Users Voice for Ezcontacts
7% users rated Poor
4% users rated Average
1% users rated Very Good
30% users rated Excellent
Rate Ezcontacts Coupons Store
| Sep 2022 | 2.2 | 3.8 | 1 | 3.8 | 4.8 | 2.3 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1.5 | 4.2 | 1 | 3.7 | 4.8 | 3.6 |
| Nov 2022 | 2.4 | 2.8 | 1 | 5 | 4.9 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 1.8 |
| Mar 2023 | 2.8 | 3.4 | 1 | 2.7 | 4.8 | 5 |
| Line Chart for Rating of peer stores |
ezcontacts.com
fragrancex.com
gearbest.com
banggood.com
framesdirect.com
airportparkingreservations.com
Detailed Ezcontacts Review by Aisha Bachlani
Introduction
Ezcontacts.com is a popular online eyewear retailer that offers high-quality eyewear at affordable prices. The company was founded in 2006, and since then, it has grown to become one of the leading online eyewear stores in the US.Pros and Cons
Pros:- Wide selection of eyewear products
- Competitive prices
- Free shipping on orders over $49
- Easy-to-use website
- Excellent customer service
- Return policy has some restrictions and requirements
- No physical stores
User Experience
Ezcontacts.com offers a smooth and user-friendly experience. The website is well-organized and easy to navigate, and the search functionality works well. The website is also mobile-responsive and loads quickly.Pricing and Value for Money
Ezcontacts.com offers competitive prices for its range of eyewear products. The company also offers frequent sales and discounts, which further lowers the cost.Alternatives
There are other online eyewear retailers that offer similar products and services, such as Warby Parker, LensCrafters, and Zenni Optical.Customer Service
Ezcontacts.com has excellent customer service. Their customer service team is available through phone, email, and live chat to assist customers with any issues or concerns they may have.Product Quality and Selection
Ezcontacts.com offers a wide range of eyewear products from various brands. The products are of high quality and come with a warranty. The website also provides detailed product descriptions and images, which helps customers make informed purchasing decisions.Website Usability
Ezcontacts.com has a user-friendly website that is easy to navigate. Customers can easily search for products, filter their search results, and add products to their cart. The website also provides detailed information about the company, its policies, and its products.Returns and Exchanges
Ezcontacts.com has a decent return policy, but it does have some restrictions and requirements. Customers have to return the product in its original condition and packaging, within 30 days of purchase.Promotions and Discounts
Ezcontacts.com frequently offers promotions and discounts. These promotions include seasonal sales, clearance sales, and exclusive discounts for email subscribers.Reputation
Ezcontacts.com has a good reputation for providing high-quality eyewear products at affordable prices. The company has also received positive reviews from customers on various review sites.Payment Options
Ezcontacts.com accepts major credit cards, PayPal, and Google Pay as payment options. It also provides a secure checkout process.Loyalty Programs
Ezcontacts.com does not have a loyalty program.Customer Reviews
Ezcontacts.com has received positive reviews from customers on various review sites. Customers praise the company's competitive prices, high-quality products, and excellent customer service.Community Involvement
Ezcontacts.com does not have any significant community involvement programs.Shipping and Costs
Ezcontacts.com offers free shipping on orders over $49. The company also provides several shipping options, including standard shipping, expedited shipping, and overnight shipping. Shipping costs vary depending on the shipping option selected.Ezcontacts Recent User Reviews
Duration
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Reviewer Name: customervanessa smith
Review Submission Date: 2022-12-12
Review Title: Do not trust this business for what…not trust this business
Review Submission Date: 2022-12-12
Review Title: Do not trust this business for what…not trust this business
Review Description: Do not trust this business for what they advertise. I ordered my 2 boxes of colored contact lenses on December 4,2022. Today is now December 12th. I have tried to call to find out why my order has not shipped out yet. I get disconnected every time. Can not reach a live person. Also sent out an email last week have not gotten a response as of yet. They advertise that your order will arrive within 7 days max. Do not believe this to be true. I would not recommend this company to anyone
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Reviewer Name: Matt McKinney
Review Submission Date: 2022-12-12
Review Title: This company is a SCAM!
Review Submission Date: 2022-12-12
Review Title: This company is a SCAM!
Review Description: Starting to think this site is a scam. Ordered Ray-Bans 2 weeks ago and have heard nothing back from them. I’ve emailed customer support and tried calling the customer service phone number many times. No one will answer the phone or get back with me. Stay away from this site!
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Reviewer Name: Ollie Powell
Review Submission Date: 2022-12-12
Review Title: Easy ordering and a wide choices
Review Submission Date: 2022-12-12
Review Title: Easy ordering and a wide choices
Review Description: Easy ordering and a wide choices. The majority of the time, shipping for sunglasses is fairly rapid. The GG sign on the sunglasses I recently bought broke off, therefore I'm expecting a response. I would appreciate a quick response. Recommended.
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Reviewer Name: Ronnie Carter
Review Submission Date: 2022-12-12
Review Title: When I wanted to switch out my 30-day…
Review Submission Date: 2022-12-12
Review Title: When I wanted to switch out my 30-day…
Review Description: When I wanted to switch out my 30-day contacts for some that didn't dry out my eyes, I was introduced to a certain brand and model of contacts. My Google search turned up EZ Contacts, which had the best prices, were in stock, gave free shipping, and made it easy to upload my prescription. I'm very eager to receive my new 2-week lenses.
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Reviewer Name: Samuel DeWalt
Review Submission Date: 2022-12-12
Review Title: These “Gucci” glasses are cheap crap
Review Submission Date: 2022-12-12
Review Title: These “Gucci” glasses are cheap crap
Review Description: These “Gucci” glasses are cheap crap. They creak and crackle when open the temples. *slow clapping* congratulations on stealing money from me.
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Reviewer Name: Regg
Review Submission Date: 2022-12-12
Review Title: I Love You Guys
Review Submission Date: 2022-12-12
Review Title: I Love You Guys
Review Description: I love the fact that the sunglasses arrived fast and in a box protected and not a bag. Also the sale price was attractive and the online shopping experience was simple and easy.
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Reviewer Name: RICARDO DALCANALE
Review Submission Date: 2022-12-10
Review Title: Scam - Stay Away
Review Submission Date: 2022-12-10
Review Title: Scam - Stay Away
Review Description: They advertise the sunglasses with a lower price, you place the order and they send you the confirmation. After one week you get an email saying they don't have the product in stock and they cancel your order. Very misleading and not trustworthy. Stay away. Scam.
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Reviewer Name: Felix
Review Submission Date: 2022-12-10
Review Title: Won’t go anywhere else
Review Submission Date: 2022-12-10
Review Title: Won’t go anywhere else
Review Description: Had such a great experience a year ago that I bought another set of glasses this year. Usually I wait 3-5 years between. The customer service is great, responsive, and knowledgeable. They assisted me in initiating my vision insurance and advising on lens replacement. Five star
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Reviewer Name: Kezia
Review Submission Date: 2022-12-09
Review Title: Yall take my money and at the end say i…
Review Submission Date: 2022-12-09
Review Title: Yall take my money and at the end say i…
Review Description: Yall take my money and at the end say i need a prescription from a dr which i dont have now i cant cancel the order will never order again and will be telling everyone i know not to order either terrible customer service feel like a scam i want my money.back
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Reviewer Name: R C Cos
Review Submission Date: 2022-12-09
Review Title: When in stock, doesn't mean in stock
Review Submission Date: 2022-12-09
Review Title: When in stock, doesn't mean in stock
Review Description: Ordered Ray-Ban Sunglasses they stated were in stock. I paid extra for quicker shipping. After noticing they did not ship after 2 days I tried to contact their support. Over 1 hour hold and no luck with anyone picking up the line. Same for online chat. Impossible to get someone to cancel my order. Ended up buying somewhere else, still trying to cancel my order. Bottom line their sales support is terrible.
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