Eyeque Reviews

Voted Good (4/5)

1314 Votes

46 Reviews

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In the Optician category

Pie-Chart Analysis

9% users rated Terrible
0% users rated Poor
11% users rated Average
22% users rated Very Good
59% users rated Excellent
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N Natasha Ushomirsky
83 days ago

Life-changing Vision Transformation with Eyeque Test Glasses!

I cannot express how grateful I am for the incredible impact Eyeque test glasses have had on my life. When I first received the glasses, I was taken aback by the immediate difference it made to my vision. The precision and accuracy of the lenses allowed me to see the world with clarity and sharpness I had been longing for. The transformation was stunning! I had previously struggled with finding the right glasses that didn't warp my vision or feel uncomfortable to wear. Eyeque test glasses not only solved this problem but exceeded my expectations. The advanced technology and attention to detail in crafting these glasses are truly commendable. The unparalleled comfort and crystal-clear vision have not only boosted my confidence but also improved my overall quality of life. I am now able to engage in activities with ease and joy, knowing that my vision is supported by top-notch eyewear. I highly recommend Eyeque test glasses to anyone in search of a life-changing vision solution. Thank you, Eyeque, for creating such an exceptional product that has truly made a difference in my life!
E Eddie McHenry
87 days ago

EyeQue: A Transformative Experience Beyond the Hurdles

I recently experienced a transformative journey with EyeQue, and despite encountering initial hiccups, the results were outstanding. My first electric tester had a brief setback, but the replacement unfortunately did not meet expectations. However, I found solace in the manual tester, which, despite its initial difficulty, uncovered a significant oversight by my optometrist, leading me to secure an excellent pair of glasses. While my experience with the product was remarkable, navigating EyeQue's websites proved to be a challenging task. I found myself spending close to thirty minutes searching for the desired items, as the platform intermittently displayed product details, causing some frustration. Ultimately, despite the initial setbacks, the profound impact on my eyecare journey makes EyeQue an invaluable resource. I would sincerely recommend their products, given the life-changing results I achieved, despite the initial hurdles.
E Eddie McHenry
87 days ago

Unveiling Hidden Clarity: A Journey of Patience and Precision with EyeQue

Embarking on a quest for the perfect vision, I stumbled upon EyeQue – a beacon of hope in the realm of optometry innovation. My initial excitement was soon met with a minor setback as my first encounter with the "electric" tester was fleeting, only lasting a mere 3 seconds. However, undeterred, I reached out to their customer service and received a prompt replacement, which unfortunately arrived non-operational. Determined to unveil the truth behind my visual acuity, I turned to the manual tester provided by EyeQue. Though challenging to maneuver, the results proved to be invaluable, highlighting a significant oversight in my optometrist's prescription. Armed with newfound clarity, I was able to procure a remarkable pair of glasses that truly transformed my perspective on the world. While the product itself shone brightly in its capabilities, my journey was not without its obstacles. Navigating EyeQue's websites proved to be a test of patience, as the interface teased me with tantalizing glimpses of their offerings rather than presenting everything at once. Despite the minor frustration of this digital dance, the ultimate payoff was well worth the effort. In the end, my experience with EyeQue was a testament to perseverance and precision, revealing the beauty that lies in the pursuit of perfect vision. Grateful for the clarity gained and the obstacles overcome, I stand in awe of the transformative power of this groundbreaking technology.
S Sharon Stokley
118 days ago

EyeQue Delivered Great Results for My Single Lens Prescription!

After trying EyeQue for my single lens prescription, I'm pleased to say that the product works like a charm. The test glasses were spot on, and I couldn't be happier with the results. However, when I attempted to use the data for my progressive lenses, I encountered some challenges and the outcome wasn't as optimal as I had hoped for. Nonetheless, I genuinely believe in the concept and innovation behind EyeQue, and I was really rooting for it to work seamlessly for me. If you have a straightforward, single lens prescription, I would absolutely encourage you to give it a go.
S Sharon Stokley
118 days ago

Unlocking Clarity: A Journey with EyeQue’s Vision Product

Embarking on my vision improvement quest with EyeQue was, to say the least, enlightening. The product delivered as promised for my basic prescriptions, allowing me to navigate the world with crisp clarity through single lens prescriptions. The ease of use and accuracy of my test glasses left me impressed, sparking hope for a seamless transition to progressive lenses. However, as I ventured into the realm of progressive lenses using the results obtained, my enthusiasm was met with a bump in the road. Despite my anticipation, the outcome fell short of expectations, nudging me to reconsider my strategy. While disheartened by this setback, I couldn't deny the innovative concept behind EyeQue's solution. For individuals like me with straightforward prescriptions, this product undoubtedly shines, offering a glimpse into a simpler, more efficient vision correction process. The convenience and precision it provides for basic needs make it a worthy candidate for those seeking a seamless solution. My journey with EyeQue may have encountered a slight detour, but the innovative potential and efficiency of the product for basic prescriptions remain undeniable. If you find yourself in a similar position, seeking clarity for uncomplicated vision needs, I wholeheartedly encourage you to take the leap and explore the possibilities this product holds.
U Unhappy
141 days ago

Understanding and Resolution Beyond Expectations

As a customer of eyeque.com, I encountered an issue with overcharging for a product. Initially frustrated by the lack of response to my billing query, the situation was swiftly transformed when EyeQue reached out to me. Their explanation of the technical billing issue, stemming from their recent integration with Linneo vision benefits, not only shed light on the situation but also demonstrated their commitment to resolving customer concerns. I would like to acknowledge EyeQue's proactive approach in addressing the issue, which not only rectified the situation but also prompted me to reconsider my initial rating. Despite the billing mishap, their dedication to customer satisfaction is evident, ultimately influencing my decision to upgrade my rating to 4 stars. While my experience was slightly marred by the missing email acknowledgement, I recognize the potential for improvement in communication processes. Ensuring users receive confirmation of their queries could help alleviate any concerns about being ignored, ultimately avoiding unnecessary frustration. Overall, the understanding and resolution demonstrated by EyeQue exceeded my expectations, serving as a testament to their commitment to customer satisfaction. I truly appreciate their efforts in addressing the issue, and I am pleased with the amicable resolution.
U Unhappy
141 days ago

EyeQue’s Exceptional Customer Service Turned My Frown Upside Down

When I first encountered a billing mishap on eyeque.com, I was disappointed and frustrated with the lack of response from the company. Two long weeks passed without any resolution in sight, and I had to involve my credit card company to handle the disputed charge. However, a turning point came on 11/22/23, when EyeQue finally reached out to me. It was then that I learned the billing issue stemmed from a technical glitch related to their recent integration with Linneo vision benefits, which I happened to be utilizing. Understanding the nature of the problem and the efforts made to rectify it, my disappointment transformed into appreciation. I decided to adjust my rating from 3 stars to 4 stars, acknowledging the company's transparency and willingness to make things right. Despite the positive outcome, I deducted one star due to the missed email communication. Reflecting on the experience, I realized that enhancing the submission process on EyeQue's website could prevent such misunderstandings in the future. Clear instructions about receiving an acknowledgment email post-submission could have alleviated my concerns and avoided the need to involve my credit card company. EyeQue's proactive approach in resolving the technical issue and their commitment to improving customer interactions left me impressed. While there were initial hiccups in communication, the genuine efforts to address the situation transformed my perception of the company. I now feel valued and reassured as a customer, knowing that EyeQue prioritizes customer satisfaction and goes the extra mile to make amends.
S S Cook
154 days ago

You put me in charge of my health

Taking Control of My Vision I can't express how grateful I am for EyeQue. After struggling to navigate the traditional optometry route, I felt like I was constantly hitting obstacles. My optometrists didn't accept my insurance, making it difficult to access the care I needed. On top of that, obtaining my prescription always felt like a hassle, coupled with the pressure to purchase overpriced frames. With EyeQue, everything changed. I felt empowered to take charge of my own eye health. The simple, user-friendly process allowed me to measure my vision and track changes in the comfort of my home. It was a relief to break free from the frustration and limitations I experienced with traditional optometry. Thanks to EyeQue, I not only gained better vision but also regained control over my health. No more unnecessary obstacles, no more feeling pressured to conform to expensive eyewear options. For anyone seeking a solution that puts them in the driver's seat of their vision care, I wholeheartedly recommend EyeQue. Thank you for giving me the freedom to prioritize my eye health on my terms.
S S Cook
154 days ago

Empowering Independence in Health with EyeQue

Being in control of my health has always been a priority for me. Unfortunately, dealing with traditional optometrists who don't accept my insurance and seem hesitant to provide me with my prescription has been a frustrating experience. The added pressure to purchase overpriced "designer" glasses only added to my dissatisfaction. Thanks to EyeQue, I have found a solution that empowers me to take charge of my vision and overall eye health without the unnecessary barriers and expenses. With EyeQue, I no longer feel dependent on others for my eye care needs, allowing me to prioritize my well-being with ease and confidence. Thank you, EyeQue, for truly making a difference in my life.
N nightly
171 days ago

The glasses were very nice

EyeQue has completely changed my perspective on ordering glasses online. The glasses I received were not just nice, they were exceptional. The process was so simple, and the customer service was outstanding. I should have been clever enough to order progressive lenses instead of single vision, but that's on me. I'm definitely ordering another pair, and this time I'm considering the EyeQue VisionCheck to ensure I get the perfect prescription. Thank you, EyeQue, for making this entire experience so seamless and enjoyable!
C Chris N
173 days ago

Very helpful with getting a better idea…

I can't express enough the relief and peace of mind that EyeQue has brought me. As someone who has always been a little apprehensive about visiting the eye doctor, this at-home solution has been a game-changer. The ease of use and accuracy of the results truly impressed me. Thanks to EyeQue, I now have a better understanding of my eye health and can take proactive steps to ensure I'm taking the best care of my vision. EyeQue has empowered me to be more proactive about my eye health, and for that, I am incredibly grateful.
C Cwhart
183 days ago

I was treated well.

Exceptional Customer Service Experience at Eyeque.com I cannot praise Eyeque.com enough for their exceptional customer service. When I encountered some issues with my order due to varied results, I reached out to their team, hoping for a solution. To my delight, they not only addressed my concerns promptly but also showed genuine consideration for my situation. The way Eyeque.com valued my feedback and took the time to understand my unique circumstances truly set them apart. It's rare to come across a company that prioritizes customer satisfaction to this extent. If you're looking for a brand that not only delivers top-notch products but also goes above and beyond to ensure customer happiness, I wholeheartedly recommend Eyeque.com. Their attentive and empathetic approach has won me over as a loyal customer for life. Thank you, Eyeque.com, for treating me with such kindness and respect.
L Les
216 days ago

Almost there

I can't express how much EyeQue has transformed my vision. When I first used their at-home vision test, I was taken aback by the clarity in my right eye. It was a whole new world! The left eye posed a challenge with its astigmatism, resulting in double vision. This made it challenging to see clearly at any distance with traditional glasses. However, I'm pleased to share that the exceptional team at EyeQue didn't just stop at providing the test results. They offered unparalleled support and guidance on managing astigmatism. Their insights gave me hope that this was a fixable issue. Thanks to their assistance, I now have custom glasses that address my astigmatism effectively. I can confidently say that my vision has never been better. I'm immensely grateful for the expertise and care extended to me. EyeQue not only improved my vision but also restored my confidence in my eye health. Thank you, EyeQue, for truly making a difference in my life.
L Les
216 days ago

Unveiling a Clearer Vision

Embarking on a journey to improve my eyesight with eyeque.com, I was thrilled by the remarkable enhancement in my right eye's vision. The clarity I experienced was truly astonishing, but alas, a new challenge emerged. My astigmatism seemed to cause a perplexing double image, rendering conventional glasses ineffective for both near and far distances. Despite this setback, I remain hopeful and optimistic that a solution is within reach. The possibility of correcting my astigmatism to unlock a seamless visual experience fills me with excitement and anticipation. I eagerly await guidance on potential remedies to address this issue and restore seamless clarity in my vision. With each step forward, I am reminded that the path to optimal vision may have its obstacles, but perseverance and expert support can pave the way for a brighter, clearer future ahead.
S Stephen G. - Johns Creek, GA
217 days ago

Regaining Vision and Gratitude: My EyeQue Journey

As a senior citizen battling declining health, I had almost given up hope of regaining clear vision. Then, I encountered EyeQue and Nerissa. Their exceptional customer service went above and beyond, proving that for them, it's not just a job—it's a calling. Nerissa's dedication to improving clients' sight is truly inspirational. Thanks to EyeQue, I can now read the printed word and see my loved ones' faces with clarity. This transformation has filled me with an overwhelming sense of gratitude. EyeQue and Nerissa have given me a priceless gift, and for that, I am forever thankful.

Introduction:

EyeQue.com is a reputable online platform that offers innovative eye care solutions to users. With a focus on vision testing, EyeQue empowers individuals to monitor and manage their eye health conveniently from the comfort of their own homes. Through its cutting-edge technology and user-friendly interface, EyeQue has revolutionized the way people take charge of their visual well-being.

Pros:

  • Convenient and accessible eye testing from home
  • Affordable alternative to traditional eye exams
  • Accurate and reliable vision screening results
  • User-friendly mobile application and online platform
  • Wide selection of vision testing devices and accessories

Cons:

  • Not a substitute for comprehensive eye exams
  • May not be suitable for individuals with complex eye conditions
  • Limited to measuring visual acuity and refractive errors

User Experience:

The user experience on EyeQue.com is seamless and intuitive. The website design is clean, modern, and easy to navigate, ensuring that users can access the information they need quickly. The mobile application is equally user-friendly, allowing users to perform eye tests with ease and track their vision progress over time. EyeQue's commitment to delivering a user-centric experience is evident through their attention to detail and user feedback incorporation.

Pricing and Value for Money:

EyeQue offers competitive pricing for their vision testing devices and accessories. The affordability of their products makes them a cost-effective solution for individuals seeking a convenient way to monitor their eye health. Considering the value and accuracy of the results obtained, EyeQue provides excellent value for money compared to traditional eye exams.

Alternatives:

While EyeQue revolutionizes at-home vision testing, it's essential to recognize that it is not a substitute for comprehensive eye exams conducted by qualified eye care professionals. Traditional eye exams offer a comprehensive evaluation of eye health, including checks for various eye conditions. Individuals with complex eye conditions or those seeking a more thorough assessment should consult an optometrist or ophthalmologist.

Customer Service:

EyeQue is dedicated to providing exceptional customer service. Their knowledgeable and friendly team is readily available to assist users with any queries or concerns they may have. Support is easily accessible through various channels, including email and live chat. Furthermore, EyeQue's commitment to customer satisfaction is evident in their prompt response times and willingness to go the extra mile to ensure a positive experience for their customers.

Product Quality and Selection:

EyeQue offers a range of high-quality vision testing devices and accessories designed to deliver accurate and reliable results. Their products undergo rigorous testing to ensure optimal performance. The selection includes both basic and advanced devices to cater to the varying needs and preferences of users. EyeQue's commitment to product quality is reflected in the overwhelmingly positive customer reviews.

Website Usability:

The EyeQue website is well-designed, making it easy for users to browse and find the information they seek. The intuitive navigation ensures a smooth browsing experience, with clear sections for product information, support, and FAQs. The website's load time is minimal, further enhancing usability and user satisfaction.

Returns and Exchanges:

EyeQue has a hassle-free returns and exchanges policy. If users are not satisfied with their purchase or if there are any issues with the product, EyeQue offers a straightforward process for returns or exchanges. Users can contact customer support for assistance and guidance throughout the process.

Promotions and Discounts:

EyeQue occasionally offers promotions and discounts to provide added value to their customers. Users can stay updated on the latest promotions by subscribing to the EyeQue newsletter or following their social media channels. These promotions enable users to access EyeQue's innovative products at even more attractive prices, making it a great time to invest in their eye care solutions.

Reputation:

EyeQue has established a reputable presence in the eye care industry. Their commitment to accuracy, affordability, and user satisfaction has garnered praise and recognition from customers worldwide. EyeQue's innovation and dedication to empowering individuals with at-home eye testing have solidified their position as a trusted and reliable brand.

Payment Options:

EyeQue provides a range of secure payment options to ensure a seamless and safe transaction process. Users can choose from various payment methods, including major credit cards and PayPal, making it convenient for customers to complete their purchases with ease and peace of mind.

Loyalty Programs:

EyeQue currently does not offer a loyalty program. However, their focus on customer satisfaction and repeat business ensures that every user is treated with utmost care and appreciation. EyeQue values long-term customer relationships and strives to provide ongoing support and updates to enhance users' eye care journey.

Customer Reviews:

The customer reviews for EyeQue are overwhelmingly positive. Users appreciate the convenience of at-home eye testing and the accuracy of the results obtained. Many have expressed their satisfaction with the user-friendly interface of the mobile application and the excellent customer service provided by the EyeQue team. These reviews serve as a testament to the effectiveness and reliability of EyeQue's products and services.

Community Involvement:

EyeQue actively engages with its users and the eye care community. They participate in relevant industry events and collaborate with eye care professionals to contribute to the advancement of at-home eye testing. EyeQue also encourages user feedback and suggestions, ensuring that the community's voice is heard and incorporated into their ongoing product enhancements.

Shipping and Costs:

EyeQue offers worldwide shipping, with various shipping options to cater to different user needs. The costs associated with shipping depend on the destination and selected shipping method. EyeQue strives to provide competitive shipping rates and prompt delivery, ensuring that users can access their products in a timely manner and begin their eye care journey without unnecessary delays.

Overall, EyeQue.com is a trustworthy and innovative platform that empowers individuals to take control of their eye health conveniently from home. With their range of accurate and affordable vision testing devices, EyeQue has revolutionized the way people monitor their visual well-being. Their commitment to providing exceptional user experiences, reliable products, and outstanding customer service has solidified their reputation within the eye care industry. Whether looking for a convenient and cost-effective way to monitor vision or seeking to complement traditional eye exams, EyeQue is a reliable and reputable choice.