Users Voice for Fashiontofigure

88% users rated Terrible
12% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Fashiontofigure
Fashiontofigure Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Nov 2019

Last updated by on 11 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Oct 2021 5 4.3 2 2.7 4.4 4.3
Nov 2021 1 4.1 1.5 3.8 4.6 4.6
Dec 2021 5 4.3 1 4.4 4.4 4.1
Jan 2022 5 4.7 1.8 4.3 4.4 3.7
Mar 2023 1 4.4 1 4.1 4.6 4.6
Line Chart for Rating of peer stores

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Detailed Fashiontofigure Review by

Introduction

Fashion To Figure is a leading online fashion retailer that caters to plus size women. They offer a wide range of stylish and affordable clothing options catering to women of all sizes. They also offer a range of accessories and beauty products to complement their clothing.

Pros and Cons

Pros: Fashion To Figure offers a wide range of fashionable options at affordable prices. The site is easy to navigate, and the product selection is vast. The site also offers a range of shipping and payment options. Cons: The site does not offer free shipping, and their sizing options can be limited for larger sizes. Some customers have reported issues with the fit of the clothing.

User Experience

The Fashion To Figure website is user-friendly and easy to navigate. The site is well-organized, and products are categorized by type, size, and color. The search function is easy to use, and the site is optimized for mobile devices.

Pricing and Value for Money

Fashion To Figure offers affordable pricing for their products. Their prices are comparable to other online plus size retailers, and they frequently offer discount codes and promotions.

Alternatives

Some alternatives to Fashion To Figure are Eloquii, Torrid, and Lane Bryant. These websites also cater to plus size women and offer similar products.

Customer Service

Fashion To Figure has a customer service team that is available to answer any questions and address any issues. They can be reached by phone, email, or through their website's contact form.

Product Quality and Selection

Fashion To Figure offers a wide variety of products that are stylish and on-trend. Their clothing is made from quality materials and is designed to fit plus size women. They offer clothing in sizes 0-4X, with some items available up to size 5X.

Website Usability

The website is easy to navigate, and products are organized by type, size, and color. The site is also optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges

Fashion To Figure offers free returns and exchanges within 30 days of purchase. The items must be in new and unused condition with the tags still attached.

Promotions and Discounts

Fashion To Figure frequently offers discount codes and promotions to their customers. These can be found on their website and through their social media channels.

Reputation

Fashion To Figure has a good reputation for offering stylish and affordable clothing options to plus size women. They have positive reviews on various review sites and social media platforms.

Payment Options

Fashion To Figure accepts a variety of payment methods, including Visa, Mastercard, American Express, Discover, PayPal, and Afterpay.

Loyalty Programs

Fashion To Figure does not currently offer a loyalty program.

Customer Reviews

Fashion To Figure has positive customer reviews on various review sites and social media platforms. Customers have praised the site's product selection and affordability.

Community Involvement

Fashion To Figure has partnered with various organizations to support and uplift plus size women. They have collaborated with Project Runway and have participated in various body positivity campaigns.

Shipping and Costs

Fashion To Figure offers a range of shipping options at varying costs. Standard shipping rates range from $5.95 to $15.95, depending on the order amount and shipping location. They do not currently offer free shipping.

Fashiontofigure Recent User Reviews

User Rating

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Reviewer Name: I V

Review Submission Date: 2022-01-04

Review Title: Worst Customer Service
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Review Description: I made a purchase. Once the order was placed I saw that the system only put part of the shipping address. I immediately contacted customer service and was told that the order was already in process that nothing can be done. I responded with that wasn't my error but a system error their response was no it wasn't a system error and that I should contact the post office. Not only were they not helpful but to put blame on a customer is very unprofessional.

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Reviewer Name: C Gas

Review Submission Date: 2021-08-07

Review Title: Don’t send them any returns…
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Review Description: I return stuff in the beginning of June and it is not the middle of August and I have yet to give me any of my money back despite receiving the packages in early June. I’ve called him and promised a refund at least six times and nothing has come back I will never buy anything from here again they are horrible please don’t do it you will never see your money again

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Reviewer Name: Sandra Cassagnol

Review Submission Date: 2021-07-13

Review Title: The absolute worst customer service…
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Review Description: The absolute worst customer service experience ever. OMG it is literally taking 10 days to cancel my subscription. That doesn't make sense at all. Please please hire better customer service agents.It seems they have no clue what's going on. Im very frustrated.

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Reviewer Name: Sabrina Butler

Review Submission Date: 2021-05-25

Review Title: I returned some items on May 6th
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Review Description: I returned some items on May 6th. I was told it would be 7 to 10 days for the return to be completed and now it is May 25 and after I have called several times and made a big fuss I received an email saying that they have process my return. It makes no sense for it to take this long to do a return and give me my money back. Also I don’t understand why some of the items look one way online but then when you get them they look totally different.

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Reviewer Name: C JOHNSON

Review Submission Date: 2021-05-08

Review Title: I purchased a dress on April 29
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Review Description: I purchased a dress on April 29, 2021. Received the item on May 5,2021. On May 8,2021 I got an email stating the item was on sale, called customer service to get a credit and was told they could not price match because it was over 8 days. If I return the dress and repurchase it at the lower price it would be the same thing. Why do I have to be inconvenienced.

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Reviewer Name: Amera

Review Submission Date: 2020-10-29

Review Title: I wish I would’ve read the reviews…
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Review Description: I wish I would’ve read the reviews before ordering. I ordered a pair of jeans and tried to return them. They sent them back because it was past the date of return by a week. I didn’t even get the jeans in a timely matter due to the pandemic. I tried to tell them that but they didnt care. Horrible customer service and would not order from them again. There are much better options out there .

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Reviewer Name: Damira Williams

Review Submission Date: 2020-10-25

Review Title: I'm glad I read the reviews were…
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Review Description: I'm glad I read the reviews were getting ready to place an $400.00 purchase..Boy did I dodge a bullet..

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Reviewer Name: Tara

Review Submission Date: 2020-10-24

Review Title: First I couldn’t place my order on…
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Review Description: First I couldn’t place my order on their website because something was down at the time. I called their customer service and the operator was polite. When I received my dress it was so wrinkled it looked like it was twisted into knots. I’m shocked who would send someone who pays for their merchandise that looks like second hand goods ? I’m very displeased and disappointed in them for sending me a dress thats as wrinkly as a dish rag. Now I have to bring this dress to the cleaner to be pressed before I wear it.

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Reviewer Name: Tanya Smith

Review Submission Date: 2020-10-19

Review Title: Maia Sweetheart Neckline
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Review Description: I bought a bought a cute blouse. I had worn it twice & loved it. The first time I washed it on gentle cycle the blouse tore. I tried to fix it but the underwire just wasn't having it.

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Reviewer Name: Janetta Jackson

Review Submission Date: 2020-10-11

Review Title: I ordered a pair of jeans on August…
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Review Description: I ordered a pair of jeans on August 30th and returned them due to not liking them. The waist was very small compared to other jeans purchased from them. The return policy on the shipping label said I had 45 days to return them. They returned the $98 jeans back to me saying their policy changed on August 7 stating I only had 15 days to return them. Everybody I spoke with refused to honor what was printed on the packing slip.