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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 01 Feb 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 1.5 4.9 4.8 5
Feb 2023 5 3 5 3 5 1.8
Mar 2023 5 5 5 5 5 5
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Detailed Farvater Review by

Introduction is an online travel agency that provides customers with customized travel experiences, ranging from flights and accommodation to tour packages and rental cars. The company was established in 2020 and has since grown to become a popular choice among travelers looking for something different from their trips. With a focus on tailored experiences and flexible travel arrangements, aims to provide a unique and stress-free travel experience for its customers.

Pros and Cons

Pros: - Personalized travel experiences tailored to customer preferences - Wide range of destinations and travel options - Competitive pricing - Easy-to-use website with an intuitive interface Cons: - Lack of transparency regarding pricing, particularly when it comes to additional fees and charges - Limited availability of flights and other travel options in some regions - Low brand recognition compared to other established travel agencies

User Experience's website is designed to be user-friendly and easy to navigate. Customers can search for flights, hotels, car rentals, and other travel options using a simple search bar, and filter their results by price, location, and other options. The site also offers a range of useful features, such as a travel checklist and a currency converter, to help customers plan their trip.

Pricing and Value for Money offers competitive pricing for its travel packages, particularly for personalized itineraries that are customized based on customer preferences. However, there have been complaints from some customers about additional fees and charges that were not clearly disclosed at the time of booking. Nonetheless, overall, delivers good value for money for those looking for unique travel experiences.


Some of the notable alternatives to include Expedia,, and Kayak. These websites offer a range of travel options, including flights, hotels, and rental cars, and are popular among travelers for their competitive pricing and wide range of destinations.

Customer Service has a customer support team that is available 24/7 to assist with any questions or concerns customers may have. However, some customers have reported issues with slow response times and difficulty in resolving some problems.

Product Quality and Selection

The quality of's travel offerings is generally high, with a focus on personalized experiences and unique destinations. However, some customers have reported issues with the quality of certain accommodations or tour packages. Nonetheless, there is a wide selection of travel options available, including flights, hotels, and car rentals, making it easier for customers to find the travel options that suit their needs.

Website Usability's website is easy to use and navigate, with an intuitive interface that makes it simple to find and book travel options. However, some users have reported issues with slow loading times or technical glitches.

Returns and Exchanges's return and exchange policies vary depending on the travel option being booked. Generally, flights and some rental cars may be refundable or exchangeable, while hotel bookings may have more restrictive policies. Customers are advised to carefully review the terms and conditions of their bookings before making a purchase.

Promotions and Discounts periodically offers promotional deals and discounts on its travel options. These may include discounted rates on flights, hotels, or tour packages, or special deals for customers who book multiple travel options together.

Reputation has a relatively positive reputation among customers, with a focus on personalized travel experiences and unique destinations. However, there have been some complaints from customers regarding additional fees and charges not disclosed at the time of booking, as well as issues with customer service.

Payment Options accepts a range of payment options, including credit and debit cards, PayPal, and other online payment platforms. Some restrictions may apply based on the country of the customer's payment method.

Loyalty Programs does not currently offer a loyalty program for regular customers. However, customers may be able to access promotional deals or discounts by signing up for the company's email newsletter or following its social media accounts.

Customer Reviews

Customer reviews of generally reflect a positive experience, with many customers praising the company's personalized travel experiences and unique destinations. However, some reviewers have noted issues with customer service or additional fees and charges.

Community Involvement is not currently involved in any major community-based initiatives or charitable organizations.

Shipping and Costs

As a travel agency, does not have any shipping costs. However, there may be additional fees or charges associated with certain travel options, such as hotel taxes or airport fees. Customers are advised to carefully review their booking details before making a purchase.