Users Voice for Expresstest
2% users rated Poor
2% users rated Average
4% users rated Very Good
81% users rated Excellent
Rate Expresstest Coupons Store
| Sep 2022 | 4.6 | 2.2 | 4.5 | 4.8 | 1.2 | 4.5 |
|---|---|---|---|---|---|---|
| Oct 2022 | 4.7 | 1.4 | 3.6 | 4.3 | 1.3 | 4.7 |
| Nov 2022 | 4.4 | 1.1 | 4.4 | 2.4 | 1.4 | 4.5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 3.8 | 1.3 | 4.1 | 1.7 | 1.4 | 4.1 |
| Line Chart for Rating of peer stores |
expresstest.co.uk
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Detailed Expresstest Review by Aisha Bachlani
Introduction
Expresstest.co.uk is a UK-based company that offers a wide range of COVID-19 testing services. The company aims to provide fast, reliable, and affordable testing solutions to individuals, businesses, and organizations. The company has gained popularity due to its convenient online booking system and speedy results.Pros & Cons
Pros:- Wide range of testing services available
- Fast turnaround times for results (24-48 hours)
- Convenient online booking system
- Affordable pricing options
- Not available in all areas of the UK
- No option for home testing kits
User Experience
Expresstest.co.uk offers a user-friendly website with a convenient online booking system. The website provides clear and concise information about the testing services available, as well as the pricing options. The online booking system is easy to use, and customers can choose a testing location and time that suits them best.Pricing and Value for Money
Expresstest.co.uk offers a range of testing services with prices ranging from £40 to £200. The company also offers bulk testing options for businesses and organizations at discounted rates. Considering the speed and convenience of the service, the prices are reasonable and offer value for money.Alternatives
There are other testing options available in the UK, such as Boots and Superdrug, which also offer convenient testing services. However, Expresstest.co.uk stands out for its speedy results and affordable pricing options.Customer Service
Expresstest.co.uk boasts excellent customer service, with friendly and knowledgeable staff available to answer any questions or concerns. The company provides clear instructions on how to take the test and offers support throughout the testing process.Product Quality and Selection
Expresstest.co.uk offers a wide range of testing services, including PCR, Antigen, and Antibody tests. The company uses reputable laboratories for testing, ensuring accuracy and reliability of results.Website Usability
The website is user-friendly and easy to navigate, with clear information about the testing services available. The online booking system is straightforward and convenient, allowing customers to book a test at a location and time of their choice.Returns and Exchanges
Expresstest.co.uk does not offer returns or exchanges on testing services, as these are time-sensitive and cannot be reused.Promotions and Discounts
Expresstest.co.uk offers bulk testing options at discounted rates for businesses and organizations. The company also occasionally offers promotional discounts on its testing services.Reputation
Expresstest.co.uk has gained a positive reputation for its fast and reliable testing services. The company has received positive reviews from customers, with many praising the convenient online booking system and speedy results.Payment Options
Expresstest.co.uk accepts payment via major credit and debit cards, as well as PayPal.Loyalty Programs
Expresstest.co.uk does not offer a loyalty program at this time.Customer Reviews
Expresstest.co.uk has received positive reviews from customers, with many praising the speed and convenience of the testing services.Community Involvement
Expresstest.co.uk has not released any information regarding community involvement or charitable initiatives.Shipping and Costs
Expresstest.co.uk does not offer shipping, as the testing services are conducted in-person at designated testing locations. The cost of the testing services varies depending on the type of test chosen.Expresstest Recent User Reviews
Duration
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Reviewer Name: MartaB
Review Submission Date: 2022-12-11
Review Title: Complaint form on website a joke
Review Submission Date: 2022-12-11
Review Title: Complaint form on website a joke
Review Description: I have now tried (and failed!) multiple times to submit a form on your website, as per your instructions, to explain a complaint I have also raised with your customer services directly and via this forum as well. What an absolute joke of a company. All I want is a refund for services we did not use - surely in 2022 that should not be quite this difficult!
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Reviewer Name: MJI
Review Submission Date: 2022-12-01
Review Title: Very helpful staff
Review Submission Date: 2022-12-01
Review Title: Very helpful staff
Review Description: The gentleman was really helpful with the information I needed. He also advised me that I was booking my test too early because the hour of the test matters.
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Reviewer Name: Tomoe Ooka
Review Submission Date: 2022-12-01
Review Title: Booking site was easy to find the place…
Review Submission Date: 2022-12-01
Review Title: Booking site was easy to find the place…
Review Description: Booking site was easy to find the place and how to book. Could receive emails promptly which are clear to understand.
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Reviewer Name: Darshan
Review Submission Date: 2022-11-26
Review Title: Best testing company
Review Submission Date: 2022-11-26
Review Title: Best testing company
Review Description: As testing now seems to be winding down I'd just like to say ExpressTest has been the best testing company for me by far, for Value for moneyQuick and efficent resultsFriendly and professional staffResolving all issues promptly and fairly
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Reviewer Name: Muhammad Fawad
Review Submission Date: 2022-11-26
Review Title: We have done our PCR test in last…
Review Submission Date: 2022-11-26
Review Title: We have done our PCR test in last…
Review Description: We have done our PCR test in last minutes after finding out that PCR test was required on the flight. We went to this place and staff guided us all the way. Staff was knowledgeable,friendly and helpful,(i wish i couldrememberher name). We had to book it online and made payment online. They done the test straight away, We were told that the result will be delivered in 4h but we received email with results in 2h and 15 minutes. Good service and highly recommended. 5 starts
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Reviewer Name: Miss Clarke
Review Submission Date: 2022-11-23
Review Title: Quick and easy
Review Submission Date: 2022-11-23
Review Title: Quick and easy
Review Description: Very easy to book, convenient location at the airport T3. We arrived there was no queue, just needed to present QR code and passport. Actual test took less than a minute, the lady was very calming, professional and gentle! I booked the same day test and had the results super quick in a few hours. Highly recommend Express Test
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Reviewer Name: Napoleon D?browski
Review Submission Date: 2022-11-21
Review Title: Airport Edinburgh? Is not in the airport.
Review Submission Date: 2022-11-21
Review Title: Airport Edinburgh? Is not in the airport.
Review Description: They move the placement in the Edinburgh airport. And still saying is in the airport, when is 30min walk. I lose my flight cause of that. So don’t book with them. You have a other company making test INSIDE the airport for same price, not in the other part of the parking. Obviously they don’t return you the money, even if you don’t use the appointment.
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Reviewer Name: Sheila Clarkson
Review Submission Date: 2022-11-18
Review Title: Quick and painless!
Review Submission Date: 2022-11-18
Review Title: Quick and painless!
Review Description: No issues at all with my fit to fly covid test which I had booked online for testing at Terminal 4, Heathrow. On arrival I found there was no queue so I was tested straightaway, and I then went off for a coffee while I waited for the result, due to be sent by email. Fortunately it was negative and I was therefore ‘Fit to Fly’ - and off I went, up, up, and away! Thank you Express Test.
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Reviewer Name: Fofana Fofana
Review Submission Date: 2022-11-18
Review Title: They told us we will receive the test…
Review Submission Date: 2022-11-18
Review Title: They told us we will receive the test…
Review Description: They told us we will receive the test at least tomorrow at 10am . We call to get it a bit early but didn't get it . Worst we get the results after 12pm and lost our flight And get any refund RubbishThey told us 10am at least not 10pm as our flight was in the morning We finally had our test in a laboratory at 12pm on Friday and get the results before 6pm Friday on the same day for £35 instead to £89 with your prices.which is very well. cheap and fast. I will definitely go back with them.
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Reviewer Name: fatnassi abdelkader
Review Submission Date: 2022-11-16
Review Title: how comfortable the test was made
Review Submission Date: 2022-11-16
Review Title: how comfortable the test was made
Review Description: i was a bit apprehensive before i went in having seen some u tube test being done and worring about having a thing stuck up my nose near it reach my brain.but it was done i was Delight tingly surprised how comfortable it was done .
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