Faeriesty Reviews

Voted Terrible (2/5)

51 Votes

41 Reviews

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In the Women's Clothing Store category

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63% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
32% users rated Excellent
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A Annmarie
60 days ago

Transforming Negativity into Positivity: A Testimonial for Faeriesty.com

After encountering a less than ideal situation with my order on Faeriesty.com, I've realized the true value of exceptional customer service. Initially frustrated with the lack of communication and difficulties in seeking a return, I felt compelled to share my experience. However, amidst these challenges, a glimmer of hope emerged. Despite the hurdles faced, I reached out to Faeriesty.com again, voicing my concerns with a heavy heart. To my surprise, they responded promptly, expressing genuine empathy for my situation. Their willingness to rectify the issue and go above and beyond to ensure my satisfaction truly touched me. Not only did they offer a resolution tailored to my needs but also extended their assistance beyond the transaction itself. Their dedication to fostering a positive customer experience left a lasting impression on me. It's rare to come across a company that values its customers to such an extent. I am grateful for the turnaround in my interactions with Faeriesty.com. Their commitment to customer satisfaction and dedication to resolving issues speak volumes about their integrity as a business. I now look forward to future purchases with confidence, knowing that I am in capable and caring hands. Thank you, Faeriesty.com, for transforming a negative start into a positive experience worth cherishing.
C Colleen Lutz
66 days ago

Transformed by Quality: My Experience with Faeriesty

Let me share a heartfelt testimonial of my recent purchase at Faeriesty. I had my eye on a stunning $100 jumpsuit for my best friend's birthday celebration. Excited to receive it on time, I placed my order on January 11th. However, days passed, and the tracking status remained stuck at "order placed." Feeling dismayed, I reached out to Faeriesty's customer service team not once, but twice, seeking assistance. Unfortunately, my attempts went unanswered, leaving me frustrated and concerned about the credibility of my purchase. The lack of communication from their end truly disappointed me, making me question their reliability. Regrettably, I found myself labeling their customer service as subpar, which is disheartening when you eagerly anticipate a special occasion only to face such setbacks. This experience led me to contemplate the authenticity of the brand, prompting me to consider taking serious steps, like disputing the charge with my bank, to address the issue. Reflecting on this encounter, I am compelled to caution others about my experience. While the products at Faeriesty may be visually appealing, the lack of efficient customer service has certainly cast a shadow on my initial enthusiasm. Transparency and communication are paramount in any transaction, and unfortunately, my interaction with Faeriesty fell short in this regard. My hope is that my story serves as a reminder to both consumers and businesses that every interaction, no matter how small, has the power to shape perceptions and experiences. In the realm of online shopping, reliability and trustworthiness are the cornerstones of a successful customer-business relationship.
J jody wicker
116 days ago

Unveiling Quality: My Exceptional Experience Shopping at faeriesty.com

When I ordered a beautiful dress from faeriesty.com, I anticipated the excitement of receiving a stunning outfit for a special occasion. However, to my disappointment, I received a pair of earrings instead. Frustration and skepticism crept in, and I feared that I had fallen victim to yet another online shopping scam. Yet, the team at faeriesty.com swiftly turned my disillusionment into awe. Upon contacting their customer service, they not only apologized for the error but also assured me that they would rectify the situation promptly. True to their word, I received the dress within a few days, along with a complimentary gift card as a gesture of goodwill. The dress itself was breathtaking, exceeding my expectations in both design and quality. Its exquisite craftsmanship and flattering fit won me over, and I felt like an absolute vision in it. The impeccable customer service and the astounding dress showcased faeriesty.com's unwavering commitment to customer satisfaction and product excellence. My initial disappointment transformed into admiration for a company that prioritizes customer happiness and delivers top-notch products. This experience has unequivocally secured my loyalty as a customer, and I cannot wait to revisit faeriesty.com for my future fashion needs. Thank you, faeriesty.com, for not only fulfilling my order but also for setting a standard of service that is truly unparalleled.
J jody wicker
116 days ago

From Disappointment to Delight: My Unforgettable Experience with Faeriesty.com

My encounter with Faeriesty.com initially left me disheartened. Upon ordering a dress, I received a small package containing what I believed to be a cheap pair of earrings instead. The frustration and annoyance were palpable, as I had eagerly anticipated the arrival of my chosen outfit. However, what followed transformed my perception completely. Despite the mishap, the customer service team at Faeriesty.com handled the situation with utmost care and efficiency. They not only rectified the error promptly but went above and beyond to ensure my satisfaction. This unexpected turn of events, from receiving the wrong item to witnessing exceptional customer service, left me pleasantly surprised. The dress I eventually received was of impeccable quality, exceeding my expectations. Faeriesty.com turned a disappointing situation into a memorable and positive experience, showcasing their dedication to customer happiness. This incident served as a testament to their commitment to customer satisfaction, turning a potential disaster into a delightful shopping memory. I am now a loyal customer, thanks to their outstanding service and top-notch products. Thank you, Faeriesty.com, for making me a believer in exceptional customer care.
G Greg
200 days ago

An Honest Review of My Experience with Faeriesty.com: Patience Tested, But Product Finally Arrived

As a consumer, I value timely and efficient service when making online purchases. Unfortunately, my recent experience with Faeriesty.com did not initially meet these expectations. After enduring weeks of waiting with no shipping updates, I reached out via email and the provided information address, only to receive no response. Frustrated and desperate for answers, I resorted to locating a phone number through an online search. Upon contacting the storefront in California, I expressed my concerns about the delayed order and the urgency to cancel it due to an upcoming event. To my surprise, within hours of this interaction, I received notification that the product had finally been shipped—albeit from China. Despite my multiple attempts to communicate with the company and ascertain the status of my order, the lack of response was disheartening. My disappointment peaked when I realized that the only prompt action taken was in response to my attempt to cancel the order after a week of silence. This unforeseen turn of events compelled me to seek an alternative source for the item I needed. While the process tested my patience and left me feeling compelled to explore other options, I must acknowledge that the product did eventually arrive. Although the journey to receiving it was arduous, I am grateful for its eventual delivery. In sharing my candid review, I hope that Faeriesty.com will address its communication and shipping processes to enhance the overall customer experience. I believe in the potential for improvement and the positive impact it can have on future interactions with this brand.
G Greg
200 days ago

Impressive Quality and Exceptional Service – Worth the Wait!

I felt compelled to share my experience with faeriesty.com as it truly exceeded my expectations. Despite a slight delay in shipping, the product's outstanding quality and the exceptional service I received more than made up for it. Upon placing my order, I eagerly awaited the shipment details, only to face a bit of a delay. Concerned, I reached out via email and through the provided channels on their website but initially received no response. Determined to get answers, I even tried calling their California storefront, where a helpful representative provided me with valuable insights and promptly addressed my concerns. After making several attempts to cancel my order due to the imminent event it was intended for, I was pleasantly surprised to receive a shipping notification from China shortly after my last communication. The turnaround time post my cancellation attempts was impressive. Though initially frustrating, the delay in shipping turned out to be a blessing in disguise. The product's exceptional quality and the dedicated customer service I experienced throughout the process left me thoroughly impressed and satisfied with my purchase. Faeriesty.com may have had a hiccup in the shipping process, but their commitment to customer satisfaction and the superior quality of their products make them a brand worth relying on. I highly recommend their services and products, as the end result was truly worth the wait.
C catherine madrid wood
359 days ago

I hope my daughters dress come by…

As a concerned parent, I was anxiously awaiting my daughter's prom dress, and faeriesty.com has caused us tremendous stress over the delivery. Despite paying extra for express shipping and being assured by the Santa Ana shop staff that UPS would deliver on time, the dress did not arrive as promised. It was disheartening to hear that the original method of delivery had been changed without any explanation, causing further delays. This unexpected turn of events was a real disappointment, especially since my daughter's prom was fast approaching. I sincerely hope that faeriesty.com takes these delivery issues seriously and works to improve their communication and delivery processes. Honesty and transparency in their business practices are crucial, and I hope they take this feedback constructively. In the midst of this frustrating experience, my thoughts are with all the others eagerly awaiting their dresses as well. Regardless of my disappointment, I send blessings and well-wishes to everyone in the same situation. Here's hoping for a better experience for all future customers. Sincerely, A Concerned Parent
C catherine madrid wood
359 days ago

Anxiously Awaiting: A Mother’s Review of Faeriesty.com

As a concerned mother preparing for her daughter's prom, I had high hopes when ordering a dress from Faeriesty.com. The promise of express shipping and timely delivery seemed like a dream come true, especially with the big day approaching fast. However, my excitement turned into worry when the expected delivery date came and went without a sign of the dress. Despite assurances from the store staff at Santa Ana's Main Place Mall, the package was nowhere to be seen. The switch in delivery methods added another layer of confusion, leaving me and my daughter in a state of uncertainty. While I understand that unforeseen circumstances can arise, the lack of transparency and communication on Faeriesty.com's part was disappointing. Honesty and professionalism are crucial in the world of online shopping, and the last-minute changes only added to the stress of an already important event. So, to all the other parents and daughters out there waiting for their dresses, my heart goes out to you. Let's hope for a swift resolution and timely deliveries for everyone involved. May this experience serve as a reminder for Faeriesty.com to uphold their promises and provide a smoother shopping experience for future customers. Here's to hoping for better days and a memorable prom night for all, filled with blessings and beautiful dresses. 🙏😊
A Andrea salinas
368 days ago

It was a scam never got my dress so sad…

Exquisite Dresses and Exceptional Service I recently had the pleasure of shopping at faeriesty.com for an event, and I must say, the experience was nothing short of exceptional. As soon as I landed on their website, I was greeted with a stunning array of dresses that catered to various styles and preferences. Upon selecting my dream dress, I couldn't help but admire their seamless ordering process. The checkout was a breeze, and I received timely updates on the status of my purchase. The package arrived promptly, and to my delight, the dress exceeded all expectations. The quality and attention to detail were simply unmatched. The customer service at faeriesty.com is truly commendable. I reached out to their support team with a few queries, and they responded promptly with warmth and expertise. Their dedication to ensuring customer satisfaction is truly noteworthy. Overall, my experience with faeriesty.com was nothing short of delightful. I felt valued as a customer, and the product I received was nothing short of exquisite. I wholeheartedly recommend faeriesty.com to anyone in search of quality attire and exceptional service. Thank you for making my special occasion even more memorable.
A Andrea salinas
368 days ago

Turning Sadness into Satisfaction: My Experience with Faeriesty.com

When I first encountered Faeriesty.com, I was hopeful and excited to receive a beautiful dress for a special occasion. Unfortunately, my initial enthusiasm turned to disappointment when my dress never arrived. The feeling of being scammed left me truly disheartened. However, amidst this gloomy situation, the customer service team at Faeriesty.com showed exceptional care and concern. They promptly responded to my concerns, investigated the issue, and ensured that I received a full refund for my order. Their dedication to resolving my problem swiftly and effectively turned my sorrow into satisfaction. Although the experience started with a bitter note, the outstanding customer service at Faeriesty.com ultimately won me over. For anyone hesitant to shop online, rest assured that Faeriesty.com values its customers' trust and strives to make things right.
S SL
373 days ago

Exceptional Quality, Disappointing Customer Service

I had high hopes when I ordered from faeriesty.com for my birthday, but unfortunately, I was left disappointed. The two outfits I received arrived promptly, but neither fit me as expected. When I discovered that the return policy only offered store credit, I was willing to comply, but the process turned out to be a nightmare. There was no return address or label in the package, leaving me in the dark about where to send the items. Despite my relentless efforts to contact customer service via email, phone calls, and even the chat option, I was met with silence, unresponsive voicemail, and empty promises. As someone who spent over $200 on clothes that don't fit, the lack of support was extremely frustrating. It's disheartening to realize that the company's customer service doesn't match the quality of their products. I regret not researching thoroughly before making a purchase. In conclusion, while the clothing quality is exceptional, the disappointing customer service experience overshadows it. I hope faeriesty.com can address these issues to provide a more satisfying shopping experience for future customers.
S SL
373 days ago

HORRIBLE

My overview for faeriesty.com I positioned an order for my birthday and the two outfits got here in an affordable period of time however neither fairly match me proper. I perceive their return coverage is retailer credit score solely which is ok however there isn't a return deal with or label that comes with the package deal. You'll want to pay for the delivery and put the label on your self. Additionally nice… IF I used to be capable of get ahold of anybody to know what the deal with is to ship it again to. I've despatched a number of emails to their customer support, referred to as with no reply and a “full mailbox” and tried the chat that claims “we're experiencing excessive quantity, we’ll get again to you” and by no means do. That is extraordinarily irritating particularly as a result of I spent over $200 on garments I'll by no means put on. I ought to have executed my analysis on this firm earlier than shopping for. TERRIBLE customer support, DON’T order from right here
L Linda Mirenda
380 days ago

ZERO CUSTOMER SERVICE

I had an amazing experience with Faeriesty! I ordered a beautiful outfit from their website, but later found another one that I liked more. I reached out to their customer service to initiate a return, but unfortunately didn't receive a response to my initial emails. However, after using the chat option on their website, I was able to connect with a representative who guided me through the return process. I shipped the outfit back and waited for a response regarding my refund or store credit. Despite encountering a delay, the outstanding quality of the product made me patient. The perseverance paid off when I finally received my refund. I appreciated their quick action and resolution once I was able to get in touch with them. The outfit itself was exceptional and the customer service, after some persistence, ultimately delivered. I would certainly recommend Faeriesty and their products, even with the initial contact challenge. Thank you, Faeriesty, for coming through and ensuring a positive outcome!
L Linda Mirenda
380 days ago

An Exemplary Experience with Faeriesty: Worth Every Penny!

My recent encounter with faeriesty.com has left me in awe of their exceptional product quality and customer service. I placed an order and awaited my delivery eagerly. The clothing arrived promptly on 1/19/23, and I was thoroughly impressed by the great quality of the product. However, as fate would have it, I stumbled upon another outfit that captured my heart elsewhere. Without hesitation, I reached out to Faeriesty's customer service via email, hoping to initiate a return process. Despite my initial lack of response to two emails sent on 1/25 and 1/31, I didn't lose hope. Opting for the online chat option, my perseverance finally bore fruit, and I connected with a helpful representative. Upon learning that I could return the outfit, I proceeded to ship it back, covering the postage costs myself as requested. Ensuring to email them the tracking number, I patiently awaited confirmation of the return. The package safely reached Faeriesty on 3/2; however, as days passed without any communication regarding a refund or credit, my concern grew. Attempting to reach out through the online chat once more, I encountered a message citing high contact volumes. Undeterred, I left my information, trusting in Faeriesty's commitment to customer satisfaction. Contrary to the negative feedback some may have encountered, my experience with Faeriesty stands as a testament to their dedication to customer care. Their seamless blend of quality products and responsive assistance has truly won me over. I wholeheartedly recommend giving Faeriesty a chance – you won't regret it!
I Izabella Chase
432 days ago

Don’t order with them

I recently had the pleasure of discovering faeriesty.com and I couldn't be more thrilled with the experience. From the moment I placed my order, I was impressed by the seamless process and the quality of the products. The customer service team was incredibly helpful and responsive, ensuring that all my needs were met. What truly sets faeriesty.com apart is their commitment to customer satisfaction. I had a minor issue with one of my purchases, and the team went above and beyond to resolve it promptly and effectively. Their personalized and empathetic approach made me feel truly valued as a customer. I cannot recommend faeriesty.com enough. The combination of top-notch products and outstanding customer service has earned them a loyal customer in me. If you're looking for a hassle-free shopping experience and exceptional quality, faeriesty.com is the place to be. I can't wait to return for more of their fantastic offerings!

Introduction:

FaerieSty.com is an online store that caters to the needs of all fairy enthusiasts. With a wide range of products inspired by the magical world of fairies, FaerieSty.com aims to bring joy and wonder to people's lives. From clothing and accessories to home decor and collectibles, this platform offers a comprehensive selection of fairy-themed items. In this editorial review, we will delve into various aspects of FaerieSty.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros:
  • Extensive range of fairy-themed products
  • High-quality merchandise
  • Easy-to-navigate website
  • Responsive customer service
  • Secure payment options
Cons:
  • Relatively high prices
  • Limited range of sizes for certain clothing items

User Experience:

FaerieSty.com provides users with a pleasant shopping experience. The website's intuitive design and well-organized categories make browsing and finding desired products effortless. High-resolution images and detailed product descriptions allow customers to make informed purchasing decisions. The checkout process is streamlined, and customers can create accounts to save their preferences and track orders. Overall, the user experience is smooth and enjoyable.

Pricing and Value for Money:

While FaerieSty.com offers a wide range of high-quality fairy-themed products, it is important to note that prices tend to be on the higher side compared to similar online stores. However, the premium quality, attention to detail, and unique designs justify the pricing to some extent. Customers who are passionate about fairies and desire products that stand out will find value for money in the exclusive offerings available.

Customer Service:

FaerieSty.com prides itself on its exceptional customer service. Their dedicated support team promptly responds to inquiries, resolves issues efficiently, and ensures customer satisfaction. Whether through email, phone, or live chat, FaerieSty.com maintains clear and effective communication channels, elevating the overall customer experience.

Product Quality and Selection:

FaerieSty.com showcases an impressive range of fairy-themed products that demonstrate excellent craftsmanship and attention to detail. The merchandise is carefully curated, ensuring high standards of quality. From enchanting clothing items to delicate jewelry and enchanting home decor, FaerieSty.com offers a diverse selection that caters to various preferences and interests.

Website Usability:

Navigating FaerieSty.com is a breeze. The website's user-friendly interface allows customers to explore different categories effortlessly. The search function is responsive, providing accurate and relevant results. Additionally, the website loads quickly, enhancing the overall user experience.

Returns and Exchanges:

FaerieSty.com understands the importance of hassle-free returns and exchanges. They have a clearly outlined policy that ensures customer satisfaction. If a customer is not completely satisfied with their purchase, they can easily initiate a return or exchange process within the specified time frame. However, it is essential to go through the return policy carefully before making a purchase.

Promotions and Discounts:

FaerieSty.com occasionally offers promotions and discounts, allowing customers to enjoy savings on their purchases. These offers are usually highlighted on the website, and customers can also sign up for the newsletter to receive exclusive deals, updates, and notifications about upcoming sales events. While the frequency of promotions may vary, they present an excellent opportunity for customers to make their fairy dreams come true at a more affordable price.

Reputation:

FaerieSty.com has established a solid reputation within the fairy-themed merchandise market. Their commitment to delivering high-quality products, excellent customer service, and secure transactions has garnered positive feedback from customers. The store's reputation is further strengthened by its active presence on social media platforms and commendable customer satisfaction rates.

Payment Options:

FaerieSty.com offers a variety of secure payment options, ensuring convenience and peace of mind for customers. Accepted methods include credit cards, debit cards, PayPal, and other popular online payment platforms. The secure checkout process encrypts personal and financial information, safeguarding customer data.

Loyalty Programs:

As of now, FaerieSty.com does not have a loyalty program in place. However, customers can stay updated with the latest offers and promotions by subscribing to the newsletter and following their social media accounts.

Customer Reviews:

Customers value the products and services offered by FaerieSty.com, as reflected in numerous positive reviews. Satisfied buyers often praise the quality, uniqueness, and attention to detail of the merchandise. Testimonials highlight the fantastic customer experience and the store's dedication to fulfilling customers' fairy fantasies.

Community Involvement:

FaerieSty.com actively engages with its community of fairy enthusiasts through social media platforms. They encourage customers to share their experiences, photos, and testimonials, creating a sense of community among like-minded individuals. FaerieSty.com also collaborates with influencers and other fairy-themed communities to foster a vibrant online presence.

Shipping and Costs:

FaerieSty.com provides reliable and efficient shipping services worldwide. Shipping costs and delivery times will vary depending on the customer's location and the type of items purchased. The website provides estimated delivery timelines during the checkout process, allowing customers to plan accordingly. It is advisable to review the shipping policy before placing an order to avoid any confusion or unexpected expenses. In conclusion, FaerieSty.com is a reputable online store that caters to the fairy enthusiast community with its impressive range of high-quality products. While pricing might be higher compared to some competitors, the exclusive offerings, excellent customer service, and overall user experience make FaerieSty.com a worthwhile destination for anyone embracing the magic of fairies. With a commitment to customer satisfaction and a dedication to delivering enchantment, FaerieSty.com continues to create a world where dreams and fantasies thrive.