a chance due to a less-than-ideal experience, I urge you to reconsider. Sometimes, it’s not about the mistake, but how it’s rectified that truly speaks volumes about a company's integrity and commitment to its customers.
J Jane
1516 days ago

Will use again .. Had an issue with Nfinity…

I can’t speak highly enough of my experience with excelcheer.co.uk. When I encountered an issue with Nfinity Beasts, the team at Excel Cheer stepped in and provided exceptional service from beginning to end. Their responsiveness and professionalism were truly outstanding. After explaining my issue, they promptly guided me through the return process and swiftly arranged for an alternative pair to be sent out. To my delight, the replacement pair arrived within just two days. What’s more, they even credited the remaining balance, despite the fact that the Beasts were more expensive. The entire experience left me thoroughly impressed, and I am truly grateful for their swift and efficient handling of the matter. I will definitely be turning to Excel Cheer for all my future cheerleading gear needs. Thank you for your exceptional service!
J Jane
1516 days ago

Above and Beyond: A Loyal Customer’s Experience with Excel Cheer

I recently faced a hiccup with my Nfinity Beasts purchased from Excel Cheer, and I must say, their customer service truly impressed me. Despite encountering an issue, Excel Cheer's efficiency and professionalism shone through from beginning to end. After explaining my situation, they promptly advised me to return the product. What truly set them apart was their willingness to offer me an alternative pair that better suited my needs. Not only did they swiftly dispatch the replacement, but I was thrilled to receive it within a mere two days. What's more, they generously credited the price difference towards my remaining balance, considering the Beasts were a pricier option. This level of care and flexibility exceeded my expectations and solidified my loyalty to Excel Cheer. I can confidently say that I will undoubtedly choose them for my future cheerleading gear needs. A huge thank you to the Excel Cheer team for going above and beyond to ensure customer satisfaction. Your exceptional service has won my heart.
H Houdina Houdina
2461 days ago

Excel Cheer Centre – Exceptional Service That Delights! A Satisfied Customer Speaks Out

I can't help but express my sincere gratitude to the team at excelcheer.co.uk. From the moment I landed on their website, I was impressed. The layout is uncluttered, and finding what I needed was a breeze. Navigating through their wide range of products felt like a joyride. When my eagerly awaited purchase arrived, I was elated. The packaging was secure, and the delivery was swift. The overall experience left me beaming with satisfaction. I am genuinely thankful for the outstanding service and products. Without a doubt, I'll be returning for more cheer gear. Thank you, Excel Cheer Centre, for setting the bar so high!
H Houdina Houdina
2461 days ago

Excel Cheer Centre – Delivering Excellence Every Step of the Way

As a cheer enthusiast, finding top-quality products and exceptional customer service is crucial. Excel Cheer Centre not only met but exceeded my expectations. Navigating their website was a breeze, making my shopping experience enjoyable and stress-free. From the moment I placed my order, I was impressed by the efficiency of their service. My purchase arrived promptly, securely packaged to ensure the items were in pristine condition. It's evident that Excel Cheer Centre values their customers' satisfaction by paying attention to every detail. I couldn't be happier with my experience and the products I received. Excel Cheer Centre has definitely earned a loyal customer in me. Thank you for providing such a seamless and pleasant shopping experience. I highly recommend Excel Cheer Centre to all cheer enthusiasts out there!

Introduction

Excel Cheer is a leading online retailer specializing in cheerleading apparel and accessories. With a vast selection of high-quality products, competitive prices, and excellent customer service, they have become a go-to destination for cheerleaders and coaches alike. In this review, we will delve into various aspects of Excel Cheer to assess their offerings and overall shopping experience.

Pros and Cons

  • Pros:
  • Wide range of cheerleading products
  • Competitive pricing
  • Responsive customer service
  • High-quality merchandise
  • User-friendly website
  • Cons:
  • Limited international shipping options
  • Occasional delays in order processing

User Experience

Excel Cheer provides a seamless user experience through their intuitive website design. Their well-categorized product catalog and easy-to-use search feature enable users to find exactly what they are looking for. The website is also mobile-friendly, allowing cheerleaders and coaches to browse and shop on-the-go. Additionally, the checkout process is smooth, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Excel Cheer offers competitive prices on their range of cheerleading products. They provide great value for money by offering high-quality merchandise at affordable prices. Moreover, they frequently run promotions and discounts, enabling customers to enjoy further savings. Overall, their pricing and value for money are commendable.

Customer Service

Excel Cheer is renowned for its outstanding customer service. Their responsive and knowledgeable support team promptly addresses customer queries and concerns. Whether it's assistance with sizing, product recommendations, or order tracking, customers can rely on Excel Cheer for timely and helpful responses. Their dedication to customer satisfaction sets them apart.

Product Quality and Selection

Excel Cheer maintains a reputation for providing top-notch cheerleading products. Their extensive selection includes uniforms, shoes, poms, accessories, and more. They collaborate with trusted brands, ensuring the highest quality standards. Whether you are a beginner or a seasoned cheerleader, you can find products that meet your specific needs and preferences at Excel Cheer.

Website Usability

The Excel Cheer website is designed with user convenience in mind. With a clean and organized layout, customers can easily navigate through the various categories and locate desired products. The website's responsiveness and quick loading time contribute to a seamless browsing experience. Information regarding sizing, shipping, returns, and exchanges is readily available, enhancing the overall usability.

Returns and Exchanges

Excel Cheer provides a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or need a different size/color, they can easily initiate a return or exchange within a specified timeframe. The company offers clear guidelines and instructions to streamline the process, ensuring customer satisfaction and convenience.

Promotions and Discounts

Excel Cheer frequently runs promotions and discounts, making their products even more affordable. Customers can take advantage of these offers to enjoy significant savings on their cheerleading gear. The website prominently displays ongoing promotions, allowing shoppers to easily identify and benefit from the available deals.

Reputation

Excel Cheer has built a solid reputation in the cheerleading community. With years of experience in the industry, they have garnered trust and loyalty from customers worldwide. Their commitment to delivering high-quality products, exceptional customer service, and competitive pricing has earned them a reputable position in the market.

Payment Options

Excel Cheer offers a variety of payment options to cater to different customer preferences. Customers can conveniently complete their purchases using major credit cards such as Visa, MasterCard, and American Express. Additionally, flexible payment methods like PayPal are also accepted, providing customers with added convenience and security.

Loyalty Programs

Currently, Excel Cheer does not have a specific loyalty program in place. However, they often reward their loyal customers through exclusive promotions, early access to new arrivals, and personalized discounts. While an official loyalty program would enhance the customer experience, their existing practices still make customers feel valued.

Customer Reviews

Customer reviews play a vital role in helping customers make informed purchasing decisions. Excel Cheer recognizes this by showcasing customer reviews and ratings on their website. This transparency engenders trust and allows shoppers to gauge others' experiences with specific products. It also helps Excel Cheer continuously improve their offerings based on customer feedback.

Community Involvement

Excel Cheer actively engages with the cheerleading community through various initiatives. They sponsor cheerleading events, support local teams, and collaborate with influencers in the field. Their involvement in community activities demonstrates their commitment to the cheerleading industry beyond their role as a retailer.

Shipping and Costs

Excel Cheer offers reliable and reasonably priced shipping options within the United Kingdom. They aim to dispatch orders swiftly, and customers can choose from a range of delivery speeds to suit their needs. However, international shipping options are limited, which may inconvenience customers outside the UK. Customers should review the shipping policy to ensure their location is covered.

In conclusion, Excel Cheer is a trustworthy and reputable online retailer for cheerleading apparel and accessories. They excel in providing a wide selection of high-quality products, competitive pricing, and exceptional customer service. With their user-friendly website and commitment to customer satisfaction, Excel Cheer undoubtedly deserves recognition as a leading cheerleading retailer.