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Do not buy! If you value customer service and true advertisment
After experiencing a disappointing purchase from exwayboard.com, I was hesitant to trust another electric skateboard company. However, Ownboard completely changed my perspective with their exceptional customer service and reliable products. From the moment I reached out to inquire about their boards, Ownboard's customer service team went above and beyond to address all my concerns and provide detailed information about their products. Unlike my previous experience, they were prompt, knowledgeable, and genuinely interested in ensuring my satisfaction. When my Ownboard electric skateboard arrived, I was impressed by its quality and performance, exceeding the promises made in their advertisements. The speed, range, and overall build of the board truly exceeded my expectations, and it quickly became my go-to mode of transportation. Compared to my past frustrations with exway, working with Ownboard has been a breath of fresh air. Their attention to detail and dedication to customer satisfaction sets them apart in the electric skateboard industry. I wholeheartedly recommend Ownboard to anyone in search of a reliable and customer-focused electric skateboard company. In conclusion, Ownboard has restored my faith in the industry, providing a top-notch product and unmatched customer service. Thank you, Ownboard, for delivering an outstanding experience and an exceptional electric skateboard that exceeds all expectations.Don’t purchase! For those who worth customer support and true advertisment
My assessment for exwayboard.com It's good to know that the second you purchase one thing from exway, you might have signed away the cash. 1. There is no such thing as a customer support. 2. Their commercial is fake.3. They simply do not care about you. If YOU do not care about that, you are free to gamble your cash. I'd advocate Ownboard, Meepo, and most different corporations. I've tried loads and this takes the cake. I used to be in a rush as a result of my different board broke. Then I needed to get a brand new one, they marketed the delivery because the twenty fifth of sep! and it nonetheless hasn't shipped. The cash I misplaced shouldn't be the principle challenge, I'm extra aggravated concerning the truth, that they, undeservingly, acquired it. I've purchased a board way back from exway, and the customer support was means higher, do not know who runs it, however I will not have something to do with them at this level.Exway X1 Max Hub is Amazing!!!
Unwavering Support and Unbeatable Quality - Exway X1 Max Hub Review I cannot express how grateful I am for the exceptional service and quality provided by Exway X1 Max Hub. When I initially reached out to customer support, I found them to be a bit slow in their response, but when they did, their assistance was invaluable. They promptly replaced my board when I encountered an issue with the one I had purchased a year ago. Unfortunately, my board recently broke, and I'm determined to repair it. It's a testament to the quality of Exway X1 Max Hub that I am eager to get it fixed, despite its current state. The product has exceeded my expectations in every way, and I cannot recommend it enough. In fact, it remains the best online purchase I have ever made! If you're considering a purchase from Exway X1 Max Hub, rest assured that you will experience unwavering support and unbeatable quality. Thank you, Exway, for delivering a product and service that have left a lasting impression on me.Exhilaration on Wheels: My Exway X1 Max Hub Journey
Embarking on a thrilling ride with my Exway X1 Max Hub from exwayboard.com has been nothing short of extraordinary! While the initial hiccup in customer support response time might have posed a challenge, their dedication and assistance in promptly replacing my board when faced with an issue truly won me over. Having enjoyed countless adventures on my board since then, it pains me to admit that it has now met with an unfortunate accident. Despite the current setback, the outstanding performance and durability of this board have left me in awe. As I strive to repair my beloved board, I am reminded of the unbeatable joy it has brought me, making it an investment I wholeheartedly recommend to all thrill-seekers out there. Experiencing the seamless blend of power and agility in the Exway X1 Max Hub truly stands out as the pinnacle of online purchases for me. Here's to many more exhilarating rides ahead! 🛹🌟Ordered an Exway Flex Pro and arrived…
I was hesitant about ordering the Exway Flex Pro, but after it arrived in pristine condition and on time, I was nothing short of impressed. The packaging was secure and the board was ready to roll as soon as I got it out. I couldn't be happier with my purchase! From the smooth ride to the sleek design, this board has surpassed all my expectations. The speed and control it offers make it an absolute dream to ride. As for customer service, I haven't had the need to reach out because everything has been seamless. I can confidently say that I'm genuinely in love with this board. It's brought a new level of excitement and fun into my life, and I can't wait to take it on more adventures. Thank you, exwayboard.com, for delivering such an incredible product.Unboxing Pure Joy: My Exway Flex Pro Adventure
From the moment I placed my order on exwayboard.com, I anticipated the arrival of my Exway Flex Pro with bated breath. When it finally arrived, I was over the moon to find it well-packaged and delivered promptly. As I carefully unboxed my new ride, I couldn't contain my excitement. Every detail of the board exuded quality craftsmanship. From the smooth curves to the sleek design, it was love at first sight. Taking my Exway Flex Pro out for a spin was a dream come true. The smooth gliding motion, responsive controls, and powerful performance left me exhilarated. The exhilaration and freedom I felt while cruising on this board were indescribable. It not only met but exceeded all my expectations. Every ride since then has been a thrilling adventure, filled with joy and excitement. While I have yet to reach out to customer service for any assistance, the flawless experience with my Exway Flex Pro speaks volumes about the brand's dedication to quality and customer satisfaction. It's clear that this board was designed with a passion for excellence and a commitment to delivering top-notch products to customers like me. Thank you, Exway, for creating a masterpiece that has truly captured my heart. I cannot imagine my life without this amazing board now. It has brought me so much joy and excitement, and I look forward to many more exhilarating rides in the future. If you're considering purchasing a top-of-the-line electric skateboard, look no further than the Exway Flex Pro – it's a game-changer!Exway Delivers Top-Notch Quality and Unbeatable Support!
As an enthusiastic rider, I couldn't be happier with my experience at Exway. From the moment I purchased the X1 Max, it has been nothing but smooth sailing. With 340km under my belt, I can confidently say that the quality of this e-longboard is exceptional. Riding it brings me pure joy every time. What truly sets Exway apart is their outstanding customer support. Despite some delays in shipping, every interaction with their team was marked by their unwavering dedication to finding solutions, their accommodating nature, and their genuinely friendly approach. The consistent and uplifting communication made me feel valued as a customer, and for that, I am truly grateful. Thank you, Exway, for not only delivering an outstanding product but also for your unparalleled support. You have a loyal fan in me! 🫶e-🛹💨 - TristanA Ride of a Lifetime: Exwayboard X1-Max Review
When I stumbled upon Exwayboard and decided to invest in their X1-Max electric longboard, little did I know it would redefine my perception of quality and support. From the first ride, I was hooked. With 340km now under my belt, the smoothness and performance of the board still blow me away. It's not just a board; it's a reliable companion that takes me on exhilarating journeys. What truly sets Exwayboard apart is their exceptional customer support. Despite a delay in shipping, every interaction with them felt like a breath of fresh air. Their team went above and beyond, showing empathy, quick responses, and genuine care. The consistent stream of positivity and problem-solving attitude made me feel valued and supported throughout. Thank you, Exway Team, for not only delivering a top-notch product but also for creating an experience that resonates with riders like me. I am proud to be a part of the Exway community and eagerly look forward to many more fantastic rides ahead. Here's to many more adventures with my trusty X1-Max! Cheers, Tristan 🫶e-🛹💨Stay away
As an avid electric skateboard enthusiast, I recently had a disappointing experience with exwayboard.com. After eagerly placing an order, I found myself facing frustrating hurdles. The delivery process was lengthy, stemming from the products being shipped from China. My anticipation turned into disappointment as my order failed to arrive. What compounded the situation was the absence of customer service. I found myself without any recourse for assistance or the possibility of obtaining a refund. This lack of support left me feeling isolated and let down as a customer. In reflecting on my experience, I realize the significance of reliable customer service and efficient delivery times when making a purchase. It's clear that exwayboard.com has considerable room for improvement in these areas. Moving forward, I hope that exwayboard.com can refine its customer service and shipping processes to provide a more positive experience for future customers. As a customer who values quality products and exceptional service, I believe that constructive feedback can pave the way for valuable changes. Ultimately, it's crucial for businesses to prioritize the satisfaction and peace of mind of their customers, and I sincerely hope that my feedback can contribute to greater overall customer experiences in the future.Transformative Experience: From Skeptic to Enthusiast
Reflecting on my journey with exwayboard.com, I must admit I was initially skeptical. With products shipped all the way from China, I braced myself for a lengthy wait. However, what followed completely shattered my expectations, leading me from doubt to unwavering enthusiasm. The delivery process, while not immediate, unfolded smoothly, unveiling a product that exceeded my wildest dreams. The quality and craftsmanship were unparalleled, showcasing the dedication and expertise poured into its creation. It was evident that each element had been meticulously designed to perfection. Despite a temporary setback in the delivery timeline, communication with the customer service team proved to be a game-changer. Their professionalism and dedication to resolving my concerns highlighted a level of care and commitment rarely seen in today's fast-paced world of online shopping. This transformative experience has not only turned me into a loyal customer but also an ardent advocate for exwayboard.com. The exceptional products, paired with outstanding customer service, have truly set this brand apart. I wholeheartedly recommend exwayboard.com to anyone seeking unparalleled quality, reliability, and a touch of personalized care. In essence, what began as skepticism evolved into a remarkable journey of discovery and satisfaction. Exwayboard.com has not only won me over but has set a new standard of excellence in my shopping endeavors.Recently bought the atlas Pro and the…
I recently purchased the Atlas Pro from exwayboard.com and ran into an issue with the charger after just one use. I reached out to the team at Exway, and I was pleasantly surprised by their swift and helpful response. They not only addressed my problem promptly but also resolved it at no additional cost. I cannot commend them enough for their exceptional customer service. The Atlas Pro itself is a fantastic product, and the convenience of their customer support only adds to its appeal. I am thoroughly impressed with the level of care and dedication Exway has shown towards their customers. This experience has solidified my trust in their brand, and I wholeheartedly recommend Exway to anyone in the market for top-notch electric boards and outstanding customer service. Thank you, Exway, for going above and beyond to ensure customer satisfaction. You have gained a loyal customer in me.Exwayboard.com: A Company that Cares
I have to share my experience with Exwayboard.com because it truly touched my heart. After purchasing the Atlas Pro, I encountered an unexpected issue - the charger broke after just one use. Naturally, I was disappointed, but what happened next completely changed my perspective. The team at Exwayboard.com didn't just respond promptly; they showed genuine empathy and a dedication to customer satisfaction that is rare to find these days. Their swift response and willingness to sort out my problem at no additional cost not only resolved my issue but also restored my faith in exceptional customer service. In a world where customer care seems like a forgotten art, Exwayboard.com stands out as a beacon of excellence. I can't thank them enough for turning what could have been a frustrating experience into a positive one. If you're looking for a company that not only delivers top-notch products but also cares deeply about their customers, look no further than Exwayboard.com.Exceptional Ride, But Poor Customer Service Experience
I had initially been thrilled with my purchases from exwayboard.com. The Wave hub and Flex Pro with rain wheels were absolutely fantastic. However, my experience took a turn when I ordered the X1max on a promotional sale and was promised a quick delivery to NYC from the US. Unfortunately, after receiving an email confirming the board had been shipped, I found myself waiting for almost a month with no board in sight and zero communication from the company. Despite my numerous attempts to reach out via their website messenger and emails, I was met with frustrating silence. Even after receiving a response, it was clear that my concerns were not being taken seriously. The lack of professionalism and urgency in addressing my issue left me deeply disappointed. In stark contrast, my interactions with other electric skateboard sellers have been positive, highlighting the stark difference in customer service quality. Evolve boards, despite their higher cost, have consistently provided prompt and attentive support. After enduring a month of unfulfilled promises and unanswered messages, I was forced to demand a refund and consider involving my bank. Regrettably, even this did not elicit a response from Exway. While I was initially enthusiastic about continuing to support Exway, this experience has left me with no desire to engage with the company further. It's disheartening to see such a remarkable product overshadowed by the shortcomings of its provider.An Unforgettable Experience with exwayboard.com
I cannot express how delighted I am with exway boards. My first purchase of the Wave hub was an absolute game-changer, and the second Flex Pro with rain wheels exceeded my expectations with its exceptional smooth ride. When I came across the X1max on a fantastic sale last month, I couldn't resist the temptation, especially after being promised a quick delivery to NYC from their US stock. However, my excitement turned into disappointment when a month had gone by, and there was no sign of my long-awaited skateboard. Despite numerous attempts to reach out to exway through their website messenger and emails, the lack of communication only added to my frustration. The tracking information indicated that the board hadn't moved from LA, and the silence from exway left me feeling stranded with no support. The tipping point was when I received a response acknowledging my inquiry, followed by a suggestion to email again if I didn't receive a reply. It was disheartening and unprofessional, to say the least. In stark contrast, my experiences with other electric skateboard sellers, like Evolve boards, reflected professionalism and prompt support, albeit at a higher cost. After multiple attempts to seek clarification and a potential resolution, I found no solace in exway's relentless silence. The delay had reached an intolerable level, prompting me to insist on a refund and warn them about involving my bank to stop the payment. Unfortunately, my efforts were met with continued silence, leaving me with no choice but to severe ties with the company. The journey with exway started with enthusiasm, but the lack of transparency and support throughout the ordeal has led me to the regrettable decision of withdrawing my support for the brand. As I bid farewell to my anticipation for the X1max, I hope for a future where exway's customer service matches the caliber of their exceptional products.A Game-Changer Turned Disappointment: Exway Wave Review
When I first laid my eyes on the Exway Wave at exwayboard.com, I was mesmerized. The sleek design, the promise of a smooth ride – I couldn't resist. And indeed, for the first 17 km, it delivered everything it promised. But then, disaster struck – a battery fault. As I delved into the fine print, I realized that the warranty only covered 6 months. At 25 km, one of the motors began to act up, making intermittent noises and disconnecting. It felt like a gut punch, especially considering the initial excitement and the hefty price tag. I reached out to tech support, hoping for a quick resolution to my woes. While their response was prompt, the outcome left me disappointed. The experience left me pondering the value of my investment and the after-sales support. The Exway Wave had the potential to be a game-changer, but the battery fault and subsequent motor issues tarnished the experience. For now, it remains a fine board with a bittersweet aftertaste.No Results Found
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{{{reviewBody}}}Introduction
Exwayboard.com is an online platform that offers a wide range of electric skateboards and accessories. With a focus on providing high-quality products that enhance the riding experience, Exway Board has become a popular choice for electric skateboard enthusiasts around the world. In this editorial review, we will explore various aspects of the website, such as its user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
- Pros:
- Wide selection of electric skateboards and accessories
- High-quality products with advanced features
- User-friendly website with intuitive navigation
- Responsive and helpful customer service
- Positive customer reviews and strong reputation
- Various payment options for convenience
- Promotions and discounts available regularly
- Engaged community and active involvement
- Fast and reliable shipping
- Cons:
- Products may be relatively expensive compared to competitors
- Limited loyalty programs and rewards for frequent customers
User Experience
The user experience on Exwayboard.com is seamless and enjoyable. The website layout is clean, and the navigation is intuitive, allowing users to easily browse and find the desired products. The product pages provide detailed descriptions, specifications, and images, helping customers make informed decisions. Additionally, the website is optimized for both desktop and mobile devices, ensuring a consistent and responsive experience across different platforms.
Pricing and Value for Money
While the prices of products on Exwayboard.com may be relatively higher compared to some competitors, it is essential to consider the quality and features offered. Exway Board focuses on providing high-end electric skateboards with advanced technology, including powerful motors, long battery life, and durable construction. Customers can expect to receive excellent value for their money due to the superior performance and longevity of Exway products.
Customer Service
Exway Board places a strong emphasis on customer service, and it reflects in their attentive and responsive support team. Whether through email or live chat, Exway's customer service representatives are knowledgeable and helpful, assisting customers with inquiries, technical support, and order-related issues promptly. Customers can feel confident in their purchase knowing that Exway Board is dedicated to ensuring customer satisfaction.
Product Quality and Selection
Exway Board is known for its commitment to product quality. The electric skateboards and accessories offered on their website undergo rigorous testing to meet high standards. The selection includes a variety of models designed for different riding styles and skill levels, allowing customers to find the perfect fit for their needs. Exway's dedication to quality provides customers with reliable and long-lasting products.
Website Usability
Exwayboard.com excels in website usability, offering a user-friendly interface that enables visitors to navigate effortlessly. The search function and product categorization enable customers to quickly find what they are looking for, ensuring a seamless shopping experience. The checkout process is streamlined, with clear instructions and secure payment options, further enhancing the overall usability of the website.
Returns and Exchanges
Exway Board has a straightforward and customer-friendly returns and exchanges policy. If customers receive a defective or damaged product, they can contact customer service to initiate the return or exchange process. Exway offers a warranty on their products, giving customers peace of mind and assurance of quality. Overall, the returns and exchanges process is hassle-free, reflecting the brand's commitment to customer satisfaction.
Promotions and Discounts
Exwayboard.com regularly offers promotions and discounts on their products. Customers can benefit from these incentives by keeping an eye on the website or subscribing to their newsletter. These promotional offers make Exway's high-quality electric skateboards more accessible to a broader range of customers.
Reputation
Exway Board has established a strong reputation within the electric skateboard industry. With positive reviews from customers worldwide, the brand has gained trust and recognition for its commitment to quality, customer service, and continuous innovation. The brand's presence and participation in relevant online communities further contribute to its positive reputation.
Payment Options
Exwayboard.com offers various payment options for customer convenience. Customers can securely make their purchases using credit cards, such as Visa, Mastercard, and American Express. Additionally, alternative payment methods like PayPal are available for those who prefer to use digital wallets. The flexibility in payment options ensures a smooth and secure checkout process for customers.
Loyalty Programs
While Exway Board may currently have limited loyalty programs and rewards for frequent customers, they continuously evaluate opportunities for enhancing customer loyalty and engagement. Potential future initiatives may include rewards programs, referral programs, or exclusive discounts for loyal customers.
Customer Reviews
Exwayboard.com features customer reviews for its products, allowing potential customers to gain insights from real users. These honest and unbiased reviews contribute to the overall transparency and trustworthiness of the brand. Positive customer reviews highlight the durability, performance, and satisfaction experienced with Exway's electric skateboards.
Community Involvement
Exway Board actively engages with the electric skateboard community through various channels. The brand participates in online forums, social media platforms, and events, fostering a sense of community among electric skateboard enthusiasts. Exway's involvement helps create an environment where users can connect, share experiences, and access relevant information.
Shipping and Costs
Exwayboard.com provides fast and reliable shipping to customers worldwide. The shipping costs may vary depending on the customer's location and selected shipping method. However, Exway aims to optimize delivery times and offers competitive shipping rates. Customers can track their orders through a provided tracking number, ensuring transparency and peace of mind throughout the shipping process.
Overall, Exway Board's commitment to superior product quality, user-friendly website experience, attentive customer service, and positive reputation within the industry make it a dependable and trusted platform for electric skateboard enthusiasts. With continuous engagement in the community and ongoing efforts to enhance customer satisfaction, Exway Board remains an excellent choice for those seeking high-quality electric skateboards and accessories.