Users Voice for Fameandpartners

32% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
66% users rated Excellent
Pie Chart Review Representation for Fameandpartners
Fameandpartners Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 15 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1.8 3.8 2.3 1.2 4.8
Oct 2022 3 2.8 4 3.6 1.3 4.8
Nov 2022 5 2 3.3 5 1.4 4.9
Dec 2022 5 5 5 1.8 5 5
Mar 2023 2 5 2.7 5 1.4 4.8
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Detailed Fameandpartners Review by

Introduction

Fame and Partners is an online store that specializes in offering customizable and made-to-order dresses for every occasion. The company's mission is to empower women to express their unique style, while promoting sustainability in the fashion industry. With a focus on ethical manufacturing and customer satisfaction, Fame and Partners has grown to become a popular option for women seeking high-quality dresses that can be tailored to their exact specifications.

Pros and Cons

Pros:
  • Customizable dresses to fit every occasion, size, and preference
  • Fair pricing and transparent policies
  • Eco-friendly fashion practices, including on-demand manufacturing
  • User-friendly website with helpful tools and resources
  • High-quality materials and craftsmanship
Cons:
  • Longer processing times due to on-demand manufacturing (typically 4-6 weeks)
  • Fewer selection of styles and designs
  • No physical stores or try-on options
  • Limited stock availability for certain materials and colors

User Experience

Fame and Partners provides a seamless user experience with an intuitive website that guides you through the selection and customization process. The website features helpful tools, such as the Style Quiz and Size Guide, to assist you in finding the perfect dress for your occasion. The site is also mobile-responsive, allowing you to customize your dress on the go.

Pricing and Value for Money

Fame and Partners offers competitive pricing for customizable dresses, starting at $199 for basic styles, with additional costs for premium materials and design elements. Their transparent pricing policies ensure that you know exactly what you're paying for, without any hidden fees or charges. While the prices may be higher than fast fashion retailers, the value for money is worth it, as each dress is made-to-order with high-quality materials and craftsmanship.

Alternatives

Some alternatives to Fame and Partners include Azazie, which offers customizable bridesmaid dresses, and eShakti, which provides made-to-measure dresses for all occasions. Both of these platforms offer similar services, but Fame and Partners stands out for their eco-friendly practices and on-demand manufacturing.

Customer Service

Fame and Partners provides excellent customer service, with a dedicated support team available via phone, email, or live chat. They also offer a 30-day return policy for unworn and unaltered dresses, a fitting guarantee, and a repair service to ensure customer satisfaction. Additionally, their website includes a detailed FAQ section and a sizing calculator to address any questions or concerns.

Product Quality and Selection

Fame and Partners offers a limited selection of dress styles, but each dress is made-to-order with high-quality materials and craftsmanship. Their dresses are available in a range of sizes, from 0 to 22, and can be customized with various design elements, such as hemline, neckline, and sleeve length. They also offer a range of eco-friendly materials, including sustainable and deadstock fabrics.

Website Usability

Fame and Partners' website is user-friendly and easy to navigate, with clear categories and filters to help you find the dress you are looking for. They also feature a helpful Style Quiz to assist you in finding the perfect dress for your body type and occasion. However, the website may be slow to load due to the high-quality images and customizable features.

Returns and Exchanges

Fame and Partners offers a 30-day return policy for unworn and unaltered dresses, as well as a fitting guarantee to ensure a perfect fit. They also provide a repair service to fix any damages or issues with your dress. However, it is important to note that customized dresses may not be eligible for return or exchange, so be sure to carefully review your order before finalizing.

Promotions and Discounts

Fame and Partners occasionally offers promotions and discounts, such as a 10% discount for first-time customers and a referral program for discounts on future orders. They also offer free shipping on orders over $200.

Reputation

Fame and Partners has a strong reputation for ethical and sustainable fashion practices, with a commitment to on-demand manufacturing and eco-friendly materials. They have been featured in various fashion publications, including Vogue and WWD, and have received positive reviews from satisfied customers.

Payment Options

Fame and Partners accepts various payment methods, including credit and debit cards, PayPal, and Afterpay. They also offer a payment plan option for customized dresses, allowing you to pay in installments over time.

Loyalty Programs

Fame and Partners does not currently offer a loyalty program, but they do have a referral program that rewards customers with discounts on future orders for referring friends.

Customer Reviews

Fame and Partners has received positive reviews from customers, with many praising their customizable options, eco-friendly practices, and high-quality materials. However, some customers have noted longer processing times and limited selection of styles.

Community Involvement

Fame and Partners is committed to promoting sustainability in the fashion industry, with a focus on reducing waste and improving ethical manufacturing practices. They also donate a portion of their profits to various social and environmental causes.

Shipping and Costs

Fame and Partners offers free standard shipping on orders over $200, with an estimated delivery time of 7-10 business days. Expedited shipping options are also available for an additional fee. It is important to note that shipping times may be longer due to the on-demand manufacturing process, with an estimated delivery time of 4-6 weeks.

Fameandpartners Recent User Reviews

User Rating

5 stars

14

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Reviewer Name: Latiece Munnerlyn

Review Submission Date: 2022-11-02

Review Title: DO NOT ORDER A DRESS FROM THE OUTLET!!
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Review Description: DO NOT ORDER A DRESS FROM THE OUTLET!!! The website does state that there are customizations to the dresses on the website. However, the back of the Zarita dress I ordered was completely different. Had I known that, I would NOT have ordered the dress. Additionally, the dress was raised so it did not fall where it was supposed to. Needless to say, I am highly upset. And here's the thing, the customizations were on the packing slip, but can't be listed on the website? To add insult to injury, all outlet sales are final. Never again!

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Reviewer Name: customer

Review Submission Date: 2022-08-25

Review Title: Don’t ever buy from this company
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Review Description: Don’t ever buy from this company. I ordered two dresses and upon receiving them found they were dirty, poor quality and didn’t fit. Of course I returned them but never received my money back. They still owe me $535.45 but haven’t seen a cent!

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Reviewer Name: Nancy TH

Review Submission Date: 2022-07-18

Review Title: This is a HORRIBLE Company
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Review Description: This is a HORRIBLE Company! DO NOT ORDER!!! It is a scam. The stuff comes from China, and it ends up costing you half the cost of the dress to return it. Material is so cheap. Save yourself the trouble!!!

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Reviewer Name: Taylor Burns

Review Submission Date: 2022-05-31

Review Title: Horrible returns process
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Review Description: Horrible returns process. The return portal has been down for over a week and customer support keeps replying with the same canned message of "we'll send you a return label once it's back up". Also, the dresses ship from China.

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Reviewer Name: RA

Review Submission Date: 2022-03-30

Review Title: Disappointed with the quality of…
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Review Description: Disappointed with the quality of dresses. The only way I can return dresses is if I upload photos of them. Otherwise I can't return Even though this was never stated in their return policy. But they did let me know that they missed this information(uploading photos of items to be returned) on their Returns Policy section and addressed this to their team for correction. I have never had a company ask to upload photos for a return. No phone number to contact anyone. Are they Based in LA because the shipment came from China. Buyer beware.

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Reviewer Name: Nikki Imanaka

Review Submission Date: 2022-03-19

Review Title: I ordered a dress and it didn’t look…
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Review Description: I ordered a dress and it didn’t look good on me and was about 4 inches too short so I wanted to do the “simple” return right away. I went online and turns out I needed to submit a return application so I filled it out and it said I had to wait for approval. It’s been about 3 months and now they are saying I can’t return it because it’s past 30 days.

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Reviewer Name: Dana Wacks

Review Submission Date: 2022-03-06

Review Title: Good advice - between sizes
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Review Description: I am 100% happy with my first Fame & Partners experience for the Strappy Draped Gown! My measurements spanned a few different sizes, so I reached out for advice on which size to get, and the team steered me in the right direction. The dress fits great, I just need to have the straps shortened.

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Reviewer Name: Emily Condon

Review Submission Date: 2022-02-06

Review Title: What a great experience
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Review Description: What a great experience. I purchased the Francois dress and I couldn’t be happier. The quality is worth the price and the fact that I don’t have to get any other alteration on it makes it that much better. The customer service has also been immaculate.

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Reviewer Name: Jessica Jones

Review Submission Date: 2022-01-18

Review Title: Had the BEST experience with fame &…
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Review Description: Had the BEST experience with fame & partners customer support! I desperately needed a new size in a dress for the wedding I was in. They worked so hard to get back to me and find me something that would work for the wedding. I am so so grateful they went above and beyond to help my situation. 10/10!!!

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Reviewer Name: steph mini

Review Submission Date: 2021-12-15

Review Title: great first impression
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Review Description: I had a great first experience ordering my rehearsal dinner dress from F&P. I love how customizable the gown was. It was also very helpful that customer service reached out to confirm my measurements because they thought another size would be a better fit. Just to be clear, the gowns are not custom to your size, but they are made-to-order. The gown was delivered in a timely manner and is a beautiful fit and quality.